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Pediatric Orthopaedic Surgery
MD, University of Chicago, Pritzker School of Medicine Chicago, IL
Rush Presbyterian St Luke's Medical Center Chicago, IL
Children's Hospital and Medical Center Seattle, WA
UPMC Children's Hospital of Pittsburgh
View Dr. Mendelson's full list of publications from PubMed.
Dr. Mendelson was raised in upstate New York. He first came to Pittsburgh in 1981 as an undergraduate student at the University of Pittsburgh. Dr. Mendelson was both a University Scholar and a Provost’s scholar. It was at the university where he met his wife Jill.
Dr. Mendelson completed his medical training and residency in Chicago. He then moved to Seattle for fellowship training in pediatric orthopaedic surgery.
After completing his education he became the first pediatric orthopaedic surgeon in Youngstown, Ohio. As the Director of Pediatric Orthopaedics at Tod Children’s Hospital he developed a busy clinical practice.
In 1997, an opportunity to return to the University of Pittsburgh became available and Dr. Mendelson joined the staff at Children’s Hospital in August of that year.
Dr. Mendelson, his wife and their two children live in O’Hara Township. When not at work, Dr. Mendelson enjoys spending time with his children, as well as exercising and boating.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 206
Dr. Medelson is great. We would recommend him to anyone that needs an orthopedic dr.
My daughter had back surgery for Scoliosis and has recovered without any issues.
We love Dr. Mendelson. He has been following me since I was a baby and he's been wonderful to me and my family throughout all these years.
Dr. Mendelsohn was very efficient, but I think he could have taken more time to explain what he was about to do, how he would remove the pins from my son's arm and why there was no additional pain management. My son was very scared and in quite a bit of pain, and I think more could have been done to reassure him, and myself.
The Doctor was quick however efficient.
I love Dr Mendelson. All my kids with issues have seen Dr Mendelson. He is my favorite ....would not go anywhere else!
I felt that the doctor was talking down to me and I was wasting his time. told me it was not necessary for me to have come in but I only came in as I was told by my primary.
Dr. Mendelson, did a great job with my sons club feet. Very thankful for him and what he has done for my son. His Staff is extremely nice. I would definitely recommend him and his staff to friends and family.
The provider treats my daughter & I with the utmost respect. That is very much appreciated.
The provider did not explain any alterative methods for treatment of the extra bone in my feet except for surgery to remove the bones. I had to explore different care like physical therapy who specializes in treating dancers.
Very personable and easy to understand.
Doctor and Staff are excellent
He did his job well.
Dr Mendelson is a good specialist, though I would appreciate more specific info on how to help my child with her feet issues. He didnt have any therapy suggestions, just surgery if needed in the future.
i can't complement Dr. Mendelson enough. He is fantastic
He explained everything very clearly and was very nice to me and my son.
At every appointment we have had a wonderful experience with Dr. Mendelson. He has answered all of our questions thoroughly and is great with our son. I would recommend Dr. Mendelson to anyone and everyone! We are very pleased with his services!
I would not recommend this doctor to anyone. my son was sent to him by our doctor due to the complications of the fracture and he had no clue why we were there. "why are you here" his words. never again for this doctor after traveling 2.5 hrs for 10 min recieved zero information.
We have had positive experiences each time we have visited Dr. Mendelson.
I love Dr.Mendelson... i reccomend him to everyone i see even on our scoliosis page
We have been seeing Dr Mendelson for the past 13 years for treatment of our daughters Scoliosis. He has always been very personable and respectful to us. our daughter needed spinal surgery and Dr Mendelson explained in great detail about the surgery. he is a great doctor and I would HIGHLY recommend him!!
We love Dr Mendelson and he has provided the best care to our child. Would not take her to anyone but him!
I found Dr Mendelson to be fantastic. he was very genuine and explained everything pre and post surgery for my daughters triplane fracture. at the post op visit everyone was very nice from appointment schedule to appointment day. Dr again was very cordial and talked to my daughter and me and answered all of our questions. he even joked around with her to make her at ease.
Staff and provider are very kind and professional, but wait times are too long.
i love dr mendelson he is one of the greatest orthopedic surgeons and doctors i know
Dr. Mendelson and his staff has always been very professional and helpful
very good experience
Dr. Mendelson is a fantastic doctor! He is incredibly knowledgeable, professional and kind.
