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Doctor
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Otolaryngology (ENT)
Allergy and Immunology
Otolaryngology
MD, Rosalind Franklin University of Medicine & Science Chicago, IL
Yale University School Of Medicine New Haven, CT
Johns Hopkins University School of Medicine Baltimore, MD
UPMC ShadysideUPMC HorizonUPMC PresbyterianUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 138
Dr. Lee is by far the best doctor I've ever gone to. I can't say enough about her. The quality of care, her understanding and the time she spends with me is exceptional.
Dr. Lee is one of the most compassionate and knowledgeable doctors I have ever seen. She is always concerned about my thoughts and questions and takes time to discuss them with me. Simply put, she's the BEST!!
my first visit with Dr Lee. she is an excellent diagnostician & was very helpful & thorough.
Great experience, Dr. Stella Lee is through and looking forward to taking care of polyps.
I was a new patient. Given sinus camera exam, dr. hit deviated septum with probe. Still hurts some. I was disappoint NOT to be given any summary of visit.Did not receive verbal communication from dr about concern conditions. This was a first time appointment & issues noted on paper were not addressed.Ears have been a problem, but was not given instructions on care or condition. Dr Lee left soon after sinus exam & her assistant continued to type, Would have appreciated assistant & Dr Lee to have been more available in their communication. Assistant very distant & Dr Lee seemed to be in rush.
Dr. Lee is wonderful and her staff is outstanding.
I was referred to Dr. Lee by my local ENT, and received outstanding care and attention from her on five occasions in Pittsburgh, including sinus surgery at Mercy Hospital. She was extremely helpful in treating a sinus infection that has existed for a long time. Her follow-up to my visits was excellent, and I was declared healed following my recent 8/28 visit. Dr. Lee was exceptionally clear in her explanations regarding sinus irrigations and rinses which turned out to be highly effective. I am very grateful for the care I received from Dr. Lee, and I feel fortunate that I was referred to her.
Everyone was very pleasant starting with the check in staff. Dr. Lee and her nurse, Patrick were very attentive and thorough.
care provider excellent, thorough and compassionate
Dr. Lee is awesome. She was very attentive to my problem and addressed all of my questions. Her P.A. was also wonderful. They both gave me excellent medical care.
good
my visit was very pleasant and I left the office very pleased.
Dr. Stella Lee is the only doctor I look forward to seeing. She is that good.
very good
Dr. Lee is an outstanding physician. She has helped me so much! I highly recommend her.
Dr. Lee is a great provider. She is very attentive and kind.
Dr. Stella is always so kind and compassionate. She is always on top of things and is very knowledgeable. She offers everything she has to offer before doing an actual sinus surgery. Thinking about having my 5th sinus surgery with her, this will be my first and she assured me it would be a good experience. I trust her fully and feel she is the doctor to do it. I highly recommend her if you have sinus disease/chronic nasal polyps.
Dr Lee in my opinion is the finest, most caring MD I have ever known. She is so compassionate and genuine. It is a privilege to know her and she makes me feel like I mean something in this world. Her expertise in restoring my breathing, sense of smell and ending my headaches was spot on. I will be ever grateful for what she has done for me..
Good experience, Dr. Lee took her time to explain things to me.
First time visit. Found staff and provider interested, caring and professional. Environment welcoming
good experience
Dr. Lee was very pleasant, efficient, asked excellent questions and listened carefully to me. procedures were minimally uncomfortable. she addressed all my medical issues optimally. I couldn't ask for a better doctor.
Dr. Lee is by far the best doctor that I have ever gone to for help. She goes above and beyond every visit. Always willing to listen and never rushes you out of the office. She always makes sure all of your questions are answered.
Best Dr I've ever been to
Dr. was running late but I didn't mind as she gives her patients good care.
I thought every part of my doctor's visit was well informative.
Dr. Stella Lee and the entire staff are wonderful.
Very pleased with the visit , her suggestions and the outcome of the surgery
She was excellent at her job and was able to tell me the latest research on my condition and gave me additional information on what I need to do every day regarding my condition.
Dr. Lee is a super physician. She is very personable and very knowledgeable. I just love her! She is the best!
