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MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Childrens Hospital of Pittsburgh Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 98
I have complete faith and trust for my child's health under the care of Dr. Reitz. She is a blessing to my family.
We had to wait 45 minutes after we got in the exam room for the doctor to come in. This was a little upsetting since my child was not feeling well.
Dr. ReitZ is a wonderful dr. She always takes time to listen and ask questions. always helpful. my daughter loves her.
Spent adequate time formulating diagnosis based on assessment questions. Friendly and thorough.
Excellent experience. great provider. very caring and compassionate. not rushed even though the office was incredibly busy. very attentive to my child's needs and made me feel very comfortable
Dr Reitz is a wonderful caring Dr, she goes above and beyond with her care
dr reitz has always been kind and Courteous. she did excellent. I have always felt comfortable discussing my concerns with her.
Love Dr Rietz! She is always compassionate with my child and very professional as well as thorough. Never disappointed with the level of care we receive from her.
Dr. Suzanne Reitz is the most caring, compassionate, and knowledgeable physician that my husband and I have ever meant. She really takes the time listen and is very open to any questions. She is never in a hurry and is just really amazing with our son!
I have only had positive experiences with the Sarver CCP location and Dr Reitz.
Dr Rietz went above & beyond what she needed to do. I had concerns about a condition that seems to be showing up in my husband's family and she went out of her way to research it & mail information to us on how it relates to our children. She was kind & is an incredible doctor.
Dr Reitz always provides excellent care for my children. I always appreciate the time she takes to to make sure all my questions are answered
Love Dr. Susanne Reitz. She listens well and is very easy to talk to. My daughter felt very comfortable with her.
dr reitz toon time with my daughter as my daughter gets very nervous so she let my daughter pick to do exam first to get it over fast. she is very caring .
the provider was rude and didn't listen to a word my husband had to say about our child's needs. anytime we schedule an appointment we will not use this provider
We love Dr. Reitz, she is always very kind and down to earth. She is always willing to explain anything you have questions on and we really enjoy having her as our physician.
Dr. Reitz always show enthusiasm and true concern for what my child and I are saying/asking. She spends time and really listens.
Dr. Reitz always shows enthusiasm and true concern regarding my child's care or when responding to questions we ask. She listens to what my child or I have to say. I have recommended her to several parents who were seeking a new ped for their children.
Love Dr. Rietz. She is always attentive and compassionate to parents & patients.
Dr.Reitz is a great doctor and she always answers all of my questions.
Always excellent care!
We just love Dr Reitz and so do our children.
Dr. Reitz spoke directly to my daughter, who is 13. She also confirmed information with me and directed questions to me when appropriate. Excellent care. Very appropriate for my daughter.
She's wonderful with my kids
Honestly couldn't be happier with all of our experiences there with staff and all the Dr's.Dr. Reitz is absolutely wonderful!!!!
excellent in all aspects.
CCP Sarver & Dr Reitz is always a great experience and they are always wonderful handling my nervous 3yr old.Dr Reitz is great at
We love Dr. Reitz! She is AWESOME!!!! And we love the Sarver CCP Office! The staff there are just wonderful and friendly and are always willing to go out of their way to help in any way that is needed or necessary to make their patients lives easier.
Dr. Reitz is an excellent, understanding doctor who takes plenty of time to understand your child and your child's best possible care needed. We are so thankful for Dr. Reitz!!
she is always helpful and caring I feel dr.reitz always has my kids best at heart we have always been able to count on her
Dr Reitz is very easy to discuss any issues with. She pays attention and is thoughtful in including my child in any decision making. I could not be more pleased with my choice in doctor
Our experience is always wonderful when seeing Dr.Reitz
They are always top notch and provide excellent care.
We love CCP. Keep up the great work!
Susan is a wonderful pediatrician. my child has never seen anyone else. She knows him just as well as I do which is comforting. I love the consistency.
Obviously, my child is first and foremost in my life. The doctors and staff at CCP have always treated myself with respect and concern for my 2 sons' well-being. They have also treated my sons with respect and care that makes me very comfortable with the care we receive.
very good experience
Dr Reitz is so dedicated , talented,and genuine. Her concern and follow up for my daughter has been above and beyond my expectations.
