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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Gannon University Erie, PA BS, Gannon University Erie, PA MSPAS, Gannon University Erie, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 45
Everything was great! Alex is awesome! As well as the staff!
I did like the PA I seen. She was not helpful. I still had to take my child to the ER anyway she ended up having pneumonia. She sent us home recommending honey, and fruits.
Very nice visit! Everyone was so helpful and nice.
Alex was amazing, kind and very efficient.
I felt her appt was very rushed.
like going there. treat you with respect. always nice
Alexandra listened and addressed all of my concerns. I felt the information I provided was valued by her. I felt involved in the plan of care which is much appreciated! She has an excellent, warm bedside manner.
Alex was great with answering questions I had about my child's illness.
we were sent home with appendicitis and my son had to have his appendix removed the following day after Alex told us it was nothing. this is the second time she has done this with a child of mine snd they truly ended up being sick snd instead of listening to our childrens parents she ignored our concerns and told us that our children were fine.
I really love this Pediatric office. Dr. Fadrigo has been seeing my kids for 7 years. This was the first visit with her new PA, and I am very happy with the experience. I thought she was very kind and thorough.
we love all the staff there my kids are so comfortable and get excited they get to see Alex
Alex is friendly and listens to all concerns. She is helpful and explains everything in an way that is easy to understand.
I'm always impressed by how quickly we're seen in the office by the providers, how quickly we're able to schedule sick visits, and how friendly the office staff are
I called office and had appointment in less that 30 minutes for my son, spent less than one minute from front door to exam room. Staff could not have been any nicer! All of them. The association "rooming" us, checking vitals, etc was nice, kind & professional. She was confident in her skills and could find her way around the EMR with ease. The PA that examined my son was the same. bright, energetic, knowledgeable - took her time with us, listened to my concerns and put my fears to ease. She was a ray of sunshine! UPMC - You are lucky to have her on your staff and representing your brand!!! Great fit for this patient population. I was so impressed that I called office, had an appointment, examined, test results & diagnosis all within an hour! I knew there was a reason I choose UPMC! thank you
Alex was an excellent provider and followed up with the health center at here college.
Alex was fantastic with my daughter. would happily see her again if our normal dr is not available!
she did an excellent job. this is the second time we have had her and I really like her a lot.
This office was new to us a couple years ago, as the pediatrician that we had seen since the kids were born, closed his office. I am very luck to have chosen this office. Dr. Burns always listens and Alex is terrific. She remembers things about us from the previous visit, even if it's been 6 months. Great place!
She's kind, caring and listens, never making you feel rushed to end the appointment
My son loves Alex! as soon as she walks in the room his face lights up!! ALL staff and nurses are the best at this location. Top Notch!
my daughter is very very healthy never ever gets sick! she is 3 years old and I hardly ever take her to the doctor but she has been throwing up in the middle of the night and the person seeing ya was like it's just a bug it's brrn going on for over a month! if I don't give her milk she doesn't throw up but is sti waking up upset! I think she could of recommend to get allergy tested or looked more into it! my daughter just hasn't been herself!
She is amazing! She made my son feel super calm and relaxed!
I was not with my child during this visit however my husband was very pleased with the care provided for my child.
Alex was great! Very thorough, pleasant, eased my son's fears.
my child actually request to see Alex or Tamara and loves her visits even though she is scared they make her feel very comfortable and she leaves with a smile every time no matter what the care may have entailed for the visit. we absolutely are happy and very content with every visit that we come to see Alex or Tamara my child is only 7 and the doctor's office can be very scary for young child and they make this a lot easier and and puts a mother's worries at ease we love these providers and we love our doctor's office.
love seeing Dr alex
My child was born on Monday and went to a follow up appointment of the same week. PCP West had no records of my son's time in the hospital (i.e. bilirubin levels).
Alex was wonderful!
New provider in the office, seemed pleasant and at ease with my child.
The provider never introduced herself. I didn't know her name until I saw the survey. I still do not know if she was a NP, PA or other. When someone enters the exam room they should always introduce themselves, especially if they have never met the family before.
my daughter saw Alex and it was her 1st time meeting her. she made my daughter feel welcome and was funny. She loved Alex and Courtney!! Would gladly recommend them!
Alexandra nice person.
Alex and Courtney were great. They both spoke directly to my daughter and treated her with kindness and respect.
Alex was so nice!!!
my child is choosing to have Alex for her next visit
My children were uncomfortable having to put on a paper gown. They also we're uncomfortable with parts of their exam.
My children were uncomfortable with having to wear paper gowns and certain parts of their examination.
we had a great experience. Alex explained everything very well and showed great concern.
Alex is always very friendly and listens to all concerns.
Alex was great and attentive!
she was one of the nicest and most helpful PAs. she was thoughtful and wonderful with children. I would absolutely see her again and trust my children's care in her.
I KNOW my child's symptoms and when he is sick versus when it's an allergy. I told her the symptoms of him being cold and clammy, congested nose, trouble sleeping, sore throat and pain when swallowing. I don't think she listened to me very well because she kept brushing it off as allergies. These are NOT my son's allergy symptoms! This visit was a total waste of my time and my son's!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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