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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Medical College of Virginia Richmond, VA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 103
waited for 20mins in the exam room until i stepped out to make sure we weren't forgotten. after a rushed visit, we went straight to pharmacy to pick up prescription and it was never sent over. had to call the office and wait another 30mins for the doctor to send the prescription to the pharmacy.
Dr Williams barely let me get a word out and was really rushed, which is typical for her. I wasn't even able to communicate my concerns and my child's symptoms before she was assuming she knew what I was going to say and interrupting me. It was a terrible visit, very par for the course with her, and resulted in us needing to seek out another provider after hours for more help.
Dr Williams always makes my children feel comfortable and safe.
Listened to my concerns and went above and beyond to follow my wishes while still providing the best recommened care for mw and my baby.
Dr. Williams always goes above and beyond. My 11 yr old had a physical and was a bit hesitant on what to expect. Dr. Williams was comforting and made her feel at ease and explained everything in a way that left my 11 yr old feeling confident and comfortable. She not only helped her feel at ease but me included.
We adore Dr. Williams! We don't mind the wait because she is such a conscientious and friendly physician.
Dr Williams is awesome!!
Dr. Williams was caring and extremely thorough at our sons 9month appointment. She listened and answered all of questions.
Great care - Dr. Williams listens and answers all of the questions I have.
i went in for a walk in appointment. I thought mydaughter had an ear infection. the wait time in the room was longer that the time spent with the doctor. my child is seven months and became very fussy.
My toddler loves coming to see Dr. Williams for every checkup. She is thorough and kind and builds a great rapport with him. Answers all my questions and goes above and beyond to make my child feel comfortable.
Your people are fantastic.
We waited around 50 minutes to be seen during walk in hours. I tried to make a regular appointment, but none were available in the morning. I understand that they were busy. Dr. Williams spent about 5 minutes with both of my kids being seen. Not a big deal, one had an ear infection and one was viral, which was what I thought. My issue comes in with the prescription. it would have taken her and extra minute or two to send the prescription to the pharmacy while still in the exam room. She chose not to. I live about 45 minutes away from the office. I stopped to get my kids something to eat and drove to Apollo from Plum to get the prescription. The prescription was NEVER sent over to the pharmacy. I had to call back to the office and they had her send over the prescription while I was on the phone. Then I had to wait for it to be filled, with two sick kids. I think it should be policy that any prescriptions are sent over while in the exam room. I don't have this problem with any of the other doctors in the practice. I've been coming to CCP-GIL Murrysville for almost 13 years now. I do not schedule any of my kids regular appointments with her, but I didn't have a choice with using the walk in service. This makes me feel like she views my time as inferior to hers. We had already waited 50 minutes to be seen for 5 minutes and then to have to wait around again at the pharmacy with two sick kids is unacceptable. I truly hope that this is addressed and that a policy change is made, if that policy to order prescriptions while in the exam room isn't already in place.
Dr. Williams provides one of the best experiences of warmth, competence, clear communication, developmental appropriateness, transparency, effective engagement of a teenager, and efficiency that I have ever encountered as a parent/psychologist. Patients and GIL are lucky to have her!
dr Williams always is very friendly and personable when you visit her. nice to have such a friendly doctor
Dr. Williams made my daughter feel safe and well cared for.
Dr. Williams is wonderful! We feel so lucky to have her as our ped.
Dr. Williams is a first-class physician who truly cares about her patients. She thoroughly reviewed and studied my daughters chart and symptoms, and was able to determine a diagnosis that 4 other physicians and numerous care team members missed. My daughter has been suffering with these symptoms on and off for over a month, and was recently scene twice at the Children's ED where they performed a chest X-ray and missed pneumonia. For a 2 year old, this misdiagnosis could have been fatal. Dr. Williams read the scan and carefully examined my daughter. She immediately knew it was pneumonia and an ear infection. We are so grateful for her skill, thoroughness , and concern for my daughter.
Dr. Williams was so helpful. She did more than she had to do for us.
Dr. Williams is awesome. Love her
love this office and Dr. Williams is the best!
wonderful provider patient kind caring takes her time to really listen
Dr. Williams is smart, encouraging and enthusiastic about our child's health.
Dr. Williams was great!!! First time seeing her! She was awesome!
Dr. Williams is always pleasant and very helpful. You can tell that she cares about the wellness of your child. She will answer your questions very reasonably. She is very down to earth and shares experiences from her personal life.
My daughter had her 3 day post delivery visit and Dr. Williams was excellent. She took the time to listen to our concerns and set us up with the right interventions to get my daughter back to health. Being a first time mom, I was very emotional and she provided me with the comfort and reassurance I needed. I would highly recommend Dr. Williams to anyone.
i love doctor Williams and her energy around kids thanks
Dr Williams was great with our son, personably and showed concern for his illness
Dr. Stacey Williams is the best! Always so helpful as is the wholestaff.
