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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Otolaryngology (ENT)Otolaryngology (Pediatric)
MD, Washington University School of Medicine St Louis, MO
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Magee-Womens HospitalUPMC MercyUPMC Children's Hospital of Pittsburgh
View Dr. Simon's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 81
Spent only 5 minutes with us. This did not allow adequate time for me to consider the situation and form thorough questions. While the diagnosis was quick for the main issue I asked about other concerns with my child and was told we can only focus on the acute situation. To me the longer term issue could be a part of or addressed while discussing the acute problem that originally brought us in. I felt totally brushed off and that the doctor didn't care to hear me beyond the one issue.
We saw this provider because the ENT my daughter has previously seen for this problem did not have any availability that worked with our schedule. Dr. Simons could not have been kinder or more caring with us, and he left me feeling optimistic that he and his colleagues will see my daughter through her medical current issue. He explained things as clearly as could be expected given that her condition is fairly odd and unusual. I appreciated hearing his opinion, and the way he explained (with utmost respect) where his course of action might vary from what our other doctor had suggested, and why.
spent 2 minutes with my child. would NOT recommend this provider. horrible bed side manner
The visit and exam were thorough and the information was appropriate. No complaints at all.
Dr. Simmons was very thorough and took the time with us as well as his PA who came in prior to meeting with the doctor. After he left the room he continually checked on us to see if anyone had helped us with scheduling or anything further we needed.
I did not feel like Dr. Simmons listened to my concerns. I felt like a bother when asking questions and as if I was wasting his time. His current recommendations contradicted all other appointments I had with him. He did not explain his reasoning and provided little hope or alternative treatment options or directions of where to try next to fix my child?s medical needs. I left feeling defeated and hopeless.
Dr. Simons is wonderful. He listens to every concern or question and genuinely cares about his patients. He is highly recommended by others and will be by us as well.
I did not like the way he was with his exam on my child, very intrusive and did not explain to her what he was doing and scared her tremendously.
not enough to one spent with physician
we were in the office for 2 hours for a check-up that should have taken less than 30 min.
he seemed like he was in a hurry. interrupted what I had to say a few times and was quick just to refer to another specialist
Dr. Simons did a great job of understanding exactly where my head was at as a physician parent. He provided reassurance in a way that was helpful and reassuring. As a physician parent, you not only imagine the worst, you often know what that worst actually is and could likely be. It's hard to separate that out when the patient is your own child. He in no way made me feel judged for this and he took the time to provide me his perspective and develop a solid plan for when we might deviate from it.
Dr. Simons was wonderful!
Great experience, the Dr was friendly and informative. He took his time with my daughter to see what was going on with her .
he was very nice and honest about things I had asked him
Dr. Simons and staff were very knowledgable and kind.
I would highly recommended Dr. Simons. He was very compassionate and kind with myself and my daughter. Extremely thorough and explained everything in a manner that was easy to understand.
Very nice and intelligent provider, just seemed like the appointment was rushed (not just the provider but also the check in nurse). However, I would recommend the provider and would have my child see the provider again.
This doctor did not have test results availble for out 11am appointment. However, he knew we were anxious about them so when he saw that they came in later in the day he called us with results. He called us at 730pm on his time, while in between flights while headed to a meeting in France. Dr. Simons went way above and beyond and for that we are greatful!
the nurse and PA were phenomenal. the doctor himself was reassuring and informative but didn't seem to interact directly with our daughter just talked over her to us.
I wish the doctor explained to my child what he was doing and talked to him like the nurses did. I also did not think he took into account what I was saying about his sleeping pattern.
He is a Great Doctor. Great bed side manner!!
I was very pleased with Dr. Simons and his staff, would recommend them to anyone.
need to take more time to listen to concerns and not be so pushy about surgery
We waited almost an hour in the exam room before anyone came in.
I feel Dr. Simons is a great doctor, but he is nit looking at my daughter the way he should be. Her growth is nowhere near the age she is at it is well below it because if her other medical issues. By the time he wants to do the ears surgeries for her it may be the wrong time because of her growth "even though she has has 3 surgeries in the past." It is just very fustrating when he tells you okay by age 7 we will start them then no less than 5 minutes later he says 7 is just an estimate age.
My child sees many providers at CHP after being an inpatient for 131 days. CHP saved her life, and we are grateful for these professionals. BUT, this provider is the only one I dread visiting. He is disrespectful, and arrogant. He once told us that we need to expect to spend at least an hour in his clinic (he sees us for 5 mins). During this visit, he quizzed me on the information he provided last visit. He makes me feel very small with every question I ask. I am an educated parent who wants the best for their child. My child has already been through enough, and I'm so thankful her life wasn't in the hands on THIS provider during our inpatient stay.
Dr. Simmons is very kind and compassionate Doctor. Very pleased and happy we chose him!
Dr. Simmons is phenomenal. he listens attentively to our questions and explains his thought process.
seemed very rushed when meeting with us to discuss concerns/ reasons for appointment. was helpful in fact that audiology test was completed at time of appointment and MD streamlined care interventions. PA very friendly and warm and excellent with my son.
