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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Duquesne University Pittsburgh, PA MPAS, Duquesne University Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 124
I have seen Jess for years and I have had many many health problems ranging from multiple spinal fractures, mononucleosis/Epstein Barr virus, epilepsy, frequent infections, etc. and I have seen more medical professionals than most people will see in their lives and I can say without a shadow of doubt, that Jess is the best medical professional from a CNA to a brain surgeon that I have ever seen. She shows that she cares, is invested in your wellbeing, is listening actively, and is attentive. She goes above and beyond what any provider I've ever seen has done, like reviewing my medical history before an appointment so she is caught up. I couldn't ask for a better provider.
We love Jessica! She is sweet, extremely knowledgeable, offers outstanding medical advice and always spends quality time with the kids.
she spoke in ways both my son and I could understand
Jessica is the BEST. It's why I drive 20 miles to this provider. She's kind, knowledgeable, and my daughter looks forward to seeing her. She always makes my daughter feel comfortable.
I wish the PA would have cleaned any gunk out of my child's ear during our visit. Once we began drops, they weren't as effective because there was stuff blocking their access to the canal. Thus, we had to come in again two days later because the infection was worse.
We have met with Jessica many times. She is super helpful and knowledgeable. We went for a sports physical. She recommended that we also get a driving permit physical. We did! Good idea! Wasn't even thinking of that. This saved us time and money and got my daughter excited about driving.
she was very informative and caring. I felt very respected
Great repore with my daughter and myself
Jessica is extremely caring and empathetic. She is respectful, encouraging, and kind to my daughter and I am so grateful that she is our health care provider.
Jessica Mantella is SUPER-Awesome & amazing! Really appreciate all of her time and concern for my health, especially for seeing that there were vaccinations that would be needed and beneficial for me. Chris the receptionists ALWAYS remember who I am, and is always so happy, kind, caring- just love when she is working and all the help she offers.
I always get great treatment here.
Jessica is my favorite care provider at this office. She is quick, efficient, and provides great advice. She asks good prompting questions to make sure she understands all she needs to know about my child's health and listens thoroughly to my concerns.
I cannot express enough how wonderful Jessica Mantella has been to my children and me. We first saw Jessica for our first checkup with my daughter after she was born in April. Jessica was attentive, thorough, compassionate, and considerate. What I appreciated more than anything during our first couple of visits with her was that she in no way pressured me to breastfeed, which caused me postpartum anxiety in the past with my son. She was incredibly supportive when I was feeling stressed and vulnerable with breastfeeding issues- a true rarity in my experience over the past two years. We also had a wonderful experience working with Jessica during an impromptu visit for my son, who was experiencing a bad diaper rash. Jessica handled him with patience and humor (not an easy task with an almost two-year-old), listened attentively to all of our concerns, and provided thorough information regarding treatment and prevention. We are so very lucky to be in her care!
This was one of the best experiences I have had here. I finally had a doctor listen to what I had to say.
Jessica is wonderful! she is very knowledgeable and down to earth!
wonderful care as always!
Excellent provider. Very kind and thorough. Aware of child's medical history. Child can relate to provider Highly recommend
Jessica did a nice job putting my son at ease and communicating with both my son and myself. I felt she was extremely thorough and provided answers to all my questions. She also provided helpful information and suggestions. I would definitely schedule with Jessica again.
Jessica is always great! my kids both love her. she is always, happy and very thorough.
Jessica is a gem. She's always willing to explain things and spend as much time as needed with our son. We never feel rushed and she's very knowledgeable and trustworthy. We were used just seeing anyone who was available for our care, but once we saw Jess, we made every appointment with her. We highly recommend this entire practice and Jessica.
Jessica is an excellent provider. She always takes the time necessary to listen and understand yours and the patients concerns. she is truly a compassionate, intelligent and extremely thorough provider. Jessica is the absolute best!
