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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Pennsylvania State University College of Medicine Hershey, PA
Yale New Haven Hospital New Haven, CT
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 40
I appreciated that the nurse did a step test before seeing the doctor so that we could have the results when the doctor came to see my child.
Doctor provided excellent service
great visit. couldn't ask for better nursing staff. kind, patient and caring. my teens have anxiety about shots and Dr Lane and care team were awesome as usual
great visit. very accommodating to needs of child.
Always friendly and sweet to either one of my children. listens very carefully and we never wait very long to be seen
I am not a fan of Dr. Lane's. We had her for my daughter's well-check last month. Dr. Lane was having a lot of issues with the computer program, and could not seem to bring up the records of my child's vaccinations. Previous doctors at the practice had been able to access my child's records without any issues. Yesterday, Dr. L was still having a hard time navigating the computer program. Without a greeting, she came into the room and immediately went to the computer. She was visibly annoyed, about what I'm not sure. I found her to be quite terse and somewhat condescending. Other than yesterday, I have never had any issues with any of the providers at this practice. I will absolutely request to see any of the other providers, rather than deal with Dr. Lane. It has been 24 hours later, and I'm still waiting on the call she promised me.
Dr. Lane has been an excellent doctor both clinically and bedside manner-wise since my daughter was born.
Dr Lane is always very attentive and nice
so happy to be home and able to see the providers we know and trust
we absolutely love Dr.Lane. she shares a strong bond with us. remembers us like we're family. won't c any other doctor unless it's an emergency.
Dr. Lane has always given my boys the best care. I respect and trust her with the care of my boys.
we love Dr. Lane. Makes my teenage son feel comfortable taking to her.
Dr. Lane is ALWAYS very concerned and very thorough at our visits!!
We love Dr. Lane. She goes above and beyond!
I am always happy with Dr. Lane! When we get her for the walkin clinic the kids and I are very grateful as we feel taken good care of by her and with great sincerity:)
Love Mountain View Peds..especially Dr. Lane! She truly knows our children and always has the utmost concern and geniune care for them.
We love CCP Mountain View and Dr. Lane. We always receive the best care there.
Dr Lane always seems to remember my children from visit to visit. she always takes the time with us, I never feel rushed!
Dr. Lane is an excellent doctor! She is the best!
Dr. Lane is a fantastic physician. We will miss her, as my child is now 18. She was very caring, knowledgeable, and a great diagnostician.
Thanks for the wonderful visit.
Excellent care. Dr. Susan Lane is the best!
We are very happy at CCP Mt. View. They take good care of my son.
this was the first time we seen her and we loved her
this was the first time seeing this physician and we loved her
we love Dr. Lane. she is so caring and really takes her time listening to what you are saying.
Dr. Lombardozzi-Lane was very thorough, kind, and helpful. We appreciate the time she took to get to the bottom of the health issues. Thank you so much!!!
we have been seeing Dr Lane since my sons birth 17 years ago and just love her! she has always taken the time to talk with us over any concerns we may have had and would explain it in ways that made sense
Dr Lane is always extremely kind and thorough - I and my girls feel the most comfortable with her.
the doctor was running an hour behind schedule
I love this office and all of the staff there are wonderful!
I love Children's Community Pediatrics!
Child has been coming to this office since birth and we have never had a bad experience. We love Dr. Lane and enjoy her friendliness and willingness to spend the extra time with our child. It truly makes a great impact when the office staff is friendly and attentive to ur child's needs especially when your child is ill. Great office.
I love Dr. Susan Lane! Always feel known and comfortable with her and she has given me really good advice even over the phone if need be:)
This practice is great and everyone is very nice and knowledgeable. Dr. Lane is especially wonderful - she always takes time to talk to my daughter directly and listen to all of her concerns.
We love Dr. Lane--she is an excellent health care provider who cares for her patients and speaks to them on a level they can relate to. My 12 year old son appreciates her as much as my 10 year old daughter. She is wonderful.
All the doctors have been wonderful when dealing with me and my daughter.
I love this office and love dr lane. She is so thorough and courteous
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: