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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
General Spine/Back/Neck (Non-Surgical)Spine/Back/Neck Surgery
Orthopaedic Surgery of the Spine
MD, Rush University Medical College Chicago, IL
Hospital for Special Surgery New York, NY
UPMC Children's Hospital of PittsburghUPMC EastUPMC PresbyterianUPMC St Margaret
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 276
I have nothing bad to say about my visit. It was my first experience there.
Dr. Donaldson was very caring about my medical issue and explained in detail how he would approach the problem and why.
Very good experience with Dr. Donaldson and the entire staff. Dr. Donaldson is a great surgeon and I would recommend him to others.
Dr. Donaldson is an outstanding doctor who truly cares about his patients. I would recommend him to anyone in need of his services.
In my opinion, Dr. William Donaldson is brilliant, skilled and compassionate. My wife and I are fortunate to have him as our physician and surgeon. UPMC is blessed to have him.
Dr. Donaldson and I outlined a plan for continued care that included results and findings from my back surgery, Xray, my input regarding current areas of pain and level of pain, medication, prescribed followup physical therapy, and directions about future appointments and/or ways to contact him as needed. He was very encouraging and clear while explaining the details of my case.
The doctor was very knowledgeable about the problem with my back and how my back pain may be eliminated.
Dr.Donalson is incredible. My back surgery in 2018 was a life changing surgery. Now I have another issue and I put complete trust in him to help me through this. UPMC is fortunate to have such an awesome surgeon on the team.
Dr. Donaldson and his staff (Jennifer) are very knowledgeable and inspire confidence. They answered our questions and explained the problem, the recommended procedure and the possible outcome. They spent a lot of time with us even though Dr. Donaldson was running very behind schedule.
I thoroughly trust him since he operated on my neck years ago.
Dr Donaldson has been such a blessing to me and I believe that he is an Angel in disguise. Dr Donaldson has been such a caring Dr and informative. I really appreciate Drs like Dr Donaldson and give the most respect to him.
Dr. Donaldson has been exceptional concerning my care. His bedside manner is the best I have experienced. I hope I don't need future treatment, but if I do in his area of expertise, I pray he is available to treat me.
My extensive spinal surgeries were handled with professionalism of the highest order. Dr. Donaldson made my wife and family feel calm and at ease through every step- both times. I use UPMC for me and my family because of him.
I was seen promptly,Dr Donaldson as usual is very courteous and listens to me about my injury,if I would decide to have back surgery he would be my doctor.
I am guite satisfied with my provider and his staff. Very patients with answers to my questions, always shown my xrays and explained as to what I'm seeing plus I feel very comfortable with them, not made to feel like some quinea pig.
I was very impressed with every aspect of my appt. and if I need further treatment it will certainly be Dr. Donaldson.
first visit with Dr. Donaldson. I thought it was a good visit.
Everyone was courteous and helpful. Dr Donaldson explains everything so you can understand what he is talking about.
Dr. Donaldson is probably the most compassionate physician I have ever had. He does not jump into doing surgery unless it is really needed. His staff respects him and it shows in the treatment of the patient. I am glad he was recommended to me.
would have liked more time to review scan I had and questions about it
dr Donaldson is da bomb
Health care at this facility was very good. No bad experiences we're had.
everyone was very professional and thoughtful
he is really professional while being kind and informative.
I always receive the best care possible when I see Dr. Donalson.
Dr. Donaldson is absolutely wonderful and I'm grateful for the care I received!
I have been extremely happy with Dr. Donaldson and his staff - received wonderful care.
very impressed with Dr Donaldson and staff.
very short waits
I saw Dr. Kaufmann for numbnesss in my hands and on our receiving abnormal EMG and MRI results, was immediately referred to Dr. Donaldson on the same day. Both Dr. K and then DR. D did excellent jobs of explaining complicated MRI and E MG results. My chief complaint is that both of my hands are bilaterally going numb in the ring and little fingers, and I am very concerned about this.
My doctor referred me to Dr Donaldson for neck pain. I had surgery in Nov. and I'm doing very well.I would definitely recommend Dr. Donaldson to my family and friends. I travel one and a half hours to see him, but it is worth the trip.
