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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Childrens Hospital of Pittsburgh Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 123
all good experience, treated both of us with the best respect
Dr. Reitz is the absolute best! She is always so caring, takes her time, and always listens to our needs. My daughters both enjoy seeing her.
We had a good experience at this visit.
we just love her as our son's pediatrician.
Dr. Reitz is such an amazing physician! I couldn't imagine having another other provider for my daughter! She listens to every concern I have (small or large), and makes sure I understand and have every question answered before leaving the exam room. She not only speaks to me about any concerns with my daughter, but she also speaks to my daughter and makes her feel important. My daughter has seen other providers for an acute issue when Dr. Reitz doesn't have availability, and in my opinion, there is no better physician than she!
she is very kind and helpful
Dr. Reitz is honestly the best pediatrician and I would recommend her to anyone. My Husband and I truly love seeing her and appreciate the time and advice that she so wonderfully gives for our son! I cannot say enough wonderful things about her!!
Dr. Reitz is the kindest, most humble and approachable doctor I have ever encountered. She takes a genuine interest in my kids and family and makes me feel as though we are of the utmost importance during our visit. She listens so throughly and thoughtfully answers all of my questions. My only complaint is that Dr. Reitz only sees pediatric patients - I wish she could be my doctor as well!!
Dr. Reitz has such a welcoming bedside manner. Although my children are not her only patients, she always makes them feel as though they are! She is also very knowledgeable-I know I can take any concern to her and she'll guide me in the right direction. I fully trust her opinions and recommendations where my children are concerned.
I love this provider. Everyone in the office has been helpful. Both the office staff and the doctors are wonderful.
Dr. Reitz is by far the best provider that we see.
I always recommend this provider to friends without hesitation. She gives careful attention to both her patients and their parents. She has an amazing capacity for remembering details about my children that I know aren't charted. She catches things that most docs might not, but she is not overly cautious. She treats anti vaccine people with respect, though she kindly offers her medical advice. She does tend to run late, but that's because she allows each patient visit the time that is necessary. I can't fault her for that, as we have, on occasion, been those schedule wrecking patients.
Dr. Reitz listens attentively to both me and my children. We were there for two well visits and she spent ample time with our family - listening to the kids talk about school and caring for their dolls (at their request) in addition to them! She's personable, caring, and intelligent. She even phoned us, personally, the next day to give additional information regarding one of my concerns.
She is what a doctor is supposed to be. Caring, kind, thorough, respectful, and knowledgeable. She doesn't cut corners or skim through the records. She reads everything in detail and helps us to make informed decisions for our children.
we arived 30 minutes early verytime for our appointment we had to wait over 2 hours to see the dr i just think yhis amount of time is unxceptable
Dr. Reitz always gives excellent medical care to my son and treats us both with respect and patience.
dr Reitz is truly a gem! she is a great doctor to both of my girls
Dr. Reitz is a wonderful person!
We could not ask for a better provider for our children Dr. Rietz show so much care and compassion for my children knows them by name and always explains everything that we have any questions about and makes us feel at ease.
we love Dr. Reitz. she always takes time, listens to us and is helpful
always have a great experience with Ccp and Dr. Reitz
Dr. Reitz is the best pediatrician for my daughter and my child adores her and is willing to listen to what she says because of the way she interacts with my daughter
we couldn't be happier with dr. reitz and the CCF Sarver staff. they are always responsive, friendly and helpful.
Dr. Rietz is always so friendly and knowledgable. she does a great job with my child.
Dr. Reitz was wonderful! She listened to all our questions and wrote them down. She then answered each question thoroughly. Also, her reassurance that we as new parents were doing a good job was greatly appreciated!
Dr. Reitz is the most caring, most thorough, most respectful, and most knowledgeable doctor we have ever known (I am an RN who has worked in many hospitals). Everyone should have the privilege to have a physician relationship like Dr. Reitz creates with her patients and families.
very nice visit!
She always listens to me, and she always helps me and gives me tips on to my healthier self!!!
