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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Medical College of Virginia Richmond, VA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 111
Dr. Stacey Williams is an excellent pediatrician and would recommend her to anyone
I felt as though the appointment was rushed. For this being his first time at this office and him being 2 (which in my opinion is a big milestone in a child health) there was an inadequate amount of time spent by the doctor. She was in the room for no more than 1.30 minutes. Didnt ask about his development or any concerns I might have had. All she did was look at his eyes ears and mouth, and his genitals and left. I will be looking for a different doctors office for future appointments because of this.
Stacy Williams is amazing! I appreciate the care she has provided my daughter and look forward to the advice and care she will has to provide us
Dr. Williams was very nice and kind. She was very cheerful and positive doctor. However, she seemed rushed and not as attentive. She accidentally went into the wrong check-up room, didn't even take a look at the questionnaires the nurse asked me to fill out and didn't put in an order for my child's vaccination shot. Due to lack of her attentiveness and desire to get to know us I felt like just another number (task for her to get through). Some people might prefer someone as kind as her; however, I prefer a doctor that will take time to be attentive and thorough. I am going to ask to be seen by a different doctor. Another doctor at a completely different facility would sit down, go through the chart thoroughly, talk to my child and spent 5-10 minutes to ask questions and talk to me to get all the information.
Dr. Williams is always very nice and makes my son feel comfortable. she makes the exam feel like play and he is not scared to go to doctors appointments
It wasn't a bad visit it just seemed rushed
Dr. Williams is always cheerful, helpful and thorough.
Dr. Williams is fabulous. She put my daughter at ease and provided much needed compassionate care. I am thrilled and grateful to have found her.
We were able to be seen very quickly for a sick visit, which was wonderful. Dr Williams is always kind and caring and takes great care of our son. We love her!
Tjerebwas no long waiting time. we were received promptly!
Dr. Williams makes my daughter feel very comfortable. we switched to her after seeing her last year when my daughter had an injury. she always has an upbeat attitude when we see her.
She seemed more interested in talking with medical staff than with talking to us about my daughter's issue. I was left having more questions than I came with. The issue was resolved, but I felt brushed off by this provider.
Dr. Williams is excellent! Highly recommend.
I've had dr. Williams since my kid was a baby she always listened to my questions and concerns about my kid and gave me advice as to what I can do.
We love Dr. Williams and would not hesitate to recommend her to others.
Stacey is always kind and caring. excellent doctor.
dr. Williams is absolutely wonderful we have her for her first child he is five years old so we now have her for a new baby she make sure we understand the care and feels very interested in each individual child the only thing that we wish that she could spend more time with each visit
Dr.Williams always seems to have time for my children and answers all my questions and concerns. she never seems to be in a rush to get to her next patient.
Dr. Williams is an exceptional pediatric health care provider. She was fully up to date with the shared information from my child's other doctors and physical therapists. She communicated with my son (and me) in a way that is 100% respectful and at his level. She shows exceptional care but also also applies a keen medical professional analysis to what she is seeing and hearing in the exam. My son is dealing with long term health issues that Dr. Williams helped us identify and helped us to begin treatment to address. We are deeply grateful that we found Dr. Williams and that she is part of our sons care.
the nurses are friendly and efficient when administering shots! Dr. Williams is kind and patient when explaining medical information!
amazing care!!! it does not get any better than Dr Williams !!!
We love Dr. Williams. She is so encouraging and wonderful with my kids. She is an excellent doctor!
Dr. Williams is excellent. We've had two appointments with her in the past couple of weeks (for 2 different kids). She puts them at ease and is good at explaining things to us. She respects our decisions but also offers useful information.
Did a great job of listening to my husband and I and addressing our concerns
Dr. Stacey Williams was very sympathetic to my daughter's illness. She explained everything to us clearly and called in the medicine right away. We were able to pick it up within an hour of leaving the office.
My child's doctor, Dr. Williams, is very attentive, and checks in about his health, even outside office hours.
