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Doctor
Listens Carefully
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Provides Information
Explains in a Way You Understand
Pediatrics
MD, University of Pennsylvania Health System Philadelphia, PA
University Hospital of Cleveland/Case Western Cleveland, OH
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 95
Always very helpful and knowledgeable all around at this office!
Excellent office; Always available for questions; Staff seem to be happy and interact well with patients and families; Physicians and NP's caring and do great work
This was a well-child visit for my child and we have routinely met with this provider for visits like this in the past. Previously, the doctor would speak to my daughter alone to ask questions and provide her with time to express concerns privately. During this visit, the doctor seemed very rushed, did not offer the alone time, and left the room on two occasions to take other calls. I don't believe my daughter actually had anything to share with the doctor but I believe the doctor should still offer the service and time despite how busy she may be with other patients.
Dr. Kisslinger was such a great listener and really took the time to understand what concerns I had regarding my son.
Absolutely love Dr. Kisslinger and will continue to go back to her. She has a way of explaining things in a very gentle and supportive manner.
I only wish that she could be my child's provider for life!!
she was so wonderful! made me feel so comfortable and made me feel as if I was her only appointment that day.
Great experience, appointment was handled in a timely manner.
I have been very pleased with her the few times we have interacted. She listens well and asks good follow up questions to make sure she understands concerns and is very thorough.
First time I met Dr. Kisslinger - loved her! Glad I picked her to be my children's PCP.
very happy with Dr Kisslinger so happy with everyone in the office
Dr Kisslinger is by far the best pediatrician a family could ask for.
Dr. Kisslinger has been the pediatrician for my three children for the past 18 years. She is caring, patient and very thorough. She always has time to answer any questions and give explanations. I can't imagine my children having a better pediatrician.
The provider answered very thoroughly the child's questions, and gave good advice and information about those issues that came up. There was, however, no time to talk with the doctor without the child present. This prevented being able to ask questions about his health that I didn't want to say in front of my child. My concerns, therefore, went unanswered, unfortunately.
Dr. Kisslinger is an amazing, caring and wonderful pediatrician.
Dr. Kisslinger us wonderful . She listens to our concerns. She is very kind and so helpful.
Dr Kisslinger is exemplary. She is an exceptionall care provider.
Abdolutely love Dr. Kisslinger, which is why we always go to her for appointments.
Dr. K never seems like she is in a rush (even though I'm sure she is) and spends time with my son and answers all of my questions thoroughly.
Excellent providers and practice as a whole. Have been going to this practice for many years, maybe 18 or so.
this was a mental health visit and Dr. Kisslinger was excellent. very compassionate
Dr. Kisslinger took sufficient time to diagnose my daughter's problem. She was patient with my family as little brother attended the appointment as well. She showed respect for us and listened. She was not presumptuous, but went back to research the appropriate protocol for my daughter's treatment.
The doctor was very nice in treating for my newborn. She made sure she was comfortable and got taken care of properly. She made sure she was completely okay. She also answered all my questions I had. She even let me take my time to stay and finish up all paperwork.
we love dr. kisslinger! she always takes her time, answers questions and makes my girls feel calm.
Doctor was very accurate in her explanations and caring with my child
We love Dr Kisslinger. She always takes time with us and I feel like she really cares about my kids.
I feel that she sometimes minimizes the concerns I have about my child's health.
Dr. Kissinger was thorough and knowledgeable and KIND. She paid extra attention to make sure both my son and I were treated respectfully and had all questions answered. My 8 year old commenented that she talked specifically to him and not just to me. It meant a lot to him.
Dr. Kisslinger is the best doctor because she takes the time to make sure all of my questions are answered. She has the most helpful suggestions when it comes to my childrens' health.
great service!
Very professional and straight forward.
dr kisslinger is always very thorough and very kind.
she' very good
Dr. Kisslinger is the best doctor I could ever ask for regarding my children's well being. She takes the time to explain things and also shows genuine compassion for my children.