Information given was clear and I could understand what he was saying about my procedure.
We love Dr. Mendelson! He has a great personality, he jokes around with our son and talks to him about what's going on in his life.
we had to wait over an hour and a half to see we had to wait over 1.5 hours to see the doctor. when the doctor finally came he did not know anything about our sons medical history and had clearly not looked at his chart. I had to remind the doctor of key facts about his medical history even though this is the same doctor we have seen since my sons birth for this medical problem. the doctor spent very little time with us and did not thoroughly answer our questions. we have seen this doctor several times times in the past and initially had better experiences but this time and last time (about 6 months ago) we had poor experiences.
extremely long wait. it was almost an hour wait in total before I saw the doc.
excellent care was provided to my child
My experience at Children's is always pleasant.
great experience! well mannered and kind hearted
Dr. Mendelson and Laura nurse were very caring and explained things clearly. They make a great team!
Dr. Mendelson always shows genuine concern for my child. He takes his time during our visits to listen to and answer questions.
wait time was over one hour
Dr. Mandelson was awesome! I would definitely recommend him to anyone that needed to take their child to an orthopedic. He answered questions that I had and asked my child if he had any questions also.
It was utterly awful. When we arrived ten minutes early for the appointment, I specifically asked if the doctor was running relatively close to schedule. I was assured that he was. Notwithstanding that assurance, and I was standing me informing the staff that I also have my daughter waiting in the car, it was a full 50 minutes later before my son was called. By then, I had to run out and take my daughter home, and the office would not see my son without me (although they have before). The Office insisted that they tried to call me several times, but that is simply not factual. I was able to show my phone with zero missed calls, they were not able to provide any evidence that even tried to call.
Dr Mendelson is a very caring physician and he always answers any questions that we have
We fee so lucky to be in the best hnfs with Dr. Mendelson. He is so professional and cares for our daughter's health. He answered all of our questions. He is the expert and we trust him.
we did not get any understanding of why my child had pain in her foot from running- or why the top of her foot seems to pop out of place when running- and even sometimes when she walks. I had another child who has Seevers Disease, and we were told by Dr Mendelssohn it wasn't that but he didn't k is what it was. Very unhelpful- esp his comment that "If it were my kid I'd tell them to suck it up".
Wonderful provider and caring staff but the office does seem a bit disorganized. We've sometimes waited unusually long - they didn't seem to know we were there.
dr mendleson was the most judgemental doctor we have seen in the children's network. he put my so into a category and we felt he didn't hear a word we had to say. will not be returning to him for anymore appointments
He was great!
dr. memdelson was wonderful. he was very polite and kind to my daughter. he spoke to her in words she could understand! awesome doctor!
Great guy! Always takes the time with our child. Always makes our family feel like he cares, makes sure that we are informed, and ensures our comfort level with the plan.
I appreciate his thoroughness and willingness to explain things to us.
we always enjoy our Dr. Mendelson visits.
The doctor took the time to answer all of our questions. Everyone in the hospital was polite and courteous.
Dr. Mendelson was personable, thorough and made my daughter feel comfortable and less anxious about her injury.
Overall excellent experience and very pleased with the staff.
nice bedside manner, personable, and reassuring
Very thing was nice
this was our first visit with Dr. Mendelson and he was great to our son and us. He answered our questions to his best ability and we will continue seeing him for our follow ups that are needed. We believe he is putting us on the right path to help our son the best we can.
He blew off my daughter stating she currently having pain in her arm. Said the diagnosis does not cause pain
We saw Dr. Mendelson in the fall and then again in January, he was not clear in his recommendations and did not give us the full information in the fall that he then gave us in January. In fact when we came for our follow up he was very demeaning to us that we were back as if we did not listen to his recommendations the first time. But the information he gave us the second visit he did not share with us at our first appointment, if we had known we would not have made the second appointment.
Love Dr. Mendelson
Amazing bedside manner. Very thorough in both his examination and explanation.
We are blessed to have Dr Mendelson as our daughter's doctor. He has been awesome.
The provider said I saw 3 kids today with nothing wrong with them, no explanation for pain for my daughter.
Great office, great nurses, great doctor. I am completely confident in the care we receive from Dr. M, his excellent nurses and staff.
