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Spends Enough Time with You
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Shows Respect to Patients
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MD, University of Pennsylvania School of Medicine Philadelphia, PA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 126
Dr. Varley saw my first child at birth in the hospital and is one of the reasons I stick with this office. He is kind and genuine and attentive and professional and knowlegable - yet very down to Earth. Very impressed with him, every visit, since establishing care with him 4 years ago. I can't say enough good things about him.
he is always very good with my daughter and easy to talk to
Dr. Varley was fantastic! He spent so much time with my kids. He made my son feel very comfortable. He answered all my questions and I never felt rushed. I plan to always see him from here on out.
Dr. William Varley is a very time conscience man, he is very though in examining the patients and explaining anything that need to be explained to the parents and the patient. I would recommend him to anyone at any time.
Dr. Varley is an excellent provider. He takes the time to listen to any questions we may have as well as offer suggestions on improvement. He makes the visit to the doctor allot easier on our children.
Dr. Varley is absolutely amazing! His bedside manner and professionalism is unmatched. All 3 of our kids love him and I recommended him to everyone.
wait in the exam room was a little long.
We love Dr. Varley. He is so attentive to kids and makes them feel comfortable in addition to the parents.
Dr. Varley is great with kids and listens to any concerns and questions from the parents.
wonderful check-up doctor very helpful and listens and gave us quality time with him . Super with my son. Super doctor!!
This was our last appointment with Dr. Varley as I am now eighteen. We will all miss Dr. Varley. Dr. Varley has been such a kind and caring doctor over the years. He was the best!
Dr. Varley is an excellent pediatrician!
really enjoyed seeing this provider cared for child and listed to mom. would like to continue to see this provider
Dr.Varley is awesome!
Dr. Varley is the best! We adore him!
Dr. Varley is always very caring and attentive. He is very good with my child despite my son being very scared of doctors. He does run very behind though so we are generally waiting for a long time for him.
We love Dr. Varley. He has been treating our children for twenty years. He and Dr. Falcon (at the same practice) have a very warm bedside mannner, they are thoughtful, kind, knowledgeable, and take the time to listen and interact with my children. They treat my children with respect and acknowledge their concerns. I wish my daughter, who has aged out, could continue at this practice.
The doctor was friendly and patient with our loquacious five-year-old,good experience overall.
very nice, concerned and informative
After expressing to a friend that I was going to look for another peditrician group, they asked if I ever saw Dr. Varley and I said no. I made sure to give it one more effort and scheduled my son's 10 year appt. with him. He is exactly the kind of peditrician you want.....humor, no rushing, patient with all the questions.....this is the only doctor I will request now. We moved here three years ago and I was just not impressed with being seen by practitioners and the other doctor.
We love Dr. Varley!! He's wonderful with my daughter and she's familiar with him. Personable and friendly! Overall, a great doctor!
We really love Dr. varley. He took a lot of time to explain things and spent a lot of time with us. He's also great with the kids.
Great office! Short wait times today, super nice staff!
Dr. Varley is very positive and upbeat. He didn't overreact to anything and offered good advice.
Dr. Varley is the very best! We are always pleased with his care and trust his advice.
We LOVE Dr. Varley! He is very knowledgeable, has a great rapport with my child and myself, takes the time to answer my many questions. I dread the day my kids are too old to go to Dr. Varley's practice!
Dr. Varley is a top-notch pediatrician. We have moved a few times and have seen several pediatricians in the past 16 years. Dr. Varley, in my opinion, is the best pediatrician my son has ever seen. His judgement, communication skills and bed-side manors are exceptional. He gave very good life advice for me and my son as he is 16 years old and a young adult. I highly recommend Dr. Varley
Dr. Varley is probably the best doctor but seems a little rushed when I had the boys well check visit.
Dr. Varley is wonderful with our daughter. He makes her feel comfortable and makes the appt enjoyable for her. Can't say enough good things about him!
