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General OrthopaedicsShoulder Surgery
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA
New England Baptist Hospital Boston, MA
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 110
Dr. Papas - Excellent, knowledgeable and caring doctor.
everything was excellent
Dr Papas is a professional all the way. I am very happy I chose him.
Dr papas is very prompt and courteous. I'm glad I chose him for my total knee replacement.
Very good expereience
knee progressing well after surgery with good movement and motion. pain becoming less or as to be expected with exertion after pt. very satisfied with results so far. excellent job
Dr. Pappas made feel me that he can give me the best, most excellent, care possible.
It was very good
Dr Papas is an excellent doctor, and a skilled surgeon.
I have never had anything but a very good experience with Doctor Papas or anyone on his staff. I have always been very well cared for and very well treated. I have nothing but respect, admiration, and total confidence in his entire team.
very good doctor.
Very prompt and professional. I have the most respect for Dr. Papas.
Dr Papas was friendly and listened my symptoms.m AFterDr Papas was friendly and listened to me as I told him my symptoms. He ordered a shot after looking at the extras. He said it would elievate the pain and should it not in two to four weeks, he would order an MRI. It was a pleasant visit.
Dr. Papas and staff were prompt, efficient and professional.
When I arrived to my appointment the office did not have any of my x-rays, MRI results, or reports related to my condition. I had to wait almost an hour to be seen because of this. also, when the doctor came in to see me he was confused about when the last time I had an x-ray or MRI and did not know that the images were not at his office. He also admitted that he hadn't read the reports, skimmed them in front of me, and then made recommendations. He was also terse with my wife when she asked him questions.
I was worried about the surgery but after talking to the Dr I felt comfortable that he was doing what was best for me and my situation to get me back on my feet asap. i was really impressed that the Dr called me on a Saturday, it really showed me that he is a concerned and caring professional, thank you for the good care.
papas is a great guy. not conceited, although very able surgeon. he's a minimalist, like most surgeons, but he is friendly and spends adequate time assessing every problem. he works well with this PAs and they're also very helpful.
was my first visit and Dr. Papas and the whole group were extremely kind and attentive.
Best doctor I ever saw. Ahead of my scheduled appointment and the doctor was very interested in my condition and my options. I would recommend Dr. Pappas.
Dr. Papas was fantastic as always, and so were the wonderful X-Ray Tech and Nurse who assisted me during their visit. Fantastic service all around.
Here's a tip for Dr. Papas: Fat people know they're fat. Many of us have even tried or are actively trying to be healthy and lose weight. Some of us are on medications that make weight loss extremely difficult, in spite of our efforts. Some of us do not have the resources to switch to, e.g., a plant-based diet and still feed the other people in our families - I can run the numbers because no, it is not the least expensive diet. Rather than making diet suggestions and then brusquely dismissing concerns, listen to what the patient is telling you. I guarantee you that my broken foot and arthritis resulting from it contribute to an odd gait that increases knee pain, and the injury to my hip and SI joint do too. But Dr. Papas breezed past those; I doubt he even heard what I said. He obviously planned what he had to say before even seeing me. It is clear to me that this knee pain is not going to go away unless I can find someone who will help me more comprehensively deal with the interconnected issues that contribute. I did not feel listened to at all. The doctor tore through what he had to say, cut me off several times, gave me essentially no information about the cortisone injection, and left the room. The PA, equally, seemed unaware that those injections hurt. I talked to friends who have had them and all were shocked that I was told it was "mostly just a big pinch" and then not painful. It's painful. When I walked back out to my car my knee buckled several times; I don't know if there was a numbing agent or if I was supposed to have waited to walk or if it's a side effect of the shot or what. The entire visit was rushed and while the shot has helped and I am glad to have a single-PT visit prescription, I felt wholly disrespected. I'm a person, not a knee with fat on top of it.
I have been to this doctor about every 3 or 4 months for years and it is always good
Asked for copy of functional capacity test during my appointment and was provided it without additional cost immediately.