The doctor was clearly knowledgeable and very thorough in explaining the details of the injury and recovery process. He was very kind and personable to me and my son. We are very blessed and thankful for the outstanding medical care and expertise.
Dr. Mendelson was wonderful. Great manner with my daughter. I was very happy with the appt. Thank you!
The Dr. was excellent.
He is very friendly, patient and informative. He always takes his time and answers any questions we have. He is competent and skilled.
Everyone there was so nice and polite
very professional and family friendly
I appreciate the quality of care my daughter is given here..it means a lot to us
Dr. Mendelson is such a wonderful health care provider and his nurse JoAnn is just as caring! They get down to business when it comes to my daughter's health care but they also have a personal touch asking about her as a young lady and have conversations about her life in general which makes her feel more at ease.
Dr. Mendolson is very good with my son.
Dr. Mendelson has seen my child since he was 12 months old, and he's now 13 years. Over this time, Dr. Mendelson has consistently built a positive, supportive relationship in working with my child. His level of expertise and quality of care are beyond question. We feel very thankful for Dr. Mendelson's continued care. This office visit was a good example: he ordered the needed x-rays, he communicated the findings personally and clearly to us, he interacted patiently and professionally, but with warmth with both my son and me, and he provided insightful guidance for further treatment.
I really appreciated being able to schedule a same day appointment. She had been given a clunky splint and crutches at the Urgi Care and told to get an appointment the next day. That was on Thursday. Other places had me wait for an appointment until the next week. Dr. Mendelson fitted her with a boot. She was able to walk out of the appointment without crutches. I appreciated Dr. Mendelson bedside manner. He listened to me and was respectful. He also clearly explained her follow up and what to look for. I would definitely recommend him to others and would request his services again if we need an orthopedic doctor again.
We always have excellent care from Dr. Mandelson and Children's Hospital
We had a great experience with the care from my child's provider! He was Great!
we are extremely happy with Dr. Mendelson and his staff. We are amazed at our son's recovery.
Dr Mendelson is an outstanding Dr very kind understanding explains what's going on so I can understand completely
Dr. Mendelson is great with my kids - they look forward to going to see him for their appointments.
Dr. Mendelson is an excellent doctor! He is very knowledgeable and a very skilled surgeon. He really takes the time to answer all my questions and concerns. He is great with the kids, explains everything to them and has a great sense of humor. Awesome doctor!
APT WAS 10:30 WAS TOLD TO BE THERE AT 10:15 WAS NOT SEEN BY A DOCTOR UNTIL 12:15
The physician was very easy to talk to and explained everything very well. I would absolutely recommend him in the future.
Dr. Mendelson is one of our favorite doctors at Children's Hospital! He is so knowledgeable about everything and is a very skilled surgeon. He really takes the time to listen to my concern and answer my questions. He has done surgeries for two of my children and I was happy with the whole process from the pre surgery appointment thru post op care. My favorite thing about Dr. Mendelson is how awesome he is with the kids, they just love him.
Dr. Mendelson & his nurse were wonderful.
So efficient. Everyone was so friendly and helpful. Joanne took extra time after the appt to answer more questions.
Dr M has been awesome
I love that Dr.Mendelson. He is a great Doctor. Gave us feeD back from the MRI results, wants to see her in 6 months.
I've already spoken to the Drs' secretary about this situation. The rudest doctor we've ever used.
I feel like I never get real u understanding of what is going on I get the same answer every time I go there his provider before this was great but transferred to another hospital. i sure so miss him.
Dr Mendelson is great!
The XRay tech was so very nice and caring. He treated mydaughter great. the MAs were just as nice. Very caring when we were leaving. Dr.Mendelson was very informative and helpful. We will have a follow up with him.
Dr. was clear and spent the appropriate amount of time with us
Dr Mendelsen is very thorough with a sense of humor.
our last two appointments had extreme wait times, 1 1/2 hours, and almost 2 hours!!!
He is an awesome doctor!
Dr. Mendelson was friendly and I appreciated that he spoke to my 11-year old son and not just me.
Dr Mendleson was very helpful, knowledgeable and respectful.
Dr. Mendelson was thoughtful, thorough and professional. He took his time and made my daughter feel at ease.
We travel 3 hours each way to this facility. We have always been treated with respect, Dr. Mendleson and his staff are great. We appreciate the care and your facility. Thanks for everything!
