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Allergy and Immunology
MD, Rosalind Franklin University of Medicine & Science Chicago, IL
Yale University School Of Medicine New Haven, CT
Johns Hopkins University School of Medicine Baltimore, MD
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 118
Dr. Stella Lee and her staff are excellent. Everyone is helpful in answering any questions and at the end of each visit, a set of detailed instructions are provided for me to follow until my next check-up.
All staff very friendly and helpful. Dr. Lee's care is exceptional.
Since surgery in August the same problems have persisted. The same treatment and instructions have been given at each follow up appointment. This is not addressing the root of the problems. It seems that continuing to do the same things for more than 4 months isn't going to yield any different results than we have already seen.
I have a primary care doctor, a heart doctor, a foot doctor, a dermatologist and my ENT doctor Dr. Lee. Dr Lee is not only my favorite but takes the best care of me. She is always willing to answers questions, never makes me fill like she needs to get to the next patient and always has my best interest in mind. I have recommended her to several of my friends. She continues to go above and beyond to keep my sinuses in good working order.
I really like Dr. Lee. She's kind, compassionate and listens to my concerns.
love Dr Lee. she just seemed a bit rushed this visit.
i went to stella lee because she is a specialist for nose throat- one of the best doctor visits i ever had. Fast, effecient, informative, pleasent, friendly, and 100% professional
Dr Lee is a superb physician. She has been the first provider to fully investigate the reasons for my continued problem. I am no on the road to treatment and better health. I am very thankful for her expertise.
very very happy with everything
Very well run office, very nice staff, very professional.
Dr. Lee is the best. I recommend her to my friends all the time. She is the most caring doctor I have met. I live several hours away and most of my doctors are in Morgantown, WV but I refuse to change my ENT doctor. I only hope as good as she is you are able to keep her at your hospital. If not I will follow her wherever she goes.
It's always a pleasure visiting Dr. Lee for an appointment. She is attentive and always explains medical options. I would highly recommend her to friends or family.
Dr. Stella Lee, her staff and front desk personnel are diamonds in the rough. The office is very professional.
Very positive visit!
Dr. Stella Lee has consistently, since I met her in March, tried every way she could to fix my health problems. She has worked with Dr. Petrov at Falk Clinic to try to bring my condition under control. I have the highest respect for her.
very good experience
That was my 1st visit with Dr. Stella Lee and she definitely put me at ease. I trust she can help me.
Absolutely fantastic provider and staff. They are now my benchmark for excellence.
Doctor and staff were all very professional, kind and caring.
Dr Stella Lee is an excellent physician with great attention to detail as well as also very caring and thoughtful. She is also very good at interacting with other physicians and their expertise with regard to the care and needs of her patient. She is outstanding! I am very grateful for her care.
I am very fortunate to be cared for by Dr Stella Lee. She is the best one could hope for in her area of expertise.
Dr. Lee is very special. I have total confidence in her decisions for my health care.
Never have had to wait more than a couple of minutes in the waiting room before someone takes me back to an exam room. Dr. Lee has been very through with me. Examines my nose with a scope and if see something she takes a culture and follows-up with a prescription called in to my pharmacy. Didn't need any cultures taken this last visit.
Dr. Lee always projects a caring attitude. She shows respect for the patient, explains the issues very clearly, and presents options. I feel very fortunate to have been referred to her.
Each visit to the doctor has been excellent.
you people need the listen to a 64 year old man who has been in many hospitals, seen many doctors and have walked through many issues. I remember all. my comment is DR LEE SHOULD BE PUT ON A PEDISTAL. She is sooo incredible. Why? she has a heart.. she listens to me implicitly. She cares with her heart. I feel her heartfelt care from for my being. She is not in any way the norm. She is off the scale incredible. The hospital has an incredible asset in DR LEE. I feel she nomatter what income she makes is underpaid. My deep wish is this woman be accredited with some kind of inner corporate award for her excellence in medicine from A to Z. She vastly exhibits volumes more than any Doctor should have to do with any patient. From her incredible intellect to her heartfelt care she is NUMBER 1 IN THE CITY. Give her all the credit that can be given. Please. Do it.
Dr. Lee was quite thorough and showed concern for my condition. Was very careful in explaining my condition, the treatment she was providing and why she was providing it. Made certain that all my questions were answered and explained thoroughly how I should proceed.
would have liked a more thorough explanation of the treatment plan if current regimen isn't successful in controlling my symptoms.
