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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PediatricsPediatrics (Primary Care Physician)
MD, Wayne State University Detroit, MI
Children's Hospital of Michigan Detroit, MI
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 22
very nice dr. explain everything well
My son was seen for a swollen testicle, so he was of course nervous. Dr. Swanson spoke to him in a reassuring way, made sure he was comfortable, and was able to thoroughly examine him fairly quickly. I was very appreciative that it wasn't a horrible experience for him! She also was obviously knowledgeable, because the ER doctors confirmed everything she mentioned it could be after his ultrasound.
I took her in with a complaint of itchy head and wanted her to he's still be checked thoroughly in case she had picked up lice at school. I didn't know what to look for. the provider barely even looked at any spots on her head and said it was probably dry skin. two days later she was diagnosed with it at school. Majorly disappointed by this provider and appointment
I have been going to Heidi Swanson as long as I can remember. I wouldn't go to anyone else! She's the best!
Although not intentional (I hope) this provider didn't seem to respect what my child had to say AND discouraged my child instead of providing encouragement
I was very happy with this visit, we got right in, checked him out, diagnosed him and sent us on our way!!!
Dr Heidi Swanson is a phenomenal pediatrician. She sees both of my children and we could not be happier. She is incredibly caring and really gets to know all of her patients and their families. She gives great advice.
the team was good
she was extremely informative. she explained what she thought in a way my son could understand. she also asked him many questions and was patient as he answered.
ALWAYS have excellent experience at this practice from front desk to provider-ALWAYS
good experience always
was thorough, friendly, and took the time to answer all of my questions
Provider was very polite and very knowledgeable.
She was good about prescriptions
Dr Swanson and staff always treat my family with respect and take the time needed to listen to our concerns. they are the best
it was a good visit...it was a first time visit...nurse did great job with shots
They were great!
The doctor has good listening skills and has a kind and thoughtful bedside manner.
she was very patient, kind, and thorough with my sad, scared kiddo. thank you!
I was breast feeding my child when Dr. Swanson walked in the room and not only was she respectful but she commented on how breast milk was the best fluid for a child that is sick and or throwing up which made me feel good. Also, while checking my son in for a walk in sick visit he threw up and the receptionist was extremely helpful hurrying to grab me a full pack of wipes, a bag, and also a throw up bag. This particular receptionist (I cannot remember her name) is always very kind and friendly.
Dr. Swanson answers all the questions my daughter had in a very courteous manner.
dr. Swanson is excellent and has been supportive, educational and a wonderful resource for our family. bad: the staff that are responsible for prescriptions!!!! I was told erroneous information about my daughters prescription and was told she would need to go without her medication while we were on vacation due to a "state law" that doesn't exist. my daughter takes a stimulant and has never had an issue with this. I work in the healthcare field and was able to ask to speak with a supervisor to get this resolved.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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