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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Johns Hopkins University School of Medicine Baltimore, MD
University Hospital of Cleveland/Case Western Cleveland, OH
UPMC Magee-Womens HospitalUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 74
great service, personal, friendly and respectful
Nurse was very sweet and kind when doing initial exams. Dr.Menzel was very thorough during exam. She even took the time to photograph two birthmarks my daughter has so we have a reference for the future if anything changes. Positive experience! Thank you!
always an excellent listener
the doctor seemed forceful with her advice and did not seem to look into my sons past records of history.
Dr.Menzel takes enough time with you so you know she really cares! she followed up late into the evening with test results after being in the office early in the morning. The care she provides is just above and beyond! Although I am 20 I feel so comfortable I keep going to her.
Love Dr. Menzel.
awesome experience from the time we walked in.professional and courteous knowledgeable and focused
Dr. Menzel was so kind and so knowledgeable about my child's health history. She even remembered our visit together in the nursery when our baby was born and was very together and organized. we are really thankful for her.
Dr. Menzel is very knowledgeable and I appreciate her honesty and advice with me and my daughter. It's refreshing.
Dr. Menzel has known me since I was a baby. I always enjoy seeing her and trust that she has the best possible medical advice anyone could give me.
Dr. Menzel is the best, I will see no one else. She listens to my concerns, questions, etc. Has a true gift with children, my daughter just loves her. I actually look forward to my child's appointments because of her knowledge, professionalism and courtesy. She is a true asset to CCP and we will continue to see her as long as Highmark lets us!
Provider is an excellent physician, who my husband and I both respect and take great confidence in. Provider is patient, thoughtful and understanding. We appreciate her guidance and services regarding the healthcare of our children.
Dr. Menzel is the first pediatrician my son was willing to speak to. She put him at ease, made him laugh, and snuck in his physical and some health counseling amid their fun "conversation." It was a very positive experience for both of us!
I love this doctor! she is wonderful- we transferred from another provider and I feel she goes out of her way to explain to me and my child, anything she is talking about. Great choice and so glad we moved providers.
Dr. Menzel is always professional. She is very kind, caring, and in tune to the child's needs.
Dr. Menzel acted quickly and helped my daughter's cellulitis clear up quickly.
All good, they were swamped with physicals and she still spent a lot of time with us!!
She goes above and beyond, is relatable, is thorough, and never rushes.
Dr. Menzel is awesome! She is super knowledgeable and very caring. Thanks!
Dr. Menzel takes time to get to know my son and makes practical suggestions.
Dr. Menzel came in on her day off because they were short staffed. She is awesome!!
always excellent service and care, even during walk-in visits!
Healthquest peds is top-notch from front office to doctors!
I love the care that I have and always feel comfortable asking questions about my child's health
Dr Mendel is the absolute BEST! Love her!
excellent provider and office. would definitely recommend to others.
Overall great provider. I was just hoping to get the list of headache suggestions/medication list for my daughter that she said she would print out for me. I did not see that in the paperwork provided.
Dr. Manzell is a very caring physician and she takes the time to listen. That trait is unique and valued in medicine today. They also seem to have a responsive staff to questions and concerns.
dr menzel was great. easy to talk to for both myself and my children.
Dr. Menzel was fantastic. We had taken our son to MedExpress earlier in the week, and they were not able to diagnose his condition. After it worsened, we took him to Dr. Menzel and her suspicion that he had Lyme's disease proved to be correct. We took him to Children's as she told us to do, and are so very relieved that we know what is wrong with him now. Dr. Menzel was knowledgeable, thorough, and compassionate. I recommend her practice to all of my friends and family.
Absolutely hands down this is a wonderful practice.
Always helpful and pleasant
Dr. Menzel took the time to call me after office hours to go over my concerns I had given to the babysitter who took them to the appointment. She was very courteous and reassured me I have nothing to worry about. My kids are healthy and have excellent vocabulary just a few of the positive things she had to say about both my children during their yearly check-up. I appreciated her feedback and calling me to go over the appointment and my concerns. Extremely nice and professional. I appreciated her phone call.
Dr.Menzel is awesome
Dr. Menzel and the entire staff are just outstanding. We are so grateful.
Dr. Menzel provided good, clear, honest information to my son and to me, and took the time to explain everything thoroughly. She called me personally as a follow-up to the visit to discuss the information she provided to my son, and I greatly appreciate the time and care that she consistently provides.
Very good Dr. We have both our children go to her from their birth.
We have ALWAYS had excellent care with Dr. Menzel
Dr. Menzel is always very personable and offers expert advise! Along with being open with my kids on what is their responsibilities. Hearing these words from her, has such a great impact on them, and relieves my sainity.