Our visit went as well as could be expected.
very satisfied with children's community pediatrics. the staff is excellent and Dr. Reitz is an amazing doctor who truly cares.
We love Dr. Reitz! We couldn't ask for anyone more wonderful and caring!
We have been going to CCP Sarver for over 10 years. We love all of the doctors and staff. We have always seen Dr. Keppel for our well visits, but I decided to switch my daughter to a female provider. Dr. Reitz was highly recommended, and my daughter liked her very much.
great medical experience
Dr Reitz was very helpful and concerned. She took the time to answer all my questions and offer advise to help ease my child's pain.
Dr. Reitz is our favorite doctor at CCP Armstrong. She is always so kind and takes her time explaining everything to us. She does very well with our children. She is an amazing doctor! My 1 year daughter was diagnosed with Pneumonia and Dr. Reitz explained in detail what was going on with my daughter and what I needed to do for her. She gave me her cell phone number as she was on call for that evening and told me to call her with any concerns I may have that night. She also had the nurse follow up with me the next day. She is very kind and genuine. We appreciate her so much!
Dr.Reitz ALWAYS makes my children feel special and like they are her only patients. She has a wonderful bedside manner and is very thorough.
I was surprised that when I called at 9:30 am that the only available "sick" visit for two offices was at 8 pm. I understand there are a lot of sick children this time of year, I would hope that this is not always the case at your offices.Dr. Reitz was however worth the wait and the drive. She was very thorough with my daughter and made my daughter feel comfortable.
Dr. Reitz is like family to us. My children just love her and I couldn't have chosen a better doctor for my kiddos (the loves of my life)! Because of her, we often times even look forward to their doctor visits! She is a very talented Doctor who clearly loves her job.
I can't ask for a better care provider for my child.
Dr. Reitz is always gentle and kind to our baby. She answers all of our questions and makes us feel like our questions are good/valid. We always leave the office feeling like she spent a nice long time with us.
We love Dr. Reitz!!
Love the staff and Dr. Reitz at the Sarver office location.
our doctor is excellent and would to see her everytimr.
Everyone that works in both the Kittatning and Sarver offices are warm, friendly and patient and I recommend CCP to everyone that I meet with children. While we normally schedule with Dr. Kepple, we were able to see Dr. Reitz during the walk in sick hours a Kittatning and she was wonderful! Thanks CCP.
We love Dr Reitz and all the staff at CCP Sarver and CCP Armstrong!
everyone was very polite and did a good job getting the information I needed.
Dr reitz is wonderful and interacts very well with children
the medical assistant we had at this visit was excellent. she treated my daughter like her own and made her feel very comfortable. I was worried because my daughter was scared but she made her very comfortable and made it a very good experience for my daughter. dr Reitz is great with my children even though we have to wait for her she is well worth it. takes time and doesn't rush us.
We love Dr. Reitz, she is always awesome. My daughter plays doctor and told her sister her name was Dr. Reitz. My 3 children love going to see her .
we are so happy with Dr Reitz! I will continue to recommend her to others!!
Dr Reitz always provides our family with exceptional care. She is very thoughtful and I believe she genuinely cares about us as people, not just as patients.
We've always liked coming to see Dr. Reitz! The kids know her on sight, as they do for most of the doctors in the practice. She even commented that now she's having to look up to kids she's seen since they were babies. I've been using CCP since my oldest was born, 27 years ago.
Dr. Reitz had very poor bed side manner when it came to answering questions and how she worded things. Her one question " if this has been going on for the past week and a half why did you think it was so important to come in now" in a very rude tone. She was very interruptive, and seemed to show no care for the concerns/ questions or remarks I had for my child.
We love Dr. Reitz! we really could ask for anyone better. The kids also really like her and respect her. We don't knew what we would do without her! We have recommended her to several friends abd family members.
We adore Dr Reitz!Her compassion goes above & beyond.
i always have a wonderful experience with the providers and staff at CCP sarver
We just love Susan!
she is always excellent
Always great and very compassionate about our daughters well being. Staff is amazing and easy to work with.
