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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
AS, Clarion University of Pennsylvania Clarion, PA BSN, Clarion University of Pennsylvania Clarion, PA MSN, California University of Pennsylvania California, PA RN, Clarion University Clarion, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 48
she was excellent and very understanding of my concerns.
I am very pleased with my child's visit. Dr. Zetler was very determined and dedicated to find out what was wrong with my child. She even had Dr. Hart take a look at him to confirm her findings. I was very pleased.
The provider was extremely attentive, friendly, thorough, and knowledgeable. She made my daughter and I feel comfortable and informed. We will request her in the future.
Kate is always super helpful and takes the time to answers all the questions I have. She is one of my favorite providers to see at the Mon Valley office.
provider was punctual and courteous. took the time to review history and spoke to my daughter as well as me.
Kate is a wonderful provider!
i love kate shes always so sweet and caring about what i say. also my children love her
I find her to be very thorough and helpful.
my two year old loved her and she was very nice and quick to find her ear infection so she can now get better
Kate is awesome! She always listens to my concerns and takes her time with us.
she was very good with my daughter calm, positive and through with checking all symptoms
first time here since former pediatrician retired...really liked it here
His doctor had a very high level of patience.
We had a good experience with our visit. This was our first visit to the office since the regular PCP retired. They listened to our concerns and ordered tests in order to figure out what could be going on with the itching and possible gastro problem. My son has mental and emotional issues and she was very empathetic to that as I was explaining that to her. I felt that she was very open to what I was telling her about his issues.
The Dr was very nice and listened to all my questions and concerns. She was very patient with me and empathetic.
Kate has always been a great listener to us, the parents, and very caring and gentle to our daughter.
I took my son in for a walk in sick visit. Katie was prompt, attentive and knowledgeable. She listened to my concerns and appropriately treated his illness. Her attention to detail and prompt treatment for my son put my mind at ease.
very helpful and understanding! and such a nice and caring doctor!
very nice doctor and very complete exam
I felt like she was too rough when checking his ear , he screamed extremely bad and has never done that before ever with any other doctor. She had no personality and didn't interact with my son on a 2 year old level. very unhappy with my visit .
I thought she was amazing with my girls. She listened and was very informative. The medical history and medical records have been marked "no", only because her records weren't transferred over yet.
I have zero complaints. As previously stated, I thought she was wonderful with my girls. And the girls were comfortable with her and not nervous at all. Which is always a plus when taking children to their appointments.
she was excellent and my daughter was comfortable with her, couldn't ask for better care.
Kate is amazing! I always leave the office with all of my questions answered when seeing her.
all three of my kids love Kate! she is such a wonderful doctor, very knowledgeable and very personable!
good experience will be making future appointments at the Mon valley office
We did not see a provider until 45 minutes after our scheduled appointment
we just joined the peds and enjpyed pur visit. very happy with the care and glad to continue with them.
She was wonderful!
I was very happy with the attention that the doctor gave to my child. She truly was caring and wanted to help my daughter.
Really loved the staff. Didn't make me feel more at ease about all of my concerns. Absolutely helpful with providing samples and information.
I love that doctor Kate doesn't look down or degrades you when you ask a question like previous practices I've been at
she was very helpful and offered easy to understand feedback about our concerns
Provider was quick, professional, friendly, helpful.
I think Kate does a great job and was happy she saw my daughter. I trust her judgement and skills. Thanks Kate!
Very nice Dr visit. She listened and conversed with me about my concerns and she will be our provider in the event of our original dr is unavailable
Always get fast, courteous and fantastic care at this office. Everyone is so friendly
she was so friendly and relatable. took the time to explain pneumonia to me.
Kate was very patient and listened to our concerns. we will certainly see her for future appointments.
we saw the provider on Friday and she mentioned that our child's ears looked like he could develop an ear infection within the next 24 or 48 hours... by Monday he had a double ear infection. I feel like it could have maybe been prevented... she also noted a murmur and referred us to a cardiologist where he had an echo and ekg... the cardiologist stated he did have a quiet intermittent murmur but that most children did.
I love this practice. I love the staff and doctors. but yesterday's visit wasn't one I liked. The doctor seemed more worried about what was going with child in the other room then she was with my child. she kept telling me daughter had hand foot and month. but she didn't. The doctor asked another talk to come in to take a look. Here my daughter had a normal everyday rash. I just wish the doctor focuses more on what was going with my child like she was with the child next door.
she was very attentive to lilah and seemed happy to be caring for her.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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