Excellent staff, very friendly and caring.
No one i would trust nor respect more than Dr. Lee, definite asset to your healthcare team
Dr. Stella Lee is a true professional. She was a tremendous help in treating me for Nasal Polyps and follow up.
Dr Lee and her entire office staff was incredible! They were courteous and caring and took their time! I'd recommend this office in a heartbeat!
Dr. Lee is a very good and caring doctor. She always listens and gives me direction with my problems.
Very good care ! This office is the best.
She inspires confidence in her abilities which is comforting.
Dr Lee and her resident were excellent in their patient care. A pleasure to be treated by them.
Very pleased with the care provided by Dr Lee. She was very attentive to my problem, seemed quite knowledgeable about my problem, spent plenty of time addressing my issues. She seemed genuinely interested in trying to answer the questions as to what my problem is and committed to do whatever she could to solve it... or get me to someone who could figure out what is going on with me. I would definitely recommend her to others who need ENT care.
very good with communication
she was very nice and easy to understand what she was talking about.
I feel extremely fortunate to have Dr. Stella Lee managing my chronic sinus condition. I saw providers for years for this condition with very little improvement. Dr. Lee takes a proactive approach to treating my sinus disease; limiting flare ups and treating infections with the specific medications need to end the infection. As a patient with a chronic condition, its so nice to have a doctor who listens to my feedback and truly cares. Lastly, Dr. Lee stays abreast of the latest research and integrates this into her practice.
The whole staff was great can't say anything bad love them
I am impressed that my doctor took the time to consult with my primary care doctor. That was much appreciated
Dr. Lee and her staff were superb.
Dr. Lee is the best doctor I have. She always responds quickly and always goes above and beyond to help me. I recommend her to all my friends all the time.
Dr. Lee was very kind and made this visit a positive experience.
Dr Lee is a wonderful caring, intelligent Lady with supreme ability. A blessing I found her.
Dr. Stella Lee was phenomenal. She truly cared about me as a patient and tended to my questions and concerns.
always treated very good
Dr. Lee is a very supportive and caring medical professional.
Very caring and understanding staff-extremely helpful ....Thanks!
I have been seeing Dr. Lee for my allergies. She is very knowledgeable and kind and has been helpful.
Dr. Lee is an excellent doctor. Excellent. She just needs to slow down a little bit. Sometimes I feel rushed as a patient.
Dr. Stella Lee and her staff were and are always kind and considerate, very careful not to hurt my feelings, and make sure that I understand all that is going on. They listen, really listen and that is important in today's fast world. Thanks for having caring people.....
Dr. Stella Lee and her staff are very professional, skillful, & caring in their approach to patient care.
exelant Doctor and staff I have recommended her to friends and family
she is the best in her specialty
The doctor mentioned a diagnosis which I don't have. I reminded her of my actual diagnosis but she didn't seem to pay attention to that. In the end it didn't matter but I wish she had known my history.
Dr. Lee is amazing. I wish every doctor was like her!
Dr Stella Lee is a wonderful doctor. She really listens to me when I tell her about my problems. She never rushes me and explains things to me in detail.
Dr. Stella Lee, and her staff, are always great. They're kind, friendly, and professional.
Dr. Lee was very thorough and professional.
Dr. Lee and her PA, Amber were both fantastic. They were both very knowledgeable and also very personable.
Dr. Lee is an excellent physician. I have recommended her and will continue to do so.
Stella did a kick butt job. Very happy with her care. If only UPMC and Highmark could act as professionally - then all would be good...
This was a great experience. While in the office, the doctor wanted to schedule a CT Scan, and the staff took care of getting pre-approval from my insurance so I could have the scan done the same day.
Everyone I encountered at the office was exceptionally friendly, courteous, and professional (receptionist, nurse, and doctor). I would highly recommend anyone with issues relating to ENT to consider UPMC Mercy ENT/Allergy clinic as the premiere option.
Dr. Lee is the best in my opinion. I have recommended her to several of my friends.
Dr. Lee discovered a condition, that left untreated would have become life threatening in the near future. She was able to surgically repair the problem and alleviate the danger. She and her support staff were wonderful, caring people.
highest degree of competence. a brilliant and highly skilled Doctor.
Dr. Lee is an excellent doctor. She listens. She takes time and doesn't rush. Would highly recommend her!
Dr. Lee was excellent. Please do not confuse my additional remarks below about a previous UPMC ENT Dr. I visited w/my opinion of her. Too bad I did not fill out a survey for him.