I must say this office visit was professional and one of the best, most comfortable experiences I've ever had at a drs office, I felt as if they were really concerned about me, my issues and were very informative and experienced with their ideas, thoughts and assessments as well as ways to go from here. I felt very st ease, felt as if they truly care about my well being
I was well taken care of from the time I walked in the door.
everything very good. Dr Donaldson, excellent
I liked this Dr. visit and his ways to correct my problem. Seems to be working.
Great Dr and easy to talk to
Dr Donaldson Listens, and understands complex neck problems
Dr. Donaldson always listens to any concerns I have and answers all questions. It is always a good experience.
He is thoughtful and cares about his patient. He listens and discusses the options available.
The Dr did not want to take my case. he said there were friends in Chicago he could refer me to!
dr Donaldson was very nice. waited in exam room a little longer than I was hoping.
Dr Donaldson is one of the most kind caring compassionate physicians we have ever met. My wife had surgery years ago on C6 and she was very impressed by Dr Donaldson. We will recommend him to everyone.
Dr. Donaldson is incredible,have the utmost confidence in him!! his staff is also incredible!!
Dr. Williamson Donalson is an outstanding doctor. He cares and he did an excellent surgery on me. he is a keeper.
listened to concernsdid not address pain
They are the most professional staff and office I have ever attended. Dr Donaldson provided me the best care possible and I felt confident going into the surgery, that he was going to correct my issue. Never doubted him for a moment. His staff was also top notch, friendly, courteous and professional!! Awesome!!
I would recommend Dr. Donaldson to anyone.
great and comfortable experience.
Very good experience with care provider, just hope he can come up with a good solution to manage my pain
I always get the best care Dr. Donaldson. He is very thorough in answering my questions and making me feel at ease about my injury. Dr. Donaldson shows compassion for his patients and their needs.
I am very satisfied with my care from Dr. Donaldson and his staff.
Dr. Donaldson is not only a brilliant surgeon, but a caring, compassionate physician (with a sense of humor) who always places the needs of his patients as his priority. He is to be trusted and respected implicitly.
best surgeon ever. very grateful for this
I highly recommend Dr. Donaldson and his staff.
Today was my last appointment with Dr Donaldson as follow up to my neck surgery. He is an excellent surgeon with great bedside manor. I would not hesitate to recommend him to anyone with spine or back issues.
dr Donaldson is always caring and pays attention to what you are saying
dr. Donaldson is simply the very best. His entire staff are very kind and professional
good experiencegood experience
Other than the doctor being an hour late it was a good experience
The physician asst was very nice and very knowledgeable.
he is the best concern ed about my health
very attentive and thorough
I am totally confident in his abilities and expertise! I highly recommend Dr Donaldson!
Dr. Donaldson is the best doctor to help me with my situation! He is kind, caring & wants to do what is best for me! He truly is what all doctors should be!
I was impressed with the kindness and efficiency of everyone I encountered.
Kind staff. Wish for more time to talk with the doctor.
Always caring and concerned for my well being. Takes his time and answers all questions.
as always everybody in dr. Donaldson's office is very kind and professional. Noah the fellow was very thorough and also very kind. Dr. Donaldson as always is is very kind and compassionate as well as knowledgeable
Good experience, Not such a good outcome.
Dr. Donaldson always makes me feel like he genuinely cares about me as a person; therefore, it was a good experience.
Dr Donaldson and his staff have been incredible
Dr. Donaldson and his staff were wonderful. He truly listened to my concerns and took the time to explain everything I was seeing on my MRI. He was very thorough and appreciatec my input as well as far as plan of care. I will most definitely recommend him to a friend also having spinal issues. Very good experience at my visit!
Good experience everything went very good.
My experience with Dr. Donaldson has always been excellent. Four years ago he performed back surgery on me which was very successful. The follow-up was excellent.