When I asked her questions about my daughter's weight and eating habits, she sort of talked to me in a condescending way and she talked really, really fast. She basically made me feel like it should be common sense that I should know or not know what's appropriate about my daughter's weight and what she should eat. I generally have liked all the individual provider's in the office, but Dr. Menzel seemed to want to leave fast and was a bit on the rude side.
always have good visit
I really liked her and she was so helpful! I even recommended her to two friends.
Dr. Menzel is exceptional in her attention to detail and in her comprehensive care for my son!
Dr Menzel and most of the doctors in this practice are amazing. The women in the office do a wonderful job as well.
Dr. Menzel is one of the most amazing doctors we have seen. I always schedule with her when we have tricky or difficult medical issues that require real thought and expertise. I trust her judgement and care unquestioningly.
This was our first time meeting Dr. Menzel and I could not be happier. She took her time with us and really seemed to care about the best solution for my son. Thank you!
this was our first visit with the office and it was a great experience. I'll be bringing my other two sons in to be seen for sure!
Dr. Menzal and staff are the best. I have taken all 3 of my boys there since birth and will continue to do so. I Thank them for always taking excellent care of my boys.
dr Menzel provided excellent individualized care and takes time to make sure I got everything I needed without feeling rushed.
Dr. Menzel was amazing. I brought 4 kids in for their annual check up and she took her time with each one. She was WONDERFUL!!! We had never seen her before and she did a great job. I am so lucky to have gotten her. She answered all my questions and gave great advice for ways to improve at home. She talked to the kids directly. Again, she was WONDERFUL!
Excellent care by Dr. Menzel as always.
Love Menzel. She takes the time to listen to my concerns and further investigated issue that need looked at more in depth
Dr. Menzel is fabulous - she thoroughly listens to our concerns and addresses them immediately.
I can't thank Dr. Menzel enough for the care she provided at my daughter's last visit. Every time we see her, she always spends so much time with us and is incredibly knowledgeable. I walk out of there, confident in my child's diagnosis and treatment plan.
Our provider is Excellent and is very knowledgeable. She has an excellent rapport with Pt's and families. . She is very kind and patient with the kids and takes the time to make each one feel special.
Dr.Menzel is awesome!!
Best Doc ever.
excellent provider--knowledge base and expertise is clearly evident and her ability to communicate concrete changes needed in our homelife/routine/sleeping practices was superb. And she did all that without making me feel like a horrible parent. I also appreciate how Dr. Menzel always speaks directly to my child and clearly conveys what is going to happen and what she expects them to be capable of doing. She creates a relationship with me--the parents--and her own unique relationship with each of my children. And I appreciate that greatly.
this provider has always been excellent in all facets from phone to physicians EVERYONE has patient and patient's family foremost in their minds and actions
CCP HEALTHQUEST HAS BEEN AMAZING SINCE MY KIDS WERE BORN. MY SON IS 22 AND DAUGHTER IS 17. WE HAVE BEEN WITH CCP SINCE THE DAY BOTH OF MY KIDS WERE BORN AND WE TRUST THEM AND WOULD NOT WANT ANYTHING OTHER DOCTORS.
she listens and takes time to get to know my child.
Dr. Mendel always answers all of my questions. she also anticipates my concerns and often addresses them before I even ask.
We always get the best care here!!!
Dr. Menzel is an exceptional doctor, very knowledgable of medicine and care for kids, and a great listener.
Dr. Menzel is very knowledgeable, listens well, and understands how to relate to the kids she cares for.
Dr. Menzel is amazing. She is patient, down to earth, and most importantly thorough! You never feel like your concerns are falling on deaf ears or being pushed aside.
Dr. Menzel is an excellent provider. She always asks a lot of questions and listens intently to what my child has to say.
Dr Menzel was thorough and took the time necessary to help my daughter. Her care and depth of knowledge were most reassuring.
Dr. Menzel answered all of my questions, and she was patient with all three of my kids in the office that day.
We are in the process of switching pediatrician offices and saw Dr. M for the first time yesterday. She was amazing! She reviewed my sons recent inpatient records and problems solved possible alternatives to him going back to the ER. She then called me in the evening to make sure he was doing OK. I am looking forward to working with Dr. M
we were a walk in to the after hours clinic as our normal provider Dr Lagnese in Harmar could not see my daughter as there were no available appointments. I really liked this provider. very knowledgeable, very helpful. good bedside manner with my daughter.
I love this practice, and tell anyone who asks that we see the best Pediatricians
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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