COVID-19: The Latest Information from UPMC
Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Youngstown State University Youngstown, OH MD, Northeast Ohio Universities, College of Medicine (NEOUCOM) Rootstown, OH
University Hospital of Cleveland/Case Western Cleveland, OH
UPMC HorizonUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 103
I was very happy with my child's visit. I believe my child really liked her doctor. She couldn't stop smiling at her doctor.
I love Cheryl Duffy. she's always so good with my kids and we always get the best care with her.
Dr. Duffy is always fantastic! They get us in right away during cold/flu season.
I continue going here due to my trust and positive experiences with Dr.Duffy, Dr.Fank, Samantha Johnston and Kristie Shumaker. I
Dr Duffy goes above and beyond to get to know us and answer any questions we have as first time parents. She answers questions thoroughly and takes the time needed without making you feel rushed.
I was able to get my daughter in the same day for a sick appointment. I was impressed with how efficient the the staff , nurse and Dr. Duffy were during our visit.
Always a great experience with all providers in Dr. Duffy's practice.
Dr. Duffy was knowledgeable and informative describing what was going on with my daughter.
Dr. Duffy is always thorough and listens to me and explains things in great detail.
We love Dr Duffy! We always recommend her and Dr Frank to anyone who asks for a Pediatrician recommendation. They are wonderful doctors and we love the PAs and nurses too!
Resident was very nice, polite, listened and explained things well.
I love the providers at this office- I trust that they're all well-educated, knowledgeable, caring, compassionate and dedicated to provided optimal care for my children
love dr duffy!
I have had nothing but great experiences, the staff is kind and personable. Anytime I call or come in they ask about all my children and seem to be genuine.
always get exactly the help we need
Excellent physician and facility
Dr. Duffy is excellent! Both of my kids loved her and even said in the car that she is "way better than our old doctor!"
We love Dr. Duffy!
Dr. Duffy and her staff have cared for all my children. I couldn't ask for better pediatric care and wouldn't think of going anywhere else. The office is clean and efficient. Everyone is competent and friendly. I have been very happy for the past 15 years!
At times felt a little condescended to. But felt that the exam was thorough.
The nurses are awesome
We love Dr. Duffy! She is always so friendly and shares her personal stories.
Doctor Duffy spent time alone with my daughter which I think was good however I think time was up so she didn't get to speak with me on my concerns with my daughter.
Dr. Duffy is an excellent, open minded, and thoughtful physician. I always feel that my thoughts and opinions (even if they differ from her's) are heard and respected. She knows my child and her history.
Dr. Duffy always treats my son with such care and tenderness. She engages with him and seems to truly enjoy her work.
Dr. Duffy was well informed on Michaela's health issues and recent treatments. She listened and thoroughly answered our questions.
Dr. Duffy has been my dr since birth and has always provided me with good care. She is a caring and compassionate person.
Dr. Duffy is phenomenal!! I will not see anyone else unless absolutely necessary!!
We love this office and all of the pediatricians, nurses, and office staff
love her! I never need to remind her why I'm there or what's going on. she always takes her time with us. love her
our provider is excellent, I wish Dr Duffy was a family physician that we could keep seeing her after next year. she is so personable and very interested in my children and their well being.
Dr Duffy is the best, love her!
Dr. Duffy always discusses past issues my child has had to have an ongoing follow up. She is caring and always takes the time needed to discuss any concerns.
Dr. Duffy is always so friendly! We all love her!!
Dr. Duffy is excellent. she takes our concerns seriously but also advises us on what she feels the best course of action is. she gives good information and helps us make good decisions for our children
Dr Duffy is amazing caring doctor.
Dr. Duffy is and always has been wonderful and caring. She answers all of our questions and is so helpful, as is her staff
All of our children LOVE Dr Duffy as my children all says She's the best doctor ever!!!
I love Dr. Duffy there is nothing that could ever be better with her.