Dr. Donaldson and his staff were excellent. His PA was very thorough in her information gathering and Dr. Donaldson was supurb in explaining the nature of my injury and the fact that it had healed giving me to ok to resume my lifestyle after numerous months. The care and reassurance that I received was a relief ..AND greatly appreciated. I will return in the future should the need ever arise...Thank You
my back is now painless
very good experience. answered our questions. Dr. Donaldson is a wonderful doctor. Takes time with his patience.
Excellent care from all we came into contact with.
very efficient and effective
Dr. Donaldson was very nice. I may have felt that the experience was a bit rushed, but i dont think that has anything to do with the doctor. I am guessing that UPMC wants patients in and out as fast as possible.
Dr Donaldson and his "fellow" were extremely knowledgeable and were able to articulate my condition in "layman's " terms. I am very pleased with this visit as it set my mind at ease co concerning my condition.
this was my visit with Dr Donaldson. I was very impressed with him. He spent time with me explaining my condition and test he was going to order to decide what treatment would be best for me.
Dr. Donaldson was easy to talk to about my condition and concerns, and answered my questions thoroughly.
I appreciated that Dr. Donaldson had my films from 5 years ago and compared them with current films taken - I thought this to be especially thorough in my care.
Dr. Donaldson and the fellow, Dr. Noah Porter were great! They were very attentive and helpful.
Both Dr. Porter and Dr. Donaldson were extremely helpful and willing to answer any and all questions in easy understood and concise terms.
Dr. Donaldson always listens to my concerns and provides a plan to address them. he is a fabulous surgeon and I am extremely satisfied with the care he and his staff provide me.
The provider was very good and thorough .
very pleased with the entire visit.
Dr. Donaldson is a specialist, an orthopedic spinal surgeon. He had an excellent demeanor, answered all my questions and made sure to take the time to help me understand and accept this horrible and nasty surgical procedure, a spinal fusion. He is a real pro in all respects.
good discussion on my problem, both by Dr Donadson's assistant and especially Dr. Donaldson.
Everyting was good. Went the way I thought it would.
i have nothing but great things to say about dr. donaldson and his team, i think ALLof them are fantastic.
Dr Donaldson and his staff were super friendly and courteous. They explained everything thoroughly and in a way that was easy to understand. They seemed to care about my condition and getting me better. Very professional and very knowledgeable.
When I saw Dr. Donaldson it was more than 1 hour after my appointment time. That much wait time is unacceptable.
I've been seeing Dr Donaldson for close to 10 yrs. He had a great bed dude manner, is thorough, empathetic and very knowledgeable l! I trust him completely
Very good experience with knowledgeable doctors who took their time to listen to you and help resolve the medical issues
I really liked Dr. Donaldson. He was very patient and explained everything to me. If I ever need surgery I hope he would be the Dr. to do it.
I felt like Dr Donaldson was not very interested/motivated to help me, because I am leaving the US soon, and everything he suggested would just take too long in the time I had left here. I had the feeling, since I am leaving soon, and won't stay his patient because of that, and I won't provide any expensive tests, he did not put much efford in finding answers and help for me. I very very dissapointed.
Dr. Donaldson and his residents were very attentive and informative about my care.
Dr. Donaldson is very attentive and explains my condition and what steps will be taken.
Always pays attention to what you say. Answers questions. Very polite.
x Ray very good, resident very good, Dr Donaldson talked to me as if I were his brother.
provider seemed concerned with my issues and addressed the steps which, in his opinion, would(may) rectify my health care porblems
Dr Donaldson is among the very best Doctors, among many across the years, that I have ever had. His understanding, concern, advice and support is superior. Umpc is lucky to have him represent your medical program. 5 Stars
Dr. Donaldson answered on the questions about my condition and advised me what I should do at this time! He was very professional and liked him, and when the time comes I will be back to see him. Very Good!
Everyone made myself and all the other patients that were there very comfortable.
Very happy with service and care by my care provider
I am so thankful tor the knowledge and experience of the care provider.
he gave me a better quality life
I have recommend Dr.Donaldson to many of my friends & definitely my family
1st Dr in 4 1/2 years that was concerned about my back issues and ongoing pain.
