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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 114
The doctor took his time to address many issues, including any concerns that may arise with siblings after a newborn comes home. He was very observant, & he made note of a lot of things for us. He also had a nurse from the office call within a few days to check in to see how our daughter was doing, which I appreciated. unfortunately, the voicemail didn't come through on my phone until a few days after the fact, so I wasn't able to respond back right away, but I appreciated his extra care regardless.
Dr Frielander was very knowledgeable. my only complaint was that he seemed rushed and didn't seem to be listening to our answers. Instead, he seemed to be thinking about the next thing he was going to say.
We are new to the area and this was our first well child visit at this practice. I was extremely pleased with the time and attention Dr. Friedlander gave us for our first visit. He took the time to understand my child's history and listen to me carefully. A much, much better experience than we had with a provider at a different CCP practice last year!! I felt much more comfortable as a mom after this visit.
Dr. Friedlander is wonderful!
Dr. Friedlander is consistently an exceptional physician and thoughtful in his care.
every visit is good. All ofmy child?smedical needs are addressed and explained.
He is very knowledgeable and thorough during each visit. I love that he tells you what you need to hear and he truly cares about your child. He is on top of everything in the medical field and confident with his diagnoses.
the doctor spoke very freely about things in front of my daughter with anxiety
this practice has been so wonderful to work with so far. We have a 2 month old and every time we have been there, we have been given excellent care by Dr. Friedlander and the entire staff!
Dr Friedlander is my preferred dr to see in the office for my son. He has a great bedside manner with him, and communicates very well with me.
This was our first visit with Dr. F. I believe he does not frequent the Waterdam office, but I am open to seeing all providers because in the case of a sick visit, likely you will not get to choose your provider. Dr. F. was wonderful with my 2 year old son and reviewed his records prior to entering the room. He was knowledgeable about milestones at this age and went over a lot of information with my husband and I in our visit. I wish he was at the Waterdam office more frequently!
Dr. Friedlander is excellent in speaking to my 17 yr old son as a young adult about his issues as the patient while making sure I am also kept informed as the parent..
Dr. Friedlander is excellent. He always takes the time to answer every question we have and explain things thoroughly. We are never rushed through. We love having him as our daughter's pediatrician and couldn't imagine going to anyone else.
Dr. Friedlander always provides excellent care. He provides great insight and always takes the time to ensure all of our questions are answered.
Dr Friedlander is the best PCP we ever had for our daughter. We had first interaction with him in walk in clinic and we never asked for another doctor at all. My daughter PCP retired and we were looking for someone moving forward. We found Dr Friedlander very compassionate, humble and very detail oriented. He has great work ethics. He listens all our concerns and requests and gives best professional advice.
We have always had a good experience going to the CCP in Bethel Park. This visit I was very impressed with Dr. Friedlander and will be making all future appointments with him if possible. The nurse providing care during my sons visit was also great. Very patient with him and explained things well without rushing him.
Dr Friedlander always gives the best care to my children.
Dr. Friedlander is absolutely wonderful. I am so happy that we found him to be our 2 year old's doctor.
addressed multiple issues without rushing. Time well spent and felt visit will improve my child's care
Santos has been going her since he was born. We are very pleased with services provided
Care provider was knowledgeable about my life
We love Dr. Friedlander! He is always up to speed on both of my kids when we enter the office and is so thorough. He is knowledgable and encouraging and I love how he speaks to the kids like equals. My daughter is not a fan of going to the dr, but she loves chatting with Dr. Friedlander.
we have had this doctor for about 12 years now. I love him and how he has interacted with the kids at the various ages.
We have been taking our daughter to see Dr. Friedlander for the last 10 years. He is attentive to her needs and always asks if she has any questions. He is caring and also attentive to my questions or concerns. He is our favorite doctor in the practice.
I specifically request Dr. Friedlander. He listens and respects what I have to say regarding my children and he is exceptionally knowledgeable.
This was the first time we met with Dr. Friedlander. He was excellent with our son and listened to all of our concerns about his health. He showed compassion to us and our son with his health issues.
Eric J Friedlander is one of the great doctor and very friendly with kids/parents. and he is our preferred doctor all the time and would like to continue check up with him.
We have been seeing Dr. Friedlander for many years! I am so comfortable with him and him knowing the history that I will only make appointments with him.
Took time to listen to our concerns & questions & answer them.
He did not care to look at all areas of my child's rash, which happened to be the worst areas.
thank you for everything that you do!
Bedside manner leaves much to be desired.
dr. Freidlander is always kind, knowledgeable, understanding, and informative at every visit. I have a son who has asthma and I recommend having Dr. Freidlander to anyone I talk to about pediatricians.
We love Dr Friedlander! He takes good care of our boys!!
