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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, West Virginia University School of Medicine Morgantown, WV
Pennsylvania State University College of Medicine Hershey, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 131
Dr. Jackson is always respectful and professional. She thoroughly assessed my son and explained everything very clearly.
Dr. Jackson is thorough and takes time with her patients. My son trusts her and enjoys seeing her.
Best Physician any child could have!
Dr Jackson is hands down the BEST doctor!!
Dr. Jackson is simply the best. She spends time with her patients and just as much time making sure the parents have all their questions answered. I'm very thankful to have her as our kids pediatrician.
Dr Jackson is amazing and I feel 100% comfortable and confident in her care for my son.
Dr. Jackson is so caring and understanding always has my childs best interests.
Dr. Jackson took my concerns seriously, fit us in for an appointment, and took immediate action to diagnose my son and get him on the road to recovery.
Dr. Jackson provided excellent care for my son. We are going through a difficult time and she provided the information and concern we needed to put our minds at ease. I would highly recommend her.
Dr. Jackson is awesome. She always listens to concerns I have about my children and acts appropriately. She treats my kids like her own!
Dr. Jackson is the best and always makes us feel comfortable & well informed.
Dr. Jackson is the absolute BEST! I would (and have) recommended her to any of my close friends and family. We always look forward to our visits with her. She is a great doctor but also gives you and your child the "warm fuzzies" during the visit.
love dr. jackson
the 13 years that I have been with this office has been the best option for my children the doctors are great with my kids explain everything and if u don't understand they try and help understand the best the can and never mean
Dr Jackson takes time with our daughter and us to explain and treat her well. I feel as though she provides us with the best possible quality care. We absolutely love Dr Jackson and her office.
Dr. Jackson was very thorough and nice to us. She made everything easy to understand for us as first time parents.
Absolutely love Dr. Jackson!
Dr. Jackson is by far the best! She really takes the time with our son and answers all of our questions. She is very knowledgeable when answering our questions/concerns.
As always, it was a delight for my children and me to see Dr. Jackson. My daughter had a question about development and Dr. Jackson listened intently and provided her with a helpful answer.
Dr. Jackson has always been a great doctor for our children. She's is great with both kids, seeks their input regarding their health, and always has time to listen to our concerns. I would highly recommend Dr. Jackson to everyone. I only wish she did adults!
Dr Jackson has been my twins doctor since they were born. She is absolutely so caring, smart, informative and comforting. I cannot say enough kind words about her. I personally work for another healthcare system other than UPMC/Childrens and I still will forever continue to get my childrens care from Dr Jackson. The staff were all super friendly and got us in fairly quickly also. I know how importan the surveys are working in the healthcare field so I just wanted to say Kudos to Dr Jackson and her staff for always making our visits pleasant and informative!
This was our first visit with a newborn. I'm so far very satisfied with this provider.
Dr. Jackson is a great doctor who i am very happy to see her take care of my kid,highly recommended ...
Dr. Jackson always makes my child feel very comfortable. She listens to her and talks to her at her level. She is very down to earth and relatable.
We switched from another pediatrician office to Dr Jackson and she has helped us so much. She spends a lot of time with us us thorough and understands us. I value her opinion and no longer leave the office feeling frustrated. Weve also seen Dr Hanley and she is just as fantastic. we had a very rough start with our baby's reflux and sensativities and 0 sleep and these doctors have helped us so much in the few visits we had.
we love dr Jackson she is the best
never have a problem at CCP Norwin
Dr. Jackson is excellent! Spends a lot of time talking to patient and mother. Makes you feel very comfortable.
Everything was up to my expectations.
Dr. Jackson is wonderful. She really takes her time to answer our questions and is very knowledgeable. My son loves her! All of the nurses are so sweet and kind. They make everyone feel at ease no matter what we are there for.
Dr. Jackson really takes the time to talk to parents and interact with children. My daughter absolutely loves her! She answered all of our questions. She is the best!
It is always a great experience with Dr Jackson.
Dr. Jackson is always great with my children! She's very patient with them and puts them at ease, which makes for a much more successful appointment!
Dr Jackson is the best doctor I have ever dealt with in my 30yrs of parenting. She LISTENS and works WITH you.
awesome caring doctor who we absolutely trust
Dr. Jackson is wonderful! We like everyone in the office but she is one of our FAVORITE
she's the best!
we are so grateful that Dr. Jackson was able to see Abby on short notice. It really helped her emotional well being.
no complaints - Dr Jackson is always wonderful
We love Dr Jackson!
Dr. Jackson is wonderful! She always takes time to listen to our health and developmental updates. She stays updated on my child's medical updates, there are a lot. And she makes me feel like I'm doing the best I can for my child. She shows genuine interest in my kids' and my health. We greatly appreciate her and everything she's done.
