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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Cornea and External DiseasesRefractive Surgery
MD, All India Institute of Medical Sciences New Delhi, India
All India Institute of Medical Sciences New Delhi, India Royal Victorian Eye and Ear Hospital East Melbourne, Australia Royal Victorian Eye and Ear Hospital East Melbourne, Australia
UPMC ShadysideUPMC PresbyterianUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 98
telephone calls seem to always go to the office voice mail and no return calls back to the patient
The doctor and his staff are very good at what they do, very professional and very courteous.
All personnel were courteous and professional.
very, very good!
Dr Jhanji and his entire staff was amazing. I enjoyed my visits and I was thoroughly educated on my procedure and what to expect post op. I cannot say enough wonderful things about my experience. He gave me the gift of clear vision without the need for glasses or contacts after wearing glasses for 34 years. If there was ever a UPMC interview on him or my experience I would love to do it. He provided me life changing medicine that I can never repay him for.
The MD seemed very much in a hurry. He came in to the room while the resident was looking at my eyes. It was a very business- like interaction.
I was extremely impressed with every single person I met throughout my experience with the practice. I surgery can be intimidating, yet everybody was patient understanding and considerate. This was a wonderful experience.
Caring, knowledgeable, professional yet friendly physician!
The stabbing pain in my right envy was not addressed. My "floater" problem was, and an explanation was given. Over the counter drops were prescribed. My Pharmacist was very helpful in directing me to my best option.
The doctor was able to see me the same day, which was important to me. He did a thorough exam and explained things clearly.
every thing went well and timely
my daughter has downs syndrome Dr Jhaji and his staff have been very patient and professional with her explaining and showing her everything in a way that she could understand .I would highly recommend Dr. Jhanji to anyone.
I was very please with the detailed care I received at this office
He's very kind and respectful.
Very good office staff including Doctor
My visit was very through. I was examed by 2 others before I saw the doctor. i believe this approach was excellent in a TOTAL diagnostic test.
i required a prompt visit for suspected corneal abrasion given that i'm sightless in my other eye. I received a very prompt appointment and the appointment itself was on time and thorough.
above average care
VERY THOROUGH, PROFESSIONAL AND FRIENDLY
wonderful physician. listened carefully to my concerns and explained everything so I could understand. Made me feel comfortable choosing UPMC.
very interested in your wellness care and making sure your feeling better and comfortable
Have found everyone from physicians, extenders to clerical pleasant and helpful. I feel confident I am being provided great care.
Excellent physician, he spent a lot of time with me and was unhurried. Answered all my questions.
Very good experience.
I was very happy with my appointment with Dr. Jhanji. He explained everything, answered questions, and was thorough, pleasant, and kind.
I was a referral from another doctor. I wish Jhanji would have read my medical papers that were sent before he entered the room. I did not feel that he was thoroughly informed to talk or treat me properly.
great staff!! girls at desk were courteous and fun
IMy experience was very good , was very satisfied with everything.
He recommended I see a different eye doctor to help me with another problem outside of his field.
Dr. Jhanji was great
I was pleased with his care.
the doctor was very thorough and I could tell that he was very intelligent on the subject matter. his fellow (the doctor who saw me before him) was also very thorough, explained things in an easy way, and made an axiois visit very comfortable,
I was pleased with my visit
Good interaction, explain options and planned the future care
my eye Dr is great!
I'm blessed and satisfied with to No
My experiences have been very good with my care provider.
I was sent to Dr. Jhanji by Dr. Shah and I speak highly of both Doctors
It was a first visit to a new specialist so it was more a feeling-out visit.
Care was thorough and addressed my concerns.
I was very impressed with the entire medical experience from the clerical staff to Dr. Jahanji. I was incredibly impressed with the RN whose first name is William, he was efficient, courteous and very helpful in answering questions. He should be commended for his work.
Dr. Jhanji's great!
Physician listened and explained. Did not feel as though he rushed. Felt there was true concern for my issue.
The eye doctor spent about 2 minutes with me. He did not go into any detail about my eye exam.
I'm very happy that I joined the UPMC healthcare system.
first visit and left quite pleased
Dr talked over opitions with me
I have been seeing dr mammon as well: both doctors are excellent: I have been traveling to Pittsburgh since September: due to an eye parasite caused by water. I have been treated with kindness from everyone in the office and it is much appreciated. all have been very accommodating with three hour drive. I give Kudos to all personnel
Actually the Doctors and the staff treated me with a lot of respect and professionalism, I left that place very satisfied by the attention and by the hope that they offered me for my treatment of the eyes
good...the dr. asked the additional cost involved in a new procedure was one that I could handle financially.bad...I did not get the perscription for new glasses that I asked for when my eyes were measured as to changes.
good experience with my visit.
Excellent provider. my only comment is that he is somewhat impersonal. Not a warm bedside manner.
I received excellent care from both the doctor and the fellow who examined and talked to me.
Dr. Jhanji and staff were amazing, they made sure I knew what surgery I needed and I was overall well informed about the procedure. I can't thank Dr. Jhanji and the nurses enough, they took really good care of me.
I was seen and examined by more than one parson...listened to and cared for.
The doctor and resident were very thorough. Also, the technician was also helpful.
Dr Jhanji seemed to be very good. Its too early to tell if he fixed my vision problem.
very well organized facility, thorough testing, provider was courteous and concerned and did not jump to conclusion, gave solid advice.
Dr. Jhanji is extremely professional, thorough, intuitive, compassionate, thoughtful, humorous...and the list goes on! He is non-judgmental towards me regarding how I thoughtlessly managed to find myself in this unsightly condition! I remain extremely grateful to Dr. Jhanji, Dr. Faith, Julie and ALL of you at UPMC Eye and Ear. Thank you is not enough ....
