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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
AS, Albany Medical College Albany, NY BSN, SUNY at Buffalo Buffalo, NY PA, Albany Medical College Albany, NY
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 35
I don't feel that this provider listen to what the problem was with my daughter, she based the diagnosis on her own assumptions even after both myself & daughter tried to explain to her what she was saying was not the case. I don't feel she listen to our concerns
Carol Earl was helpful and took her time with us.
She was awful. The way she spoke to my daughter and I actually had me shocked and speechless! She didn't want to listen to anything we had to say or any concerns I had about my daughter. When she did answer my question it was with sarcasm and rude. I left Dr.Carol Earl office with my daughter in tears!
This was our first visit, basically a consultation. Blood work was done. A scope was ordered & scheduled for March 13, 2020. The Dr. seemed concerned & anxious to help my daughter with her stomach pain.
This provider missed diagnosed my child. If she would have cleaned the area off and examined it fully it could have been discovered sooner.
doctor took the time to listen explain and hear what we had to say. very impressed with her manner and taking the time we needed.
everything was perfect! very friendly and understanding
Carol Earl is just fantastic! I appreciate her so much! She listens thoroughly and assesses my son's need accordingly. Her bedside manner is very good and she has a calming spirit about her. She is my go-to in her field. Kudos to her!
very thorough we feel very comfortable with the diagnosis and assessment
The care provider was not helpful at all. The provider thinks my child has a fungal infection when he is having GI problems. I will be seeking a second opinion. I am to use a cream for his rash which is being caused by his poop for 4 days and if it doesn't help she wants him to see a dermatologist. Why wouldn't you figure out why the poop is causing the rash? I left the office very annoyed and unhappy with the instructions.
our experience was better than I could have expected. I received answers I've been looking for from our pediatrician for ml the now and have gotten results already. I would definitely recommend any parent to this office with similar concerns as we had.
I was satisfied with the experience with Carol Earl and the care and concern she provided. What I am not satisfied with is the care from our PCP, who did not refer my son to a pediatric gastroenterologist for evaluation after several visits where we expressed the same concern. After conducting the desk research on my own, I had to request the referral from my PCP. This is unacceptable.
Carol was excellent!!!! she was very patient and thorough!
provider gave a diagnosis but then couldn't tell me what it was, what causes it or any ideas on how to help with it. left with no more info or help then when we arrived.
she's nice and relates well.
I was nervous going into the appointment and of the unknown. Dr. Earl set my mind at ease almost immediately. We had a plan in place to start fixing the problem when I left the appointment, and I feel empowered now.
Carol was exceptionally thorough and truly wants to figure out what is wrong with my child. She wasn't tied to a clock, spent the amount of time she felt was necessary, and asked questions to uncover problems never previously discussed. I am very pleased with Carol.
Easy going, wanted every detail for child's history
Dr. Earl is so super nice and has really made our lives so much better for helping our son with his milk protein allergy. I can't thank her enough!
After long issues with no answers from our family dr in rie. we were referred to dr. earl by hamot ER. It was finally a relief to have someone know exactly what we were going through and how to help fix the problem. I couldnt have been more please.
bedside manner needs to improve. her assessment and diagnosis aside, she conveyed this info in a way that was not comforting to the family and caused unnecessary stress and anxiety
did a good job trying to make sure she covered everything. she wasn't in and out
Provider was very thorough and took a lot of time with us. That was appreciated.
Carol Earl was very thorough. She seemed to really care about my sons health.
Extremely thorough exam. Doctor spent a lot of time with us. Very pleased. The office staff is fantastic!
During the appointment, Carol was very attentive and wanted to know my son's medical history in order to make recommendations. However, she was a little over 20 minutes late to my scheduled appointment, which can be an eternity with a restless toddler.
We were late due to traffic amd the staff was wonderful.
Carol Earl was the only medical provider anywhere who genuinely cared about the issues my son was having when he was a newborn. She took the time to listen to my concerns and help me when none of his pediatricians or anyone at the ER in children's hospital cared. She didn't think I was crazy or suffering from PPD -- she helped test my son, determine his issues, provide a treatment plan and even provide additional support after our initial visit. She saved my son from significant stomach pain in his early life and saved my family's sanity. She is an excellent provider, and we thank her from the bottom of our hearts.
Carol was very thorough at our visit. She was also very attentive and professional. We would definitely recommend her to our friends.
We had a wonderful visit, Carol was kind and spent time listening to our concerns and making our child feel comfortable
very pleased with our doctor.
went out of her way to fit us in and very effecient
Dr Earle was very thorough. I was very satisfied with the time spent with my child.
We were very happy with our visit and the course of action the Dr. is taking to find out what is wrong with our son.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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