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Spends Enough Time with You
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Explains in a Way You Understand
DO, Lake Erie College of Osteopathic Medicine Erie, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 205
Knowledgeable, communicative, respectful, thorough.
When I called for a same day appointment I was hoping that good karma would come back to me, as I am also a UPMC employee that sees patients that take advantage of same day appointments. My visit superseded my expectations. I arrived a few minutes early, was taken back to an exam room quickly, and was seen by the physician right away. I was greeted at the front desk with a friendly smile, and was treated with kindness by every medical personnel that I interacted with.
Overall I had a good experience and would use Dr. Patton again.
Dr. Patton 2 thumbs up!
no experiences to speak of
very knowledgeable and efficient
Was seen almost immediately upon arriving despite being a few minutes late after I got lost and went to the wrong building. Receptionist was very helpful and guided me to correct building over the phone. Dr. Patton and resident were professional, efficient, explained my diagnosis and answered all questione, and were respectful of my 2 cents when it came to the overall treatment/plan.
easy visit no problems
This was great experience for this provider. There is very little wait time to see the Doctor. The staff is very good and provided every thing I needed.
Dr. Patton is the best derm. I've ever seen. Great doctor, great guy.
I have been going to Dr Patton at Shadyside Dermatology for nearly 11 years. Despite the time and money, he fixed my cystic acne and milia. Now I only need prescription refills and preventive care for skin cancer as my chances for getting it are almost guaranteed.
I am very pleased with care and attention I receive at Dr. Patton's office. All the care givers are knowledgable, kind and thorough.
staff was very nice. Dr, intern and medical tech were very nice
I arrived 15 minutes early and was taken to the examining room shortly thereafter. Within minutes, a very nice young physician entered to assess the reason for my visit. She was then accompanied by Dr. Patton. I was treated, and left the office at 10:08 am. Very efficient. Thank you
I was very impressed with the timeliness of appt. and care that I received. Drs. were very respectful and professional.
Dr Patton and staff were excellent.
I am very apprehensive about seeking medical care because medical offices give me a great deal of anxiety. However, this was an urgent situation where I was forced to seek a professional opinion. I am so happy I was seen by this provider. He was knowledgeable, patient, professional, and had a calming presence.
been seen by Dr. Patton for several years now. I am completely confident with the care I receive
The doctor told me I would get a list of recommend bath soaps and moisturizers when I left and this information was not included in the packet I was given when I checked out.
Dr. Patton is very knowledgeable of his field and encouraged me that he has a plan in process to get me back to normal.
Dr. Patton and all staff were very professional and understanding of my concerns. I had a minor procedure done by Dr. Patton and was extremely satisfied with the results. I have already recommended a family member to see Dr. Patton.
The doctor Patton is cool and he was engaging and informative. Im comfortable with him.
Dr. Patton and his staff provide professional and courteous service every time I visit.
Always the best doctors.
Felt very uncomfortable, too many people in the room.
Dr. Patton is very knowledgeable about skin issues and treatments, however it is sometimes difficult to have a conversation with him. At times if feels as though you are bothering him.
excellent, immediate care
Excellent care. Previous surgery went very well with uneventful recovery.
Dr. Patton has been my Dermatologist for years. He is an excellent doctor that I trust. He listens to all my concerns and takes the time to explain my condition and medications.
very smooth experience. there were materials the provider said I would be sent...haven't received them yet but I am not concerned. thanks
I made an appointment for a body scan to check for possible issues. During my visit I felt as though there was confusion as to why I was there. I felt as though I should be seen by Dr. Patton if I had a problem, not to be checked for possible problems.
it was alright but I don't receive my medicine yet that they suppose to set to my drug store yesterday I didn't get it yet
Dr. Patton was thorough and attentive. I'm already seeing an improvement with the medication prescribed.
dr. Patton is an excellent doctor he always takes his time and explains things I make sure I schedule with him for my annual visits
Dr. Patton understood my concerns and addressed them all. He made the curettage procedure very quick, and I'm very glad to have had it.