Dr. Reitz was extremely polite. I like that she addressed my son in this visit and not directly everything to me, and treated him as an individual even though he is a toddler, she allowed him to answer questions about himself as he was able. thank you so much.
Dr Reitz is always kind and apologetic when we have to wait. She takes her time to make sure our questions are answered. We are grateful for the care she provides to our children
Very helpful during the visit and awesome with my boy, super nice!!
The physician was excellent. She listened to everything I had to say and took her time with my child.
this was the worst experience with dr reitz I have ever experienced.
My daughter's pediatrician is amazing! I love that she has had the same doctor since she has been born and that her pediatrician knows her well. I will continue to take her to the same doctor and office for as long as I can!
Dr Reitz is very easy to talk to. My daughter feels very comfortable with her. We both would recommend her.
Dr Reitz is wonderful. Although we have seen many different providers and they are all good. We do have three children that are seen there. Dr. Reitz is our favorite. She is very knowledgeable and I feel she really cares about my children's well being. We always request her.
our provider was very efficient, knowledgeable, and welcomed any questions or concerns we had.
Dr. Reitz is an outstanding provider. We have 3 small children (1 with special medical needs) and she goes above and beyond to care for each of my children. She absolutely takes her time with each child and always allows time for my husband and I to get the answers to whatever questions we may have. Besides her amazing bedside manner she couldn't be a more knowledgeable or competent physician. My husband and I trust her completely and are thankful our children are in such great hands.
Dr. Reitz was very attentive and listened well to my concerns, making sure she had answers/suggestions for everything. our favorite doctor to see for sure!
Dr Reitz is always kind and respectful of my daughter's privacy. She always listens & explains things very well.
Dr. Reitz provides excellent, thorough care each and every time we've had an appointment.
We love CCP Sarver. Dr. Reitz is always very kind, patient, and willing to answer any questions I may have. She is the best!
Dr Reitz is always very knowledgeable about my child, always shows true interest in her well being. Dr Reitz really listens to what my child or I have to say and always provides wonderful feedback.
we always have good experiences with Dr. Reitz!! She is wonderful!!
we absolutely love Dr. Reitz!
She is the best care provider that could be out there,
Very caring and kind staff! So patient with new parents, too!
We love Dr. Reitz!!
moving to a new area, we were so pleased with our first visit to this office. the doctor was amazing, so kind, and thorough. I was so pleased at her attention to detail, report with my son, and concern for covering all bases. I did have a concern with my son's behaviors recently and she was so kind to calm my fears and provide me information and resources for if the behavior did not subside. I will definitely be asking for her in the future and we are so happy with our new pediatrician. thank you!
Dr. Reitz knows my children completely. She has an intimate relationship with each, and shows caring, compassion, and understanding of their entire experience as individuals. I recommend her strongly to anyone who wants a thorough, intelligent, competent and compassionate clinician caring for their family.
Dr Reitz is always shows true concern for any issues my child has. she is very knowledgeable and always listens to what both my child and I have to say and answers all of our questions. my child was seen as a follow up to a hospital stay. Dr Reitz entered the room with already having full awareness of everything that my child had been through in the days leading up to this visit. She is an exceptional doctor and someone I feel we can trust.
more often than not I have to bring both of my children to appointments. Dr. Reitz is sweet and always talks to both like she KNOWS them. She listens when my older son asks questions or tells stories. She takes the time to remember life events or situations that we have. We highly reccomend seeing her and are so thankful to have her as our pediatrician
Dr. Reitz and the staff at CCP Sarver are exemplary of what a child's care provider should be. They are always courteous, compassionate and take the time to listen to all of our concerns. Very personable . Dr. Reitz (and other physicians we have seen) explain things to my children so they understand what is happening.
Dr Reitz has always taken her time and been very thorough in her assessment of all my children. She treats them and us with respect throughout the visit. She explains her recommendations to us and allows us to make decisions as parents. She shows genuine concern for the issues we find concerning and ensures appropriate follow up as necessary.
We love Dr Reitz.