I have a one year old and had to wait in the room for 35 mins before we seen a dr. it's very hard to keep them busy that long especially when they want to touch and get into all the medical equipment. I wish someone would have said something because I honestly though they forgot about us
He just seemed a little rushed
The doctor addressed our concerns and did the procedure to make our daughters life easier due to her tongue tie.
The provider suggested a procedure during our appointment and didn't really provide us time to make a more informed decision, we had to make a decision about the decision during the appointment.
Dr. Simons is always great once we finally get to see him but for this particular visit, we waited almost 80 minutes to see the doctor.
we were to be seen back a month after his sleep study and all I ever got was the shedule not out someone will call u back no one never did and when I called again I'd get well call u stop calling the. when I didn't hear anything I got told it was full the next time I calle s thst he have to be seen in January that's how well they take care of their apts
he was amazing with my very young son. Explained EVERYTHING in detail.
he was very reassuring.
Dr. Simons was very thorough and thoughtful when talking to both my child and me. He was very professional, yet spoke in terms I could understand. He was very considerate of my child and any concerns or fears she may have.
I just wish I I left d know an ear cleaning would.be so evasive. it was a scary process.
I felt Dr. Simons is knowledgeable but his patience with my daughter when she became frightened was almost nonexistent. He scolded me for not holding her tight but I was give like two seconds to do so before her threatened me with having to return at at different time. I'm in no way suggesting that he should have given me a long amount of time to try to calm her, but I don't think a minute or two is unreasonable. I know he appeared to have a cold himself and probably wasn't feeling well himself but I think given his profession of working with children should warrant more patience.
The entire team has done an amazing job for us.
Dr. Simons was really thoughtful and thorough. He spent a lot of time asking questions before he started any scopes.
Dr. Simons is a wonderful provider. Great bed side manner.
Very thorough and understanding; however, the wait time to be seen was way too long. We had a 9am appointment and weren't seen by Dr. Simon until 10am. Not easy to keep a 15 month old occupied with such a long wait. The time spent with the doctor addressed all of our concerns.
The physician was running really behind and instead of just apologizing for the over 2 hour wait he was very rude about the situation. He tried to explain follow up instructions immediately after the in office procedure which was a poor time to give me information since my daughter was crying and I was unable to hear a word he was saying. The procedure went well which is what is important but just not impressed by his bedside manner on this particular visit.
wait for doctor is long hard to get appointmment in time
Very knowledgeable and patient when dealing with my son.
we love Dr. Simon's and will continue to use him as long as we need to.
Dr. Simons did an amazing job with my daughters surgery. I couldn't have had a better experience with the procedure and all of the staff at the out patient surgery center.
They were excellent
Dr. Simons was wonderful. Very personable, answered any and all questions we had and did not make us feel rushed at all.
everyone there is great!!
appointment went well, no problems
Dr. Simons and his team have provided excellent care for my son, including three surgeries. After 6 years, my son has been given the greenlight. We no longer need to have follow-up appointments. Thanks so much for helping us and protecting my son's health.
I received excellent care from Dr. Simon and Staff
Very straight to the point. Things were explained thoroughly.
I do not feel that the provided really listened to my concerns, I felt very dismissed. I brought someone with me and they felt the same way.
all the staff that provided care to my son was exceptional.
he was very nice and made me feel comfortable
doctor not very friendly, not mean but not nice at all
Everything went well thank you
the doctor pushed to take my son to the OR and didn't like a plan of care less invasive first . Even my 10 yo son he didn't like the doctor when he was telling his grandparents about the visit. the doctor seemed bored with us and that he has a routine protocol he follows for everyone here you ncan ed to just agree with him, not ask any questions or waste his time...not going to happen!
dr simon took the time out to get a speech specialist from the cleft palate clinic to go over the picture of his inside of the nose for more understanding and id recommend this doctor to other,families I wad v rye happy with him n expressed
Dr. Simons is very good with surgery. His bedside manner has improved over the years and we continue to see him as our ENT Dr.
Dr. Simons is generally nice and thorough.
very caring and knowledgeable doctor
I don't know that our concerns were fully understood or listened to.
We were late due to impossible traffic, but everyone still treated us with compassion and saw us as soon as they could.
We had to wait over an hour past our scheduled time to not only see the doctor but to even be called back to the examine room. Other than the wait time the rest of our experience was fantastic.
I feel like this dr treats my daughter like he would treat his own. he's very kind and patient. I feel very comfortable with his plan of treatment.
the entire team was exceptional. all very patient with our questions and very detailed in their responses. they were great with my daughter.
overall good visit. I was just upset for waiting 45 minutes in the exam for the Doctor. I know stuff happens. it's just hard with a 2 yr old to wait that long. things just need to be managed a little better.
Dr. Simon was very nice. He answered all of our questions. Very good dr. We would highly recommend him.
Super friendly and easy to talk to. Answered all questions
we waited a very long time to even see the PA. Our appointment was at 1:15 and we arrived a half hour early like requested and we were back in the room before 1. We didn't see anyone else til 2. Then it took the Dr another 15-20 minutes to come in. we were there for over an hour waiting to see the Dr.
every visit with Dr Simons has been great
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