Dr. Williams is always patient and kind when givin information and when asked questions! she is so good with our son and we have recommended her to over families with kids!
Nurse's are Excellent! They go above and beyond! Dr. Williams is caring and a great Dr.
Dr Williams is great with my kids and very pleasant to talk to. I feel very confident with her as the care provider for my children.
Dr. Williams is fantastic and I could not be happier with her. My daughters love her.
very personable dr... i realuze this is a very busy practice but this dr never seems rushed or anxious... good connection with people
I absolutely love this office. The staff and doctors are amazing. They are so accommodating and accessible to parents and great with children. I can't recommend this office enough.
Dr. Williams is extremely personable and has a great bedside manner.
Dr. Stacey Williams is an excellent pediatrician and would recommend her to anyone
I felt as though the appointment was rushed. For this being his first time at this office and him being 2 (which in my opinion is a big milestone in a child health) there was an inadequate amount of time spent by the doctor. She was in the room for no more than 1.30 minutes. Didnt ask about his development or any concerns I might have had. All she did was look at his eyes ears and mouth, and his genitals and left. I will be looking for a different doctors office for future appointments because of this.
Stacy Williams is amazing! I appreciate the care she has provided my daughter and look forward to the advice and care she will has to provide us
Dr. Williams was very nice and kind. She was very cheerful and positive doctor. However, she seemed rushed and not as attentive. She accidentally went into the wrong check-up room, didn't even take a look at the questionnaires the nurse asked me to fill out and didn't put in an order for my child's vaccination shot. Due to lack of her attentiveness and desire to get to know us I felt like just another number (task for her to get through). Some people might prefer someone as kind as her; however, I prefer a doctor that will take time to be attentive and thorough. I am going to ask to be seen by a different doctor. Another doctor at a completely different facility would sit down, go through the chart thoroughly, talk to my child and spent 5-10 minutes to ask questions and talk to me to get all the information.
Dr. Williams is always very nice and makes my son feel comfortable. she makes the exam feel like play and he is not scared to go to doctors appointments
It wasn't a bad visit it just seemed rushed
Dr. Williams is always cheerful, helpful and thorough.
We were able to be seen very quickly for a sick visit, which was wonderful. Dr Williams is always kind and caring and takes great care of our son. We love her!
Dr. Williams is fabulous. She put my daughter at ease and provided much needed compassionate care. I am thrilled and grateful to have found her.
Tjerebwas no long waiting time. we were received promptly!
Dr. Williams makes my daughter feel very comfortable. we switched to her after seeing her last year when my daughter had an injury. she always has an upbeat attitude when we see her.
She seemed more interested in talking with medical staff than with talking to us about my daughter's issue. I was left having more questions than I came with. The issue was resolved, but I felt brushed off by this provider.
Dr. Williams is excellent! Highly recommend.
I've had dr. Williams since my kid was a baby she always listened to my questions and concerns about my kid and gave me advice as to what I can do.
Stacey is always kind and caring. excellent doctor.
We love Dr. Williams and would not hesitate to recommend her to others.
dr. Williams is absolutely wonderful we have her for her first child he is five years old so we now have her for a new baby she make sure we understand the care and feels very interested in each individual child the only thing that we wish that she could spend more time with each visit
Dr.Williams always seems to have time for my children and answers all my questions and concerns. she never seems to be in a rush to get to her next patient.
Dr. Williams is an exceptional pediatric health care provider. She was fully up to date with the shared information from my child's other doctors and physical therapists. She communicated with my son (and me) in a way that is 100% respectful and at his level. She shows exceptional care but also also applies a keen medical professional analysis to what she is seeing and hearing in the exam. My son is dealing with long term health issues that Dr. Williams helped us identify and helped us to begin treatment to address. We are deeply grateful that we found Dr. Williams and that she is part of our sons care.
the nurses are friendly and efficient when administering shots! Dr. Williams is kind and patient when explaining medical information!
amazing care!!! it does not get any better than Dr Williams !!!
We love Dr. Williams. She is so encouraging and wonderful with my kids. She is an excellent doctor!
Dr. Williams is excellent. We've had two appointments with her in the past couple of weeks (for 2 different kids). She puts them at ease and is good at explaining things to us. She respects our decisions but also offers useful information.
Did a great job of listening to my husband and I and addressing our concerns
Dr. Stacey Williams was very sympathetic to my daughter's illness. She explained everything to us clearly and called in the medicine right away. We were able to pick it up within an hour of leaving the office.
My child's doctor, Dr. Williams, is very attentive, and checks in about his health, even outside office hours.
Dr. Williams really puts my daughter at ease. She addresses my daughter directly and makes her feel like she is an actual part of the process. I'm thankful you have her on staff !
This was our first visit to this site and with this doctor. My daughter's liked Dr. Williams; she is very relatable. Our wait time was long, which we were told was due to being new patients.
