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Ranked #8 Nationally by U.S. News & World Report.
Doctor
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Otolaryngology (ENT)
Allergy and Immunology
Otolaryngology
MD, Rosalind Franklin University of Medicine & Science Chicago, IL
Yale University School Of Medicine New Haven, CT
Johns Hopkins University School of Medicine Baltimore, MD
UPMC ShadysideUPMC HorizonUPMC PresbyterianUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 134
I am pleased with the results of my recent surgery and hope for continued improvement.
Dr. Lee is great
My visit with Dr. Stella Lee was a very pleasant experience.
Dr. Lee was great during my initial visit. she is extremely thorough and caring.
Dr Lee is the best Dr I have ever known. She is so professional yet is so caring.
Dr. Lee was warm and very efficient. She explained things I asked about clearly and quickly. She is fast and highly capable. I am very grateful for her expertise and treatments recommended for my autistic son. I am confident he will get better as we follow her instructions for using her prescriptions. My reason for rating our experience as a 7 instead of a 10 is the feeling I have when I know doctors are in a hurry. Of course this is reality in healthcare anymore. Knowing doctors have to schedule many patients into slots just isn't the wholistic healthcare of years past. Though I am thankful to have exceptional healthcare in this city, I probably won't be able to give any doctor a 10 anymore since no doctor can offer the healing mental reassurance that Dr. Tim Campbell used to give.
the most impressive physician I have ever dealt with
The provider wrote a script of a medicine which is a wrong one. Where's the provider told me verbally a different version of the medication
Great provider...wonderful bedside manner
she stated she does not take care of ears to see someone else . and for my complaint of pain in jaw area, she did not suggest test at all.. really no explanation and did not suggest test to find out the problem.
Dr. Lee & her staff are thorough, professional & very good at their profession.
Dr Stella Lee is an exceptional doctor. I am grateful to be in her care.
GReat! Dr Lee and her staff were the best. Very positive experience.
Dr. Lee is very professional and skillful doctor. I rated 8 earlier in the Survey because I am somewhat frustrated with the wait time for getting an appointment. For making my first appointment with Dr. Lee (I was referred by my dentist Dr. Pituch ), I had waited at least one month and suffered from the severe pain from nasosinusitis for one month. Although I was able to receive the surgery pretty fast after seeing Dr.Lee, I really hope that I can got the appointment sooner as a patient in the middle of pain at that time. I really hope there would be policy to allow and help patient with severe symptoms to get to see doctors sooner.
My appointment was with Dr. Stella Lee for a post-surgical examination. Since she was not there, I was seen by her associates. The exam went well, and all of my questions were answered.
Dr Lee always shows concern and takes care of any sinus problems I have.
Dr. Lee explained my condition in detail and got me in for a test the same day as my appt. so we could schedule surgery. She was very nice and efficient.
she was very empathetic, compassionate, and courteous.
Dr. Lee is the best. She always takes the time needed to answer all of my questions. I can't say enough about how concerned she is about my well being.
Great doctor. I hope I can continue seeing her. Highmark patient.
I think Dr. Lee is exceptional.
Dr. Lee is excellent.
my daughter is a special needs child and she treated with care and respect
very pleased
I am grateful to have Dr Lee as my doctor.
Dr. Lee has done so much to help me to understand that I have a chronic condition that requires me to follow a prescribed regimen of daily treatments. Dr. Lee is always willing to help when I have flare-ups which require medical intervention.
Dr. Lee is the best!! She took the time to hear my issues, gave great direction, took action and offered advice for continuing care that I found very valuable. A total pleasure.
Stella Lee is exceptionally knowledgeable about her field and how it relates to other health issues.
Dr Lee in my opinion is a Saint. She is 1 in a million. I'm so lucky to have her as my ENT PHYSICIAN. She possesses an incredible caring attitude its hard to describe. She always goes beyond to make sure my nasal/sinus condition is in the best condition possible.
I always feel comfortable with Dr. Lee. she is very knowledgeable and definitely addresses my health care needs. I never have any questions when I leave. She truly is a great asset to your hospital.