She is an excellent doctor. Too bad I'm under the continuity of care and will not be able to see her after next year. And no one else does what she doe, treatment wise.
Stella Lee is brilliant with superb and sincere bedside manner.
Dr. Stella Lee is an outstanding physician who knows her medical field and treated me with dignity and respect, and provided outstanding medical care. I highly recommend her for anyone having ear, nose, and throat problems. Her performance as a physician is commendable.
I appreciated Dr. Lee's staff's familiarity with my medical background and their willingness to respond to my questions.
She is very thorough. I appreciated her commitment to all non-surgical options before proposing surgery.
Listened to my concerns.
It is very difficult to reach the doctor
very good care at mercy hospital.
UPMC is the best system in the world and I mean the world. The website where you can ask your Dr's questions , ask for prescriptions, get other specialist recommendations is incredible. Dr Lee was great, Tony Yates the best.
Dr. Lee and her staff our exceptional. Everyone there treat me as though I am their only patient. Exceptional care.
Dr. Lee is one of the kindest and caring physicians I have ever seen.
Listened well, Explained procedure, Allow me to watch on screen, Explained problem and treatment.
Dr Lee provides excellent care. She's attentive, extremely knowledgeable, and really, truly listens.
Dr. Lee is a phenomenal doctor and my wife and I like and respect her credentials. She is everything Dr. Soose explained that she was and my expectations were exceeded. I am very comfortable and pleased Dr. Lee will be performing my upcoming surgery.
Dr. Stella Lee has been one of the best doctors I have ever seen. She truly cares about me and my situation. She makes me feel very comfortable when I have to see her.
Dr. Stella Lee has a wonderful and caring staff, they have always been helpful and very caring...Keep them happy! Day off with pay... Free coffee/tea coupon but let them know that they are truly appreciated. Thank You!
Dr. Lee listens to your concerns.
Dr. Lee was great, explained everything she was doing and what she saw while she was doing it. Provided medical information to me on an appropriate level. Looking forward to seeing her in the future.
always get me in and out fast. very nice and helpful
Dr. Lee is the best ENT doctor I've ever been to. She goes above and beyond to ensure I become educated on my condition and creates a clear treatment plan with measurable goals. I especially appreciate her skill with the micro debrider tool and they time she takes for clear my nasal passages to decrease infection and polyp growth.
Dr. Stella Lee and her team provided excellent care. They all took the time to listen to my issues and knew exactly how to treat me. A very good experience, I already feel better.
Dr Lee is an outstanding provider. She went beyond just treating my symptoms and did additional testing to discover the root cause of my medical condition. I had seen 4 other providers who only treated my symptoms. I am so glad that I was referred to her.
Dr Lee is highly skilled and personable. communicates very well.
Very professional, knowledgeable, kind, helpful.
Dr. Lee is an excellent and caring doctor. That's why I took the time to fill out the survey.
all positive
Dr. Lee was very attentive and knowledgeable about my problem. She called me when I wasn't feeling well. I am a new patient and this was something I appreciated.
She is an excellent Dr. Would recommend her to anyone.
She was an excellent Doctor. She used her instruments to look in my sinus and down my throat and saw a lot of scar tissue caused by years of sinus problems.
Dr Lee listened to my concerns and preferences for treatment and offered mulitiple ways to approach my problem!
she didn't seem to care what my opinion was or what I was concerned about she said what she wanted and could have cared less concerning my opinion or anything else
this doctor is great, but entirely too busy to get appointments with or to respond to question via my UPMCit took 10 months to get surgery scheduled when I had a very serious sinus problem, three weeks to get a follow up visit after surgery and never ever does she respond to emailed questions
Very Professional and knowledgeable also if she could not help me; Dr. Lee has referred to a Doctor that could.
Dr. Stella Lee was exceptional. Very professional, caring, provided information in an understandable way, patient
I believe Stella Lee is brilliant. She is the ONLY doctor I look forward to too address my issues - I actually was enthusiastic, looking forward to extensive nasal polyp surgery! And I generally avoid doctors and do not subscribe to the direction medicine is heading - things like over 30 prescription drugs for a patient.