Dr. Williams is one of the best physicians in the office, and we are always happy with her attention to detail and bedside manners.
my daughter really seemed to like this dr and we changed to this dr being her primary dr since we were not satisfied with the previous primary.
Dr. Williams is a sweet lady, but always rushes you out the office. doesn't thoroughly check my children, literally in and out the room within 3 minutes it is terrible. Will be switching pcps.
Dr. Williams has a great rapport with my children, and a good sense of humor. She is knowledgeable and caring, and we feel very comfortable with her, which is important.
I absolutely adore Dr. Williams. She was comforting to my daughter, sensitive to her nervouseness, attentive and it was just an overall exceptional experience.
I felt as though stacy willams didnt show our situarion enoigh care. I was very anxious about the whole situation and she didnothing to calm them
Dr. Williams is understanding, thorough, and a joy to see. I highly recommend her.
provider did not spend more than 2 minutes with my child, looked at my child's ears and left the room, did not go into details with her, asked me when it started and was rude to my child was she walked up to her. I'll never see this provider again or recommend her
DR WILLIAMS IS GREAT! ALWAYS DOUBLE CHECKING TO MAKE SURE WE HAVE ALL THE THINGS AND ANSWERS WE WANT/NEED. ALWAYS ASKS MY DAUGHTER IF SHE NEEDS TO SPEAK WITH HER DIRECTLY AND I REALLY LIKE THAT.
Dr. Williams is wonderful. she is very caring and knowledgeable.
Dr. Williams was amazing. My daughter was very distraught, and she helped me try to calm her. She also helped me dress my daughter. This was such a sweet and helpful gesture.
A good doctor is one I ENJOY discussing my child with and that is the case with Dr. Williams.
Dr. Williams is a kind, caring, thoughtful pediatrician! She always approaches my son with gentleness and respect and makes sure to spend enough time in the room with us to answer all our questions. She teaches me things I need to know to make sure my kiddo grows up happy and healthy, and seems to really care about our family. even in the short time of each visit she make you feel heard and understood.
she is always very friendly with my daughter she's amazing!
Love Dr. Williams. Will recommend to everyone.
The nurse was very friendly and spoke with my child as well. Dr. Williams listened to my concerns and was able to make a diagnosis and prescribe antibiotics. Although she is not our regular pediatrician she was very attentive and friendly.
Dr. Williams is the best!!! We moved to the other side of town and we still stay with her bc she is awesome!
Stacey Williams was very familiar with my child's health records for a first visit and was super friendly. She found, through records, that we had a common pediatrician link from living in another state and seemed so excited to share in this with us! Made me, as a mom, feel at home knowing she was familiar with a previous practice we had been to states away. Great experience and will be seeing Dr. Williams again for this child's care and future children.
I'm disappointed with the wait. Dr. Williams has been late to our appointments in the past, but she usually spends adequate time with us and attends to my questions. This time she was 45 minutes late and rushed through our appointment. I think she's a good doctor, but it's really frustrating to have to wait so long and then not feel as if I'm being heard.
she was very concerned to get answer to the issue
Fantastic experience with Dr. Williams and staff. Nurses were so great with my little over reacting little girl :) They did awesome to make her comfortable and at ease. Dr. Williams even called to follow up! Amazing! We won't be going anywhere else. THANK YOU!
Dr. Williams was delightful to work with: competent, calm, upbeat, and an excellent listener. All support staff at GIL were outstanding.
We really like Dr. Williams.
we loved Dr. Williams and so appreciated her care and concern on our first visit.
We love Dr. Williams
We love Dr. Williams! She's patient, a good listener, and a great practitioner.
Dr. Williams was friendly, we enjoyed seeing her!
Always a wonderful experience with Dr. Williams and her staff. My daughter and I never feel rushed and get all questions answered.
love this office and staff
my daughter asked to see Stacy Williams Because she wanted to start seeing a film female doctor. The experience was wonderful. Stacy was very outgoing and talk directly to my daughter and made her feel comfortable about uncomfortable Topix such as menstruation and so forth. My doctor my daughter felt very positive upon leaving the office with her choice of this doctor to be her PCP.
In comparing to previous well visits, this was not a terribly informative appointment. Although my child is 12, she was not given information about her development in the years to come. Although she has had regular discussion with me regarding changes to her body in the future, the doctor did not even bring up the subject of what to expect. In addition, there didn't seem to be any discussions about emotional changes as she approaches her teen years or even nutritional needs. It was a quick appointment and didn't seem to truly represent a typical "well visit" like we have had in the past. For example, during last year's well visit, my child was spoken to about this at length and felt very comfortable talking with the NP about every subject.
Dr Williams called us the following day to check up (it was over the weekend). she had done research in our sons condition and wanted to follow up on ER recommendations. she gave us her personal cell number for any issues over the weekend. it was an excellent experience, especially since she is. it the primary doctor we see im the practice.
Dr. Williams is an amazing doctor. She is very thourough and relatable.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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