We can't say enough amazing things about Jess! She is so down to earth, upbeat, and great working with my fearful 2.5 year old. She makes me feel confident that my daughter is in excellent hands and is very helpful with tips and tricks as I'm a first time mom! We specifically go to see her for our appointments now!
Jessica is always attentive and so nice to our children.
Great experience with this office. CCP staff very kind, helpful and friendly. Nurses are very friendly and helpful. Made my child feel comfortable and welcome. Jessica is an amazing provider. She is compassionate about her work and my son absolutely loves her!
Jessica goes above and beyond, I trust her and respect her care
We love Jessica. She is very thorough and takes her time going over everything and explaining things in detail. We never feel rushed and are confident that she has our child's best interest in mind.
Timely, confident excellent care!
Jess is very thorough always listens to your concerns. I always feel like I am her number one priority
Jessica is tje only one I'm comfortable seeing. and I will only see her. she is very informative and easy to confide in.
Jessica is very thorough and listens to all my concerns and she is very patient.
After we left the appointment, my daughter said "I love my doctor. She's so kind and gentle."
Both of my daughters are very comfortable with Jessica. We prefer to see her more than any other provider. I cannot say enough good things about Jessica.
I have four children and feel as though I am always at the pediatrician. Jessica is generally my first choice. She is an excellent listener and a wonderful doctor. She always makes me and my children feel at ease, no matter what the issue might be. Jessica is an extraordinary person and doctor...we are blessed to have her as our doctor. I would recommend her a million times over.
we love dr Jessica! we always try and schedule visits when she is there. Jessica is so thorough and we appreciate the amount of time she takes with us. she talks to us and to our child in ways we can all understand. Jessica is excellent!
I love to see Jessica when I bring my kids in because she knows their history. She is always helpful and proactive on any treatments my kids need.
Long wait to see the provider; provider was excellent once we were able to see her.
we love doctor Jessica! she is like a part of our family! she listens and is respectful to us!
Jessica always provides great care!
This practice is the best overall and we recommend it often to our friends and family. Dr. Clista is beyond compare, and the PA this time around was also great.
Jessica is genuinely concerned, and does an excellent job of connecting with my daughter. She is very thorough and respectful.
Jessica is wonderful. She listens and makes good assessments of my sons health which is very complicated. She is a great asset to UPMC.
This is the first time I saw Jessica. She was wonderful, listened to my concerns and was very attentive to my child.
Jess is just amazing all around. we cannot say enough good things about her. she is thorough and so helpful. your new office is much farther from our house but we will continue to make the drive due to the service we receive. Jess is a huge factor in that. hopefully she is getting paid well for all that she does.
Jessica is very understanding with my daughter always take the time to answer any questions
This was a walk-in sick visit, which I know can take an extended period of time based on the number of patients. While the office seemed pretty busy, the timing in which my child was seen was great. Also, the doctor spent time to discuss the illness, ask questions and allowed time for our questions. Even with how busy the office was at the time, I felt that the doctor did not rush us and spent an appropriate amount of time so that we were satisfied.
Jess is excellent with my kids. I highly recommend her and the front office staff is very friendly and helpful
Everything here is always wonderful. The only thing we recently encountered was nobody answered phone on the weekend when we needed a prescription filled from Friday and we ended up getting it taken care of after new years day on Tuesday. Not sure why there was nobody there on the weekend or answering machine on.
Jessica Mantella is amazing! she is thorough with every visit and truly cares about her patients! I will always choose her and recommend her to others!!!
Jess always listens and is very thorough in her assessments and recommendations.
Dr. Jessica is excellent with my child! She really takes the time to make my child feel comfortable and answer all of her questions. She is absolutely wonderful!! We love her!!
wonderful attention to detail.
I greatly appreciate this office's staff and doctors. Everyone has been welcoming and kind to my children.
so thorough and kind. listens and answers questions with respect
We always have a good experience with Jess. She is knowledgeable, efficient, and thorough, with good bedside manner.