I didn't mind the wait time because I know Dr Duffey is efficient and takes her time to make sure concerns are addressed and explained. she never makes you feel rushed or doesn't pay attention to you.
We love Dr. Duffy and always recommend her and her office.
Dr. Duffy is always so warm and kind. She handles our infant with care and truly seems to love what she does. She answers our questions and offers sound advice and seems to care about how we, as parents, are doing, too. She never talks down to us or over our heads. Instead she is relatable and professional, all while being very friendly.
Dr. Duffy is always knowledgeable and kind.
Dr. Duffy and staff are always professional and kind during all appointments.
Wonderful experience. Dr. Duffy is fantastic and I could not be happier with her level of care, kindness, and professionalism.
My children always feel that they get the best care by Dr. Duffy and her staff.
exceptional care by everyone as always
Dr. Duffy is always very patient and personable. she is a great doctor to have working with patients. she just asked how her eating habits were and her learning habits were, which was fine, but sometimes I have so much going on to think about to ask her that it would be nice if she stated any concerning signs parents may look for or good signs parents should look for in regards to developmental behavior that may help me as a parent remember things to ask about or look for next time.
Dr. Duffy answered our questions/addressed our concerns in a way that was easy to understand. She reached out to a specialist with a concern we had about our child's health and we received a call back with more information within a couple hours of our visit which greatly alleviated our concerns. The entire staff was very friendly and made the visit seamless.
We love Dr Duffy!! She's a wonderful pediatrician and our son loves her too! Can't imagine having anyone else in charge of our son's care! We had to go for an illness visit the other day and they got us an appt for 2 1/2 hours later that day. Two thumbs up!! Thanks!
While I like the providers in this practice, we wait an exorbitant amount of time at every visit. if my children were any younger, I would find another provider.
Dr Duffy is great! very straight to the point but listens to questions and gives advice.
We love Dr Duffy!!! she listens and explains things so me and my children can both understand! we feel 100% confident and comfortable with her! most importantly my kids love her and look forward to their visits with her!
Dr. Duffy went out of her way to make sure we were seen, heard, and taken care of last night. She really cares for her patients.
I love Dr. Duffy. She is very knowledgeable and actually listens when I ask questions.
Dr.Duffy has been seeing my child since the day she was born. She has always listened and given her exceptional care! 12 years and counting!
my first time visiting this office. when I called to make the appointment I mentioned that Dr. Frank saw my son in the hospital the day after his birth. very impressed with him. saw Dr. Duffy, she was very nice, wait time was longer than we expected and the staff scheduling next appointment was not overly friendly or helpful.
we love Dr Duffy. but yesterday's visit wait time was bad. it was standing room only when we got there. we waited for 25 minutes to be seen them the doctor took a phone call from her mom while we were in the room.
Though it took a bit to be seen I enjoyed Dr. Duffy and her relatable personality and experience. She provided a comfort that went beyond medical knowledge. Thank you.
when we go in dr Duffy is always great to all my children when we have a visit. Love the care that the office provides.
I love Dr. Duffy. I've been taking my kids to her practice for eighteen years and have always been happy with her care. She is a great doctor and person.
I love her I always recommend her.
our experience was great! the office staff was wonderful as usual so very kind! dr Duffy was also very kind and spent a lot of time with my daughter and made her feel comfortable.
always good experience
dr duffy is excellent with my children It was the first time they say her and she made them feel so at ease
Really great experience. children were very comfortable and at ease with the dr.
Dr. Duffy is fabulous. She takes the time with us to make sure all of our questions & concerns are answered. She knows the history of our kids and relates to our situations. She's funny & loving and I couldn't imagine taking our kids anywhere else.
Dr. Duffy is very personable and interacts wonderfully with my children. She is very knowledgeable and is generally laid back and reassuring, but at the same time, when necessary, calls for swift and thorough evaluation and treatment.