Dr. Jackson is always so kind and easy to work with. she listens and genuinely cares, we are so happy we made the move to CCP Norwin
Dr. Jackson is a wonderful provider and took time to answer all of our questions and was so sweet with our daughter.
we love Dr Jackson
Dr. Jackson is amazing.
Dr. Jackson has been our provider for 16 years. She is the best option for us and we are not looking forward to leaving pediatric medicine in the next few years.
Our family LOVES Dr. Jackson!!! BEST DR!!!
Always a friendly office and wonderful provider.
Dr. Jackson is by far the best doctor we have seen. She is kind and so patient with ya and all of our questions. She does not rush and makes sure all questions are answered before we leave. CCP Norwin is a great office to visit.
Dr. Jackson was wonderful with my daughter. she was very encouraging and sweet. ahe was kind enough to let her try her equipment. it makes her less anxious and puts me at ease as a parent.
We had an excellent visit with Dr. Jackson. She listened and made helpful suggestions.
Dr. Jackson is wonderful, I would recommend her to anyone!!!
WE ARE EXTREMELY HAPPY WITH EVERYONE FROM DR. JACKSON TO THE RECEPTIONIST - VERY KIND, HELPFUL AND MOST OF ALL CARING TOWARDS OUR CHILDREN.
dr. Jodi was and still is a very great, respectful and caring dr for my son
Dr. Jackson is Awsome
Dr. Jackson is remarkable. She explained everything clearly, took a lot of time with us, and made my children feel comfortable.
Dr.Jackson is always great with all 3 of my kids. Takes her time, interacts with them, and we're never rushed. My kids actually like going to the doctors to see her!
Dr. Jackson is fantastic!
dr. Jackson is caring and compassionate and always makes my child feel comfortable.
wonderful pediatrician this was our first newborn visit! also the office staff was very accommodating and thought of things I would have never thought about
Dr. Jackson was very friendly, supportive and patient. We enjoyed her care
We Love Dr. Jackson. she is Great with both my kids and they feel comfortable talking to her.
i trust Dr. Jodi and that is a rare find now a days in health care and as a healthcare myself i thought she was knowledgeable and professional and caring.
always a great place and love dr Jackson
Always a great experience with Dr. Jackson
first time seeing this doctor and definitely won't be the last. she was exceptional and spoke so kindly to my daughter during entire assessment.
Dr Jackson is top notch. Listens to parents and children, interacts with the kids and gives educated advice. she has been spot on with my children when other physicians with more years experience have missed things and misdiagnosed or treated.
Both my children love Dr Jackson. She is kind upbeat and she listens to them - we all think she's great!
Dr. Jackson is amazing. I have recommended her to numerous others. My kids love her and I think she is a genuinely kind and compassionate person.
We always have a great experience with Dr. Jackson. She's great with my boys and they interact well with her. I appreciate how she communicates with my 4 year old by talking directly to him and asking him questions about his health in addition to getting information from my husband and me.
Jodi Jackson is the absolute best!! Hands down. She's so down to earth and knowledgable!
Dr. Jackson is a wonderful pediatrician and my girls just adore her. She is a good doctor and a good example for my girls.
Dr. Jackson is a superb pediatrician and my girls are very fortunate to have such a thoughtful, attentive, and intelligent doctor. It is always a pleasure for my girls and us as well.
I've always had an amazing experience with Dr. Jackson, she's such a great pediatrician & her staff are also wonderful!
The front desk personnel are always friendly. Bev is the best! She is friendly and listens and is always pleasant with me.
we LOVE Dr. Jackson!!
Dr. Jackson is excellent! She has been instrumental in our daughter's healthcare since she was one week old and has been incredibly supportive since our daughter's arthritis diagnosis when she was 6. We couldn't ask for a better pediatrician. We have the utmost trust and respect for her.
Dr Jackson always is kind and interacts well with my children. She is knowledgeable and answers questions.
Dr Jackson is a very caring doctor. My daughter has seen her since she was born. She is now 12. Would never take her to anyone else.
dr. jackson is the best. she is wonderful with both of my children.
We absolutely love Dr Jackson. We had a horrible experience with another provider at this office and were looking into switching offices. Dr Jackson was highly recommended so before we left the office we wanted to get her opinion. She has helped my son tremendously. Dr Jackson is considerate , kind and professional. My son loves her and so do we!
the wait time is awful. It always takes 40-50 minutes from when my appointment is scheduled to when I see the provider. awful wait times.
Dr. Jackson and all the staff at CCP are simply amazing. we couldn't be happier.
Dr. Jodi Jackson is wonderful and we request her for every visit, unless our child has an acute condition necessitating an unscheduled sick visit.
We have always had a very good rapport with Dr. Jackson and will miss her care when my children age out of their care. She has always explained things in a easy-to-understand manner and has a good relationship with the children. She listens to the children's concerns with respect and doesn't just brush them off because of their age.