Excellent in every respect
Very good outfit. Prompt and thorough.
First time with this doctor. Very personable and caring. Made me relax and I got good news so far.
While I think Dr. Patton is a competent doctor he never seems fully engaged with my visits. I would like him to warm up a bit and act as though he cares that I am there [not someone else or not competing with somthing else on his mind]. I do think I get good medical attention from him but I don't' feel unique when I am in his office.
Always professional, always clinically current.
I had a very good experience at the office. Both Dr. Patten and the resident were very helpful and polite during my visit.
The entire office staff was pleasant , welcoming , efficient and prompt .
I was impressed with Dr. Patton's manner. He was respectful and reassuring.
Responded to email question with a prompt appt. Good guy
Dr Patton was very eager to help with my problem when my regular doctor wasn't able to find time to in her schedule for me. I would definitely call on Dr. Patton again.
Love the staff, Dr. Patton is concerned about my getting better with the skin issue that I have and that alone encourages me that this will all be taken care off. I have the highest confidence in him.
Dr. Patton and Dr. Lee were very professional. Both asked if I had any questions or concerns.
I really didn't spend more than 2 minutes with him, so I can't really comment on him; all the time was spent with the resident. But, I have no complaints.
I was able to spend maybe 2 minutes with the doctor. Everything else, was with an intern that was not able to answer the questions I was asking.
Never a bad experience.
I'm happy they took care of the issue immediately and did not reschedule me to remove some skin growths
I am totally pleased with Dr. Patton who has been treating me for skin problems including skin cancer.
The follow up appointment went well.
Dr. Patton and his staff or associates always do an excellent job taking time to explain everything and treatment options. I have recommended Dr. Patton to both relatives and friends.
I loved dr patton. he was amazing
he prescribed me a medication that was not covered by my insurance, was way too expensive and hard to get, and not an appropriate amount.
Doctor Patton has always scheduled my needs immediately for me, putting me into the schedule when I call with issues even, and I could not be more impressed with the manner in which he treats me as his patient.
I received excellent care from the moment I walked into the office reception area until I left the office.
doctor spent little time with me. I honestly feel like he actually didnt look at my issues.
Did not explain the compositions of medication and possible side effects.. Only when I went to Pharmacy, the Pharmacist explained to me the possible side effects. I am not scared to take medicine!
Good: paid attention to my concerns and questions and responded n a way that was relevant to my concerns.
Dr. Patton was great about explaining things further when I asked if I didn't understand medical terminology that he used, and I really appreciated that.
Dr Patton is one of the best providers on my health care team!
the dr did not go into detail about my diagnosis and intern did not explain prrocedure she wants to do on me
As this was my first time visiting this care provide I was very pleased with the care and concern he and the staff provided me.
Potentially long wait to get appointment after a postponement
A very good doctor.
Dr. Patton is very knowledgeable and understanding.
I was amazed and pleased with my visit to this doctor and his staff. No waiting...lots of nice people.
the provider looked st me literally for 2 min seen the issue and left me with another doctor didn't even really say much to me I was a new patient
The experience was a good one.
Dr was very helpful and spent time discussing concerns with me
Everything was professional and the care was good, but what bothered me so much was the attitude of the doctor. He was not friendly. He was brusque. He gave me the impression that I was wasting his time. I will never go back to this doctor.
needed immediate removal of pre cancerous spot, same day appointment, fast treatment, professional, pleasant Dr Patton!
First time in the office for an urgent matter. The staff was excellent from receptionist, medical assistant, nurse to doctor. Put me at ease during my procedure. Took measure to ensure my comfort level. Will definitely recommend to friends and family.
I was totally satisfied with my visit. I was given medication and will return in 4 weeks. Will wait results of biopsy.
Dr Patton is a great diagnostician and an overall great doctor with a nice demeanor I highly recommend him to anyone asking about dermatology
explained the the procedure that was being done to me in terms that I was able to understand
always good care
First rate in all respects
thanks to the providers for the prompt attention to my symptoms.
