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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 109
great visit. He took the time with my child to make sure she was ok.
My son really liked the physician. Very relatable and helpful to my son.
Dr. Varley is the best! I take both of my children to him and he gives them both so much attention. It makes me really happy to see that he seems to really know, remember, and care about my children. I wouldn't go anywhere else!
We have always had good experiences with Dr Varley! This particular visit the wait time was a little excessive but other that no other complaints!
I always schedule my children's well visits with Dr. Varley however every time we go there is a wait. Last time, we were told upon check-in that he was running behind by 45 minutes. I understand emergencies arise but this is the norm. A doctor wouldn't wait 45 minutes for a patient. As a parent, my time is valuable too. It would of been great to get a call at my house or cell phone letting me know he was running late. I would of gladly came in a little later rather than sit in the exam room waiting.
Dr. Varley has been my son's doctor for 18 years and he has always been attentive to his needs and took the time to talk to him about his health.
We love Dr. Varley!!
Dr. Varley is the reason we stay at this particular office. We have had a few bad experiences with other physicians and nurses - honestly too many to mention and too many to have occurred at all. I would have left this practice long ago if it wasn't for Dr. Varley and the personal attention, care, and helpfulness he has shown us over the years.
Dr. Varley has always been a helpful and knowledgable care provider for our family.
Dr.Varley is awesome!
Everyone was as good as they could possibly have been, from the clerk who checked me in to the nurse to Dr. Varley. Dr. Varley is so consistently an outstanding doctor. We've had so many different issues come up. I could always count on him to be very respectful and very kind hearted toward the kids. He is an outstanding doctor and always has been for the many years we've come here.
Dr. Varley is wonderful - very thorough, friendly, and helpful!
this is the second time in 10 years tgat i have had to get a second apt for my child after seeing this doctor. since nothing was done on friday i had to go back on monday with p eumoniai like the other doc but i dont want go go back to him she has asthm and had had symptomd for two weeks
It is always a pleasure to have my son seen by Dr. Varley. He is respectful and a skilled professional that puts my son at ease.
We love Dr. Varley!
we love dr. varley I knew he was a great provider because I went to him when I was a child and I trust him with my sons health and care.
a great friendly doctor and nurse. thank you!
I take both my boys to Dr. Varley. He is friendly, funny, companionate and I trust him 100% however the time that we wait in the room to be seen is awful. We waited almost an hour in the exam room yesterday. To a child that doesn't want to be there (even for a well visit) an hour seems like it lasts forever. I understand emergencies sometimes do arise but we always wait when we see Dr. Varley.
Dr Varley is by far the best we have ever experienced and we would and will continue to let everyone know!
Dr. Varley is alway outstanding in his care and medical knowledge as well as the undivided attention he gives to his patients. Thank you
I love my child care provider he is awesome
Dr. Varley is so friendly. My children really like him.
I love the entire CCP white oak staff they are fantastic and I wouldn't go anywhere else. I have always gotten my kids in fast when they are sick and they are great about reminding me when the kids need well child check ups. I have 4 boys so it's not easy to remember when they have check ups due.
Dr Varley and his staff have been wonderful to work with so far. My son is one week old and so far we have had the pleasure of seeing Dr. Varley in the hospital and also in his office. I researched a lot of pediatricians before deciding on this practice and so far my expectations have been met. We have our one week appointment tomorrow!
I really like this office and all of the providers here. I will continue to bring my son here.
we had questions about the flu vaccine and Dr. Varley answered in such a way that we felt informed and empowered to make the best decision for our daughter, not bullied. We are always happy with the time he takes to answer any questions or worries.