Dr Lee and her staff did all that was correct and positive to make my visit important to me. They treated me with respect and caring
Dr. Lee was/is an excellent provider because she listens to all I have to say and ask and always answers my questions to my full satisfaction.
Dr Lee is the best I love her.She's a doctor
explained what was happening very clearly
very satisfying follow-up visit. No problems or issues.
Dr. Lee is very knowlegable and experienced and always provides a thorough examination. She spends the necessary amount of time with her patients to ensure that thier questions, concerns, and needs are met. I would recommend her to anyone needing to see an ENT Specialist.
Dr. Lee was friendly , professional and efficient. After listening to my symptoms and examining me she provided a confident diagnosis for my condition, that I felt could trust as being correct, and provided me with a straight forward treatment plan. I was very impressed and would reccomend her to friends and family.
Excellent care added me to her schedule right after my husbands appointment
dr Lee and her staff are as good as it gets.
I received conflicting information from my previous visit, nothing was really clarified and my concerns were not adequately addressed.
Dr. Lee is an excellent doctor who really cares about her patients. She personally called me with my test results and explained treatment in detail to me. I would highly recommend Dr. Lee.
The doctor didn't spend a lot of time examining me and seemed more focused on the resident than on my care. I was worried about the information I received, but I felt that my questions were dismissed.
Dr. Lee is an excellent physician. I have recommended her to others.
I would and have recommended Dr. Stella Lee to friends and family members. She is thorough and sincerely cares about the needs of her patients.
this doctor was exceptional...I praise her highly
Dr. Lee is professional, caring and highly qualified. I would recommend her to anyone.
I receive excellent care when I go to Dr.Lee's office. Dr.Lee listens to your concerns and addresses them .She also offers advice on what I can do for my allergies .I go there every week for allergy shots.Tomeka and Amber are great nurses.They are very attentive and answer all my questions . They are friendly and always courteous.
I was taken care of in a very timely manor and everyone was very pleasant and helpful.
Dr. Lee was very informative, pragmatic, and personable. She is an excellent replacement for my previous ENT specialist Dr Berrylin Ferguson (an amazing physician). Also Dr. Lee's associate was very kind and knowledgeable.
I have not complaints about the service I received. Everything went well.
Everyone is very professional and friendly.
Dr. Stella Lee provides excellent care and advice! She is very sensitive to needs of patient, follows upin a timely manner, and is always very professional and caring.
Dr. Lee is an excellent ENT doctor who takes care of my health
Dr. Stella Lee is the best!
Dr. Lee was excellent! She was very efficient and worked with me to craft a plan to take care of my symptoms.
Care provider, Dr Lee, is very good. She is responsive, knowledgeable, and communicates effectively.
Dr. Stella Lee was excellent!! I would highly recommend her.
Very happy with the service
I've seen numerous mds regarding my nasal & sinus issues & I was incredibly pleased with Dr. Lee. She was very thorough, explained things very well & included me in the discussion & planning of prospective treatments. I couldn't be happier with my initial appointment & wish I would have found her sooner!
Dr. Lee and the entire staff was thorough and tentative....great experience!
Dr Lee is an excellent Doctor! I already feel better from the condition I've had for a very long time. I'd highly recommend her to anyone in need of similar care.
My visit to the ENT department and Dr. Lee was one of the best I've had in regard to my issues. I felt like I was actually listened to for the first time in over a decade of trying to find a specialist.
We respect Dr. Lee, she is very attentive and knowledgeable.
Dr. Lee was a good listener and was aware of the complications of my case. I was very impressed with her.
Dr Stella Lee does an excellent job and her nurse was great too! There was a problem at check in- the computer told the intake receptionist I needed a referral to see dr lee but I did not-this caused about a 15 minute delay
I was very impressed with Dr. Lee and would recommend her highly.
Dr. Lee is exceptional.Without question I would recommend her to anyone. She is extremely professional, courteous, friendly and caring. I cannot say enough about her and I feel very lucky to have her as my provider.
Dr Lee is helping me resolve a health issue I have had for 8 years. I have complete confidence in her.
Dr Lee is very knowledgable and a great listener. I would highly recommend her for anyone having sinus issues.
Dr. Lee is very friendly and does her best to make sure you're comfortable. She also listens to you and looks at all aspects of your complaints.
I was impressed with the time Dr. Lee took to talk with me to better understand my condition and symptoms.
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One Children’s Hospital Way
4401 Penn Ave.
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