All went smoothly. Have had prior LONG waits for general checkup but NOT this time.
Victoria Kisslinger is an excellent provider. My kids always enjoy seeing her and feel very comfortable talking to her and answering questions.
When I called the answering service, I did not have anyone call me back so I called in the morning to have my child seen. This doctor is the absolutely best doctor ever for my children and I recommend her to everybody!
We love Dr. K! She has a wonderful way of calming parenting concerns and makes her answers very easy to understand. She always has good advice/ "tricks" for infants!
Dr. Kisslinger is very thorough and caring. she is wonderful!
all good, nothing bad
Great experience,as always!! We did need to wait about 20minutes for the doctor to see us, as there was ALOT of walk in patients. This was a time issue for me and my work schedule, but understandable, I guess...
We have consistently had excellent experiences her, she's terrific
Dr Kisslinger always makes us feel as if we she is totally focused on us during our visit and takes our concerns seriously. Her responses are always very well thought out and she always makes us feel as if she is doing everything possible to respond to our needs.
very trustworthy office, thank you!
Most joyful experience with Dr. Kisslinger, my daughter loves her.
listens very well
this was our first walk in visit during walk in hours and everyone was friendly and courteous and took good care of our boy.
Dr. Kisslinger was amazing an helped us get seen immediately due to an unexpected family death and made sure our newborn was healthy enough to attend as well as give us advice on how to keep him healthy.
Dr. G and Dr. K are amazing pediatricians! It's a shame that they have absorbed all of Dr. Lanz'a and Spahrs clientele making the wait time in the office excruciating for parents and children.
This experience was fantastic. The doctor was extremely thorough and informative.
dr Kisslinger is the absolute best. she is so caring and gentle and kind. we love her!
Excellent visit! All of my questions were answered well by Dr. Kisslinger and she devoted a lot of time to addressing my concerns.
Dr Kisslinger was in a hurry. So unlike her. Usually she is very deliberate and thorough. we did wait 20 to 25 minutes to go in so I think she was trying to make up time.
Dr. Kislinger was wonderful in how she interacted with my 1 year old.. got down in her level, very gentle, didn't seem to be in a hurry
Dr. Kisslinger is an amazing physician. The amount of care and tenderness she demonstrates toward my 9-month old is incredible. She is patient with him, uses a reassuring voice, and explains each thing that she is doing - whether it's looking in his ears or listening to his heartbeat. She allows his to see each instrument before using to be sure he is comfortable with what is happening. I appreciate the amount of respect that she shows to me and my son so much. I cannot speak highly enough of her. Please be sure to relay these thoughts to her. Thank you.
The nurse quickly administered my babies shots and showed a lot of concern for his comfort. My son's doctor is very compassionate and motherly. She answers all of my questions with detailed answers and provides recommendations that work well. My husbsnd and I are very grateful that we found such a great pediatrician for our son.
We look ve Dr. Kissinger and can't imagine going anywhere else for our daughter's medical care. Dr Kissinger is Gentle, thorough, and is always willing to take as much time as needed to have an actual conversation about my child's healthcare and well-being.
We love Dr Kisslinger she is so sweet, and so thorough.
Dr. Kisinger is amazing. You feel like she has a genuine concern about my children and is great with them. A++
My daughters are always treated and cared for when they visit CCP Mount Lebanon. Our concerns are always their top priority.
Dr. Kisslinger is really great with my daughter--who is often nervous about visiting the doctor. I am grateful to have Dr. Kisslinger.
we love Dr. Kissinger. She is such a kind, warm soul who spends a lot of time talking to us.
Jerry, the medial assistant, was so kind and gentle with my daughter. As a new mom, I greatly appreciate small acts of kindness towards my little girl!Doctor Kisslinger went above and beyond to answer my questions. She took the time to do her own research as well as inquire with a specialist on how to best handle our situation. Knowing that she put so much time and energy into providing the best care for my daughter has put me at great ease.
Dr. Kisslingler creates and maintains an excellent rapport with my daughter, she knows how to interact with young children well.
