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UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BA, Ithaca College Ithaca, NY MA, Suffolk University Boston, MA PhD, Suffolk University Boston, MA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 37
Was worked into the schedule for an early Saturday am visit due to a hockey related head contact. The staff did a great job working us in and providing significant information related to concussion symptoms and treatment.
Dr. Vanessa Fazio-Sumrok and her assistant who cared for my son were amazing!
Dr. Fazio was excellent and a big help. We never had impact testing before visiting her and this is probably my daughter's second concussion! Please make sure all UPMC and Children's ERs know to do concussion testing, to prevent missing this!
Dr. Fazio listened to my son. she helped me when making an appointment at the therapist by explaining her thoughts on his condition. Further, she made herself available to assess him/clear him in time to play his weekly football game. my son even said that he felt Dr. Fazio was excellent.
The wait time to see the doctor was very short. The doctor spent a lot of time with us and was very knowledgeable. She answered every question and concern with great detail. She is a great asset to your company. We look forward to seeing her in the future.
Dr. Fazio-Sumrok took a lot of time with us during the appointment to thoroughly evaluate my son and to explain everything to us. She made things easy to understand and was very considerate of our concerns during the appointment.
recrptionist was very helpful getting Nathan seen that day
care was good. Questions answered adequately
it was a good experience
excellent service... my son was a new patient, treated like we had been going here for years
DR. FAZIO-SUMROK AND HER STAFF ARE SUPREME!
The providers were very attentive and thorough.
Provider was excellent
She was the best Dr. we have had in a long time. She answered questions my mom & step dad asked. Very well mannered. Very easy to talk to. I'm usually shy and quiet. She made me feel very comfortable.
she was excellent
This is my son's 3rd concussion. This one and the last one were treated by Dr. Fazio. She is great, very knowledgeable, and helpful, and discusses any concerns you have.
Dr. Vanessa Fazio-Sumrok is the absolute BEST Concussion doctor! I have been going to her over two years now and sge is on top of everything and works well with my enture treatment team. I am still ill but I am making progress. She's the BEST!!!!
was really impressed with how thorough Dr. Fazio was, how she listened, and made the important feel personal! Great experience!!
Dr. Fazio was excellent in all aspects of our visit and the care provided
We were very pleased to learn that we were going to be seen by this dr at this location. This location has a wonderful office and staff. I recommend this office.
very friendly/ sociable
excellent experience in a not ideal situation!!! thank you!!!
Dr. Vanessa was great explaining my son concussion grade and what to expect in the next few weeks
Very knowledgeable and gave friendly and caring attention.
Dr. Fazio and her assistant Michele Fisher ROCK!!!!
The office staff and Dr. always make us feel relaxed and cared for. Very excellent care!
We were very pleased with your services. My son and I both appreciated the time and care given by Dan (Dr. Fazio's fellow). Made things easy to understand, and gave us a very positive outlook on the concussion recovery.
Dr Fazio is very approachable &. puts my daughter at ease. I appreciate her professionalism.
Dr. Fazio-Sumrok and her staff were terrific. treated my son with respect and made absolutely sure we understood what course of action needed to be pursued. highly recommended
We came into the office not knowing what to expect as it was our first visit. Came away thinking Dr. Fazio was the best care provider ever!
Dr Fazio is always very thorough and never makes me feel like she is trying to rush me out the door. I always come away with a new strategy to help manage my concussion. I greatly appreciate her expertise and insights.
my daughter was diagnosed with her second concussion. I didn't hesitate for one second to call and ask for her same doctor back. We have had such great experiences with her and the UPMC Pine Center Office.
Doctor was very, professional, pleasant, caring, thorough, and informative.
I took my son because we thought he had a concussion. our visit was one of the best I have had with health professional in months. she was thorough, informative and exceptional luck nice.
Dr. Fazio has been wonderful helping my daughter who is still suffering from symptoms a year after suffering a concussion. She and her assistant were so helpful earlier this year when we couldn't get an appointment with a neurologist for her and they helped us find one sooner.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.