Dr. Lee is a very compassionate caregiver. She listens and takes the time to try to answer questions and concerns. I would definitely recommend Dr Lee to anyone who I'm in need of an ENT.
Best Dr for sinus problems
Dr. Stella is down to earth and seems to know what's she doing for my particular condition. She was confident and thorough. I'm already talking to friends about her.
Dr. Lee is incredibly smart. She has a great bedside manner. I always look forward to seeing her.
Dr. Lee was professional. She examined me, explained everything about my condition, and advised me about a surgical procedure that I will need.
Always a good experience with Dr. Lee. She is a super doctor and also has a very personal relationship with her patients.
I'll know more once we figure out the Rx. Dr. Lee comes highly recommended.
Very good..
My Doctor is amazing and demonstrated concern and patience with my failure to follow instructions
Dr. Lee is an outstanding physician. I appreciate her excellent care.
Dr Lee did not call my prescription that evening to Giant eagle.
Explained surgery option well
always good
In my opinion, Dr. Lee is the best ENT in the United States. she is highly competent and compassionate toward her patients. UPMC should be fortunate to have her as I do as a patient.
Dr. Lee is of exceptional quality and should be a benchmark for evaluating other UPMC physicians as all are not up to her standard of excellence.
Dr Lee is a diamond in the rough in the midst of this crazy mixed up medical world. She exudes extreme compassion. She is all alone in this category. I am so lucky to have her for my ENT. I hope she will always be there for me. You people don't have a clue as to her deep heartfelt care I receive each and every time I see her. My opinion is Dr Lee should receive every award available given to Doctors who have reached the supreme plateau known as BEST IN THE FIELD. SHE IS THAT PERSON. My mind can relax knowing she has an eye on my condition and that alone to me is worth MILLIONS.
Dr. Lee is by far the best doctor I've ever gone to. I can't say enough about her. The quality of care, her understanding and the time she spends with me is exceptional.
Dr. Lee is one of the most compassionate and knowledgeable doctors I have ever seen. She is always concerned about my thoughts and questions and takes time to discuss them with me. Simply put, she's the BEST!!
my first visit with Dr Lee. she is an excellent diagnostician & was very helpful & thorough.
Great experience, Dr. Stella Lee is through and looking forward to taking care of polyps.
Dr. Lee is wonderful and her staff is outstanding.
I was a new patient. Given sinus camera exam, dr. hit deviated septum with probe. Still hurts some. I was disappoint NOT to be given any summary of visit.Did not receive verbal communication from dr about concern conditions. This was a first time appointment & issues noted on paper were not addressed.Ears have been a problem, but was not given instructions on care or condition. Dr Lee left soon after sinus exam & her assistant continued to type, Would have appreciated assistant & Dr Lee to have been more available in their communication. Assistant very distant & Dr Lee seemed to be in rush.
Everyone was very pleasant starting with the check in staff. Dr. Lee and her nurse, Patrick were very attentive and thorough.
care provider excellent, thorough and compassionate
I was referred to Dr. Lee by my local ENT, and received outstanding care and attention from her on five occasions in Pittsburgh, including sinus surgery at Mercy Hospital. She was extremely helpful in treating a sinus infection that has existed for a long time. Her follow-up to my visits was excellent, and I was declared healed following my recent 8/28 visit. Dr. Lee was exceptionally clear in her explanations regarding sinus irrigations and rinses which turned out to be highly effective. I am very grateful for the care I received from Dr. Lee, and I feel fortunate that I was referred to her.
my visit was very pleasant and I left the office very pleased.
good
Dr. Lee is awesome. She was very attentive to my problem and addressed all of my questions. Her P.A. was also wonderful. They both gave me excellent medical care.
Dr. Stella Lee is the only doctor I look forward to seeing. She is that good.
very good
Dr. Lee is an outstanding physician. She has helped me so much! I highly recommend her.
Dr. Lee is a great provider. She is very attentive and kind.
Dr. Stella is always so kind and compassionate. She is always on top of things and is very knowledgeable. She offers everything she has to offer before doing an actual sinus surgery. Thinking about having my 5th sinus surgery with her, this will be my first and she assured me it would be a good experience. I trust her fully and feel she is the doctor to do it. I highly recommend her if you have sinus disease/chronic nasal polyps.