My son's appointment was scheduled for 3:15; the provider did not enter the room until 3:55 even though the nurse took us back to the room at 3:15. We could hear conversations he was having with the parents in the room beside us and they definitely were not health related... it was about a school play! After his examine, he was to get two immunizations, which we then had to wait an additional 10 minutes before the nurse came back to administer the immunizations. I feel that if we are unable to be seen for an appointment if we are running late, why is the doctor permitted to run late with no repercussions? I can understand 5-10 minutes, but 40 minutes?! When the provided finally entered the room (40 minutes late) I advised him that I was in a hurry; had a daughter that needed to be somewhere in 45 minutes and that my appointment was for 3:15, not 3:55, it didn't seem to matter.
great office- Dr Varley is the best! love the staff, especially Jamie (front) & Lynn (RN)
Dr Varley had seen my daughter in thenewspaper participanting in a school activity. He had the paper that day and gave us a copy. Our family appreciates his excellent medical care, but also his kindness and personal attention.
Dr. Varley is the best.
We love Dr. Varley.. He is very personable..
We are very pleased with everyone at this office. Dr Varley is one of our favorite doctors.
This was sons 5 day old visit, and I could not have been more satisfied with Dr. VARLEY, he was so supportive and listen to my new mom concerns.
Great experiences with this care provider who showed knowledge, care and professionalism.
The entire staff at this location has always been very professional and courtesy
everyone is excellent on their job
Excellent team with doctors and office staff!
Dr. Varley interacted with our 16 year old son in an awesome way. He made our son feel very comfortable, even when discussing important topics for his age range. Great rapport with our son and us.
during the last few visits we have waited entirely too long for a child. This time our appt was for 1:30pm and we didnt get seen until almost 3pm. Adults dont like to wait that long let alone small children. not sure why the wait has increased so much recently
we love coming to ccp there is lots of respect in that office..
Love all the DOCTORS at this practice.
We couldn't be happier with this practice, especially Dr. Varley. We are confident in his expertise and overall care he exhibits for our children. We give him an A+!
Overall, I couldn't have asked for better service.
I waited about 45 mins to see the doctor this visit. My appointment was at 12:15 and we were finished at 1:34pm.
I have been bringing my son to Monroeville pediatrics since he was born, and my family and I are extremely happy with the people,the atmosphere and tje cleanliness of the office. Absolutely no complaints.
always happy with Dr. Varley
Dr. Varley is wonderful and takes time with each patient. However, we didn't see him until 35 minutes after our appointment time.
My kids and I really like Dr. Varley
love this office!! excellent staff and physicians!
Dr Varley is very friendly and knowledgeable. My only complaint is his wait time. We never see him until at least 30 minutes after our scheduled appointment time.
We love Dr. Varley!!!!
This office and staff is great
He is truly the best!!! My girls and I love him...
Always have a great experience with our appointments. The entire staff is very knowledgeable and helpful.
Dr Varley was wonderful.
We love Dr. Varley! Our only concern is that the wait time to see him tends to be a little longer than the ideal.
Dr. Varley is always professional, fun and knowledgeable during our visits. I feel confident with his advice and am glad to have him as my sos physician.
Dr. Varley is a very good doctor who make the visit very personable.
Dr. Varley is such a great doctor. He is always so patient and caring. I love watching him interact with his patients., you can tell he loves children!
Dr. Varley is an amazing and caring doctor.
Dr. Varley was wonderful! He made both me and my daughter feel comfortable with his humor as well as his spot-on advice. We will ask for him in the future!
Dr. Varley is wonderful! We are so lucky he is our pediatrician! Thank you for all that you do for our children!
It was a good experience. No problems.
We always had really good experiences with this doctors office.
I just recently had my first child and was given Dr. Varleys name by several people. He saw my son two days in the hospital and was absolutely wonderful. He spent adequate time with us explaining things to anticipate and what to expect with our newborn. He provided us with a ton of education in a way that was fun and was realistic. I would highly recommend him to my family and friends!
Everything was great. Excellent service and advise from the doctor.
We love Dr Varley. He knows our children and took the time to get to know them
he is great with the kids.
It's always a pleasant visit with the doctors and staff at this facility. I feel confident and secure under their care.
Dr. Varley was truly amazing! He was very approachable and knowledgable!
Dr. was wonderful...friendly, kind, caring and efficient.