Dr. Varley is excellent at what he does. He makes both parents and children feel comfortable during the visit. He answers all questions and provides helpful feedback. He is personable with my daughter and makes her feel more at ease during the check up routines. I always recommend this practice to family and friends.
Dr. Varley is great!
This was my son last visit since he is 18 years old. we have always seen Dr Varley and have been extremely happy with his care. The office staff and nurses are always friendly. Will miss coming there.
Dr. Varley is the best provider you can ask for. He knows details of your children without looking at the computer. Will always give honest answers to questions asked.
We love Dr. Varley and always have a great visit with him. He takes the time to chat with you and the child no matter how busy he is and makes sure he answers all of your questions. Great physician!
Dr. Varley has throughout the years, made doctor visits as pleasant and enjoyable as possible for both myself and my children. He is friendly, attentive, patient, and has always shown the utmost concern for my children's health.
I really liked him. He was nice, answered all our questions, tested my daughter for strep which was positive, and ordered the medication we needed which was ready when I got to the pharmacy.
Doctor Varley is the best doctor i ever had the chance to met in my life. In my opinion he's the best and i will not change my kids doctor for nothing in the world. Thank you Doctor Varley!
The staff in the office and the nurses and doctors are all very wonderful.
our family loves Dr Varley and he's amazing with both my kids. He's very encouraging and uplifting. Amazing physician, attentive and always explains things well.
Dr. Varley is great, we absolutely love him.
Dr. Varley is excellent! He makes my children feel comfortable, answers all questions we have, never makes us feel rushed, and is thorough and thoughtful during our visits. Thank you!
Dr.Varley is definitely a great & knowledgeable pediatrician.
All was just fine.
I have never had a bad experience with this group. My daughter has been with the group since Dr. Falcon saw her the day she was delivered. I am grateful for the Doctors at the practice.
Dr. Varley was extremely personable and thorough with his exam of my son. He was down to earth, listened to our concerns and explained everything in detail. Dr. Varley made my son and me feel at ease about our visit and I would recommend him to anyone.
I am always pleased with Dr. Varley's care and trust his advice and knowledge. He has a wonderful way about him and my husband and I feel that we have the best doctor for our son!
Dr. Varley is always excellent with my kids and we never feel rushed and he gives us lots of attention and time.
love dr Varley medical competence and demeanor
We love this entire practice. every person is simply amazing. Dr. Varley is who we typically schedule with and find him so thoughtful, knowledgeable and our kids love him.
dr Varley took the time to call me as I wasn't able to be at the appointment. He not only took the time during the appointment but had great follow up too!!!
Dr Varley was very kind and patient with my 1yr.
dr. v is awesome and always attentive to my child's needs
Dr. Varley was so kind and helpful. He is not only a great provider but his high energy, great personality and true concern is outstanding. My kids really like him and are never in fear when I mention to them it's time to see the pediatrician!
Dr. Varlley is the best!
dr varley is a great physician
Dr. Varley is the best! My son calls him his "friend" which is very important to me for him not to be scared when going to the doctor.
Sadly my oldest son passed away realizing this would of course affect the whole family informed me of a program to help. I also received a card of bereavement send to my family. That caring and understanding of the patient as a whole is what good doctoring is to me. I appreciate Monroeville Peds. they have been my pediatricians for 20 years.
Dr. Varley is excellent!
Dr. Varley is an incredible pediatrician and has cared for all 3 of children to exceed any expectation that we might have. He is gentle, kind, quick to listen and truthful when necessary.
Dr Varley is fantastic. He always makes us feel great at this appt and is always willing to help and listen
love dr varley....so personable and attentive
We have been coming to this office since my child was born. The staff and providers are always courteous, patient and willing to answer our questions. Our family is satisfied with the care our child receives.
We love seeing Dr. Varley. We're pleased we have someone who is both knowledgeable and kind to provide care for our children.