Dr. Reitz always listens to my concerns regarding the developmental delays and concerns I have about the issues going on with my daughter. She never makes me feel bad for asking questions and never makes me feel stupid even after I ask stupid questions.
Dr Reitz was wonderful as was the staff as they always are.
Dr. Reitz was amazing. We went in for something that we thought was just a little knee pain. Dr. Reitz took our daughter's pain very seriously and followed up with us several times over the next couple of days. We were very impressed with her thoroughness!
She is very kind and listens to my concerns , when possible I always make my kids apts with her.
We love our Dr!!! She is wonderful, knowledgeable, amazing with kids, just an overall fabulous person!
myself and my children all love dr reitz!!! she's caring, compassionate, helpful, knowledgeable and very personable!!! I recommend her all the time to other parents! so thankful she was the pediatrician that walked in our exam room for our first newborn pediatrician appointment
Dr Reitz is amazing! even if we have not seen her in some time she remembers us and is very caring
She is so calm and understanding. She listens well and ask questions for clarification when she wants to make sure she understands the needs.
Dr. Reitz is excellent.
Dr Reitz has a great personality and is good at what she does. She treats my son and I with respect and answers any questions I might have. I drive 30 minutes for my baby's doctor because I liked this office so much. I feel like he is in great hands.
Dr. Reitz is an excellent, caring doctor!!
Dr. Reitz is very caring and always so knowledgeable with my daughters history and really tries to get to know us.
Dr. Reitz is very welcoming and knowledgeable during my child's appointments.
Dr. Reitz is always very professional and knowledgeable about my child's medical records and his personal interests. She is thorough in her observations and when answering questions or concerns. She makes sure that we do not have any further questions or concerns before we leave.
Dr Reitz made herself available for an extra appt to ensure our newborn was seen before the holiday weekend. She has called us on her vacation to inform us of test results that were ordered by other providers and not followed up. she has an amazing attention to detail and is remarkably personable and has a respect for our time. she is by far the best pediatrician we have encountered
the staff at this office is are always friendly and helpful.
Apologized for the 45 miniute wait. Things were rushed.
Dr. Reitz is amazing. She is great with patients and parents. She makes children feel at ease and is an excellent listener. I never feel rushed in her office. The nurse there is also wonderful. She's so sweet and bubbly! And, I love how she greets each child with their name on written on the table.
We love Dr. Reitz . she always kind and caring. she explains herself and decisions about my childrens health care. she never makes me feel like she is in a hurry needs to move on to the next patient . never have issues with having to wait long periods of time.
We love Dr. Reitz. While we generally do have to wait a while in the room, she always takes her time with us and answers any questions or concerns I have. She is respectful of me as a parent, taking into consideration financial and health concerns that I raise. She is willing to work with me on alternatives when the primary course doesn't work for my family, such as cutting back the dose of an expensive daily medication. She is also knowledgeable and pushes back when necessary, (like getting an iron test for my son) helping me know when I really need to do something vs. when I can wait a while. I would fully recommend her and will be sorry if I ever have to move away.
Dr. Reitz is an excellent ,caring and compassionate person. We always see her on our visits if possible. She is the best! She always has time for any questions you have. My kids absloutely love her.
Dr. Reitz is an excellent doctor! She is very knowledgeable and is great with my son! I would recommend her to everyone!
Dr. Reitz is an exceptional pediatrician and I always schedule well-child visits with her. She is always thorough, strives to make my children comfortable, and treats them with respect.
dr. reitz continues to be an excellent doctor.
Could not ask for better care from the medical assistant or from Dr. Reitz at the 4/5/18 visit.
Dr. Reitz listen to all of my concerns and addressed everything very quickly.
Dr.reitz continues to be an excellent doctor. she knows what she is doing and she takes wonderful care of my children. she is very personable and an amazing doctor.
Dr. Reitz,as usual, provided excellent care to both my children for their well visits. We feel so blessed to have such a compassionate and knowledgeable doctor to care for our most precious gifts!!