Excellent doctor & amazing staff!!
Dr. Patton had never seen me prior as a patient, however he and his resident demonstrated a great level of care for my skin infection. Additionally, he told me I could come back if it flares up again and he would squeeze me in for an appointment. I've never had a doctor say that before and it gives me comfort knowing that because typically it's really difficult to get a dermatologist appointment and I rarely make them anyway, only for urgent needs. I would definitely recommend him to anyone who needs to see a derm quickly and hope to continue seeing him as a patient in the future
he was super nice and so was all the staff
Dr. Patton and his staff are courteous and professional.
Dr. Patton is a wonderful provider. He understands my issues and I respect his ability to see me with little fuss. I am not the best patient and he has no issue with that. I feel very comfortable with him.
was very receptive to my comments. very easy to talk to.
Dr. Patton demonstrated a level of expertise that is praiseworthy.
Care provider was very good - initially surprised with resident/fellow coming in first and asking what my needs. He was very nice. However the care provider did the numbing and the biopsy.
Dr. Patton and the whole staff were very professional. I am able to use both UPMC and HIGHMARK and the receptionist saw this immediately. The PA went through the basics. Then Dr. Patton came in with the resident - both were professional, courteous, respectful of privacy and personable. I was in no hurry but was happy to be taken before my appointment time, and I was in the Shadyside Hospital Cafeteria 5 minutes before my 12:40 PM appointment time. Dr. Patton shaved a skin growth which he said didn't look cancerous but they would check it and give me the results in a week. I left extremely satisfied. I am always happy to live in Pittsburgh with the great hospital network. Thanks for asking.
excellent experience. Dr Patton was attentive, concerned, knowledgable and informative. I will definitely recommend him to others.
Thank you for listening to ALL of my concerns:)
I felt rushed and didn't feel like I could really ask questions. I am a registered nurse and they spoke very quickly when stating what my spot on my stomach actually was and didn't offer any explanation other than that it is benign and not concerning. I was happy about this but had to google my diagnosis, which wasn't even on my discharge papers. If I wasn't an RN I would have been even more frustrated.
my experience was very good, particularly during a very stressful time! Thanks to Dr. Patton, Andrea the office manager, and all at UPMC dermatology in Oakland!!!
I was pleased with the assistant and the doctor. they took their time and answered all my questions
The last series of questions were not relevant to my visit.
Dr. Patton was very patient with me. I had questions regarding my care and he took each question and answered it fully. I understood what he was saying and also made sure to get answers for the questions I had. I received all the information I needed and felt that my concerns were heard and respected. I never felt rushed and Dr. Patton made sure that I felt secure before he left.
Both Dr Patton and his Resident were superb. They communicate well with each other and with me as a patient. I will be pleased to recommend him to others.
Dr Patton knew my history and applied it to this situation since my symptomd were atypical. he was courteous and listened to my concerns and acted on them.
All experiences were good
challenging to make appt through the scheduling line. easier to just obtain appt via health trak. by doing this I was scheduled immediately!!! dr Patton is great- will continue my care for skin cancer he with dr Patton and/Samantha debone
Very efficient staff, no wasted time, did extra care then they had to. I come from Boardman, Ohio and am more than willing to drive the distance to get a much higher level of care and the fact that UPMC has a much greater level of experience. I feel lucky to have such a great hospital close by.
The Doctor was very dismissive and did not have time to answer the majority of my questions.
My experience with this provider was/is very good.
I had a very good experience with my care provider.
Dr. Patton was verypersonable and attentive. He understood my concerns and offered easy to understand solutions.
the Dr.and his staff were very nice they treated me with respect and concern about my problem
everyone was great. wonderful care
I was treated well during my visit.
I was seeing another dermatologist for my auto immune disease and he did all he could for me and he referred me to Doctor Patton and if it wasn't for him I would be in wheel chair or bed ridden or worst dead
Liked Dr. Patton and the two student doctor types that I saw before he came in.