Dr. Mendelson answered all of our questions
Always a great experience. Dr Mendleson is very nice, easy to understand, and thorough. The nurses, clerks and staff are friendly and caring.
Dr. Mendelson is an excellent orthopedic doctor.
Dr. Mendelson is outstanding
we were very pleased with the provider we seen for my child. it was our first time at the orthopedic practice and seeing the doctor
Dr. Mendelson's care was acceptable given my state of mind and focus were on my daughter. I said somewhat because he gave clear instruction but didn't do anything "exceptional". For a Friday afternoon, he was more than suitable. His nurse SHARON was the most amazing part of the visit. She alone is worth revisiting this office. He and Sharon together gave me sufficient belief my daughter's diagnosis and cast were administered with care and a desire for her to heal properly.
The doctor didn't seem to much care about us, when we called for the appointment we didn't care who we saw since we didn't have a preference, but he wasn't all that great.
the dr is very funny and makes the kids laugh
I loved the care my daughter received thank you Dr mendalson.
We thought he was very informative, friendly and kind.
Dr Mendleson is a wonderful DR I love him and i recommend him to any and everyone. He really helped my daughters back so thank you dr
listened to my concerns. did not wash hands before touching my child.
Dr. Mendelson was great in explaining the procedure to be used in setting my daughter's fracture. He helped put us at ease, and graciously answered all of our questions.
The care provider did a good job with my daughter's surgery.
The doctor was very nice and knowledgeable.
Dr is always helpful with recommendations and always answered questions q
The visit was very efficient, thorough, and helpful. Everyone from receptionist to nurse to doctor were very helpful.
was overall ok
staff and doctor great
Loved the Doctor! He was great! Spoke so we could understand!
It went well.
the other dr. at Childrens have all looked into our records but this Dr was more upset that the extant machine broke down and he was there past his time. He gave us no information and he had no idea what to do about our sons condition. Dr was rude and demeaning . I would never recommend this Dr to anyone.
this was our first visit to see Dr. mendelson and he was very compassionate and helpful.
Overall good experience. He addressed all our questions with explanation which eased off some worries related to my kid. I'm happy with the way he attended us. I would highly recommend him to anyone.
he was super nice
Best orthopedic doctor, wait time gets hectic because it's at a children's hospital, you never know what you are going to walk into. wait times vary and we know this.
We always enjoy visits with Dr. Mendelson. He is very friendly, with a great bedside manner, and he takes care to preserve my daughters' modesty while checking their scoliosis curves. He is willing to answer any questions or concerns I raise without talking down to me.
I feel my daughter is in excellent care with Dr Mendelian he is well known for his expertise in his field
had to wait over 1 hour and 15 m8nutes to be seen.
it was a very nice visit,
Dr. Mendelson spent time talking with us, he was very kid friendly and answered my questions. I would definitely recommend him to others!
wonderful doctor. caring, compassionate. relayed all necessary information effectively regarding my daughter's condition.
excellent. He answered our questions.
Dr Mendelson has cared for our daughter for 4 years. He provided surgery 3 times. We are grateful for his knowledge and skill of treating her tarsal coalition. We would definitely recommend him and Children's Hospital of Pittsburgh for excellent care.
Everything went well and provider was caring and knowledgeable
We have not been in and out of an appointment so fast. Staff was extremely helpful, nice and it was greatly appreciated.
Dr. Mendelson has done a wonderful job with all three of our children. Our oldest son had hip dysplasia and was in a brace as of 6 days old. Our daughter had a very mild case and was monitored. Our newest addition our pediatrician heard a hip click and due to family history as well recommended we get his hips checked. We have worked with Dr. Mendelson throughout all of these. My husband and I think very highly of him and would recommend him to other families in need of orthopedic care for their children.
Dr. Mendelson is an excellent doctor. I would highly recommend him to others. Not only is he excellent in his medical knowlege and skill, but he has been very kind and personable to both our daughter and my husband and me as well. I highly recommend him!
Dr. Mendelson is a great Dr. and a wonderful, very skilled surgeon.
I don't feel like the doctor interacted well; if at all with my son. the doctor spent a total of 5 minutes with us and although he answered our questions satisfactorily, I just felt it would have been nicer if he had elaborated more.
