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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Michigan Medical School Ann Arbor, MI
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 72
The provider took time to examine my daughter and answered my questions and concerns. She was not quick to prescribe antibiotics but had a "wait and monitor" approach which I appreciate because it allows things to improve on its' own.
We are very happy with the care my daughter receives from Dr. Jewell. Dr. Jewell cares about her and relates well to her. Dr. Jewell is a great role model for young women. We are still trying to figure out what is causing my child's issue. Dr. Jewell is very thorough and follows up with me as soon as she gets a test result. We trust Dr. Jewell and appreciate the care and attention she is providing my child.
Dr. Jewell is a wonderful, caring provider. She may have been running a little late the day she saw us but she is thorough provider and took adequate time with us to make sure my child received all of the care that he needed at that time and that all of my questions were addressed. She is a top notch doctor in my book!
Dr. Jewell is great - she was running behind, but still took the right amount of time to cover the important questions and discussions with myself and my child. Love her!
staff is always expeditious in registering us when we arrive, nurse is very thorough, Dr. was great, providing necessary information and treatment on our visit, also, the next day needed a form filled out and they were very prompt in completing it.
Dr. Jewell is fantastic!
Dr. Jewell is great! We are glad when she is available locally, at the Moon office, but we like her so much we travel to Wexford if that is where she is. She is wonderful with our children, explains things well, gladly answers questions, makes us feel respected and well taken care of. Dr. Jewell is down to earth and relatable.
Dr. Jewell always takes time to answer all questions. She is patient and gives full focus to my child and asks questions about previous medical concerns, showing that she truly knows my daughter.
Staff was able to accommodate a safe and quiet space for me to breast feed my newborn
love dr. Jewell
She was respectful of my beliefs and interacted with my child very well.
Dr Jewell was incredible with my daughter. to make her comfortable she performed a full check up on my daughters favorite stuffed animal. My daughter loved it and I felt great knowing the doctor cares enough to make sure my baby felt comfortable and safe. major thank you and love for this office.
I couldn't be happier with the care our child is receiving. This being our first child, we tend to worry a lot about everything that happens with him, and knowing our pediatrician is there and understanding and patient has helped alleviate our stress. We are blessed to have found this office and provider.
I absolutely love Dr Jewell. She takes time with us like she has nowhere else to be, answers all of my questions, and KNOWS my child. I can't appreciate her more!
She is truly excellent. I recommend her often.
Dr. Jewell is always amazing. Takes time to listen, offers advice, quick and easy to work with. We love her!
Dr. Jewell and nurses were amazing. Quick and friendly, answered all of our questions and gave advice. We love coming to see them. Excellent care!
Had an unusually long wait in waiting room and again for the doctor. Not typical as previous visits we were seen almost immediately. Otherwise, great care as always. Nurse was super patient with my 3 year old who refused to have height and weight checked. Love this practice and all staff.
excellent sick visit
they were able to provide both of my children their flu shots since we were already there, which was extremely helpful!
provider is excellent - wait time was really long....early 1 hour after appt time.
A great Doctor and very professional!
We love Dr. Jewell!
absolutely love and appreciate dr jewell and we are grateful she is our doctor!
We've been going to CCP for 15 years. I've had no negative experiences but can say that the Wexford office is exceptional!
we love Dr. Jewell. she was amazing in helping my son feel better. she found the problem and was immediately able to get in his ear and get that tube out. it has been bothering him for some time and she succeeded. He has had no problems since. she was so graceful as she worked. I am so pleased with her and her care!
Dr. Jewell is the best doctor for my daughter. I think she is an awesome listener and a caring, relatable physician. We are always happy to see her!
I really appreciate the way Dr. Jewell asks about the total child; i.e social habits, hobbies, sports, and not just the clinical stuff.
very long wait time for appointment, almost an hour, but it was a Friday at the end of the day so I understand
Dr Jewell is who I would pick to care for my children - she is the best. my daughter who is a teenager feels very comfortable talking with her and Dr Jewell is very comfortable talking about any subject and making it possible to have a conversation that is easy and matter-of -fact. She is excellent at listening to her concerns as well as mine and always offers great suggestions of different ways to help with the issue at hand. She was more helpful about my daughter's sleeping issue in the time of an office visit than the 2 years of therapy my daughter has received. Also, she has taken the time to decorate the room so that bringing along my 7 year old son to the appointment was actually fun for him. I wish I had taken a video of him talking about all the different things that she had on the walls- it kept him busy the entire time. And she always spends as much time with us as we need- I never feel like we are rushed. I would much rather have to wait a few minutes to see a doctor who is taking time with a previous patient because I know they will take their time with us, and I appreciate that so much.
Everyone was friendly and caring
I'm thrilled that we found Dr. Jewell. She is very knowledgeable, she relates very well with my children and she is a good role model for my young daughter. She genuinely cares about my teen's welfare and I love that she can talk to her about sensitive age appropriate topics. I never liked going to the doctor when I was young but I would have if I had a doctor like Dr. Jewell. She's awesome!
dr Newell is amazing! thankfully we don't come often usually just for wellness visits. she is engaging knowledgeable and puts my child at ease.
Dr. Jewel-Mahler is a terrific physician. She patiently answers all of my questions, including one submitted online through MyUPMC between well child visits.
Dr. Jewell is excellent. She took her time with our children and spoke personally to them, giving them the chance to be active in their health which we feel is excellent. She took time to explain things in a way out children would understand and made our experience great! We have already referred her wonderful care to our friends who are expecting! We will keep coming to this practice because of the exceptional way we and our children were cared for! Thank you!