Dr. Lee is excellent. Always knows my medical history and works to resolve my medical issues. I would not want to see any other ENT.
Since surgery in August the same problems have persisted. The same treatment and instructions have been given at each follow up appointment. This is not addressing the root of the problems. It seems that continuing to do the same things for more than 4 months isn't going to yield any different results than we have already seen.
Dr. Stella Lee and her staff are excellent. Everyone is helpful in answering any questions and at the end of each visit, a set of detailed instructions are provided for me to follow until my next check-up.
All staff very friendly and helpful. Dr. Lee's care is exceptional.
I have a primary care doctor, a heart doctor, a foot doctor, a dermatologist and my ENT doctor Dr. Lee. Dr Lee is not only my favorite but takes the best care of me. She is always willing to answers questions, never makes me fill like she needs to get to the next patient and always has my best interest in mind. I have recommended her to several of my friends. She continues to go above and beyond to keep my sinuses in good working order.
I really like Dr. Lee. She's kind, compassionate and listens to my concerns.
love Dr Lee. she just seemed a bit rushed this visit.
i went to stella lee because she is a specialist for nose throat- one of the best doctor visits i ever had. Fast, effecient, informative, pleasent, friendly, and 100% professional
Dr Lee is a superb physician. She has been the first provider to fully investigate the reasons for my continued problem. I am no on the road to treatment and better health. I am very thankful for her expertise.
very very happy with everything
Very well run office, very nice staff, very professional.
Dr. Lee is the best. I recommend her to my friends all the time. She is the most caring doctor I have met. I live several hours away and most of my doctors are in Morgantown, WV but I refuse to change my ENT doctor. I only hope as good as she is you are able to keep her at your hospital. If not I will follow her wherever she goes.
It's always a pleasure visiting Dr. Lee for an appointment. She is attentive and always explains medical options. I would highly recommend her to friends or family.
Dr. Stella Lee, her staff and front desk personnel are diamonds in the rough. The office is very professional.
Very positive visit!
Dr. Stella Lee has consistently, since I met her in March, tried every way she could to fix my health problems. She has worked with Dr. Petrov at Falk Clinic to try to bring my condition under control. I have the highest respect for her.
very good experience
That was my 1st visit with Dr. Stella Lee and she definitely put me at ease. I trust she can help me.
Absolutely fantastic provider and staff. They are now my benchmark for excellence.
Doctor and staff were all very professional, kind and caring.
Dr Stella Lee is an excellent physician with great attention to detail as well as also very caring and thoughtful. She is also very good at interacting with other physicians and their expertise with regard to the care and needs of her patient. She is outstanding! I am very grateful for her care.
I am very fortunate to be cared for by Dr Stella Lee. She is the best one could hope for in her area of expertise.
Dr. Lee is very special. I have total confidence in her decisions for my health care.
Dr. Lee always projects a caring attitude. She shows respect for the patient, explains the issues very clearly, and presents options. I feel very fortunate to have been referred to her.
Never have had to wait more than a couple of minutes in the waiting room before someone takes me back to an exam room. Dr. Lee has been very through with me. Examines my nose with a scope and if see something she takes a culture and follows-up with a prescription called in to my pharmacy. Didn't need any cultures taken this last visit.
Each visit to the doctor has been excellent.
you people need the listen to a 64 year old man who has been in many hospitals, seen many doctors and have walked through many issues. I remember all. my comment is DR LEE SHOULD BE PUT ON A PEDISTAL. She is sooo incredible. Why? she has a heart.. she listens to me implicitly. She cares with her heart. I feel her heartfelt care from for my being. She is not in any way the norm. She is off the scale incredible. The hospital has an incredible asset in DR LEE. I feel she nomatter what income she makes is underpaid. My deep wish is this woman be accredited with some kind of inner corporate award for her excellence in medicine from A to Z. She vastly exhibits volumes more than any Doctor should have to do with any patient. From her incredible intellect to her heartfelt care she is NUMBER 1 IN THE CITY. Give her all the credit that can be given. Please. Do it.