Dr Mendelson was very attentive to the concerns I had for my daughter after her surgery.
we arrived 20 min early for the appointment but still waited more than a hr to be seen by Dr then spent not even 6 minutes with Dr
didn't listen or care to know anything that has been going on with her. did not make eye contact while talking. did not provide any advice for helping her. He was in and out in 5 minutes. He came off as very arrogant.
It took 10 days to get the appt. The dr arrived at the appt 40 minutes late. The dr took less than 5 minutes with us and was very disinterested about the injury and treatment and even laughed that we brought him in. He never even looked at our x-rays or ordered new ones. We left with more questions that were not answered. A week later and we will need to follow up with a different dr as nothing has improved. I would never follow-up with this dr again.
Very good experience and everyone including doctor was patient in listening to our queries.
Will recommend Dr. Mendelson and the practice to anyone seeking pediatric ortho. He was attentive, friendly, energetic, and was very sweet with my baby. Addressed all my questions/concerns. Even pulled up US results and explained the image. He was great.
the doctor was arrogant and completely unprofessional. He did not listen to me or take me seriously to the point I was in tears. He talked over me and told me my child should just deal with her pain and chronic back pain is normal in children. IT IS NOT NORMAL NOR WILL I HAVE MY CHILD JUST DEAL WITH IT! I will NEVER recommend him to anyone. He said I was unorganized and even questioned if my child has had the previous testing that I told him of and continued to start sentences with "if your daughter actually had.." He also told me that there is no reason that my child's teacher and other school staff should be calling me to send my daughter home. so all within the 10 minutes he saw my child he believed he knew everything and everyone else was wrong and never once did he even speak to my daughter and try to understand her pain in her own words.
I'm highly satisfy with our doctor. Appointments take awhile to be scheduled but other than that I love children's hospital
Doctor and staff provided exceptional service. Thank you.
Excellent experience overall!
Dr Mandelson was very knowledgeable about my daughter's condition. He was able to explain to my husband and myself the care she needed for the future of her health. Told us the best way to go forward with her care.
I can't say enough good things about Children's. They are the most efficient with appointments that I've ever had. We never have to wait, they always take us in early if we get there early. At this last appointment we were out of there not even 10 minutes after the scheduled appoint.
We had a great experience! We saw the Dr. very quickly, and he, and all of the staff, were very kind and helpful.
Dr was great.
Dr. Mendelson is an amazing Doctor! He has went above and beyond for Our daughter and explains everything to where we can understand. We have had some bumps along the way but Dr. Mandelson has always been very understanding and did what he could to help resolve the situation!
He was very friendly. He was able to ease my daughter's anxiety with his jokes.
we were referred to him for orthopedic concerns and X-rays. he was through and informative. this is not a Dr we see on a regular basis unless there is a concern within his specialty. we have seen him in past years and are happy with his care and explanations.
Dr Mendelson is a very compassionate doctor. Highly recommended!!!
taking my daughter to children's hospital was a wonderful experience. everyone there was so helpful and kind. Dr. Mendelson was extremely respectful discussing all our questions and concerns. wonderful beside manor. my husband and I felt relieved after having him explain our daughter results. Gina, a registered nurse in the orthopedic department was the most lovely nurse. Gina really made my daughter feel safe and comfortable. My husband and myself would highly recommend Dr. Mendelson and his amazing staff.
I was not told that the prescription given to my child would only ensure that it wouldn't get worse and that it would not improve her condition.
we needed a visit for a specialist for our daughter and we called the children's doctor referral line and they got us a same day appointment. this was fantastic. the person not only found us a physician we needed but provided us with a great doctor, but also with great friendly helpful service. Cudos to the scheduler as well.
Dr. Mendelson is great! He's very knowledgeable and patient and answers all questions. Very kind to my son and I. My child sees many specialists at the hospital and Dr. Mendelson is one of the best!
We waited over an hour to be seen. Dr. Mandelson. Once we saw him he was condescending and really provided no assistance other than to tell my daughter to ignore the cyst and pretend it isn't their. When we mentioned that it caused pain he stated she would have to have it for a year before removing it. When asked if wrapping it would help with the pain he said "if it would make you feel better". I feel he did not take us seriously and brushed us off.
waited too long after Xray before seeing physician
I highly recommend Dr. Mendelson! excellent surgeon, with an amazing staff especially JoAnne Londino!
waited after X-ray to get an exam room, then waited 20 min more for dr to arrive.
