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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Clinical NeurophysiologyEpilepsyNeurology with Special Qualification in Child Neurology
MD, Wake Forest University School of Medicine Winston-Salem, NC
University of Pittsburgh School of Medicine Pittsburgh, PA
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC NorthwestUPMC HamotUPMC JamesonUPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Shelley Williams, MD, returned in 2007 to the Division of Child Neurology at Children's Hospital of Pittsburgh of UPMC after two years at SUNY Upstate Medical University, Syracuse, N.Y. Dr. Williams completed fellowships in child neurology and pediatric epilepsy, as well as her pediatrics residency, at Children's Hospital. Her medical degree is from Bowman Gray School of Medicine, Wake Forest University, Winston-Salem, N.C. In addition, she has specialty certifications in clinical neurophysiology and child neurology and epilepsy. She directs the pediatric clinical neurophysiology fellow ship program and serves as director of the ketogenic diet and tuberous sclerosis specialty clinics.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 37
I feel like Dr Williams is extremely knowledgeable and helpful. I feel like our needs were taken care of 100%
Dr Williams and Robin (CRNP) were both excellent. waiting in the exam room for over two hours was a bit extreme.
Dr. Williams is AWESOME!
I'm very happy with Dr Williams
we are relocating to another state. we told the nurse and as the dr. came in the room she gave me a referral who she had worked with and a print out of my sons medical records. she was so helpful
Dr. William's is very understanding and very knowledgeable.
Dr. Williams is very knowledgeable and reassuring. Thank you.
Dr. Williams and her Nurse are the best
Dr. Williams is very thorough and understanding, she takes time to listen and addresses all concerns and explains things very well.
the best neurologist and Tsc specialist that I have ever met . She always meets my child's needs .
quick, but attentive and understanding.
it was good. dr was great and the PA was awesome!!!!!
I was very pleased with this doctor and her P.A.. I am looking forward to continuing my daughters care with them.
Dr. Williams and her PA her very personable and engaging with my daughter and myself.
provider was very clear and professional. presented difficult-to -hear information in straight-forward, compassionate way.
Dr. Williams is always excellent and very caring. I am legal guardian for my son for whom this appointment was for. I trust her with his life. She is an outstanding doctor.
The staff and the PA and Dr. Williams all provided us with great care. When we arrived, the staff said the DR is running behind...by TWO HOURS! I was very much taken aback as no one mentioned to me the amount of time I would have to carve out for the appt. I didn't think we could stay - but they were very attentive to us and the wait time was about 30 min. We so appreciated that. Waiting to two hours for a DR is just not acceptable. It's extremely inconsiderate of others' time(especially when children are expected to wait that long..) to expect we will just wait for the DR. But the staff could not have been more helpful. They were wonderful and I will most definitely recommend this office!
Dr Williams is excellent in her practice.
dr and staff were great but our appt was at noon and we weren't seen until 12:40. my son had to be taken out of school for this appointment
Very pleased with doctor's plan of treatment. She was very understanding and knew child's history prior to visit. Would highly recommend!
We love Dr Shelley Williams and her staff. They have all been an integral part of our children's neurological health. Because of her diligence, we found the right medication and our children's conditions have been stable and they've been able to live normal lives without giving into the fear that surrounds their disorder.
Dr. Williams was wonderful with our son. She took the time to listen to our concerns.
Dr. Williams is a very thorough provider. She is knowlegable and always treats our child like a parent would.
Dr Williams was wonderful with my daughter. Sge took her time and explained everything to us.
It was a very good visit. Everyone was professional.
Dr. Williams is always pleasant and easy to talk to. She listens to me, the mom, and engages my daughter in an easy going manner.
The wait for the doctor was over an hour. No explanation was given not did anyone check on us. On the positive side the doctor spent a lot of time with us answering our questions and was not rushed.
really love Dr Williams and her way to provide calm awareness to the future as my child has to shift to being mindful of her own bodies needs as it relates to her medical condition
I appreciate the time that Dr. Williams spent with my daughter and myself. She was knowledgeable and suggested some treatments to try before putting her on a lot of meds. She was courteous and respectful and I would definitely recommend her to others.
My son has P.T.S.Dr. and is very anxious around doctors and the hospital. Everyone was kind and patient. Dr. Williams was kind and patient with him!
We were pleased overall with the experience.
The pediatric neurology division has been a joy to work with all these years. I am seriously disappointed that my son turns 21 this year and will no longer be able to work with UPMC because I have Highmark insurance. I will truly miss working with the UPMC group and if the rules change, please let me know so I can return to your group.
other then the long wait time to see Dr Williams our visit was amazing. She was very good with my daughter talking directly to her and explaining everything she was going as she went. I would strongly recommend her to any on that needs a pediatric neurologist to her.
Extremely pleased with physician. She never had seen my daughter. She listened!!!!!! She also accepted us even though the computer had cancelled out appointment without notifying us. I appreciated the entire staff's efforts and care. My daughter needed a medication change. If we can not see Dr. Safier, we will definitely be using Dr. Williams again.
Dr. Williams and her staff are so nice and caring!
Dr. Williams really took the time to explain everything related to my daughter's condition. She also ordered follow up testing and addressed concerns before I even voiced the concerns. She was so thorough in her explanations and care for my daughter, that when I left, I felt any questions I could have had were answered. I so appreciated her care and concern regarding my daughter.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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