Dr Donaldson & his staff were very professional & knowledgeable. I felt I was in good hands
I did not like the fact, after only seeing me one time, he upgraded me from sedintary, to light duty, it has caused more pain! the regular doctor I was seeing, had me on sedintary duty, not light, my job has used this to have me do stuff, I do not need to! things not commensurate to my healing!
I absolutely think the world for Dr Donaldson and his staff. Dr Donaldson is a very kind and understand man. Dr Donaldson performed my back surgery February 9th. He went above and beyond to help me before and after surgery. He explained in great detail to me, as well as my wife. while I stayed in the hospital after surgery he made sure that I was as comfortable as possible. Everyone at UPMC that I have meet, or took part in my care are great people. it is my opinion that the staff is well trained, caring and supportive. I am still having issues after my surgery, but I feel confident that Dr Donaldson will help me through the week rest of this process. I can't think the many staff, nurses and Doctors enough for the care and kind treatment that I have received at UPMC. I wouldn't hesitate at all to recommend Dr Donaldson or UPMC to my family and friends.
I have recommended Dr. Donaldson on several occasions. Dr Donaldson has operated on me 11 years ago and April 30th and has done a great job both times.
Dr Donaldson did an incredible job with my back surgery. i can't thank him and his team enough. my care in the hospital was incredible
I use the Message function to ask my provider questions or get information. I get a response back usually the same day, but definetly the next day. I love this function - saves lots of time. He is very caring, good listener and teacher, and clinician. Just appreciate coming to him.
Always like Dr. Donaldson!!
I have had excellent care with Dr Donaldson
I went to my apt one day early. The staff was helpful and Dr. Donaldson saw me yesterday.
All was a good experience
I felt I was in good hands as the answers I needed for my injury where satisfied.
Dr. Donaldson and his staff are excellent caregivers.
Dr. Donaldson is straight and to the point . He gives you a thorough and detailed explanation pertaining to your concerns and reason for your visit. I would highly recommend him to anyone!
Dr Donaldson listened to the pain in my back which has got worse and has ordered for me to have an MRI for further investigation. This was what I wanted as the next step.
dr was excellent, caring,and professional. I highly recommend him
Dr. William Donaldson is a compassionate and knowledgeable surgeon. He listens and he cares, in my opinion after a physician's knowledge and skills, these are the qualities that I most admire and value. Although he did not perform my massive spine surgery in 2010, I feel I made the right choice in selecting him to take over for Dr. Kang in providing me with subsequent care and counseling.
very caring. very helpful
Dr. Donaldson always anwers my questions.
Dr. Donaldson is kind, caring, and considerate.
Some of the questions on this survey i feel i had to answer negatively, but it has nothing to do with the doctor i seen. It's more so that it was my first visit there. Other than that I was in and out, I really couldn't ask for any more convenience than that.
Everyone at this office seems to go out of there way to treat you with respect and listen to what you tell them
I have been a patient of Dr. Donaldson since 2001 and find him to be the best doctor I have ever known. He is a superior surgeon and I have referred many people to him and I will continue to do so.
Dr. Donaldson and his assistant were very informative.
I had the best care from Dr. Donaldson. also his resident was helpful & knowledgeable. Dr. Donaldson is taking care of my problem now to see what we can do before surgery.
I think he is an amazing surgeon Always treats me with concern and respect I came to UMPC because of Dr Donaldson
great visitgood personality of Dr Dexplains things well
Dr. Donaldson & the entire support staff are highly professional, knowledgeable and courteous. A good experience in a personal, difficult situation.
Dr Donaldson and Dr Johnson were both very professional and informational.
r Donaldson was very concern and caring when looking at mri, very pleasant , so nice to talk to I would highly recommend him , he even came out to waiting room to meet my son, very informative felt very comfortable with him I will be letting him do my surgery, such a nice doctor!
Dr Donaldson, was amazing and very informative. answered all my question and concerns.
Excellent care and communication
Very impressed and pleased (underscore) with my initial visit with Dr. Johnson and Dr. Donaldson. Had seen Orthopedic doctors from Allegheny Health Network and never got the turn around time for my 2nd scheduled appt it was always >30 days. Dr Donaldson's staff was able to schedule an MRI within 5 days - amazing!
