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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Penn State College of Medicine Hershey, PA
Nationwide Children's Hospital Columbus, OH
UPMC BedfordUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 40
Dr. Mullen is always extremely helpful. She genuinely cares about her patients. She makes sure you understand everything and always has a positive attitude!
Very good service
Dr. Mullen is top notch, compassionate and very caring everytime my child has seen her! We are extremely fortunate to have this knowledge in Bedford County! Olivia was excellent with my son and made him feel comfortable during his sickness and the front desk Ashley is so sweet and kind!
we love Dr. Mullan and Marcy! They always take appropriate time with my children and understand the questions I am asking they always take appropriate time with my children and understand the questions I am asking.
Dr. Mullen listened to what we had to say, and to our concerns. Was very thorough.
wonderful experience! Amy jo Mullen is an exceptional physician.
The care providers at this facility are great people. They are courteous, patient, available, and thorough. I am so glad to have such knowledgable and professional providers so close to home.
This was our first visit with Dr. Mullen. We really liked her. We found her to be accessible, concerned, and kind. She was very gentle with my daughter and I couldn't be more pleased with the level of care we received.
Dr. Mullin took time to answer all the questions I had.
great love this office
Dr. Mullen discussed my issues with me and was more than willing to answer any questions I had and continued to ask if I had any remaining questions. I could tell that she genuinely cared what I had to say and how I was doing.
Amy was wonderful. she was friendly, caring and made my daughter feel comfortable.
Excellent as always!
waiting time is way too long 45 mins and another 15 mins in patien room .. took an hr. to see doctor for 10 mins
The provider did not listen to my questions and concerns regarding my child. She seemingly dismissed my concerns and what my child was telling her.
Dr. Mullen is so knowledgeable. I have the utmost confidence in her care.
She does a very good job with me
my child was cared for in the manner a mother would expect from a provider
Everyone in this office is kind, patient and respectful. I will not take my grandchildren anywhere else!
I am very pleased with Dr. Mullen and staff. I switched to them about a year ago, and couldn't be more pleased. It's always the same staff, and doctors and they know my child.
Dr. Mullen was thorough and listened to my comments and questions. She was friendly and knowledgeable.
Amy is great at her job, very polite and knowledgeable .And actually cares about her patience !
I had good experiences never have problems with amy
she was very good today and listened well to us.
the wait time is always an hour or more. we signed in at 2:45 and left at 4:00 for a physical.
This was a visit to the office during their walk-in hours. I am very satisfied with the visit and got my child the care she needed in a timely manor. I'm so happy the office now has a walk-in timeframe. we've utilized this several times for my family!! Thank you!
it was goid experience
I drive an hour for my daughter to see Dr. Mullen as her pediatrician, which I feel should show that I am extra happy with the care we receive from this office. The providers and staff are excellent!
Always have a good experience there!
This is the best Dr we have ever had! the service was wonderful. would highly recommended. thank you. Dr William Shrout
It is not that Dr.Mullen does not listen to what I have to say, but rather that she already knows her answer before I talk. This has occurred at least 4 times that I can think of immediately. Unfortunately, she missed a significant illness that we had to return for last year, and I feel she only ordered a test when I was stubbornly skeptical of the "it's just a virus" diagnosis. Since that time, I have worried about her lack of truly considering that the parent may actually have insight to their child's needs. It is one thing to listen, but another to hear. That being said, she is always friendly.
haven't had any bad experiences. she's lovely.
it was a good visit overall. Dr Mullen was attentive and knew what she was talking about.
Dr Mullen has been very understanding and went through several ideas and options for my child that we could try and follow up before just saying okay I'm going to send you to Pittsburgh.
Always very satisfied with my children's visits!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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