I called in because my son received quite a bump on the head. I spoke with the nurse, she said she'd speak to the doctor to determine course of action---3 hours later I called back and she said she was still waiting to hear from the doctor. These have been my child's doctors since they were born and I had to wait almost 4 hours to hear about what I should do pertaining to a head injury for my child. We were also taken into the examine room right away but waited almost an hour for Dr. Varley.
I enjoy going to this office, but I don't like feeling pressured into doing something I don't want to do ( mainly being pushed to get my kids a flu shot)
Dr.Varley is always friendly and demonstrates knowledge concerning the best treatment for my children. Any time I call the staff does their best to accommodate me in getting medical treatment for my children. This office has been outstanding in all areas.
Dr. Varley is the most compassionate man. I always feel like I have a family member taking care of my children...from the first time he meets them at the hospital through every visit with all three children over the last almost 8 years I have been a patient. It gives me great peach of mind knowing the health of my kids are in his hands!
Dr. Varley was excellent!
hour wait time is the only complaint.
Dr. Varley is not only an amazing pediatrician, he is an amazing person. We are honored to have him help us take care of our miracle. :)
Dr. Varley is an excellent doctor and I have referred friends and family to him. We love him!
Dr. Varley took time to talk about sensitive subjects (internet safety/pornography) and took time to explain the benefits of the HPV vaccination to my son. These are conversations we parents have with our son, but when our son hears it from Dr. Varley the advice holds a lot of weight. It also gives a springboard to further conversation, as in "What did you think about what Dr. Varley said?" There is a trust we all have in Dr. Varley, and we are grateful for his expertise and caring manner.
We did not feel that important questions were asked during this appointment, and that we had to push to get questions answered and bring up topics that should have been addressed in a babies well visit( gross motor skills, baby proofing, napping, bowel movements).
We have been with Dr. Varley and his office for 18 years and never have we been dissafied with the practice. They have always been and continue to be an outstanding practice and very caring and compassionate as well as extremely professional.
All good. Very professional and knowledgeable, conversational. Very pleased with Dr. Varley and the staff.
We have been with Dr. Varley for 18 years since my son was born. Today was his last day of high school and he is now 18years old. Dr. Varley gave us a hug and thanked us for staying with him all these years. He is a wonderful caring man and a dedicated physician. It doesn't get any better than this!
Dr Varley is the best!
I have four children and have been going here for seven years. They have been great and I always feel they provide my children with the best care.
I have 3 boys. We love Dr. Varley!
I really wish the wait time to see the provider is lower.
great visit. He took the time with my child to make sure she was ok.
My son really liked the physician. Very relatable and helpful to my son.
Dr. Varley is the best! I take both of my children to him and he gives them both so much attention. It makes me really happy to see that he seems to really know, remember, and care about my children. I wouldn't go anywhere else!
We have always had good experiences with Dr Varley! This particular visit the wait time was a little excessive but other that no other complaints!
I always schedule my children's well visits with Dr. Varley however every time we go there is a wait. Last time, we were told upon check-in that he was running behind by 45 minutes. I understand emergencies arise but this is the norm. A doctor wouldn't wait 45 minutes for a patient. As a parent, my time is valuable too. It would of been great to get a call at my house or cell phone letting me know he was running late. I would of gladly came in a little later rather than sit in the exam room waiting.
Dr. Varley has been my son's doctor for 18 years and he has always been attentive to his needs and took the time to talk to him about his health.
We love Dr. Varley!!
Dr. Varley is the reason we stay at this particular office. We have had a few bad experiences with other physicians and nurses - honestly too many to mention and too many to have occurred at all. I would have left this practice long ago if it wasn't for Dr. Varley and the personal attention, care, and helpfulness he has shown us over the years.
Dr. Varley has always been a helpful and knowledgable care provider for our family.
Everyone was as good as they could possibly have been, from the clerk who checked me in to the nurse to Dr. Varley. Dr. Varley is so consistently an outstanding doctor. We've had so many different issues come up. I could always count on him to be very respectful and very kind hearted toward the kids. He is an outstanding doctor and always has been for the many years we've come here.