Dr. Duffy has always gone above and beyond for my 3 kids. she is knowledgeable, and takes plenty of time and listens to why concerns I have. I highly recommend her and her office to everyone I know!
Bad: wait time and waiting room chaos with no changing station or breast feeding area. Good: Nursing and doctor visit was smooth once we finally got in. it was nice to be able to hold my baby the whole time during the majority of the visit.
Dr. Duffy was amazing.
I really like Dr. Duffy. I feel as if she spends time with my daughter and answers my questions.
dr. Duffy was excellent
I really like Dr. Duffy. She's an excellent provider and my kids love her as well.
the nurses were very friendly and helpful. my chd enjoyed them and looks forward to talking to them and her doctor when she goes in. her doctor is one of the nicest doctors shes ever been to.
I think they are exilent I like it they always help for any medical questions for kids
Dr. Duffy is a wonderful person and doctor for our family. She can related to the patient and parents because she is also a mom.
Dr. Duffy is a wonderful doctor. she always takes the time to listen to your questions/concerns and provides informative feedback. very personable to be around, and she always shows the love she has for kids and her job.
dr.Duffy has beeny sons doc.since the day he was born. I've had nothing but the great experience with her.
Dr Duffy is an excellent physician, she always makes my daughter comfortable and answers my daughter's questions in away she can understand! she is also very personable
I have no issues with Dr Duffy and the staff at her office. They are always responsive and take the time to listen to your comments and concerns and answer any questions you may have. Everyone we have seen there is very gentle and kind with my child and gives her the care she needs.
i love how personable dr Duffy is. she saw her when she was born and continues to see her now
We love Dr. Duffy and she seems to love our kids too. Always a good experience with her.
Dr. Duffy is a wonderful pediatrician! She listens carefully to our questions and responds thoughtfully in a way that's always easy to understand.
Dr. Duffy is such an amazing doctor, she is very thorough and you leave her office feeling confident with what she has told you or recommended, we love her!
This was the first time that my daughter met Dr. Duffy because we changed pediatricians. My daughter is usually nervous in New situations. It did not take long for her to become comfortable with Dr. Duffy. My daughter left the office very happy and glad that we had chosen Dr. Duffy for her future care!
I think Dr Duffy is an excellent pediatrician, and I trust her with my daughter's health.
Dr Duffy quickly diagnosed my child and is a fantastic doctor! We love her!
We love Dr. Duffy and all the doctors and nurses there.
Dr Duffy see's all my kids. She is very knows her stuff. She makes my older 2 feel comfortable to see a Dr.
I love this office! I have never had a bad experience. Everyone there is wonderful!
everything was fine.
absolutle love dr chery duffy and dr frank and all of their staff!!!
Dr. Duffy and staff is the BEST around!!!
My child's visit went very well as always.
I was very pleased that the doctor had an interest in my child and her physical conditions. she seemed very knowledgeable.
Dr. Duffy is wonderful. we were the last appt and she didn't seem rushed at all. took time with us and treated our kids as if they were her own
We love Dr. Duffy!! She always listens and answers/addresses all issues. She is awesome!!
They're great!Love them!
We love Dr Duffy and her staff and have been loyal patients for over 6 years now. There's no office better!
We love Dr. Duffy. She is always thorough and takes her time with our visits.
My entire family loves Dr. Duffy and her staff! Our daughters are comfortable with her. They don't mind going to the doctor's as long as they know they are seeing Dr. Duffy (or someone in her office). They feel safe with her taking care of them, which is important. We know this because we have seen the girls (both of them) get nervous when going to see other doctors, (Urgent Care or specialist) and they say something, such as, "I want to see Dr. Duffy." My husband and I know that the girls are going to get the best care possible! We have recommended many families to Dr. Duffy's practice.
Dr. Duffy is phenomenal. She takes excellent care of our children. she cares for their health and needs without being an alarmist pediatrician like so many others and it's much appreciated!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.