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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, Indiana University Indianapolis, IN, USA CRNP MSN, University of Pittsburgh Pittsburgh, PA MSN, Catholic University Washington, DC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 75
always love appointments with Denise
She did a great job talking with my daughter and making if feel like her appointment, and not looking to Mom for answers
she was friendly and helpful
Denise was professional, kind and personable; and spoke on an appropriate level with my daughter.
Miss Denise is superb at what she does and is excellent with kids! very comfortable, very relaxing and very knowledgeable!
Denise did a great job with the newborn checkup but also engaged in conversation with us as parents just to chat and see how we were adjusting
I had not met the provider until the exam. she was wonderful, listened carefully and addressed all of our concerns.
The entire team recognized the urgent nature of my sons condition and responded efficiently.
Denise is delightful! She is so good with our newborn.
she answered all my questions in a way that was easy for me to understand and remember and took the time to go through and explain everything I needed and wanted to know
Not the normal doctor we see but she was extremely helpful, kind and knowledgeable. We will definitely see her again.
We always have a wonderful experience with Denise. She is so great with kids and explains everything in understandable verbiage. She has a smile on her face and is honest, real and approachable.
To be clear, the provider has walk-in hours every morning so that you can walk in with an issue that needs immediate attention. That is what we did for this visit. Denise was great.
Denise is thorough and informative. She asks questions and listens attentively.
as always, the ccp mt Lebanon stuff exceeded our expectations and provided an excellent level of care for my daughter. this office has always been helpful and accommodating. I feel like they truly care about my daughters health and well being.
We have seen Denise several times. She is very personable communicates well. She takes time patients and families. However, I think that sometimes her clinical afternoon thi however, I think that sometimes her clinical acumen is somewhat limited.
Denise is amazing. She takes the time to listen to any concerns I have and explains what i can expect coming up with my childs milestones!
We appreciate Denise's direct manner of speaking. She answers our questions honestly after thoughtful consideration. Our kids love her.
first visit with newborn and Denise was wonderful with me as a first time mom!
fabulous doctor with an excellent and authentic approach
I love this doctors office. my son is almost a teen now, so its awkward for him and the changes in his body to talk with a "stranger". The practitioner we saw was great but you could tell she used to little little kids, but amazing as always.
I can't say the care was below standard however, I was a little "put off" by some of the Nurse Practitioners comments. I felt like she was assuming that I was neglecting my child. For example she was talking to me almost like I myself was a child. She said very sternly and more than once as if I didn't hear her the first time; "ok mom now make sure you bathe him in a CLEAN bathtub" she also said more than once "Mom DONT WAIT to contact us if this gets worse or if it doesn't change." She may have meant nothing by it, but it was the tone and the way she said it that made it come across condescending like I was just a dumb mom.
she listens to everything very patiently and gives her best suggestions.
Denise is one of the best! We see her a lot and are never disappointed.
Denise has always been great. She is knowledgable and very detailed. I know we are going to get good care when we see her.
The provider listened to me, but still prescribed medication that I stated multiple times I was not comfortable with. I understand the book says X but X doesn't always work for everyone. The others doctors in the office have always found a substitute it was disappointing she wasn't able to.
This was our first time seeing this nurse practitioner, and we thought she was excellent. We would ask to see her again.
Denise was informative and helpful every step of the way.
Denise Kochanok is The Best!!!! Love her so much!
ccp MtLebanon always very caring team from front desk, triage nurses to providers. especially Denise Kochanek- who always is very caring , calm and listens to any concerns or questions. we never feel uncomfortable there and appreciate the great care
took time to ask my child questions
the provider I saw gave me contradicting information that was given to me by our normal PCP and ER doctor about my sons condition and I feel that my sons follow appt was basically just a $30 visit to get a prescription for an allergy test for penicillin. She literally asked me if he had any allergies and the reason we were there was because he had a serum sickness like reaction to amoxicillin.
we absolutely love Denise! She is so good with my daughter and makes her feel so comfortable everytime we visit! All needs are addressed and I would 100% recommend her to anyonez
Amazing care provided
Denise Kochanek is the BEST!!!!!!!!! LOVE HER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Relatable, compassionate, and kind.
