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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Pennsylvania State University College of Medicine Hershey, PA
Yale New Haven Hospital New Haven, CT
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 53
Love these Physicians! Dr. Lane is wonderful! I have recommended this practice to many!
the office and staff are wonderful, I called at 1430 for a possible ear infection and I was in and seeing a doctor at 1600. The computer were not working so there was little access to our previous medical history which is very little because my son is overall a healthy child. I have referred other friends and family to this office for care.
with a child with special needs I feel Dr. Lane is excellent with her. Dr. Lanes nurse/ Medical assistant Honey was absolutely wonder with my daughter went above to help me with my daughter durning her appointment . Dr. Lane and Honey also gave me info on programs that the office and other agencies offer.
she is thorough and very personable and professional!!
Very respectful, kind, and understanding
we love Dr Lane. she's always very positive, is great with Brooks, and provides excellent advice and tips on more than just his general health.
She was so great! helped us so much
we absolutely love Dr. Lane. The care she provides is wonderful. she is thorough and thoughtful and caring. She truly cares about my kids.
Dr. Lane is wonderful. She is down to earth and I feel like I'm having a conversation with her rather than receiving instructions. She encourages us to be active participants in our child's medical care. I feel that my child is in good hands with Dr. lane.
My daughter has seen Dr Lane since she was a newborn for a total of 14 years. I fully trust and love the care she gives to my daughter.
Dr Lane is the best!
We are pleased with Dr. Lane and the care provided by the staff.
Dr. Lane is an excellent pediatrician!
Dr. Lane is an exceptional physician. She is very professional and takes time with her patients. I would highly recommend her to anyone .
The provider was good with my child
Dr Lane is fabulous
Thank you to Dr. Lane for spending time to help and listen to my son and I. Dr. Lane was very patient removing a thorn from my child. she was very nice to my son and he said how much he really likes her. Thank you Dr. Lane!
I HAVE NEVER HAD A BAD EXPERIENCE WITH THIS DOCTOR.
Love Dr Lane, always great with my children!
Dr. Lane is an excellent physician! She takes as much time as necessary with her patients. We are lucky to have her feedback and care for our children!! She is the most intelligent and intuitive doctor that we have ever met!
We love Dr. Lane. She is very good with our child.
First time visitor the Gbg CCP Office. Dr. Lane was lovely and very helpful during our Wellness Appt.
My children have been seeing Dr. Lane since birth and she has been an excellent physician for the 16 years we've known her!
very informative about nursing and techniques
I appreciated that the nurse did a step test before seeing the doctor so that we could have the results when the doctor came to see my child.
Doctor provided excellent service
great visit. very accommodating to needs of child.
great visit. couldn't ask for better nursing staff. kind, patient and caring. my teens have anxiety about shots and Dr Lane and care team were awesome as usual
Always friendly and sweet to either one of my children. listens very carefully and we never wait very long to be seen
I am not a fan of Dr. Lane's. We had her for my daughter's well-check last month. Dr. Lane was having a lot of issues with the computer program, and could not seem to bring up the records of my child's vaccinations. Previous doctors at the practice had been able to access my child's records without any issues. Yesterday, Dr. L was still having a hard time navigating the computer program. Without a greeting, she came into the room and immediately went to the computer. She was visibly annoyed, about what I'm not sure. I found her to be quite terse and somewhat condescending. Other than yesterday, I have never had any issues with any of the providers at this practice. I will absolutely request to see any of the other providers, rather than deal with Dr. Lane. It has been 24 hours later, and I'm still waiting on the call she promised me.
Dr. Lane has been an excellent doctor both clinically and bedside manner-wise since my daughter was born.
Dr Lane is always very attentive and nice
so happy to be home and able to see the providers we know and trust
we absolutely love Dr.Lane. she shares a strong bond with us. remembers us like we're family. won't c any other doctor unless it's an emergency.
Dr. Lane has always given my boys the best care. I respect and trust her with the care of my boys.
we love Dr. Lane. Makes my teenage son feel comfortable taking to her.
Dr. Lane is ALWAYS very concerned and very thorough at our visits!!
We love Dr. Lane. She goes above and beyond!
I am always happy with Dr. Lane! When we get her for the walkin clinic the kids and I are very grateful as we feel taken good care of by her and with great sincerity:)
Love Mountain View Peds..especially Dr. Lane! She truly knows our children and always has the utmost concern and geniune care for them.
We love CCP Mountain View and Dr. Lane. We always receive the best care there.
Dr Lane always seems to remember my children from visit to visit. she always takes the time with us, I never feel rushed!
Dr. Lane is an excellent doctor! She is the best!
Dr. Lane is a fantastic physician. We will miss her, as my child is now 18. She was very caring, knowledgeable, and a great diagnostician.
Thanks for the wonderful visit.
Excellent care. Dr. Susan Lane is the best!
We are very happy at CCP Mt. View. They take good care of my son.
this was the first time seeing this physician and we loved her
this was the first time we seen her and we loved her
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
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To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.