Dr. Williams really puts my daughter at ease. She addresses my daughter directly and makes her feel like she is an actual part of the process. I'm thankful you have her on staff !
This was our first visit to this site and with this doctor. My daughter's liked Dr. Williams; she is very relatable. Our wait time was long, which we were told was due to being new patients.
Dr. Williams is one of the best physicians in the office, and we are always happy with her attention to detail and bedside manners.
my daughter really seemed to like this dr and we changed to this dr being her primary dr since we were not satisfied with the previous primary.
Dr. Williams is a sweet lady, but always rushes you out the office. doesn't thoroughly check my children, literally in and out the room within 3 minutes it is terrible. Will be switching pcps.
Dr. Williams has a great rapport with my children, and a good sense of humor. She is knowledgeable and caring, and we feel very comfortable with her, which is important.
I absolutely adore Dr. Williams. She was comforting to my daughter, sensitive to her nervouseness, attentive and it was just an overall exceptional experience.
I felt as though stacy willams didnt show our situarion enoigh care. I was very anxious about the whole situation and she didnothing to calm them
Dr. Williams is understanding, thorough, and a joy to see. I highly recommend her.
provider did not spend more than 2 minutes with my child, looked at my child's ears and left the room, did not go into details with her, asked me when it started and was rude to my child was she walked up to her. I'll never see this provider again or recommend her
DR WILLIAMS IS GREAT! ALWAYS DOUBLE CHECKING TO MAKE SURE WE HAVE ALL THE THINGS AND ANSWERS WE WANT/NEED. ALWAYS ASKS MY DAUGHTER IF SHE NEEDS TO SPEAK WITH HER DIRECTLY AND I REALLY LIKE THAT.
Dr. Williams is wonderful. she is very caring and knowledgeable.
Dr. Williams was amazing. My daughter was very distraught, and she helped me try to calm her. She also helped me dress my daughter. This was such a sweet and helpful gesture.
A good doctor is one I ENJOY discussing my child with and that is the case with Dr. Williams.
Dr. Williams is a kind, caring, thoughtful pediatrician! She always approaches my son with gentleness and respect and makes sure to spend enough time in the room with us to answer all our questions. She teaches me things I need to know to make sure my kiddo grows up happy and healthy, and seems to really care about our family. even in the short time of each visit she make you feel heard and understood.
she is always very friendly with my daughter she's amazing!
Love Dr. Williams. Will recommend to everyone.
Dr. Williams is the best!!! We moved to the other side of town and we still stay with her bc she is awesome!
The nurse was very friendly and spoke with my child as well. Dr. Williams listened to my concerns and was able to make a diagnosis and prescribe antibiotics. Although she is not our regular pediatrician she was very attentive and friendly.
Stacey Williams was very familiar with my child's health records for a first visit and was super friendly. She found, through records, that we had a common pediatrician link from living in another state and seemed so excited to share in this with us! Made me, as a mom, feel at home knowing she was familiar with a previous practice we had been to states away. Great experience and will be seeing Dr. Williams again for this child's care and future children.
I'm disappointed with the wait. Dr. Williams has been late to our appointments in the past, but she usually spends adequate time with us and attends to my questions. This time she was 45 minutes late and rushed through our appointment. I think she's a good doctor, but it's really frustrating to have to wait so long and then not feel as if I'm being heard.
she was very concerned to get answer to the issue
Fantastic experience with Dr. Williams and staff. Nurses were so great with my little over reacting little girl :) They did awesome to make her comfortable and at ease. Dr. Williams even called to follow up! Amazing! We won't be going anywhere else. THANK YOU!
Dr. Williams was delightful to work with: competent, calm, upbeat, and an excellent listener. All support staff at GIL were outstanding.
We really like Dr. Williams.
we loved Dr. Williams and so appreciated her care and concern on our first visit.