I went to see Dr. Papas due to my hip pain. After exhausting all other alternatives, Dr. Papas replaced my right hip. The operation changed my life style dramatically. Dr. Papas arranged for in home care after the surgery. I would go to Dr. Papas again, or anyone else in his practice, and recommend the group to my associates. My care was amazing. The St. Margaret's staff was very concerned for my safety and well being.
Waited about 45 minutes in waiting room & exam room for the doctor.
Dr. Pappas changed out my left hip in 08/10. I wouldn't reschedule his services now if I was in any way concerned with his knowledge and professionalism. No nonsense, the complete medical professional .
Dr.Papas replaced my husband's knees years ago so I knew he would help me for sure.
The care Dr. Papas took with me was exceptional. I was also please with everyone I interacted with at 3 Rivers offices.
Dr. Paris has been very attentive to my needs and my concerns. He truly understands the seriousness of my situation.
all good. my knee is doing better alteady
Dr. Papas and Three Rivers Ortho are excellent. I have several orthopedic problems and I use several other Drs in the practice. Dr. Papas and Three Rivers Ortho keep me healthy and I can continue to work. I am a UPMC Police Officer and these Drs keep me orthopedically heathy.
very good provider
I have seen Dr. Pappas for another orthopedic problem and my outcome after surgery was much better than expected! Kind, compassionate and concerned.
Everything went smooth an the Dr. an staff had their act together.
a very organized, efficient & courteous
I have RA and this office has taken care of me for 10 years I have had 5 total joint replacements and I am extremely satisfied with this office and Dr. Papas
Much better rapport with doctor on this visit. He was much friendlier this time than on prior visits.
Very well done so far
All good. did what had to be done. and I am happy. he is a good DR.
Have always had a great experience when visiting this group of Doctors.
I was very disappointed with the exam that I was given, much too brief. I really did not get enough questions answered. I felt like it was a quick decision that was already made before the doctor even spoke to me about possible options other than surgery.
This office is organized and efficient. I was able to get an x-ray, medical supplies, medical attention and set up surgical dates and times within the office. I really appreciated not having to run all around to get the care I needed.
Everyone was extremely nice, awesome to deal with and answered any question that I had. Dr. Spiro was terrific he listened and respected my concerns.
Very knowledgeable and concise. Personable and professional.
The care provided to me from my first offce visit to my first post-operative visit and all phone calls in between for pre-op testing, pain meds, scheduling, and all questions concerning my surgery were handled by the staff with the utmost care and courtesy. I have never had a negative experience in this office.
My experiences with the crew @ Saint Margarets for a knee replacement went above & beyond , from the time I entered the Hospital till I left . Nothing but the best of care
Enjoy coming into this office. Very professional
Hip Replacementten years ago, still going strong
Dr. Papas was very professional
Entire process was fast and everyone was extremely nice
Dr. Pappas and Mary were very responsive, informative and caring
I'm impressed with all of the staff. All were pleasant and really tried to ensure the best results for their patients.
I am so impressed with Dr Papas and UPMC. The care there is exceptional.
Everything was great no complaints from me.
Dr. Papas did a really good job with my knee surgery.
felt too little time was spent with doctor explaining my condition and the xrays that were taken would like to get a copy of same
Everyone was very nice and helpful. Dr.Papas explained what could be done and what couldn't be done.
I was amazed how quickly they scheduled an appointment for me. It was the next day. I was treated with respect and kindness. Doctor Papas was very patient with me .
This provider was rushed and not very personable.
Excellent caring physician.
Dr. was highly recommended and for good reason - excellent experience
I always have good experiences with all the people. I would highly recommend this place!!!
I really liked Dr. Pappas after meeting him. He explained my situation very clearly. I feel very good about being under his care.
both doctor and xray staff were kind and gentel with me
Dr. Papas was very thorough in his explanations of what to expect during and after my knee surgery. He included me in all decisions regarding my procedure before and after it was done. He made sure I was comfortable with everything that would be done.
very good care
Dr. Papas seemed like a very nice Dr. & listened to all of my concerns.