Dr. Varley is excellent. My son is shy/quiet, but Dr. Varley ALWAYS makes him smile! He always takes time and listens to my concerns and is reassuring. He truly is the BEST.
dr. Varley and his associates are alway wonderful that's why we continue to go there...they're caring, compassionate, and nurturing.
Dr Varley is such a wonderful doctor!!!
The doctors, nurses, and staff are very nice and always answer all of my questions with care.
Dr. Varley is an outstanding pediatrician!
Dr. Varley is amazing and is very attentive! The best I've seen in a very long time. My only gripe is that my 18 year old can't be seen by him.
Dr. Varley provided exemplary service!!!! I wish there were more like him.
Dr. Varley is an awesome pediatrician. Trust him immensely, incredibly friendly and my kids love his sense of humor.
Dr. Varley is always so nice to my kids and makes going to the doctor fun for them.
Dr. Varley is awesome! He always goes over and above to show genuine interest in our children and family.
I very much appreciate Dr Varley. He is very good at approaching an apprehensive child and making him feel comfortable with examining him. At the same time, he is able to address my questions and concerns and talk to me at my level. He is a very good care giver.
Dr. Varley is the absolute best. He treats both of our children and the care and attention that he gives them is outstanding. We always feel like he really cares about them and he makes us feel very good about the care they are getting. we recommend him to everyone!
we were seen immediately. Doctor Varley is extremely personable and cares for our children. we feel welcome and safe in the office.
we moved farther away and still make the drive. love these drs
the MA was very patient when my 2 year old wasn't being so cooperative getting her measurements. Dr Varley was also very sweet and patient as well. I have recommended a lot of people to come to this practice for various reasons. mainly because he is so understanding and will answer every question and concern with no hesitation and guide you in the right way.
Dr. Varley is always so friendly and personable. He is great with my children. He is also very knowledgeable and thorough.
Although I've only been with this office for the last 4 months (as my daughter was just born in March), I am very pleased with the care we've received thus far. Each office visit has been a positive experience, and any phone calls I've had to make with questions have been answered promptly and with compassion. I've had appointments with both Dr. Schott and Dr. Varley and I've been really happy.
We have always had a very good relationship with Dr.Varley and the staff at Monroeville Pediatrics .
He is just top notch amazing. Always warm, welcoming and asks what questions we have repeatedly until we are all set and explains the answers thoroughly and clearly.
DR. Varley is a truly wonderful pediatrician who is knowledge, caring and great with both the patients and their parents.
I am very impressed with the way that Dr Varley always listens to my questions and does not appear rushed. I've been to many doctors who appear to be rushing out the door throughout the entire appointment, and Dr. Varley never appears this way. He also has an excellent interaction with my son.
He is our favorite MD at that office. We've met 2 others. He is good at interacting with babies and always friendly.
Dr Varley is amazing- truly one of the best doctors around!
Although the wait time is longer with this doctor, I would rather my child see him than some of the other doctors in this office! I will wait longer as long as he is at this office!!
I LOVE Dr. Varley. He answers all of my questions and shows the utmost care and concern for my son; I whole heartedly trust him with my son's health and well being.
We recommend Dr Varley all the time. I am hoping that my son can continue to see him through college. He will be going through a number of transitions over the next year or so. This is one transition I am hoping gets put off for awhile.
I trust my child's life with Dr. Varley, as well as, Dr. Falcon
Dr. Varley has been seeing my children for years. He is always very professional, knowledgeable, caring, friendly, and kind. He takes the time to listen and thoughtfully prescribe the best course of action for care. We appreciate his warm disposition.
We love Dr. Varley. My daughter talks about him all of the time, he is wonderful.
I am always recommending this practice.
Dr. Varley is an amazing pediatrician. He is always upbeat, kind and caring. he always takes time to answer any questions or concerns. he is a great doctor!
Dr. Varley has treated my children for 18 years. He has been an understanding pediatrician-answering questions and providing us comforting advice.
dr Varley is a wonderful doctor-we have recommended him to many friends!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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