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Spends Enough Time with You
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Shows Respect to Patients
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MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Childrens Hospital of Pittsburgh Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 104
Very caring and kind staff! So patient with new parents, too!
We love Dr. Reitz!!
moving to a new area, we were so pleased with our first visit to this office. the doctor was amazing, so kind, and thorough. I was so pleased at her attention to detail, report with my son, and concern for covering all bases. I did have a concern with my son's behaviors recently and she was so kind to calm my fears and provide me information and resources for if the behavior did not subside. I will definitely be asking for her in the future and we are so happy with our new pediatrician. thank you!
Dr. Reitz knows my children completely. She has an intimate relationship with each, and shows caring, compassion, and understanding of their entire experience as individuals. I recommend her strongly to anyone who wants a thorough, intelligent, competent and compassionate clinician caring for their family.
Dr Reitz is always shows true concern for any issues my child has. she is very knowledgeable and always listens to what both my child and I have to say and answers all of our questions. my child was seen as a follow up to a hospital stay. Dr Reitz entered the room with already having full awareness of everything that my child had been through in the days leading up to this visit. She is an exceptional doctor and someone I feel we can trust.
more often than not I have to bring both of my children to appointments. Dr. Reitz is sweet and always talks to both like she KNOWS them. She listens when my older son asks questions or tells stories. She takes the time to remember life events or situations that we have. We highly reccomend seeing her and are so thankful to have her as our pediatrician
Dr. Reitz and the staff at CCP Sarver are exemplary of what a child's care provider should be. They are always courteous, compassionate and take the time to listen to all of our concerns. Very personable . Dr. Reitz (and other physicians we have seen) explain things to my children so they understand what is happening.
Dr. Reitz always listens to my concerns regarding the developmental delays and concerns I have about the issues going on with my daughter. She never makes me feel bad for asking questions and never makes me feel stupid even after I ask stupid questions.
Dr Reitz has always taken her time and been very thorough in her assessment of all my children. She treats them and us with respect throughout the visit. She explains her recommendations to us and allows us to make decisions as parents. She shows genuine concern for the issues we find concerning and ensures appropriate follow up as necessary.
We love Dr Reitz.
Dr Reitz was wonderful as was the staff as they always are.
Dr. Reitz was amazing. We went in for something that we thought was just a little knee pain. Dr. Reitz took our daughter's pain very seriously and followed up with us several times over the next couple of days. We were very impressed with her thoroughness!
She is very kind and listens to my concerns , when possible I always make my kids apts with her.
We love our Dr!!! She is wonderful, knowledgeable, amazing with kids, just an overall fabulous person!
myself and my children all love dr reitz!!! she's caring, compassionate, helpful, knowledgeable and very personable!!! I recommend her all the time to other parents! so thankful she was the pediatrician that walked in our exam room for our first newborn pediatrician appointment
Dr Reitz is amazing! even if we have not seen her in some time she remembers us and is very caring
She is so calm and understanding. She listens well and ask questions for clarification when she wants to make sure she understands the needs.
Dr. Reitz is excellent.
Dr Reitz has a great personality and is good at what she does. She treats my son and I with respect and answers any questions I might have. I drive 30 minutes for my baby's doctor because I liked this office so much. I feel like he is in great hands.
Dr. Reitz is an excellent, caring doctor!!
Dr. Reitz is very caring and always so knowledgeable with my daughters history and really tries to get to know us.
Dr. Reitz is very welcoming and knowledgeable during my child's appointments.
Dr. Reitz is always very professional and knowledgeable about my child's medical records and his personal interests. She is thorough in her observations and when answering questions or concerns. She makes sure that we do not have any further questions or concerns before we leave.
Dr Reitz made herself available for an extra appt to ensure our newborn was seen before the holiday weekend. She has called us on her vacation to inform us of test results that were ordered by other providers and not followed up. she has an amazing attention to detail and is remarkably personable and has a respect for our time. she is by far the best pediatrician we have encountered
the staff at this office is are always friendly and helpful.
Apologized for the 45 miniute wait. Things were rushed.
Dr. Reitz is amazing. She is great with patients and parents. She makes children feel at ease and is an excellent listener. I never feel rushed in her office. The nurse there is also wonderful. She's so sweet and bubbly! And, I love how she greets each child with their name on written on the table.