I very much appreciate the advice for my child's eating issues. We haven't seen Dr. Friedlander offer but since he was seeing sick patients we had the opportunity when my child came down with an illness. During his visit with my son and husband he listened to our additional concerns with my son's continuing eating:food issues. I can't thank him enough for listening and providing advice outside of the typical "he'll grow out of it/only provide one meal and he'll eat if he's hungry enough" which is the advice we received from other doctors previously. I am so appreciative of the information and guidance and already have my child scheduled to see a food therapist.
wonderful care as always!
Dr. Friedlander has been the best doctor we have had an experience with in the past 7 years of seeing pediatricians. This was our first visit with him, he thouroughly knew about the history of this child and my other children. He explained everything, was never rushed, and seemed like he actually cared.
He was took the time to listen then also thoroughly explained everything.
we love seeing dr. friedlander. he always takes the time to listen and is relatable as a person too.
We love Dr. Friedlander but this is the second time in a row we've had to wait over thirty minutes after our appointment time to see him. He gives us so much attention that I assume he is chronically late with patients. Please schedule few patients per hour with him. Our boys love him and will continue to request him but waiting for 45min with a sick 22 month old is near impossible.
Had a great visit. listened, answered all questions
we love Dr Friedlander
Both of my children have been under the care of this provider, as well as others in the office, since birth. We are always pleased with the provider.
Coming to the doctor with a sick child is never a fun experience, but Dr. Friendlander makes it comfortable for both my child and me. He takes time to talk about their favorite things making them feel more at ease.
We really like Dr. frielander he's always good with my kids.
We love Dr. Friedlander
dr. friedlander is a great doctor. We have never had a bad experience with him. he's not only concerned with getting my child better, he's also concerned with her Comfort during the process. he also provided little tips for us. great doctor!
I am always please with Dr. Friedlander and the care he provides
Only bad was the wait, appointment was at 10am, arrived at 9:45am, taken back to room at 10:15am and seen at 10:35am.
I find this doctor rude and condescending. I feel he thinks he is the end all say all in regards to my child. He has a terrible approach of discussing things and talks at you not with you.
I have two sons ages 6 and 4 1/2. Dr Friendlander has been their regular pediatrician for all of their lives , because the kids enjoy seeing him and we trust the care he provides. He takes time to go over whatever questions we have and always provides solid feedback.
I feel very comfortable bringing my children in to see Dr. Friedlander as I know that he will provide them with the best care possible and he respects my feelings/concerns when it comes to my children.
Wonderful provider! Takes the time to listen to my concerns.
We love Dr. Friedlander!
I really enjoy our visits with Dr Friedlander. Would definitely recommend !
Dr. Friedlander is one of the best providers. I like that he talks to me as an adult vs a child. But he always explains things thoroughly and in language that I can understand.
love Dr.Friedlander! by far the best Doctor at the practice!
We love Dr Friedlander-request him. He is smart, knowledgeable, attentive, and relates well w patients and parents.
Dr. Friedlander is very knowledgeable and informative regarding my child's development. He gives me information on what to look for in the upcoming months as well. He is always friendly and efficient.
Dr. Friedlander saw us immediately upon arrival for walk-in hours. He was friendly and easy to understand. He also made me feel at ease about the issue my son was having. He seemed to be in a hurry, and I felt a little rushed. Although I think Dr. Friedlander could have listened a little bit more, he did answer my questions to my satisfaction.
love dr Friedlander. his gentile and understanding approach is very comforting. he has a vast knowledge and I always rest assured that we are in great hands with him.
My son receives excellent continuity of care from Dr. Friedlander.
We see Dr. Friedlander for all of my boys well child exams. They are very comfortable with him. When they are sick, they ask if they can go see him.
we love Dr friedlander!
very attentive and patient, did not seem in a rush to get out. affirmed my kids' behavior which is very encouraging!
Dr. Friedlander is an excellent doctor. My children are always very at ease with him and he explains things to them very well.
always very pleased w attention and care by this group practice!
I brought my son in as he'd been coughing for 9 days, and 2 kids in his classroom had pneumonia. I felt like I was sort of dismissed. He said it sounded like it was an upper respiratory infection. He did listen to my child's lungs, but said they were fine. The next day my son started vomiting and spent the next 2.5 days barely eating or drinking. I found out at the ER the next day that my son had pneumonia. I just wish he had taken my concern about this illness being in my son's classroom more seriously and listened hard. If this had been found Friday at my appointment, it could have saved my son a great deal of pain and strife.
Dr Friedlander is wonderful with my teenage son. We always feel like we were listened to and he very thoroughly evaluates any issues. I always leave feeling nothing was missed.
All of the doctors, nurses, and staff are exceptional at community pediatrics south.
Great experience! Quick appointment time and examination.
Dr. Freelander was fantastic with my son. he asked him questions he could answer & spoke to him with respect, not talking down to him bc he is a child.
