Children's Hospital is part of the UPMC family.
We offer an number of support services and resources to help you and your child during his/her stay at Children's Hospital.
Your support, presence and involvement are very important to your child’s sense of comfort and security while in the hospital. You are encouraged to spend as much time as possible with your child. Please inform your child’s nurse when you will be leaving the hospital and when you plan to return.
In addition to spending time with your child, the following guidelines may help your child more easily adjust to hospitalization:
Children at different ages react differently to hospitalization. Below are possible age-appropriate reactions your child may have, as well as suggestions for comforting your child during his/her hospital stay.
For a child under 3 years of age, having close and continual parental contact during hospitalization is the best means of support. Young children generally do not understand their illness or the hospital environment and most likely will be concerned about being away from the family. Being with your child in the hospital will make him/her feel more secure. However, in observation suites and in the intensive care environment, families will find there are periods of time when they cannot be with their child around the clock.
This age group also wants to be near the family and often views a hospital stay or procedure as punishment for something. Honest, simple, age-appropriate conversations can help your child feel more secure. Remember, young children learn best through play.
Older children usually are worried about painful procedures and changes to their body. Providing information is key at this age. Don’t mislead your child by saying something won’t hurt if it will. Instead, talk with your child about how to cope with possible pain and confusion.
Teens often are self-conscious and may have lots of questions about specific procedures. Encourage your teen to talk to doctors and nurses involved in his/her care and allow the teen to be part of decisions. This will help your teen feel some degree of control.
Support is offered for patients or family members who are hearing-impaired or non-English-speaking, including foreign language interpreters, sign language interpreters, listening devices, TDD/TTY devices and Deaf Talk (video-conferencing equipment providing sign language and foreign language interpreting).
For more information, contact Clinical Social Work at 412-692-5255 or call the hospital operators at 412-692-5325 to have the social worker on call paged.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.