The Dr kept asking me what I wanted - I'm not the Dr - you tell me what I need or what the process should be. He offered a cane and support hose. That is treating the symptoms, not the problem. I did end up with a cortisone shot and they said to give it a month and that I could use ice to reduce the swelling. They also called in a prescription, but I have to check with my primary care to see if it is ok to take since they are testing me for kidney issues they see in my blood tests. I guess I need to research what the options are for arthritis in the knee - did not leave feeling I knew what normal treatment is - keep getting cortisone shots? Not even sure how long they last - that wasn't mentioned and I forgot to ask. They did say I wasn't at the stage where surgery was needed.
I had been to this provider back in 2010 for my right knee. At that time I got an MRI and was told it was a meniscus tear and was given the rooster crown shot. This time I had xrays done on both knees and was told it was arthritis in both. When I mentioned the previous results I felt like it was blown off. Which diagnosis was correct - can they both be correct - I have no idea.
Doctor does good work but social skills need improvement. Lack of empathy appears to be the main issue. Causes you to feel stupid or
I was completely satisfied with the receptionist, Dr Papus, and his 2 assistants. X-rays were taken immediately to determine treatment and immediate treatment was given. Therapy and a prescription was ordered which I started immediately. I have already gotten relief from my pain and I have already recommended Dr Papus to a family member with a similar problem.
Dr. Papas is a doctor i trust. I recommend him to anyone i know needing any type of knee work. He always takes time with his patients and makes sure you understand.
Wish I could have spoken to doctor for a few more minutes.
VERY knowledgeable as yes he should be
No complaints. Will go back if needed. Very pleased.
VERY PROFESSIONAL OFFICE
he seemed like he was intrested in what i had to say about my problem . not like my other doctor that just wants to replace my bad knees and didn't offer any other help .
this was my first visit to this provider, originally it was for a second opinion - but I was so impressed by him, the answers I received and the time he took to spend with me
While I believe that Dr. Papas is very good at what he does, I found both of my appointments with him to be rather quick and not as descriptive as I would have liked when information was relayed to me. I think his personality is just not as personable as some of the other providers, but perhaps that is more a generational issue for him as he is older. He referred me to another doctor, and I did appreciate that as my condition was abnormal but fell outside of his scope of practice. Overall he is probably a great surgeon, just not who I would pick for myself had I needed to stay with this practice.
My experience with health provider was good at my last few visits.
Service and attention from all staff was superior, reception, xray, nurse and doctor
Excellent service, excellent doctor and friendly staff.
everyone in this office is always very nice. and I like my doctor he tells me like it is.
I am very satisfied with Dr. Papas and his staff. The most recent appointment went smoothly and therapy was recommended. I am working through that treatment now and I will contact Dr. Papas at the appropriate time.
very confident with Dr.Papas and his ability as a surgeon .
I was referred several years ago to Dr. Papas by two physician friends. Prior to coming to Dr. Papas I had had previous knee operations and care. Dr. Papas has provide excellent care and takes the time to discuss with me the options I have had and the care. I have a lot of confidence in his care and judgement and his communications skills are excellent. His patients know he cares about them.
Satisfied with care & treatment I recieved
Very polite and professional. Pleased with the services
a well-run office from the woman who checked me in (so sweet) to the nurses,ph assistant and doctor, all were lovely and professional.
i am 53 years old i have never received the quality of care that i have received at dr.papas office.
Could not ask for better care and treatment, all were kind and caring
Dr. Pappas is great
Dr Papas care and listens, he let me know of all of my options and told me right out, I needed to lose weight before he will do this surgurey, I appreciate his openess and right to the point.
I had prior surgery by Dr. Papas 15 years ago with excellent results. I am very confident in his ability.
very good experience with dr. papas
I liked the way Dr. Pappas did the operation on my rotator cuff a few years ago. I could have gone to another doctor closer to our home, but I chose to see Dr. Pappas again.
The entire staff was professional, efficient and courteous. My visits to their facility made a fractured hand a nearly pleasant experience. (nearly)
The surgical revision on my left hip feels natural, and I have resumed an active lifestyle.
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