Just needs to take a little more time with the patient as for patients wait a very long time to get an appointment to speak with Dr. Donaldson and it seems as though there is not enough time with doctor to address all concerns. A feeling of sorta being rushed...
I have always been treated well during my appointments.
I thought the care was exactly what I needed. I was in and out of the visit in time for class that I had planned on missing because of past experiences with other care providers.
Always interested in what I have to say. Offers assistance at any time .
The Doctor and staff we very helpful. Much better experience in Pittsburgh than in Altoona
With Dr Donaldson, always good
The Doctor and staff where very informative about my condition, they supplied me with treatment plans to help with condition.
Very good and knowledgeable physician surgeon. Great staff with No 1 receptionist great personality.
Tuesday's office visit with Dr. Donaldson was excellent. Besides being promptly admitted to his office, he met with me having been obviously briefed by the ER physician, the infectious disease physicians, the internal medicine and spinal surgeon residents on his team and with lab and urinalysis, and chest x-rays and CAT scan and EKG info obtained 2 days previously, and with records of previous spinal surgery 20 years ago, Dr Donaldson made a well informed and prudent recommendation for some corrective surgery. He explained it and answered my questions and gave me all the time I needed
Dr. Donaldson and his staff are fantastic. I am treated so kindly and my needs are meet so quickly that my experience is not like going to the doctors. I never feel pressured, my questions and concerns are always handled immediately with a professional approach and dignity.
very professional and knowledgeable Dr. I think he really is interested in helping me with my back issues.
Excellent care was given!!!
Very impressed with the efficiency of the appointment. Checked in, had x-rays taken, spoke to Dr. Donaldson with never more than 2 minutes wait between steps.
very good visit
I am an RN with extensive OR experience and had an article pertaining to my problem that I wanted the doctor to look at and he wasn't interested at all which I thought was rather arrogant. It is very important to me because I believe I need a specific MRI that he said he wouldn't order( the reason I went here).
Very good experience!
Dr. Donaldson is a wonderful care provider. Always concerned with my concerns. He is the most caring, professional and surgical doctor I have been most blessed to have as my care provider.
Extremely courteous reception staff and X-Ray Staff. Doctors were courteous, engaging and professional. Would recommend to anyone.
Dr. Donaldson is extremely skilled, professional and personable. I would highly recommend him.
he was very thorough , friendly, and explained my problem in an easy way to understand
Initial visit-good so far.
Dr. Donaldson understands the bigger problem and he takes my health/orthopedic needs seriously.
Dr. Donaldson is always professional and very knowledgeable. My insurance no longer covers his services however I came in for a consultation because I trust his opinion.
I got in quick, the doctor was very empathetic and explained things with language I understood.
very professionel, answered all my questions
I had a very good appointment with Dr.Donaldson ,the entire staff was very efficient and polite.
Trust him to do my surgery
wa seen by staff in very good time!
Dr. Donaldson is simply the best!
Dr. Donaldson is an excellent physician who has provided me with excellent medical care over the years.
Dr. Donaldson is always very attentive to me as the patient. He listens and answers questions and offers advice and suggestions when asked. He is one of the best at UPMC.
Dr. Donaldson is the best doctor I have ever met. He is so knowledgeable and listens to everything I had to say. He explained everything in great detail that I could understand.
Best Spine Doctor in Pittsburgh
didn't feel like I got any reason for my neck/upper back pain, had reg xrays taken at the office but only ordered PT, no follow up visit needed or asked if I wanted one. Still have same pain but don't know why
Dr.Donaldson is the best doctor ever. He's very kind, helpful with any issues that I haveDr. Donaldson is the very best doctor I've ever had. He's compassionate & knowledgeable about your issues. He wants to help in anyway possible.Dr
Very good at explaining what he thought was causing my left hip area pain, No follow-up was scheduled, so have to watch progress and create a follow-up appointment if I believe it to be necessary.