I was extremely appreciative of how quickly and efficiently we were seen and our problem was handled. Everything was very thorough. I
always excellent care
At this particular visit I did not feel heard or understood. I discussed my concern about a medication not bring effective and it was prescribed anyways. It was referenced by the brand name which I was not familiar with until I read the print out and went to get the prescription. I knew the drug by the generic name.
dr denise is professional and polite. she explained why my son needs to get the antiobiotics.
She kept interrupting me and wouldn't let me complete a full sentence.
Even though the provider was behind schedule she apologized and made every effort to complete the exam in a timely manner. She was very respectful of our time needs.
We had an excellent experience with Denise today!! She is awesome, listens very well, made me feel like her only patient and i would highly recommend her to anybody!
we are a returning patient. we should of never left. Denise was more than excellent. shot records from another place we never sent and we came back and was seen right away after we retrieved the records. we were not expecting to be seen again. this is over the the top. I hope to reschedule further appointments with her. I missed the professionalism that she showed.
felt extremely judged by some personal decisions
Denise was prompt and friendly.
We waited more than 40 minutes to be seen by the provider. Way too long. The provider then stepped out of the office for a good five minutes, and didn't let us know that she was leaving. We understand needing to check on another case but she could have at least said something to us. Instead we sat there confused.
Denise is always up to date with my child's info before she comes into the exam room and takes the time to ask questions and listen to what is going on. Relates to my daughter very well. I think she is a wonderful provider.
I am always pleased with very minimal wait times (typically NO wait) at this office, and I always feel that the doctor is prompt, courteous and listens well. My kids feel comfortable with this doctor. Having a little boy aged 8, I honestly could not have asked for a better way for this doctor to have approached the part of the exam where she must ask him and me if she can check his "private" area - I am not a doctor, and I need the doctor to ensure all is healthy with my child, and the way she handles this is so very professional and appropriate and appreciated in a time where it is so important that the child feels comfortable and respected. Thank you for providing such professional and sensitive care for my young children!
good visit. took a lot of time and showed great concern for my child's health
Denise was very thourough and so great with my daughter. She is always friendly and is amazing with my children. We are very pleased with the care she provides.
Denise was wonderful; she listened attentively, was sweet with my daughter and was able to quickly pinpoint the illness.
Denise Kochanok is such a good care provider we ever had, she is very professional!!! we respect and love her!
They are always courteous and helpful.
Office staff and doctors and nuring staff are ALWAYS very helpful, friendly, informative ,and caring
the provider disregarded my health concerns for my daughter. didn't even look her over where the concern was. told me to have her take a urine test without looking at the concern then didnt send it out. their initial diptest showed external irritation but they didnt bother to let me know until I called almost a week later when I still hadn't received a call about the results.
Denise is always good with my children. She listens and gives us good advise.
Dr.Denise excellent..I am little bit speak English she is very help me understand kids problem..My kids very love her..
We had a great experience.
This is the 1st time my son has been there, my daughter has been there already and so happy for the change
I never have a problem making appointments for this office, and I never have any problems with the staff. My children and I are always treated like family here!
we love pur care provider, sbe is the best!
We had very good experience with the provider.
She's excellent with kids, makes appointments go as smooth as possible, very caring!
Miss Denise is an excellent provider--very thorough, careful, respectful and attentive!
always friendly and answers questions without hesitation. you always are seen atleast half an hour past your appointment time.
The provider treat my child in a very good manner, they were so nice and helpfull
This was our first visit and we both loved Denise, she was so easy to talk to and really listened to me and my daughter, making us comfortable
love all staff at ccp mt Lebanon. always happy with providers
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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