I thought Dr. Freelander was excellent. this is the 1st time we have seen him at this location he is usually at another
Really takes his time with the patient and cares for their well being- and even beyond that- the family as a whole.
Dr. Friedlander is always wonderful. He is knowledgeable, helpful, and relates well to me and my child.
I fully trust the medical care that my children receive with Dr. Friedlander. When anyone asks for a recommendation, I always recommend the CCP Bethel Park office and specifically Dr. Friedlander. He is prompt but thorough, provides information in an easy to understand manner and does not belittle any concerns that I may have.
We love Dr. Friedlander...he is thorough and caring. He is the BEST!
we love Dr friedlander! He takes time to listen to concerns and answers questions thoroughly.
Dr. Friedlander was fantastic, very personable and knowledgeable - definitely a huge help during our first few days as new parents.
I have always admired this office for their organization. I have never had a problem getting paperwork, with insurance or any other office issue compared to other offices (for myself). Dr. Friedlander is an awesome Dr. though we have seen almost all of the other Drs in this office and I like them all. We have been going here since my children were 5 months old and they are now 11. We will stay as long a possible.
Dr Friedlander is fantastic. He is extremely patient in answering any questions we have and taking he time to explain things. We never feel like we are being rushed while we are there. We are so glad we found him.
It is always a pleasure to be cared for by Dr. Friedlander.
Dr. Friedlander is a wonderful doctor. My daughter has had a few skin issues over the last year and he always takes care of her or refers us to the right person. I know my kids are always in good hands with him and I always trust his decisions.
Awesome staff and doctor
Dr. Friedlander answered my questions patiently and was very responsive to messages. Thank you.
The doctor took time to examine my daughter and answer my questions. I was very pleased with the level of care provided.
Dr. Friedlander is an amazing ped. I've reccommended him to several friends. He cares, listens and always thoroughly explains what's going on with my child.
Dr. Friedlander took his time to ask my daughter pertinent questions and he answered all of our questions. He he was very focused on my daughter's care.
Very straight forward and friendly, but sometimes I want to be able to have more of a conversation about my child's health instead of just being told the right way. Would like to discuss options even if we disagree.
excellent and knowledgeable provider as always
Dr. Friedlander has been amazing over the 6 months we've been taking our infant daughter there. We are first time parents and have read and heard no shortage of things you should and shouldn't do. He always takes the time to talk to us about what the real answers are and explain why that is. He takes as much time as necessary to answer all our questions, responds quickly to our online questions that we submit under MyUPMC and we never feel like we are being rushed out. He is exactly the type of provider we were hoping to find.
Dr. Friedlander has been excellent - I have a 4 month who is my first child and he has been very patient with all of my "first time parent" questions
Dr. Friedlander is our preferred provider at this office. I appreciate his demeanor, his thoroughness, and his explanations.
I think he is knowledgeable and a good Dr.but he he speaks so fast, I don't get what he explain to me.
My son is always excited to go see Dr. Friedlander :) He knows if he isn't feeling well, that Dr. Friedlander will help make him feel better.
We love Dr. Friedlander. Gets the children involved in their visit, which is nice too.
dr friedlander is the best doctor I have ever seen he takes his time answer questions knows his information and facts. can tell he stays updated on education and info in health care. I moved and he without me asking provided suggestions to new pediatricians for my children. helped me find new ENT in my area. we had to change our appointment and he made time in his busy day for both my children. I am very sad to leave his practice and move away. I would recommend him to every one.
we had a very pleasant and informative visit with Dr. Freidlander. He answered all of my questions and all of my daughter's questions.
I had a well visit scheduled for my younger child when my older son woke up with a sore throat. I called to see if I could. ring both children and after checking with Dr. Friedlander, the nurse called back and stated that I could. This saved us so much back and forth traveling and time, I truly appreciate the Doctor's willingness to be so flexible.
The Doctors and staff and CCP have always been great. I trust in them completely when it comes to the health of my children.
Dr. Freidlander was outstanding.
We used to see Dr Frieslander at the Bethel Park office and have since moved so we were so excited he was in our Peters office the day we were there. He's one of our favorites!
dr. fried lander is the best doctor we have seen for both of our kids!
I was very pleased with how the doctor interacted with my children and took the time to address each concern I had. I never felt rushed and my children were comfortable with the doctor.
The doctor came across dismissive and arrogant. He didn't spend much time truly listening and calming our worries about the flu. I trust his medical expertise, but his bedside manner was very off putting.
dr friedlander was very attentive and quick with his services and had helped my son with his new onset respiratory issues.
I am very happy with the time and care the doctor always spends with my child. he really gets to know him and makes him feel comfortable
Our provider takes time to ask my son questions and listens carefully to his answers. My children enjoy seeing him.
I specifically request Dr. Friedlander as my child's HCP for office visits because I feel that he is very observant when looking at the child as a whole, very clear when explaining developmental stages and provides insights/assistance when necessary.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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