We love Dr. Reitz. While we generally do have to wait a while in the room, she always takes her time with us and answers any questions or concerns I have. She is respectful of me as a parent, taking into consideration financial and health concerns that I raise. She is willing to work with me on alternatives when the primary course doesn't work for my family, such as cutting back the dose of an expensive daily medication. She is also knowledgeable and pushes back when necessary, (like getting an iron test for my son) helping me know when I really need to do something vs. when I can wait a while. I would fully recommend her and will be sorry if I ever have to move away.
Dr. Reitz is an excellent ,caring and compassionate person. We always see her on our visits if possible. She is the best! She always has time for any questions you have. My kids absloutely love her.
We love Dr. Reitz . she always kind and caring. she explains herself and decisions about my childrens health care. she never makes me feel like she is in a hurry needs to move on to the next patient . never have issues with having to wait long periods of time.
Dr. Reitz is an exceptional pediatrician and I always schedule well-child visits with her. She is always thorough, strives to make my children comfortable, and treats them with respect.
Dr. Reitz is an excellent doctor! She is very knowledgeable and is great with my son! I would recommend her to everyone!
dr. reitz continues to be an excellent doctor.
Could not ask for better care from the medical assistant or from Dr. Reitz at the 4/5/18 visit.
Dr. Reitz listen to all of my concerns and addressed everything very quickly.
Dr.reitz continues to be an excellent doctor. she knows what she is doing and she takes wonderful care of my children. she is very personable and an amazing doctor.
Dr. Reitz,as usual, provided excellent care to both my children for their well visits. We feel so blessed to have such a compassionate and knowledgeable doctor to care for our most precious gifts!!
Dr Reitz is awesome. Usually see Keppel or Lynch but she is definitely one of our favorites as well.
we love dr reitz. She is always kind . She takes time to answer questions . I never leave feeling that she didn't take enough time or that i didnt understand the recommendations she has for my child. She is amazing Doctor. I happily recommend her to anyone in need of a good Pediatrician.
Dr. Reitz is an excellent peds doctor. Very caring
Dr. Reitz is a wonderful doctor. She even apologized for the long wait to be seen.
We love Dr. Reitz! She's amazing, and always takes extra special care to cover all of the bases with us.
This was our first visit to this practice. our experience was wonderful. our doctor spoke in terms we both understood. I would highly recommend them.
continue to love Dr. reitz. she is a wonderful doctor who truly cares about her patients.
Dr Reitz is thorough and easy to understand.
dr reitz is one of the best doctors. she is compassionate, caring and an amazing person and doctor.
I have complete faith and trust for my child's health under the care of Dr. Reitz. She is a blessing to my family.
We had to wait 45 minutes after we got in the exam room for the doctor to come in. This was a little upsetting since my child was not feeling well.
Dr. ReitZ is a wonderful dr. She always takes time to listen and ask questions. always helpful. my daughter loves her.
Spent adequate time formulating diagnosis based on assessment questions. Friendly and thorough.
Excellent experience. great provider. very caring and compassionate. not rushed even though the office was incredibly busy. very attentive to my child's needs and made me feel very comfortable
Dr Reitz is a wonderful caring Dr, she goes above and beyond with her care
dr reitz has always been kind and Courteous. she did excellent. I have always felt comfortable discussing my concerns with her.
Love Dr Rietz! She is always compassionate with my child and very professional as well as thorough. Never disappointed with the level of care we receive from her.
Dr. Suzanne Reitz is the most caring, compassionate, and knowledgeable physician that my husband and I have ever meant. She really takes the time listen and is very open to any questions. She is never in a hurry and is just really amazing with our son!
I have only had positive experiences with the Sarver CCP location and Dr Reitz.
Dr Rietz went above & beyond what she needed to do. I had concerns about a condition that seems to be showing up in my husband's family and she went out of her way to research it & mail information to us on how it relates to our children. She was kind & is an incredible doctor.
Dr Reitz always provides excellent care for my children. I always appreciate the time she takes to to make sure all my questions are answered
Love Dr. Susanne Reitz. She listens well and is very easy to talk to. My daughter felt very comfortable with her.
dr reitz toon time with my daughter as my daughter gets very nervous so she let my daughter pick to do exam first to get it over fast. she is very caring .
the provider was rude and didn't listen to a word my husband had to say about our child's needs. anytime we schedule an appointment we will not use this provider
We love Dr. Reitz, she is always very kind and down to earth. She is always willing to explain anything you have questions on and we really enjoy having her as our physician.
Dr. Reitz always show enthusiasm and true concern for what my child and I are saying/asking. She spends time and really listens.