Dr. Varley is wonderful - very thorough, friendly, and helpful!
this is the second time in 10 years tgat i have had to get a second apt for my child after seeing this doctor. since nothing was done on friday i had to go back on monday with p eumoniai like the other doc but i dont want go go back to him she has asthm and had had symptomd for two weeks
It is always a pleasure to have my son seen by Dr. Varley. He is respectful and a skilled professional that puts my son at ease.
We love Dr. Varley!
a great friendly doctor and nurse. thank you!
we love dr. varley I knew he was a great provider because I went to him when I was a child and I trust him with my sons health and care.
I take both my boys to Dr. Varley. He is friendly, funny, companionate and I trust him 100% however the time that we wait in the room to be seen is awful. We waited almost an hour in the exam room yesterday. To a child that doesn't want to be there (even for a well visit) an hour seems like it lasts forever. I understand emergencies sometimes do arise but we always wait when we see Dr. Varley.
Dr Varley is by far the best we have ever experienced and we would and will continue to let everyone know!
Dr. Varley is alway outstanding in his care and medical knowledge as well as the undivided attention he gives to his patients. Thank you
I love my child care provider he is awesome
Dr. Varley is so friendly. My children really like him.
I love the entire CCP white oak staff they are fantastic and I wouldn't go anywhere else. I have always gotten my kids in fast when they are sick and they are great about reminding me when the kids need well child check ups. I have 4 boys so it's not easy to remember when they have check ups due.
Dr Varley and his staff have been wonderful to work with so far. My son is one week old and so far we have had the pleasure of seeing Dr. Varley in the hospital and also in his office. I researched a lot of pediatricians before deciding on this practice and so far my expectations have been met. We have our one week appointment tomorrow!
I really like this office and all of the providers here. I will continue to bring my son here.
we had questions about the flu vaccine and Dr. Varley answered in such a way that we felt informed and empowered to make the best decision for our daughter, not bullied. We are always happy with the time he takes to answer any questions or worries.
My son's appointment was scheduled for 3:15; the provider did not enter the room until 3:55 even though the nurse took us back to the room at 3:15. We could hear conversations he was having with the parents in the room beside us and they definitely were not health related... it was about a school play! After his examine, he was to get two immunizations, which we then had to wait an additional 10 minutes before the nurse came back to administer the immunizations. I feel that if we are unable to be seen for an appointment if we are running late, why is the doctor permitted to run late with no repercussions? I can understand 5-10 minutes, but 40 minutes?! When the provided finally entered the room (40 minutes late) I advised him that I was in a hurry; had a daughter that needed to be somewhere in 45 minutes and that my appointment was for 3:15, not 3:55, it didn't seem to matter.
great office- Dr Varley is the best! love the staff, especially Jamie (front) & Lynn (RN)
Dr Varley had seen my daughter in thenewspaper participanting in a school activity. He had the paper that day and gave us a copy. Our family appreciates his excellent medical care, but also his kindness and personal attention.
Dr. Varley is the best.
We love Dr. Varley.. He is very personable..
We are very pleased with everyone at this office. Dr Varley is one of our favorite doctors.
This was sons 5 day old visit, and I could not have been more satisfied with Dr. VARLEY, he was so supportive and listen to my new mom concerns.
Great experiences with this care provider who showed knowledge, care and professionalism.
The entire staff at this location has always been very professional and courtesy
Excellent team with doctors and office staff!
everyone is excellent on their job
Dr. Varley interacted with our 16 year old son in an awesome way. He made our son feel very comfortable, even when discussing important topics for his age range. Great rapport with our son and us.
during the last few visits we have waited entirely too long for a child. This time our appt was for 1:30pm and we didnt get seen until almost 3pm. Adults dont like to wait that long let alone small children. not sure why the wait has increased so much recently
we love coming to ccp there is lots of respect in that office..
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