Dr Lee in my opinion is the finest, most caring MD I have ever known. She is so compassionate and genuine. It is a privilege to know her and she makes me feel like I mean something in this world. Her expertise in restoring my breathing, sense of smell and ending my headaches was spot on. I will be ever grateful for what she has done for me..
good experience
First time visit. Found staff and provider interested, caring and professional. Environment welcoming
Good experience, Dr. Lee took her time to explain things to me.
Dr. Lee was very pleasant, efficient, asked excellent questions and listened carefully to me. procedures were minimally uncomfortable. she addressed all my medical issues optimally. I couldn't ask for a better doctor.
Dr. Lee is by far the best doctor that I have ever gone to for help. She goes above and beyond every visit. Always willing to listen and never rushes you out of the office. She always makes sure all of your questions are answered.
Best Dr I've ever been to
I thought every part of my doctor's visit was well informative.
Dr. was running late but I didn't mind as she gives her patients good care.
Dr. Stella Lee and the entire staff are wonderful.
Very pleased with the visit , her suggestions and the outcome of the surgery
She was excellent at her job and was able to tell me the latest research on my condition and gave me additional information on what I need to do every day regarding my condition.
She is an excellent doctor. Too bad I'm under the continuity of care and will not be able to see her after next year. And no one else does what she doe, treatment wise.
Dr. Lee is a super physician. She is very personable and very knowledgeable. I just love her! She is the best!
Stella Lee is brilliant with superb and sincere bedside manner.
Dr. Stella Lee is an outstanding physician who knows her medical field and treated me with dignity and respect, and provided outstanding medical care. I highly recommend her for anyone having ear, nose, and throat problems. Her performance as a physician is commendable.
She is very thorough. I appreciated her commitment to all non-surgical options before proposing surgery.
I appreciated Dr. Lee's staff's familiarity with my medical background and their willingness to respond to my questions.
Listened to my concerns.
It is very difficult to reach the doctor
very good care at mercy hospital.
Dr. Lee and her staff our exceptional. Everyone there treat me as though I am their only patient. Exceptional care.
UPMC is the best system in the world and I mean the world. The website where you can ask your Dr's questions , ask for prescriptions, get other specialist recommendations is incredible. Dr Lee was great, Tony Yates the best.
Dr. Lee is one of the kindest and caring physicians I have ever seen.
Dr Lee provides excellent care. She's attentive, extremely knowledgeable, and really, truly listens.
Listened well, Explained procedure, Allow me to watch on screen, Explained problem and treatment.
Dr. Lee is a phenomenal doctor and my wife and I like and respect her credentials. She is everything Dr. Soose explained that she was and my expectations were exceeded. I am very comfortable and pleased Dr. Lee will be performing my upcoming surgery.
Dr. Stella Lee has been one of the best doctors I have ever seen. She truly cares about me and my situation. She makes me feel very comfortable when I have to see her.
Dr. Stella Lee has a wonderful and caring staff, they have always been helpful and very caring...Keep them happy! Day off with pay... Free coffee/tea coupon but let them know that they are truly appreciated. Thank You!
Dr. Lee listens to your concerns.
Dr. Lee was great, explained everything she was doing and what she saw while she was doing it. Provided medical information to me on an appropriate level. Looking forward to seeing her in the future.
Dr. Stella Lee and her team provided excellent care. They all took the time to listen to my issues and knew exactly how to treat me. A very good experience, I already feel better.
always get me in and out fast. very nice and helpful
Dr. Lee is the best ENT doctor I've ever been to. She goes above and beyond to ensure I become educated on my condition and creates a clear treatment plan with measurable goals. I especially appreciate her skill with the micro debrider tool and they time she takes for clear my nasal passages to decrease infection and polyp growth.
Dr Lee is highly skilled and personable. communicates very well.
Dr Lee is an outstanding provider. She went beyond just treating my symptoms and did additional testing to discover the root cause of my medical condition. I had seen 4 other providers who only treated my symptoms. I am so glad that I was referred to her.