Whenever I have had an appointment with Dr. Donaldson I was treated with respect, concern and a caring attitude.
Dr. Donaldson is always informative and compassionate. I trust him and value his opinion for continued treatment.
Dr Donaldson to me is a great doctor and has always had my best interest in mind. He's extremely understanding, listens to my concerns, provides great direction. I would and have, recommend him and UPMC any time.
Thanks to Dr. Donalson I can now do alot more since the back surgery than I could 2 years ago.
Dr. Donaldson always explains everything we need to know. We had an issue with a back brace and Dr. D took care of it for us.
Dr. Donaldson's office gave me appointment within a day. H is a wonderful intelligent and caring doctor.
Dr. Donaldson is an amazing health care provider. I came in with specific concerns and he listened and was honest about his concerns regarding my medical history. I appreciate that he requested necessary follow up tests and then wants to check in with me to follow up.
Very well mannered - understanding-I could understand all of what he said
Dr. Donaldson operated on both my wife and I in the last 4 years. We both have and would highly recommend him to anyone with back problems.
Dr Donaldson gave me outstanding care several years ago when I fractured my spine ---- I trust him completely, and will always consult him concerning any spinal issues I may have .!!!!!
I DROVE 2 HOURS TO SEE THIS DOCTOR. I WON'T KNOW ANYTHING MORE UNTIL TEST ARE IN.
I like how attentive they are
Dr. Donaldson is a highly skilled surgeon. He is also kind and listens to patient concerns, makes thoughtful decisions, then conveys his opinions and options available to his patient. I feel I am in the very best hands with Dr. Donaldson, his nurse, Lauren and his staff.
my pain is very bad. i asked for something to relieve the pain to some degree and was given a script for 30 days only and told to go to another doctor for my pain. i think my doctor there is great and would recomend him to everyone; only wished he would have helped me with my pain control more than he did.
First visit to Dr. Donaldson, was very satisfied. Hopefully, I will get better and will not have to return. His assistant Dr. Johnson was very knowledgeable and explained everything to me.
great care from the moment I walked through the door .
After Dr. James Kang moved on Dr. Donaldson was chosen for my continuing care from a previous back injury and I have been very satisfied with both Dr. Kang and Dr. Donaldson and staff.
It was a long wait (almost an hour) but the doctor is worth it. The resident was friendly and helpful, and I trust the experience of the doctor.
Dr. Donaldson is a caring and very responsible doctor.
Total waste of time. Dr. talked to me for 2 minutes, didn't seem interested in helping me at all. Resident did all the talking, seemed condescending. I'm in terrible pain 24 hours a day, can't work and nobody wants to help me. MRI was done months ago and my back has gotten worse, no concern to exam me or do more tests.
Excellent visit. My problem was resolved adequately. Both the assistant and attending physician were attentive to my description of my problem and attentive to helping to resolve and provide relief.
Dr.Donaldson and his staff have always been friendly helpful and caring
My concerns were explored and answered in a very professional and respectful manner.
Good care over all...
excellent provider and support staff
Dr. Donaldson was extremely concerned about my health issue, and did everything he could to ensure my problem was taken care of asap.
Good health care.
real nice folks!
This was just a check to confirm what I had been doing as far as activity and supplements was appropriate medically. I left feeling more confident in my decisions.
When the doctors were running late they informed the patients of how late they were running.
excellent care and courtesy
I wish that all of my providers could be as excellent as Dr. Donaldson. He is a "master" provider in every sense of the word. His manner, knowledge, skill, communication skills combine to make him an excellent provider.
Dr. Donaldson has always explained things in terms that I can understand. He has done two surgeries on my back and I trust him completely. Dr. Donaldson is the only Doctor I will let operate on my back, he explained to me what he planed to do before each surgery and then told me and my family what he had found and what he had to do after he saw the damage to my spine. He is a truly gifted and careing Doctor and I would recommend him to anyone who has back problems.
Dr.Donaldson is the most kind & caring doctor that I've ever had. His staff & residents are the same. I couldn't be more pleased with my care!
I was very satisfied with my visit. it was thorough and professional.