We love Dr. Williams
We love Dr. Williams! She's patient, a good listener, and a great practitioner.
love this office and staff
Dr. Williams was friendly, we enjoyed seeing her!
Always a wonderful experience with Dr. Williams and her staff. My daughter and I never feel rushed and get all questions answered.
my daughter asked to see Stacy Williams Because she wanted to start seeing a film female doctor. The experience was wonderful. Stacy was very outgoing and talk directly to my daughter and made her feel comfortable about uncomfortable Topix such as menstruation and so forth. My doctor my daughter felt very positive upon leaving the office with her choice of this doctor to be her PCP.
In comparing to previous well visits, this was not a terribly informative appointment. Although my child is 12, she was not given information about her development in the years to come. Although she has had regular discussion with me regarding changes to her body in the future, the doctor did not even bring up the subject of what to expect. In addition, there didn't seem to be any discussions about emotional changes as she approaches her teen years or even nutritional needs. It was a quick appointment and didn't seem to truly represent a typical "well visit" like we have had in the past. For example, during last year's well visit, my child was spoken to about this at length and felt very comfortable talking with the NP about every subject.
Dr Williams called us the following day to check up (it was over the weekend). she had done research in our sons condition and wanted to follow up on ER recommendations. she gave us her personal cell number for any issues over the weekend. it was an excellent experience, especially since she is. it the primary doctor we see im the practice.
Dr. Williams is an amazing doctor. She is very thourough and relatable.
Dr Williams is awesome! She takes all the time to answer questions and make suggestions.
Dr. Williams always takes time to answer questions, give examples and spend time with me. as a first time mother, with tons of questions, I never feel rushed and always feel satisfied and informed after leaving. Dr. Williams is exactly what I hoped for when looking for a pediatrician.
Dr. Williams is excellent.
Dr Williams is thorough and has a very solid understanding of my son's treatment.
Dr. Williams is so incredible, we will be seeing her again in the future! Great person & physician!!
Dr. Williams is an incredible doctor, we would highly recommended her to anyone! she took her time with us and was not in a hurry at all!
the doctor was extremely nice
Dr. Williams is fantastic! She is smart, kind, and a mom who understands children and other moms.
I asked for Dr. Williams since this was a more personally reason for my daughter to visit. They got me an appointment that day with her and Dr. Williams was very kind and helpful as always.
I will not visit that provider again she was not thorough and seemed flighty
We love Dr. Williams! She is thorough but not picky, listens to my concerns and is always willing to help and problem-solve.
The doctor didn't spend enough time examining my son who had a fever and cold symptoms. She only examined him for about 2 min, including ear check, listening to his lungs, checking his throat, which she barely looked at. I think she may have missed an ear infection that was later diagnosed 4 days after seeing her by another provider from the same group.
Miss Williams unfortunately did not spend ample time with my child. This is the second visit with her. We were very dissatisfied.
Dr Williams is an incredibly knowledgeable and kind Doctor. We don't regularly see her but are always very pleased with her of our children!
We love Dr. Williams. She is very good with our son and always answers our questions in a way that we can understand. I have had interactions with other providers at the practice and Dr Williams has by far provided the best service of anyone we have seen.
Dr Williams is amazing.
Very friendly, nice, and great to be around. I was very happy with Doctor Williams.
I love this provider. They have been wonderful for us over the years.
Overall it was good, but we waited too much to see the doctor.
This was our first meeting with Dr. Williams, but she provided excellent care, addressed all our concerns, and spoke to my daughter in an extremely warm, respectful, and helpful way that I greatly appreciated.
As always, fantastic service from the Nurse Practioner to Dr. Williams!
excellent office. always courtesy and helpful
Dr. Williams provides excellent care, showing sensitivity and respect to my concerns and questions. She made sure to answer all of my questions before leaving and I did not feel rushed.
On our first visit ever with Doctor Williams she addressed our concerns about effects of Lyme Disease which our previous pediatricians in another town ignored for two years. We are so grateful to Dr Williams.