We absolutely love Dr. Jackson. She is so kind and easy to speak with about my children's health. I'm always disappointed when she is booked up and we can't see her for future month appointments for my son. It is understandable though ,because she really is the best.
Dr. Jackson is absolutely wonderful! Very knowledgeable and concern about her patients
We love Dr. Jackson! Usually, we don't have to wait at all; at this visit, we had to wait ~30 minutes until we got to see her. Even with the wait, it is definitely worth it! She listens to every concern and little thing that I or my child is concerned about. She treats us with respect, asks questions, and never acts like she has to rush to another patient - we are the most important people to her during that time.
She was very informative, helpful, knowledgeable, caring, and understanding. Wonderful personality. Highly recommend Dr Jackson
Dr, Jackson talk extra time to provide emotional support to my daughter & offered her the opportunity to call her anytime if she had a problem.
Good exam & good effort to make my child feel comfortable.
Dr. Jodi Jackson & her office staff are excellent. I am fortunate to have her as my son's pediatrician.
Dr. Jackson was great! Down to earth, great with my 4 year old son and very personable.
Dr Jackson is a wonderful provider. She is so kind, compassionate and reassuring. I recommend her to everyone, I could not ask for a better pediatrician for my child!
Dr. Jackson is excellent.
Dr. Jackson is the absolute best! She's so caring and down to earth! We love her!
we had to wait 45 minutes before going back to the doctors office, very overbooked. Dr Jackson did a great job with my child while she was in the room with her.
she is wonderful!
Dr Jackson is wonderful! We love her. She spends so much time with the kids and also is so kind to my toddler while she is checking up on the new baby! Absolutely love her.
always kind and willing to listen!
Dr Jackson is awesome! We would 100% recommend her to a friend.
Dr. Jackson is great. I don't like seeing a doctors assistant or not having Dr. Jackson consulted prior to my son being sent for a blood draw. It's my only complaint is I feel when my kids are sick it can be difficult to see their assigned pediatrician or any pediatrician at all.
we love dr Jackson. couldn't be more pleased. she's very personable and shows great care for our family
Dr Jackson is always so nice and easy to talk to as are all of the praticioners at CCP Norwin. She sees both of our kids. It is always a good experience.
always kind and curteous.
Dr Jackson is absolutely my favorite! she had a gift for pediatrics. I know she has my children's best interests at heart.
Extremely accommodating and fit us in so we didn't have to come twice for two children on back-to-back days
love this place. tried a pcp closer to home and hated it. came back to this office.
Dr. Jackson was very attentive and validated my concerns - recommending further evaluation for somethings, treating others, and putting my mind at ease. She was reasonable and seemingly rational in her treatment decisions.
My child is always nervous and afraid at doctor's appointments. She requested Dr. Jackson because she is always patient, kind, and understanding. My daughter is especially afraid of having her ears examined. Dr. Jackson was today, as a!ways, extra careful and reassuring and was able to complete the exam without my daughter shedding any tears! Thank you Dr. Jackson!
Great Doctor, is great with my children.
excellent care and service. We are very happy with all of our experiences over the last two years coming here. highly recommend this facility to anyone in the area.
Appointment was scheduled for 10:00a.m we arrived at 9:45a.m and dr didn't see us until 10:45a.m. It was a long wait with a 2 year old. However we are happy with Dr. Jackson and the care she provides.
Dr. Jackson was amazing! She took the time to talk to me about everything that I wanted to tell her, along with her asking questions as well! She really showed that she cared! I'm very glad we were referred to Dr. Jackson! We are looking forward to coming back!
Jodi Jackson is the best pediatrician! She is so kind! She always answers questions well, and is easy going, and friendly! our insurance recently changed, and I chose our insurance based on her being able to continue being my son's pediatrician.
we always have a positive experience with Dr. Jackson!
Dr. Jackson has an excellent bedside manner. I have referred her countless times and have never been disappointed by her care or concern.
very attentive and friendlyand knowledgeable
Dr Jodi Jackson always takes fabulous care of our Girls! We are very thankful to have her as their Pediatrician!
We love CCP Norwin. Dr. Jackson is very caring. Melissa K at the front desk goes above and beyond to be caring & helpful.
CCP Norwin is a wonderful office to visit. dr. Ziada ,dr. Jackson, nurse practitioner Melissa, and all staff are very caring, attentive to your needs, and just all-around wonderful to visit.
Dr. Jackson definitely shows compassion towards her patients and explains everything well. I highly recommend her.
Dr. Jackson has a great bedside manner with the kids in the exam room.
Dr. Jackson is awesome! She is very caring and always explains things throughly. She answers all my questions and listens to any concerns.
Dr. Jackson really took her time interacting with my daughter and developing a rapport with her which is important to me so that she feels comfortable talking to Dr. Jackson about any problems she may be facing, especially as she continues to grow and nears her prepubescent years.
She is an excellent doctor.
we love Dr Jackson. She always provides great care!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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