Terrible wait time at the office. Did not see provider until an hour after scheduled time. also poor follow up from the awesome office staff. was told I would see the doctor within two weeks for a follow up but they could not find a time this year to fit me in with provider.
Excellent service. Confidence in medical team.
Dr. Mendelson is excellent..very kind and respectful to us. I will be sad not to see him after he's healed.
We are very pleased with Dr. Mendleson. He has known our family for approximately eight years, caring for all three of my children with scoliosis. He has always taken his time with all of our questions and concerns, and he has given us realistic and truthful information regarding their condition, bracing, surgery and healing.He did a wonderful job on my daughter's spine surgery and will be performing another surgery on my other daughter. Although we obviously would rather not have scoliosis, having a knowledgeable and caring doctor during this time makes this experience much easier, and as pleasant as possible.
Dr. was great. however, waiting for over a HOUR for a 5 minute doctor visit is ABSURD. I understand waiting but AN HOUR? Do better.
The one concern I stil had was that Dr Mendelson said "in my opinion" my daughter has a stress fracture. If the xray was not clear enough to know for certain shouldn't a test be administered that does make the diagnosis absolutely certain? In fairness I did not ask this question at the appointment.
everything went great with our appointment.
This was a follow up appointment, I was very pleased the doctor cleared some things up for my son.
My son's right ankle has been hurting for at least 5 years now. The xrays show nothing broken so I thought this visit would look at the muscles and tendons around the ankle. All the doc kept saying was kids have pain as they grow. When I said the pediatrician said growing pains are usually in both legs and mostly on the shins. He agreed but when I said again this is his right ankle only, he said he didn't say it was growing pains, he said kids have pains while growing. I took a day off work, got him out of school for A WASTE OF MY TIME AND MONEY. I AM NOT HAPPY
He was unclear in diagnosing her injury after viewing her x-ray. Our pediatrician suspected that she broke her fibula and he only stated that he agreed with the pediatrician. He was very nonchalant.
Unfortunately, the visit was complicated by mom's agenda, which she pushed from the start since she wants to pretend the pain is non-existent, citing the fact that he participates in activities as evidence, which of course is only confirming her bias. In all fairness, the doc didn't get to really get to hear my purpose for the visit due to the bizarre nature of it, including mom's claiming that I would take her to court over PT. I asked the doc to write a referral for PT, and he chose to reassure her that it wasn't an order and was optional. Not in the best interest of the patient in my opinion. I am sure the doc was unprepared for the onslaught that occurred, so I totally understand his reactions.
everyone was friendly and quick. we were in and out! even with an xray. love this hospital.
awesome doctor! very friendly. only bad is 3:05 appt. wasnt seen till 430 or so. long wait very backed up. But understand this happens. overall I am very please. thank you!!
The X-Ray staff were very caring and patient with our daughter. She was moving around a lot, but they were able to get a quality X-Ray. Dr. Mendelson answered all of our questions and took very good care of her our past 2 visits.
The doctor made his priorities known to my family. My son is 12 and plays soccer. He wanted to know if he would be able to play soon. The doctor was not concerned with him playing soccer. He was more concerned about how the bones heals, which is extremely important, but difficult for my son to hear, since soccer is extremely important to him and not being a orthopedic surgeon. I am hoping that he heals quickly.
They all did a great job!!
I just felt dismissed and that Dr. was insulted that we come see an orthopedic surgeon for nothing. I am relieved that everything is okay with my child but very disappointed in the 2 hour wait and attitude of the provider.
spoke in terms we could understand, spent time explaining things to my child, was very nice
Son expressed concern about cast discomfort and doctor seemed to shrug off fact that cast was very loose to the point entire arm can go in and touch injured knee. Joked about not having enough fiber glass to recast entire leg again. Claim the screws is what is holding it in place and not the cast, so if that is the case why put a cast all the way to his crotch?
Dr. M and staff were all very friendly, smart, and helpful. Dr. M answered my questions and was kind to my injured three year old.
He is an awesome doctor
I was very pleased with his appointment and care. We did wait an hour past his appointment time before being called back just for xrays however I understand it's a pediatric office and sometimes scheduling doesn't stay on tract and things happen.
wait time was horrendous
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