Dr. Lee was quite thorough and showed concern for my condition. Was very careful in explaining my condition, the treatment she was providing and why she was providing it. Made certain that all my questions were answered and explained thoroughly how I should proceed.
would have liked a more thorough explanation of the treatment plan if current regimen isn't successful in controlling my symptoms.
Excellent staff, very friendly and caring.
EXCELLENT
very responsive
No one i would trust nor respect more than Dr. Lee, definite asset to your healthcare team
Dr. Stella Lee is a true professional. She was a tremendous help in treating me for Nasal Polyps and follow up.
Dr Lee and her entire office staff was incredible! They were courteous and caring and took their time! I'd recommend this office in a heartbeat!
Dr. Lee is a very good and caring doctor. She always listens and gives me direction with my problems.
Very good care ! This office is the best.
She inspires confidence in her abilities which is comforting.
Dr Lee and her resident were excellent in their patient care. A pleasure to be treated by them.
Very pleased with the care provided by Dr Lee. She was very attentive to my problem, seemed quite knowledgeable about my problem, spent plenty of time addressing my issues. She seemed genuinely interested in trying to answer the questions as to what my problem is and committed to do whatever she could to solve it... or get me to someone who could figure out what is going on with me. I would definitely recommend her to others who need ENT care.
very good with communication
she was very nice and easy to understand what she was talking about.
I feel extremely fortunate to have Dr. Stella Lee managing my chronic sinus condition. I saw providers for years for this condition with very little improvement. Dr. Lee takes a proactive approach to treating my sinus disease; limiting flare ups and treating infections with the specific medications need to end the infection. As a patient with a chronic condition, its so nice to have a doctor who listens to my feedback and truly cares. Lastly, Dr. Lee stays abreast of the latest research and integrates this into her practice.
The whole staff was great can't say anything bad love them
I am impressed that my doctor took the time to consult with my primary care doctor. That was much appreciated
Dr. Lee and her staff were superb.
Dr. Lee is the best doctor I have. She always responds quickly and always goes above and beyond to help me. I recommend her to all my friends all the time.
Excellent provider!
Dr. Lee was very kind and made this visit a positive experience.
Dr Lee is a wonderful caring, intelligent Lady with supreme ability. A blessing I found her.
Dr. Stella Lee was phenomenal. She truly cared about me as a patient and tended to my questions and concerns.
always treated very good
Dr. Lee is a very supportive and caring medical professional.
Very caring and understanding staff-extremely helpful ....Thanks!
I have been seeing Dr. Lee for my allergies. She is very knowledgeable and kind and has been helpful.
Dr. Lee is an excellent doctor. Excellent. She just needs to slow down a little bit. Sometimes I feel rushed as a patient.
Dr. Stella Lee and her staff were and are always kind and considerate, very careful not to hurt my feelings, and make sure that I understand all that is going on. They listen, really listen and that is important in today's fast world. Thanks for having caring people.....
Dr. Stella Lee and her staff are very professional, skillful, & caring in their approach to patient care.
exelant Doctor and staff I have recommended her to friends and family
she is the best in her specialty
The doctor mentioned a diagnosis which I don't have. I reminded her of my actual diagnosis but she didn't seem to pay attention to that. In the end it didn't matter but I wish she had known my history.
alwys excellent
Dr. Lee is amazing. I wish every doctor was like her!
Dr Stella Lee is a wonderful doctor. She really listens to me when I tell her about my problems. She never rushes me and explains things to me in detail.
Dr. Stella Lee, and her staff, are always great. They're kind, friendly, and professional.
Dr. Lee was very thorough and professional.
Dr. Lee and her PA, Amber were both fantastic. They were both very knowledgeable and also very personable.
Stella did a kick butt job. Very happy with her care. If only UPMC and Highmark could act as professionally - then all would be good...
Dr. Lee is an excellent physician. I have recommended her and will continue to do so.
This was a great experience. While in the office, the doctor wanted to schedule a CT Scan, and the staff took care of getting pre-approval from my insurance so I could have the scan done the same day.
Everyone I encountered at the office was exceptionally friendly, courteous, and professional (receptionist, nurse, and doctor). I would highly recommend anyone with issues relating to ENT to consider UPMC Mercy ENT/Allergy clinic as the premiere option.
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