Dr Jhanji seemed nice enough but I was probably only with him for about 5 minutes if that. Bill, the technician, was great. Very thorough to get an idea of what was going on, asked questions, etc. Unfortunately, I wasnt able to get too clear of an answer of my condition and why it happened or care for it.
This visis was significantly better than my previous one. The physician demonstrated improved bedside manner and respect.
This physicians diagnosed me and treated me immediately. The nurse working with him was EXCEPTIONAL. I was very anxious about my sight, and now I am able to see clearly out of my left eye.
I had been suffering with eye problems for nearly 6 months . within a matter of minutes Dr Jhanji had a diagnosis and treatment plan . I was beyond happy with this appointment!!!
Dr junkie is the best! I have complete trust and faith in him and his kowledge. he is compasionate, explains til you understand attentive listener excellent dr,and diagnostian I had been to 3 ophthalmologist before this dr junkie diagnosed 1st time in the chair followed up with tests and scans to confirm. all of this was done in m y first vist he is A+++ in. my book
excellent care provider by the Doctor, Fellow and technician .
doctor jhanji was perfect and very concerning, During surgery staff took pre cautions to be safe and make sure correct procedure was being performed.
Door was left open while going over medical history? So everyone walking past or in the hall could hear No gloves worn
I feel like everytime I go to this office, I start over. I have been there 3 months in a row and see a different resident/fellow who obviously has not read my chart as I tell the same story over and over. I see them much longer than the physician, but they can't really answer questions. The physician comes in and they all talk in language I don't understand and within 2 minutes have a plan of some other regimen of eye drops. one visit they tell me they don't like to prescribe restasis but the next visit that is exactly what they give me. It is very frustrating as I feel I get 3 minutes of physician time, they change my eye drops and say come back in a month - I will be on my 4th visit (at $40 copay and $5-8 to park each time) and still do not have any long term plan for my issue.
everyone was extremely professional, respectful, and helpful. This was the first visit and happy that we will be back for continued treatment.
I felt that this doctor was somewhat judgmental of my previous eye treatment and decisions. I don't think he was interested in listening to what I had to say. He was a little bit patronizing. I spent over 30 minutes with his assistant, waited for over 20 minutes for him, and then the visit was over in less than 10 minutes! The UPMC nursing staff was excellent as usual.
Very good experience. knowledgeable and professional.
I was a new patient, and was really impressed with the level of service by this provider. I plan on switching my care to this provider, and have already recommended this provider to friends and family.
overall excellent care
I don't usually use Upmc but was very very impressed with hospital and staff. very impressed
Dr. Jhanji was an excellent care provider. He was thorough, answered my questions, and inspired my confidence in his assessment and recommended treatment.
no treatment really. was seen for the same issue before which wasn't effective and was just told to switch to a different over the counter eye drop. was told that my condition was "not that bad" even though the only testing that was actually done showed a severe condition. I felt like I was being brushed off even though there are multiple things that could have been done only by a physician and were not.
The nurse got me in quickly and he was very good. I waited and an assistant came to care for me. The doctor, Jhanji took him away when he started. Jhanji came back and quickly assessed me. He kept answering his phone right in the middle of looking at my eyes. Everything went well. The assistant finished up and the receptionists were very kind.
The physician did not demonstrate respectable conduct during my visit. He entered the room and did not greet me. Instead he asked the medical student "what is the age of the patient". He proceeded to conduct himself this way throughout the appointment until the end when he asked about my profession at which point I explained that I am a physician at UPMC. At thirst point, his demeanor changed. I was disappointed that my profession would dictate the level of service.
My optometrist told me my eyes are getting worse and that I would like need cataract surgery. This gave me a scare so I asked my PCP (Dr. Kapoor) to recommend and eye specialist so that I could get checked. Dr. Jhanji and his team (and RN and a medical student) carefully checked me and, as I learned, my eyes are quite for a 60 year old! I appreciate greatly that the team is so conservative about aggressive interventions (eye surgery!). The entire team taught my some good things about aging and eyes. And, I will follow up in another year. THANKS!!!!!!!!!!!!!!
this doctor literally saved my eye from a parasite. I am so glad I went there. They squeezed me in on a Friday. The doctor had specialized knowledge that most doctors don't have since he is from the other side of the world. He is experienced and diagnosed me properly after visiting 3 other doctors.
The provider came into the exam room before the dye drops were given. He examined my eyes without the drops being in and said he would be back. The Resident put the drops in and she examined my eyes. She said everything looked fine and left to get the doctor. She came back and said he didn't need to see me!! I paid to be seen by an experienced opthamologist. I wanted an experienced doctor to give me his opinion. Maybe he would have seen something the resident in med school missed. Very disappointed, as my eyes were still bothering me.
I went for a second pinion and left very happy with the results of my visit
I'm very satisifed with the care I receive at UPMC Eye
I think everyone was very competent but they could have paid more attention to my explanations of my injury and description of my discomfort/concerns. He wasn't as attentive and friendly as he could have been.
Excellent experience from start to finish.
this is not my normal eye dr. mine was out of town and I was having an issue that I thought needed looked at soon. Nurse who got me the last minute appt was extremely accommodating in getting me an appt so I didn't have to worry about my issue.
my appointment was at 1 and the board said my doctor was on time. didn't get in there until at least 2:30. when you have a child with you that's not ideal. maybe don't schedule so many appointments at one time. I don't think I'll ever come back
On May 12, my appointment was 2:15 pm, I waited till 4 pm, and did not get to see the doctor, then, I had to leave due to my conference at 4 pm. I will have to reschedule for an appointment. The patient load at this UPMC office is overloaded. I am considering to change to another care provider.
As a medical professional myself, the doctor and his resident answered my questions and treated me with respect.
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