We love Dr. Williams! I think she's a thoughtful pediatrician and I appreciate that she always asks about my concerns and questions.
Excellent care, staff and experience. So happy we chose GIL!
I was initially confused and concerned when the pharmacy informed me the medicine prescribed was a specialty medicine and quite expensive. However, talking with the doctor's office, I found out it was the only eyedrop that didn't contain a component my child was allergic to. The doctor switched the prescription to an alternate treatment that I could afford, and I am grateful to her for her attention to detail and working with us to best treat my child!
both the nurse and the doctor were friendly, funny, and made us feel welcome and at ease. very pleased. this office is gradually getting better and better in terms of communication and atmosphere. in the past, the office wasn't always so friendly.
We had exemplary care when we went to GIL pediatrics over the weekend. It was an overall wonderful experience.
Most amazing experience from a provider I have ever had. So happy we switched to CCP GIL and see Dr. Williams!
I have been going to Children's Community Pediatrics since I was born. I have loved the practice so much, I now take my own son, and will continue to take him and future children, there. I have always had an amazing experience, now as a mother, with every doctor I have been in contact with, since the day my son was born at Magee. The practice is wonderful and the staff is exceptional. Even at the after hours care centers, I have always had an outstanding experience. It is greatly appreciated to be a parent and have the reliability of such knowledgeable staff who is always so happy to help! From the doctors to the nurses to the front desk workers. Thank you all so much!
MY CHILDS CARE PROVIDER IS ONE OF THE BEST PROVIDERS MY CHILDREN HAS EVER HAD. SHE EXPLAINS THINGS VERY WELL IN WAYS I UNDERSTAND AND WAYS MY CHILDREN ALSO UNDERSTAND SHE FUN AND LOVING BUT DOES HER JOB VERY WELL
Doctor Williams is amazing. She is caring, helpful, and hands on. My kids love her too.
I'm very pleased and happy that we switched to this group of doctors.
provider never made prescription for my child's infection. I drove around to three different pharmacys before I was told that she may or may not address my prescription during this business day. after calling numertimes both my husband and myself the prescription was completed and sent to the proper pharmacy.
The doctor made a special and personal effort to get us the earliest possible appointment for mental health evanluation and counseling.
Dr. Williams always does a great job taking care of my boys. she is an excellent physician.
We loved this doctor! She was great with the boys! (Only filling out one survey but this was our twins' 2-year-old appointment).
I've been disappointed with the wait times. Our appointment was at 9:45 and we didn't get seen by the doctor until 10:45. We were told during our orientation that we would not wait more than 15 minutes. I experienced a similar wait at our last appointment, as well. I'm not sure if Dr. Williams has poor time management skills, or if this is a result of circumstances outside of her control. Otherwise, I really like Dr. Williams and appreciate her attentiveness.
dr. Williams is AWESOME!! very caring and courteous. cares about my family and my child as her own.
This is the first time we've had an in-person appointment with Dr. Williams, and I was so impressed by her and heartened that she's at CCP-GIL since out beloved Dr. Indorato passed away. Dr. Williams had clearly reviewed our records, respected and listened to both me and my child, and when my daughter was reluctant to show Dr. Williams a rash, Dr. Williams was very creative careful in dealing with the situation.
LOVE THIS OFFICE. DR WILLIAMS IS OUTSTANDING.
this was our first time seeing this dr and we really liked her!
Dr. Williams was lovely. we will definitely try to continue to see her.
MD is a total rock star
Dr. Williams makes me feel comfortable and isn't intimidating to ask questions. She truly shows respect and care for your child.
Dr. Williams is AWESOME! it was so kind of the office to squeeze in an appointment time for my daughter with Dr. Williams. This was the first visit that my daughter didn't cry or shy away from the doctor. She seemed to enjoy herself and had fun-that's because of Dr. Williams. She was so upbeat, fun, and lovable.
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