She is always amazing. We get the best care.
Dr. Reitz is the MOST respectful, kind, patient, and caring doctor that I've ever encountered. She treats every word I say like it's the most important piece of information she's ever heard. I left feeling like she genuinely loves and cares about my kids. She even put me at ease when my younger child (who had to come to big brother's appointment) was crying and interrupting our conversation. I thought it was amazing that she knew said younger child's name!! I just adore Dr. Reitz and I can't say enough wonderful things about her!!
Everything was good, my only complaint was that we had to wait awhile for the doctor to come in.
Extremely happy with Doctor. She is knowledgeable, kind and has makes my daughter feel comfortable.
Doctor is very thorough and knowledge. a pleasure to have taking care of my children.
I am extremely happy with the care my daughter receives and would recommend our Dr to everyone. We have been very fortunate that our daughter has not had any illnesses but I feel confident in the care she will receive if she ever does.
Excellent provider! I would definitely see this provider again. She explained everything in a clear way that my son could understand. Very thorough exam!
This care provider is excellent. We are so happy to have found her and are happy to drive past many other pediatrician offices to go see her for our care!
This was the first visit we've had with Dr. Reitz. She was extremely helpful in explaining what changes to look for. I also appreciated that she did not push any unnecessary meds and I felt she listened to me and took all the details I gave her into consideration. She was wonderful to work with.
Dr. Reitz has always provided excellent care in every area but one. Because she is so thorough and gives each patient and family all the time they want, she always runs late. I tend to schedule that in to the time I take for the appointment, so it's not typically a big deal, and we will certainly stay on with her. It really is a catch 22: every patient wants as much time as they feel they need, but most patients don't want to wait to be seen. So... because I appreciate her thoroughness and clinical skill, I tend to feel she should continue on as she is. Perhaps her staff could schedule appropriately, as they are aware she runs late. Make her blocks longer?
Dr. Reitz is always exceptional. She continues to provide thorough care for my children.
Dr. Reitz is always wonderful! She is so knowledgeable and kind. My kids absolutely love her and so do we!
My son was a preemie, so at times he needs more than average care. Dr Reitz is so thorough, helpful, and understanding. She never makes me feel like I should already know an answer to my question and listens carefully to what I'm asking to answer it as best as she can.
I ALWAYS feel like the doctor takes her time to get the entire story as to what is concerning us so she can adequately treat my son. She is always smiling and talks with us on a level that we understand. I've never been so comfortable with a doctor before and I'm glad it's my children's doctor.
Dr. Reitz always takes a lot of time with us, and works with me when I have concerns about various procedures, finding alternatives or compromises that I feel comfortable with while prioritizing my childrens' health. She not only knows and is familiar with the child she is seeing, following up on concerns from previous visits, but she remembers siblings as well. I have been very happy with her care and continue to make an effort to schedule my childrens' appointments with her.
dr reitz is an excellent Doctor and takes wonderful care of my kids.
had a very good experience and the doctors and nurses were excellent
I love Dr. Reitz, she always is prompt and explains to us. She is patient and kind with my child. The staff here is great as well. The nurses and receptionists are always friendly and helpful.
We absolutely love how much we are listened to regarding our son's health. Every need is always met.
Dr. Reitz is very thorough throughout the entire visit. Shows concern for my child's health and is overall a wonderful practitioner.
Dr. Reitz is an awesome doctor, and I would recconend her to anyone. She always listens tobmy concerns and addresses them at the same visit.
I always see Dr Reitz. She is very knowledgeable and does her best to calm the kids even when fussy because they do not like doctors offices. She is also very courteous and apologizes when she gets hung up on an emergency appointment that sometimes is before ours
We are very pleased with everything Dr. Reitz has provided for our children over the years.
Dr. Reitz always goes above and beyond the call of duty. My kids love her, and I am grateful to have such a wonderful doctor to care for my children!
Dr Reitz was extremely nice and comfortable to be around. Probably one of my favorite providers so far.
Dr. Reitz is a wonderful doctor. We've always had her as a care provider for all 4 of our children.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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