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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Nurse PractitionerNurse Practitioner
BSN, University of Pittsburgh Pittsburgh, PA MSN, Carlow University Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 43
My child's care has been excellent at this providers office
Jess always provides the best care and answers any and all questions I may have. she eases my mind with any worries and is so knowledgeable. shes always been great with my son and has taken the time to get to know us so she can treat him with the best care possible.
Jess always seems so personable and seems to remember my Daughter very well, for only being 2 months old. Jess always has a smile too. she's GREAT with my daughter
she was very nice and caring. She was nice and gentle with my son.
We loved our experience with Dr. Higgins. she was thorough, professional and positive.
Jess is a great provider. She spends extra time with her patients and is very knowledgeable. I highly recommend her.
Jennifer was very nice and friendly with my son, easy to relate to!
jessica always helps us with our problems and makes me feel comfortable after our visit that my son is going to me okay when hes sick. very comforting! and reassuring
Jessica Higgins was amazing! explained everything! Took the time to provide great car! Once she received the test results, I was phoned immediately
she was very nice and answered all Our questions We had for her!!!
Always a great experience at CCP Monroeville
Jessica Higgins is an amazing provider. Shes always so helpful, great attitude and just an all around wonderful person every time I come into the office. As a parent I'm thankful and my kids love her!
this was the first time my daughter met Jessica higgins and she felt really comfortable with her, she wants to see her all the time now.
I explained that I was struggling with my mental health and my health care provider gave me resources to find help.
Jessica was very nice and down to earth. my son and I both liked her.
she was very nice and polite and directed her questions to my son.
It was great. She spent a lot of time with us and answered all our questions.
I am leaving this office. I need someone that can address my child's sensory issues. especially regarding taking antibiotics
Great visit today!
Jess is EXCELLENT
The staff and doctors/nurse practitioners are knowledgeable, respectful and helpful every time we visit.
our experiences w/our Dr office is always good
was wonderful people
Took time to listen to my concerns, explain what was going on, and next steps/what to look for that may require additional steps. As a first time (and anxious) mom, I know my kiddo is getting taken care of well and appreciated the time and care they provided my child during our visit.
Great personality and very good with the kids. Thank you
Very good service
the provider has been good for my child
Great care, took time with child, showed compassion, and called immediately after getting X-ray results and provided an additional follow up call. it was wonderful. I felt supported. Thank you for a good experience during a difficult time for our family.
she expresses the same concerns i had about my son, and ended up sending him to CHP to get him the care he needed. she also followed up to make sure he was ok.
We always have good visits,everyone is nice and helpful to us.
Very professional, caring and was not in a rush. we liked her a lot.
great health care experience for our children
Excellent, efficient, & courteous
jessica was great. she expressed understanding for my concerns and answered all of my questions.
my son has been sick for two months and we took him to med express many times. she was the only one who thought to test him for strep. very impressed
first visit to this office and I couldn't be happier with the care my children received
everyone is always very friendly and professional.
she was very patient since my son does not do well at doctor's appointments
Jessica Higgins was very nice, and happy! She was helpful and my daughter was relaxed and really liked her as well. I would definitely recommend her to others!
this was my children's 1st time seeing this provider and they really liked her. she did an awesome job making them feel comfortablez
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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