Excellent experience from all the staff. Dr. Patton took time to listen to all my questions and discuss my options. He is one of the better Doctors I have been treated by in my life time. He and his staff is very professional.
Dr. Patton and his staff have always been friendly and professional.
Dr. PATTON IS HANDS DOWN, THT BEST
It was a good experience.
Dr. Patton and his team are the best in dermatology!! He has helped me immensely in getting through a tough fight with psoriasis, and I am now almost 90% clear, and he has been treating me since 2012 when the psoriasis was pretty severe. I would recommend him wholeheartedly to family and friends! He even helped me get relief from mouth sores that no one else could do - he is friendly, caring and very knowleadgeable!!
in and out, quality care! top knotch
I have seen multiple doctors within the past year with one particular problem. This office at UPMC are the other people who actually listened to my problem for more than five minutes. Still super happy I came here and plan to return.
was very kind and had a good resident with them. Did not get my main question answered.
always a good experience. stopped in to his office to check on something on my skin and they gave me an appointment quickly.
I just want to say thank you, And may God bless you all. And have a happy day.
Dr. Patton has been my dermatologist for many years and I've always received excellent treatment and care. He's extremely professional and personable and I am fortunate to have him as my doctor.
excellent care from everyone!! very efficient office!!
very pleased that staff was able to give me an appointment when I was in town.
I am extremely pleased with visit very much liked doctor and staff would always want for my doctor extremely thourough very knowledgeable
it was a quick visit I was in and out
I felt like the doctor was rushed and just tried to answer my questions as quickly as possible.
Wait period could be improved.
Doctor, nurses and staff were very pleasant to deal with and very professional. I have always had good experiences with this office.
Treated well by all people in the office.
The staff that is associated with Drs. Patton and Lee are very nice and professional.
My first visit (and my first experience as a new user of UPMC). Saw a nurse, then resident and doctor. Each took time to listen carefully, engage in discussion and work with me to understand what I had observed so that we could work out a solution together. Rare attention and it was appreciated. I will continue with this office and recommend it highly. Great start with UPMC!
Dr. Patton seemed to be very knowledgeable in his specialty, he made me feel more comfortable about my situation and eased my nerves.
I had a good experience on this visit. Everybody was very helpful and caring
Dr PAtton and his resident worked well together to help me understamd my problem
Have been seeing Dr. Patton for years and he always makes me feel special and like I'm being paid attention to in great detail.
Dr Patton's appointments always go very fast. He's amazing, but wish I could have a little more time sometimes during each appointment. I only go once a year now so it's somewhat understandable.
Very understanding and non judgemental
Dr. Patton has been above and beyond in the care of my daughters disease. He has been wonderful talking to her regarding not only her disease and treatment but also being like a friend towards her joking and empathetic . She just loves him. I am thankful for the great care the whole office has provided.
Experience was smooth, thoughtful, efficient and professional from start to finish.
extremely happy with Dr. Patton and Dr. Peters.
I appreciated that Dr. Patton listened to my ideas about my health issue. He took seriously the information I provided and asked relevant questions to decide upon a treatment plan
Very understanding and interested in my concerns
Dr. Patton was excellent. So was the staff. Great support. Dr. Patton gets right to the point, checks for issues, answers questions and explains everything in normal terms. Doesn't get rattled, and doesn't rattle the patient. Reassuring every step of the way. Could be funnier with better jokes. LOL
Had an excellent experience all around at my UPMC dermatology visit. Dr. Patton was very kind and knowledgeable and I greatly appreciate the care I received from him.
very good experience with all aspects of the visit
I shouldn't have bothered to keep this appointment since another doctor at a MedExpress had already given me a prescription and his diagnosis. This was a waste of $40 and my time. The doctor didn't listen or care, since the problem was already mostly better. And that's fine, except I like to know why something happened and what I should do to prevent that from happening again in the future.
Marcy Thompson is terrific and helpful.