Jessica is amazing
Jessica is such a great provider! We request her anytime we need a visit or appointment. She is so great with myself as a parent and most importantly my toddler. she explains everything so well and in depth and make sure we understand fully before we leave the office. She has a wealth of knowledge and we love having Jessica care for our children!
Jessica Mantella is the best!! she always remembers us and is so good with the kids! she's like part of the family. we love her
the provider we saw was great and I would recommend her to anyone looking for a new doctor she took time and listened to my child and the concerns she had.
Jessica is wonderful she is so knowledgeable when it comes to pediatric care . She's very attentive and answers all of our questions thoroughly. Jessica is a true professional. We just love her!
we love Jessica. She is so knowledgeable. she knows all the evidence based practice and applies it with common sense. I have so much confidence in her.
Love Jessica!!! So good with my kids and always knowledgeable. And if she doesn't know the answer, she seeks help from co-workers.
she was an excellent care provider. she listened carefully to what we had to say. she explained in a language both professional and easy to understand. even though she was the only provider in Sunday and quite busy, she took time for us.
Jessica was fantastic. She not only listened to Slade, she was interested in what he was saying!
Jessica really took a lot of time to listen to and address all aspects of my child's health.
we love Jessica every time we have her we feel that we are getting the best care for our children
Always a positive experience
Jessica always takes care of all our family needs
We love seeing Jessica! She listens to the kids talk and doesn't get frustrated with them even if they are getting antsy. She always gives us great care.
when at all possible I always make a great effort to be seen by Jessica Mantella at the office. she is so extremely knowledgeable and really pays attention to what you are saying and answers any questions you may have. I am so comfortable knowing that we are receiving the best possible care while we are there with her. would recommend her to absolutely anyone!
We've had nothing but professionalism, knowleged, and kindness each time we have visited with Jessica. She is fantastic and puts my children at ease when coming to the office. I'm greatful for her professional talents.
I knew we were going to wait a bit to see Jessica. We were a walk-in for a physical, but she is SO kind and makes my daughter feel at ease, so she is well worth the wait! she is an amazing addition to your practice.
We recently moved to this practice, and Jessica is by far the best provider we have seen
I always get the best advise for all my health concerns.
My children have seen Jessica on several different occassions and she has always been very courteous and knowledgeable about my childrens' medical and health issues.
J Mantella was very thorough and spent a lot of time with my child and me discussing health issues and concerns.
The care provider is sweet and takes time with you. I really enjoyed her even though we were walk-in and didn't choose her.
We always have a great experience with Jessica Mantella.
We had a great experience
Great visit, for wellness check for school
jessica mantella is amazing with my children.
Jessica is amazing! she is so knowledgeable and up to date on the latest information. And she is so good to the kids
Jessica is always amazing, she is knowledgeable and caring. She pays careful attention to any concerns we bring and explains everything thoroughly. My kids love her. We are very impressed with her and try not to see anyone else.
Jessica is so wonderful! Always is so nice to all of our kids. She's open, honest, and her communication is top notch.
At every visit she will take her time to listen. Always leave with best advice or treatment.
Jesica is the only one I will see. we are very comfortable with her and she is THE BEST!!
Jessica is amazing. I love her. She is so knowledgeable. she is always up on the latest information. I feel so good about the care my kids are receiving.
She conferred with another provider to make sure the best treatment plan was made.
always listens and takes the time needed with my child.
this is a top notch office with the best staff and providers I could ever ask for
Excellent job with my son.
Jess has a wonderful way of connecting with my shy teenage daughter.
Jessica Mantella is wonderful. She is very knowledgeable and takes the time to ask questions and listen. She knows me and my child and understands his medical history. I would highly recommend her.