All was okay. Dr. K was somewhat dismissive about my child's statement that her ear hurt. Dr. K responded that it wasn't her ear, it was her throat. My daughter later expressed frustration that she was "told" it was her throat not ear. I understand the difference between pain and referred pain. Dr. K could have explained it that way to the patient. My daughter felt that Dr. K didn't take her word for the symptom.
Dr Victoria Kisslinger is an awesome pediatrician. We are extremely lucky to have found her.
My child came in with flu like symptoms. The doctor is incredibly good with both me and my son. However, after administering a strep test we never saw the doctor again and I had to flag down a nurse to get an explanation of what was next. It was a very abrupt end to the appointment with no discussion of how to deal with the flu (or even if was), just that the strep test was negative. It's the only negative interaction we've had in 10 years, which I am thankful for. But when your son has a temp of 100.9 for days on end any discussion of how to proceed is appreciated.
she is really good and she take
I had to bring up something regarding child's medical history and how to address moving forward. I felt like this should have been noted in my child's record and brought up by the doctor (we discussed at previous appointment that this would be discussed at the next well child visit). Then felt rushed to discuss it. This was an issue that my child had been seen for on numerous occasions and referred to a specialist for.
I was really impressed by Dr. Kissingler's ability to connect with my daughter and speak to her in a very sensitive way. She spoke to her in terms she could understand and considered her choices to be very important. Thank you for being such a caring provider!!
Dr. Kisslinger & her entire staff are always professional & kind
extremely nice and knowledgable
Dr Kisslinger & her staff far exceeded expectations.
Dr. K is the best at communicating with the child about his/her pain. She is respectful and kind towards children, her demeanor is calming and confident in her abilities. I highly recommend her!
Dr. Kisslinger was so kind to my daughter and made her feel comfortable about pre-teen issues. After the appointment, my daughter said she was really nice and that she wanted to see her for her next appointment.
We love Dr. Kisslinger! There has not been a visit yet where we felt our daughter did not get wonderful care, and Dr. K is the best at answering our parenting questions.
This doctor is super amazing. I see her mostly for walk in visits. but the whole staff in general are great
wonderful with my child; eased his anxiety and made him relax; involved him in what she was going to do - showed him the otoscope and how it worked
Dr. Kisslinger is truly an exceptional physician. She intently listens to both her patient and parents and shares her thought processes openly and professionally. He care is excellent!
Truly wonderful doctor. We are lucky to have her.
Excellent from beginning to end.
Dr. Kisslinger is very attentive and my children feel very comfortable answering her questions.
Dr. Kisslinger ALWAYS listens to our concerns and talks my child through the exam and gives an explanation as to why she has to check certain things. She is WONDERFUL!!!!!!!!
Victoria Kisslinger is amazing at what she does. I would recommend her to anyone. she is kind,patient, calm, compassionate and great at her job .
Awesome
awesome
Dr. Kissinger is so sweet. She is soft spoken and very attentive with my son. my son adores her.
very good experience. super nice team. we are glad with our choice to select Dr. Kisslinger to be my daughter's new primary physician
Dr. Kisslinger always explains things so well to my daughter. I love how she involves my daughter in ways to be healthier through eating well and physical activity.
Dr. Kisslinger, nurses Jerry and Denise are amazing. We love Dr. Kisslinger and think she is the best doctor. She is caring, attentive, and extremely knowledgeable. I would recommend her to all my friends and family. CCP Mt. Lebanon is a great office because of all the fantastic people who work there.
good
We absolutely love Dr Kisslinger. She speaks directly to the child and asks appropriate questions and listens to their responses. She explains everything thoroughly and is truly building a trusting relationship with my children. We never feel rushed during our appointments. All around a great, positive experience.
wait time was long
we waited over 45 minutes to see the provider which is far too long.
We love Dr. Kisslinger! In the past, we have also been seen by most of the other doctors in the practice, and they are all wonderful. The only drawback is the wait time, but I will gladly wait for such wonderful pediatric care.
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