Dr. Lee was very attentive and knowledgeable about my problem. She called me when I wasn't feeling well. I am a new patient and this was something I appreciated.
Very professional, knowledgeable, kind, helpful.
Dr. Lee is an excellent and caring doctor. That's why I took the time to fill out the survey.
She is an excellent Dr. Would recommend her to anyone.
all positive
She was an excellent Doctor. She used her instruments to look in my sinus and down my throat and saw a lot of scar tissue caused by years of sinus problems.
Dr Lee listened to my concerns and preferences for treatment and offered mulitiple ways to approach my problem!
she didn't seem to care what my opinion was or what I was concerned about she said what she wanted and could have cared less concerning my opinion or anything else
this doctor is great, but entirely too busy to get appointments with or to respond to question via my UPMCit took 10 months to get surgery scheduled when I had a very serious sinus problem, three weeks to get a follow up visit after surgery and never ever does she respond to emailed questions
Dr. Stella Lee was exceptional. Very professional, caring, provided information in an understandable way, patient
I believe Stella Lee is brilliant. She is the ONLY doctor I look forward to too address my issues - I actually was enthusiastic, looking forward to extensive nasal polyp surgery! And I generally avoid doctors and do not subscribe to the direction medicine is heading - things like over 30 prescription drugs for a patient.
Dr. Lee is excellent. Always knows my medical history and works to resolve my medical issues. I would not want to see any other ENT.
Very Professional and knowledgeable also if she could not help me; Dr. Lee has referred to a Doctor that could.
Since surgery in August the same problems have persisted. The same treatment and instructions have been given at each follow up appointment. This is not addressing the root of the problems. It seems that continuing to do the same things for more than 4 months isn't going to yield any different results than we have already seen.
All staff very friendly and helpful. Dr. Lee's care is exceptional.
Dr. Stella Lee and her staff are excellent. Everyone is helpful in answering any questions and at the end of each visit, a set of detailed instructions are provided for me to follow until my next check-up.
I have a primary care doctor, a heart doctor, a foot doctor, a dermatologist and my ENT doctor Dr. Lee. Dr Lee is not only my favorite but takes the best care of me. She is always willing to answers questions, never makes me fill like she needs to get to the next patient and always has my best interest in mind. I have recommended her to several of my friends. She continues to go above and beyond to keep my sinuses in good working order.
I really like Dr. Lee. She's kind, compassionate and listens to my concerns.
love Dr Lee. she just seemed a bit rushed this visit.
i went to stella lee because she is a specialist for nose throat- one of the best doctor visits i ever had. Fast, effecient, informative, pleasent, friendly, and 100% professional
Dr Lee is a superb physician. She has been the first provider to fully investigate the reasons for my continued problem. I am no on the road to treatment and better health. I am very thankful for her expertise.
Very well run office, very nice staff, very professional.
very very happy with everything
Dr. Lee is the best. I recommend her to my friends all the time. She is the most caring doctor I have met. I live several hours away and most of my doctors are in Morgantown, WV but I refuse to change my ENT doctor. I only hope as good as she is you are able to keep her at your hospital. If not I will follow her wherever she goes.
It's always a pleasure visiting Dr. Lee for an appointment. She is attentive and always explains medical options. I would highly recommend her to friends or family.
Dr. Stella Lee, her staff and front desk personnel are diamonds in the rough. The office is very professional.
Very positive visit!
very good experience
Dr. Stella Lee has consistently, since I met her in March, tried every way she could to fix my health problems. She has worked with Dr. Petrov at Falk Clinic to try to bring my condition under control. I have the highest respect for her.
Absolutely fantastic provider and staff. They are now my benchmark for excellence.
That was my 1st visit with Dr. Stella Lee and she definitely put me at ease. I trust she can help me.
Doctor and staff were all very professional, kind and caring.
Dr Stella Lee is an excellent physician with great attention to detail as well as also very caring and thoughtful. She is also very good at interacting with other physicians and their expertise with regard to the care and needs of her patient. She is outstanding! I am very grateful for her care.
I am very fortunate to be cared for by Dr Stella Lee. She is the best one could hope for in her area of expertise.
Dr. Lee is very special. I have total confidence in her decisions for my health care.
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