Dr. Reitz always shows enthusiasm and true concern regarding my child's care or when responding to questions we ask. She listens to what my child or I have to say. I have recommended her to several parents who were seeking a new ped for their children.
Love Dr. Rietz. She is always attentive and compassionate to parents & patients.
Dr.Reitz is a great doctor and she always answers all of my questions.
Always excellent care!
We just love Dr Reitz and so do our children.
Dr. Reitz spoke directly to my daughter, who is 13. She also confirmed information with me and directed questions to me when appropriate. Excellent care. Very appropriate for my daughter.
She's wonderful with my kids
Honestly couldn't be happier with all of our experiences there with staff and all the Dr's.Dr. Reitz is absolutely wonderful!!!!
excellent in all aspects.
CCP Sarver & Dr Reitz is always a great experience and they are always wonderful handling my nervous 3yr old.Dr Reitz is great at
We love Dr. Reitz! She is AWESOME!!!! And we love the Sarver CCP Office! The staff there are just wonderful and friendly and are always willing to go out of their way to help in any way that is needed or necessary to make their patients lives easier.
Dr. Reitz is an excellent, understanding doctor who takes plenty of time to understand your child and your child's best possible care needed. We are so thankful for Dr. Reitz!!
she is always helpful and caring I feel dr.reitz always has my kids best at heart we have always been able to count on her
Dr Reitz is very easy to discuss any issues with. She pays attention and is thoughtful in including my child in any decision making. I could not be more pleased with my choice in doctor
Our experience is always wonderful when seeing Dr.Reitz
Susan is a wonderful pediatrician. my child has never seen anyone else. She knows him just as well as I do which is comforting. I love the consistency.
We love CCP. Keep up the great work!
They are always top notch and provide excellent care.
Obviously, my child is first and foremost in my life. The doctors and staff at CCP have always treated myself with respect and concern for my 2 sons' well-being. They have also treated my sons with respect and care that makes me very comfortable with the care we receive.
very good experience
Dr Reitz is so dedicated , talented,and genuine. Her concern and follow up for my daughter has been above and beyond my expectations.
Our visit went as well as could be expected.
very satisfied with children's community pediatrics. the staff is excellent and Dr. Reitz is an amazing doctor who truly cares.
We love Dr. Reitz! We couldn't ask for anyone more wonderful and caring!
We have been going to CCP Sarver for over 10 years. We love all of the doctors and staff. We have always seen Dr. Keppel for our well visits, but I decided to switch my daughter to a female provider. Dr. Reitz was highly recommended, and my daughter liked her very much.
great medical experience
Dr Reitz was very helpful and concerned. She took the time to answer all my questions and offer advise to help ease my child's pain.
Dr. Reitz is our favorite doctor at CCP Armstrong. She is always so kind and takes her time explaining everything to us. She does very well with our children. She is an amazing doctor! My 1 year daughter was diagnosed with Pneumonia and Dr. Reitz explained in detail what was going on with my daughter and what I needed to do for her. She gave me her cell phone number as she was on call for that evening and told me to call her with any concerns I may have that night. She also had the nurse follow up with me the next day. She is very kind and genuine. We appreciate her so much!
Dr. Reitz is like family to us. My children just love her and I couldn't have chosen a better doctor for my kiddos (the loves of my life)! Because of her, we often times even look forward to their doctor visits! She is a very talented Doctor who clearly loves her job.
Dr.Reitz ALWAYS makes my children feel special and like they are her only patients. She has a wonderful bedside manner and is very thorough.
I was surprised that when I called at 9:30 am that the only available "sick" visit for two offices was at 8 pm. I understand there are a lot of sick children this time of year, I would hope that this is not always the case at your offices.Dr. Reitz was however worth the wait and the drive. She was very thorough with my daughter and made my daughter feel comfortable.
I can't ask for a better care provider for my child.
Dr. Reitz is always gentle and kind to our baby. She answers all of our questions and makes us feel like our questions are good/valid. We always leave the office feeling like she spent a nice long time with us.
Love the staff and Dr. Reitz at the Sarver office location.
our doctor is excellent and would to see her everytimr.
Everyone that works in both the Kittatning and Sarver offices are warm, friendly and patient and I recommend CCP to everyone that I meet with children. While we normally schedule with Dr. Kepple, we were able to see Dr. Reitz during the walk in sick hours a Kittatning and she was wonderful! Thanks CCP.
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UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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