I have been impressed with Dr.Donaldson's personal involvement with my cervical spine injury, the prep for surgery; & constant follow up. I have not felt rushed when asking about my concerns.
Dr. Donaldson is the best! He has really helped me feel better again through his unmatched expertise. He is an amazing surgeon and thoughtful healer.
UPMC is the only care provider that I will go to. The hospital and its staff, from Dr. Jon Henwood, Dr. Fullerton, and Dr. Donaldson and there staff are the best in the business.
A true gentleman
wonderful,doctors,staff no problem
While I did not see Dr. Donaldson within 15 minutes of my appointment time, I did see the fellow and Pitt student in reasonable time. Since Dr. Donaldson was behind in his schedule, the fellow came back to the room to let me know I was not forgotten and I would be the next patient. That was thoughtful!
Dr. Donaldson showed true concern for my problem more so than any of the other doctors I saw for my condition. He is a very good listener and came up with a plan to hopefully resolve my problem.
my doctor is help full to me
Dr. Donaldson is a great doctor who got me an appointment very quickly and helped me understand what my condition was and how I can treat it.
Professional, knowledgeable and friendly Physician and staff. Totally satisfied with this visit.
my health concerns/ needs still have not been resolved, mostly due to pain of unknown origin??? I realize that the doctor I am seeing is not the doctor who did my previous three back surgeries: he has left Pittsburgh and is no longer available, making things extremely difficult for both myself and the phyisician attempting to treat me, although. he did seem knowledgable and thorough.
i think dr. donaldson is one of the best.
Seemed a little rushed by the main MD, not the resident, to get me "in and out" since my condition did not appear to be critical even though my neck pain had been chronic for the past 3 months.
All of the personnel were very courteous and pleasant, but because it's am 1-1/2 hour drive for me to reach your office, the wait (another 1-1/2 hours) to see the doctor was rather annoying.
Gave a thorough explanation of the problem and what is necessary to correct it as well as the risks involved.
I consider Dr. Donaldson to be an excellent doctor, who seems very capable and knowledgeable in his field of expertise. He also has a very comfortable and easy manner about him, and takes his time in making sure that your concerns are addressed! I would highly recommend him to anyone who needs a doctor in this field...I trust him!
Normally have a good visit. this one felt a little rushed
Dr Donaldson is the best
dr Donaldson had always be great.
Dr.Donaldson is a superior dr! Would definitely recommend him to anyone. He will be the doctor for my back issues until he either retires or I die,whichever comes first!
I appreciate the service...
I very much enjoyed interacting with Dr. Donaldson about remnant conditions related to my neck surgery of 5 years ago.
Dr. Donaldson seemed very knowledgeable about my specific orthopedic situation.
He is the Best doctor ever! They should all be like him! He is so caring & mild mannered.
I was very pleased with my care.
it was the most pleasurable experience I've ever had! and I never felt like I was sitting for longer than 5 minutes
Dr Donaldson's time taken to show me the detail of the MRI images on the computer, moving to different areas of the spine to show me exactly what is occurring was very important and helpful to me. Being technical and a CAD designer, I completely understood the images and this greatly increased my confidence in Dr Donaldson.
excellent physician - I would highly recommend Dr. Donaldson. extremely professional, knowledgeable, compassionate and thorough.
Felt that Dr. Donnelson was giving me an excellent option to my back problems
Always very pleased. Appointments on time and always a pleasure to deal with everyone. Such a different experience at UPMC compared to my appointments at home. Would recommend to anyone. Just hope I don't lose this doctor and hospital in 2019, due to my insurance restrictions. Thank-you !!
Dr Donaldson and his staff are excellent. i work in the health care system and recomend him to lots of people.
Taken back to room promptly but waited 40 minutes in room for resident then seen by MD
as much as I dislike going to a doctor, Dr. Donaldson lll is not one of them. he is patient, considerate and understanding. always willing to listen to what I have to say. I would not go to any other doctor for my back issues because I believe in and trust Dr William Donaldson lll.
In all of our visits to UPMC facilities - staff is always helpful, caring and kind
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.