Dr Reitz is awesome. Usually see Keppel or Lynch but she is definitely one of our favorites as well.
we love dr reitz. She is always kind . She takes time to answer questions . I never leave feeling that she didn't take enough time or that i didnt understand the recommendations she has for my child. She is amazing Doctor. I happily recommend her to anyone in need of a good Pediatrician.
We love Dr. Reitz! She's amazing, and always takes extra special care to cover all of the bases with us.
Dr. Reitz is an excellent peds doctor. Very caring
Dr. Reitz is a wonderful doctor. She even apologized for the long wait to be seen.
This was our first visit to this practice. our experience was wonderful. our doctor spoke in terms we both understood. I would highly recommend them.
continue to love Dr. reitz. she is a wonderful doctor who truly cares about her patients.
Dr Reitz is thorough and easy to understand.
dr reitz is one of the best doctors. she is compassionate, caring and an amazing person and doctor.
I have complete faith and trust for my child's health under the care of Dr. Reitz. She is a blessing to my family.
We had to wait 45 minutes after we got in the exam room for the doctor to come in. This was a little upsetting since my child was not feeling well.
Dr. ReitZ is a wonderful dr. She always takes time to listen and ask questions. always helpful. my daughter loves her.
Spent adequate time formulating diagnosis based on assessment questions. Friendly and thorough.
Excellent experience. great provider. very caring and compassionate. not rushed even though the office was incredibly busy. very attentive to my child's needs and made me feel very comfortable
Dr Reitz is a wonderful caring Dr, she goes above and beyond with her care
dr reitz has always been kind and Courteous. she did excellent. I have always felt comfortable discussing my concerns with her.
Love Dr Rietz! She is always compassionate with my child and very professional as well as thorough. Never disappointed with the level of care we receive from her.
Dr. Suzanne Reitz is the most caring, compassionate, and knowledgeable physician that my husband and I have ever meant. She really takes the time listen and is very open to any questions. She is never in a hurry and is just really amazing with our son!
I have only had positive experiences with the Sarver CCP location and Dr Reitz.
Dr Rietz went above & beyond what she needed to do. I had concerns about a condition that seems to be showing up in my husband's family and she went out of her way to research it & mail information to us on how it relates to our children. She was kind & is an incredible doctor.
Dr Reitz always provides excellent care for my children. I always appreciate the time she takes to to make sure all my questions are answered
Love Dr. Susanne Reitz. She listens well and is very easy to talk to. My daughter felt very comfortable with her.
dr reitz toon time with my daughter as my daughter gets very nervous so she let my daughter pick to do exam first to get it over fast. she is very caring .
the provider was rude and didn't listen to a word my husband had to say about our child's needs. anytime we schedule an appointment we will not use this provider
We love Dr. Reitz, she is always very kind and down to earth. She is always willing to explain anything you have questions on and we really enjoy having her as our physician.
Dr. Reitz always show enthusiasm and true concern for what my child and I are saying/asking. She spends time and really listens.
Dr. Reitz always shows enthusiasm and true concern regarding my child's care or when responding to questions we ask. She listens to what my child or I have to say. I have recommended her to several parents who were seeking a new ped for their children.
Love Dr. Rietz. She is always attentive and compassionate to parents & patients.
Dr.Reitz is a great doctor and she always answers all of my questions.
Always excellent care!
We just love Dr Reitz and so do our children.
Dr. Reitz spoke directly to my daughter, who is 13. She also confirmed information with me and directed questions to me when appropriate. Excellent care. Very appropriate for my daughter.
She's wonderful with my kids
Honestly couldn't be happier with all of our experiences there with staff and all the Dr's.Dr. Reitz is absolutely wonderful!!!!
excellent in all aspects.
CCP Sarver & Dr Reitz is always a great experience and they are always wonderful handling my nervous 3yr old.Dr Reitz is great at
We love Dr. Reitz! She is AWESOME!!!! And we love the Sarver CCP Office! The staff there are just wonderful and friendly and are always willing to go out of their way to help in any way that is needed or necessary to make their patients lives easier.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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