Very nice Drs & staff , very nice .
I had concerns about my rosacea as well but since I was there for an urgent skin condition, the doctor didn't really pay attention to that.
over all it was a very good visit. staff from registration to the doctor were knowledgeable and kind and seemed to care about my overall well being.
it's always a good experience with Dr. PATTON and his staff.
great service loved the docs that did my procedure very compassionate and understanding down to earth
Experiences have all been good. I have been very pleased with Dr. Patton and his staff. I have also recommended him to other friends and associates.
Dr. Patton is very easy to talk to and great at explaining things in a clear manor
received immediate attention for any problems
The female resident Dr. Patton works with is absolutely a dream. I would switch to her as my primary dermatologist given the opportunity.
This provider and staff are excellent and need to be commended by management
It is always a pleasure to see Dr. Patton, and the Protoge's/ Fellows were wonderful.
dr Patton was excellent! I felt very well taken care of by him.
prompt efficient personable
He seemed hurried and rushed, even though I had a morning appointment. Both he and his Resident did not seem to have time to elaborate on answers - which is important to me because knowing not just that I am supposed to do something, but why it needs to be done helps with my stubbornness/compliance issues. Use of the word 'systemic' may not be appropriate for all patients -- describe it instead in layman's terms, for example, "instead of an antibiotic that you put just on the affected area, this is a pill that you take and works in your whole body'
The doctor and staff were friendly and interested in my care.
HIGHEST LEVEL OF ATTENTION, CARE AND EXPERTISE BY THIS PROVIDER AND THE STAFF !!!
My appointment as 10 AM. I arrived there at 9:50. I had to wait for 35 minutes. This is not good.
My care provider was very kind and patient.
I have been seeing Dr. Patton for over 3 years and he has helped me immensely with my auto-immune condition.
Dr. Patton is a very thorough dermatologist with a very friendly manner!
provider and staff were very kind and ask me what I thought.
I've been dealing with Dr. McSorley, & now Dr. Timothy Patton, for the past 24 years. Have always gotten good care, & Dr. Patton has been very caring towards my problems. Was very reassuring to me when Dr. McSorley retired & I was left in Dr. Patton's care.
Receptionists, nurse, resident Dr. Peters, and Dr. Patton were all very helpful and concerned. It was obvious that everyone was working to provide quality care.
I get checkup once a year and I always get very good care
I have never been to the Faulk clinic before. Other than having trouble finding parking it was a great experience. I would come there any time and recommend to everyone!
Excellent experience. Dr Abban was terrific - both competent and concerned. Have already recommended to colleagues
Helpful. Caring answered questionsInstructions clear
Very Professional glad to have the Dr and supporting staff to help me
Dr. Patton is wonderful. He is more than willing to listen to concerns and offer suggestions for different plans of care to help you make an informed decision about what is best for you.
Dr. Patton is a wonderful dermatologist, and he always is informed about my care. His resident was also very nice and helpful to me as well.
The doctor was very good and did a good job taking care of me.
The person that does scheduling should be commended. In the many years I have seen Dr. Patton, I always know I will be seen when my appointment is scheduled. A rare occurrence in most doctor offices!
I appreciated the fact that a prescription needed resulting from this visit was electronically submitted to my pharmacy and they called that afternoon. No need for me o drop off the script.
Dermatology fellow and Dr. Patton very attentive to my concerns and skin lesions. Wanted to biopsy a lesion under my chin but getting married two days later so scheduled me for two weeks later to get it off so my wedding pictures were not ruined because I had a small bandage on my face.
very friendly, thorough, considerate.
dr. patton has been fantastic. he truly went above and beyond to care for and treat my current health issue. it meant a great deal to me and peace of mind that he went out of his way to contact me regarding a breakthrough he discovered regarding a certain treatment. I trust him completely and am lucky to be in his care.
excellent care and empathy
Dr. Patton and his staff are always thorough, courteous, and professional.
Excellent physician group and support staff.
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