Every single time we see Jessica Mantella we have an incredibly positive experience. She goes over EVERYTHING in such a clear way. Our son is 6 and we have gained so much knowledge from Jessica over the years that I believe it has helped us to be better parents because of the information she naturally provides during a well-visit. We absolutely love her, as does our son, and we hope to continue to take him to her until he's an adult! :)
the provider that saw my son was very very informative, educated and talked to my son in a way he could understand everything. he will be 18 soon and needs to understand his condition for college and I was grateful for this providers knowledge and time spent with my son.
Jessica was amazing with my son (& me). She listened to my concerns and questions. It was a great visit with Jessica, even if we left with a diagnosis of strep throat. ;)
Jessica is the reason that I take my kids to this practice. She is professional, knowledgeable, caring and thorough. I value her opinions, recommendations and medical care as much as the MD's in this practice.
Jessica is great. I'm 22 and have considered leaving the practice but stay because of her.
Jessica is wonderful. I love how she pays attention to detail and cares about my children.
excellent pa , very thorough and helpful
Jessica was fabulous! hands down the best provider that we have seen thus far. the office staff and nurses were so friendly and happy. truly an awesome experience!
We really appreciated how thorough and helpful Jessica was! She's always very knowledgeable and takes the time to explain things in a detailed manner. She is also personable and friendly, making for an overall pleasant experience.
Jessica was amazing with my children. She gave us good, quality time, and we did not feel rushed. She was confident in how she spoke and was very professional. I would have my children see her again.
Jessica always goes above and beyond to make sure that I am comfortable, that I understand exactly what she is saying, and that I have the opportunity to voice any questions or concerns. I will continue to see her for as long as possible!
jessica spent an amazing amount of time with me. she was VERY understanding, informed, realistic and helpful with great suggestions and a valid plan. i really felt listened to and cared about. i have a postive direction to follow. many many thanks to jessica.
Jessica is wonderful she really takes the time with all her patients and she KNOWS THEM! Would recommend her to all my firends
Awesome privider for both my kids
Jessica is the best and most sincere provider! She will go above and beyond to help your child feel comfortable and provide the best care possible!
Jess was the best doctor we have EVER had! My son is sick a LOT,especially in the winter and not once has a doctor asked questions or had any interest in figuring out the cause until we saw Jess. She talked with us and was genuinely concerned about my son's health. She is very knowledgeable about recent research and open to trying new things to improve his overall health. I will be asking to see ONLY Jess for all of our visits.
Jessica is phenomenal. We typically see Dr. DiCenzo for scheduled appointments, but Jessica is just as amazing. I am always so happy when I see she is coming into the room....she listens to my concerns, is very smart, thorough, and just an overall great person. She is an asset to this team and one of the reasons we continue to use this practice.
I would highly recommend Jessica to anyone. she is fantastic.
Jessica is always very thorough and remembers details of our family's relevant health information.
The entire staff, especially Jessica, always take the time to explore all questions and concerns, but especially at this 18 month checkup. We were in the exam room for over an hour, going over everything: behavior/discipline techniques, growth expectations, nutrition assessment, developmental screenings, and more.
Jessica is kind, caring, efficient and knowledgeable. We are always very happy to have her care for our children. In general, the care in this office is excellent from the front of the office to the back, but Jessica is one of the best.
jess is fantastic. we usually do walk in appointments so we get her by luck but always happy when she walks in the room!
I was about to leave this practice until I saw Jessica mantella. She is amazing with my children's healthcare needs. im so glad I stayed and that she takes care of my kids
We request Jessica every time we come to/call the office. We trust and value her opinion. She is an extremely intelligent PA. Very hands on and personable.
We absolutely LOVE "Dr. Jessica" and how she handles our child. I am extremely comfortable with her, as is my son. She is very thorough in all her explanations - in a way that we can all understand - and I trust that she knows what she is doing.
Jessica is always amazing!
Jess is awesome! Very patient and able to talk to pre-teens about difficult subjects with ease.
I love this office and Jess is amazing, and caring and is so great with kids. my daughter loves her and feels very comfortable with her.
Jessica is great with the patients she is very caring and thorogh
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