Dr. Jewell is very patient, listens, answers questions. She is great!!!
I love this doctor. She is the only doctor my daughter has had an appointment with and didn't cry. I feel very comfortable with her and she doesn't seem to judge when a mother is talking about her children.
Dr Jewell is same like in the ones in good old days where primary care Docs where more approachable , can understand patient as a whole and not in piecemeal .She sets a high bar and have seen doing it consistently for the last 7 years .
Dr Jewell is the BEST!!
great doctor- warm, knowledgeable and was generous with her time.
My daughter went in for a few different worries. Once Dr. Jewel found one thing she stopped looking into the other problems. Sending us home with a wait and see. Had to call and talk to regular Dr. and ending up being sent to Children's Hospital. Lesson learned only see main Ped from now on.
Dr Jewell was very well informed, intelligent, helpful, personable, and did a superb job in caring for my son.
Dr Jewell is always professional and friendly. she makes my son feel comfortable! nurse Brenda is also outstanding! she makes us feel welcome and is very thorough.
I love Dr. Jewell. She really works to engage my daughter and make her part of the solution, not just tell give me daughter a list of things she needs to do. By getting my daughter involved it the resolution, it makes it easier as a mom to implement any recommendations. She also finds a way of balancing the conversations between my daughter and I so we both have an opportunity to share and be heard. I especially appreciate how I can make a brief comment about a behavioral issue we are having and she seems to know exactly where to go with it. Pretty much saying the same thing I have been saying on deaf ears but in just the right way for my daughter to hear it and understand it.
We love Dr. Jewell!! We had a lot of questions and she never made us feel rushed. She asked open-ended questions to get a better idea of our concerns, and offered great advice and help. She is wonderful! And Kari, the nurse, is great as well!
We've always had a great experience with this doctor's office. We'd definitely recommend family and friends here!
Dr.Victoria Jewell-Mahler made my sons visit a pleasant one. She sang songs to him, explaining to him what she was going to do.
this office and physician are great!!!
We have been incredibly pleased with all of the doctors and nurses at CCP, especially Dr.s Jewell, John, and Rutkowski. They all provide great care and seem genuinely interested in listening to and answering all of our questions.
Doctor was knowledgealble, enthusiastic and relatable for my teen boy. Appreciated her professionalism and kind demeanor very much.
Thanks for taking the time to answer so many questions!
Love this office. I forget the nurse's name but she's been there since our kids were babies and she's fantastic. Long blonde/brown hair and is so amazing with the kids. Plus she gives the fastest shots ever! A+++ Dr. Jewell is always the doctor of choice for our kids and she's always fantastic as well. We can't imagine going to any other provider.
Dr. Jewell is always the best doctor! Thanks!
Dr. Jewell is wonderful! She has seen our daughter since she was one week old and we request her for every well-child check-up. She makes our daughter feel very comfortable and is very respectful towards her. Dr. Jewell takes her time and explains what she is doing and why in a way that is very easy to understand. We highly recommend her! The nurses and staff at the front desk are very helpful, as well.
Dr. Jewel is excellent! She talked with both my daughter and myself during the examine. She explained to my daughter everything she was going to do before she did it. Puts everyone at ease.
everyone was so friendly
she gave us really awesome advice and tons of information on what to expect for her development until our next appointment.
LOVE Dr. Jewell!
She was the best doctor we have ever seen for our daughter. She was great with her. She sang to calm her down and really put in an extra effort to make sure she wasn't scared. We usually go to whomever is available but all future appts will be made with her because of how truly caring she is and how great she was with our daughter. You have a special Dr there and should be proud of her. She was just amazing with our daughter.
Dr. Jewel engaged with my teenager on a level that my teen could understand. She discussed issues relevant to my teen's age and inspired my teen to make good decisions. Dr. Jewel had my teen's mental and physical best interest at heart. As a parent I was very happy to see how she related to my teen and look forward to seeing Dr. Jewel on our next visit.
We love using Dr. Jewell whenever we are able to schedule an appointment with her. she has been wonderful with both of my boys.
My daughter ADORES this doctor. My daughter is 15 and she was able to talk to HER not me about the issues my daughter had and spoke to her in a way that she understood. Even praised her for all the hard work she was doing to live a healthier life style.
Dr. Jewell is simply excellent to meet with - she discusses expectations for growth and development in the near future, asks about family concerns (e.g. "Do you need to vaccinate for planned travel") - she is thorough, and patient with our questions about our daughter's care by a urologist. She does not dismiss questions and gives suggestions about how to track/monitor concerns on our own. Dr. Jewell recommends resources we can read or look into about behavioral questions. She clearly looks for a holistic picture of our child's health, but also speaks to us (parents) with the expectation that we can manage or understand situations on our own.
everyone there is very pleasant, polite and helpful
Dr. Jewell is always extremely thorough and has a wonderful rapport with my sons. we prefer to see her, when we are able. she is our first choice in the office.
Dr. Jewell and Dr. Gatial are great, my son is always well taken care of when in their hands. When we couldn't see anything obvious we went for further testing at the ER to rule out anything serious. They were in constant talks with the doctors at the ER.
Dr. Jewel is a wonderful and caring doctor- we have only had good experiences at this office. We have seen most of the providers and always have a great experience.
Friendly, professional, caring
Very pleasant experience overall. Dr. was very informative and sensitive to concerns. I felt listened to.
This was our first visit and we had a wonderful experience. Dr. Jewell is incredibly attentive and took her time throughout our appointment.
Dr. Jewell answered all of my questions thoroughly and went above and beyond during our appointment to make sure that all of my concerns were taken care of.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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