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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Saint Francis University Loretto, PA MPAS, Saint Francis University Loretto, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 64
my daughter loves her
This was my favorite care provider so far. She was so sweet and informative. She made me feel very comfortable and respected.
My daughter was very ill when brought to the office, the provider said lungs sounded clear. Thank goodness she ordered a chest X-ray just in case, which showed pneumonia. She was very confident that the X-ray was going to be negative and if we needed anything to just call and she should feel better soon.
My daughter loves this provider (PA) She has had her in the past also. The PA is very knowledgeable and very respectful.
The PA was very attentive and explained everything clearly.
Overall very good experience.
we love Kelly , and always request to see her
Kelly Busch is a wonderful PA and has always had a cheerful disposition any time I have my children in for checkups or sick visits.
Kelly is great, great with my kids very patient and my kids love her!
very helpful and gave me info about possible things that may happen as she began antibiotics
Kelly is a wonder provider. She is very sweet and always explains things to my child before doing them. She also answers any concerns I may have and includes me in the care of my child.
I like all of the providers at CCP but Kelly is probably my favorite. She is always so sweet & good with my son. She takes her to time & listens to all of my concerns.
KB, PA has a great relationship with my kids and they feel comfortable talking to her. My shy guy leaves happy and giggling.
super nice and friendly! Talked to my child and let her be herself.
kelly b is very attentive and makes my child feel comfortable and safe. she is very understanding and compassionate and thorough. best bed side manner I've seen in a very long time! just adorable and pleasant
No complaints. She was very helpful.
Kelly seemed to really enjoy her job and interacting with children. she also seemed very knowledgeable. I'd see her again happily
We love Kelly! She is amazing with our kids and takes the time to interact and build a relationship with them! She listens to our concerns and never makes you feel like you are being rushed!
Kelly is great with our daughter. very playful and friendly with her and treats us all with compassion.
we love the PA we saw !
Kelly is one of the best providers! I highly recommend her to anyone and everyone! My child whom is ASD gets overwhelmed very easy and the appointment went great!
Kelly is always personable and great with my son. All staff are wonderful at this office, we love it!
we were very happy with the treatment.
kelly is super sweet and very good with my kids! every time we schedule a apt we always ask to see her if she's available
very happy. she was very nice and seem to care about the patient
Kelly was awesome. Very down to earth and easy to talk to.
We experienced a very long wait time until we saw the PA. Once the PA did come into the room, she did apologize for the wait and was very courteous and attentive. The PA did consult with a doctor when evaluating my son. Which was understandable and appreciated. Upon leaving the doctor's office and building, I felt like things were not explained to me thoroughly on what care I should take with my son while waiting on a consult call. Besides to give him an antibiotic that was prescribed.
Kelly was exceptionally considerate and concerned with my daughter's issue during her well visit. she allowed my daughter to explain the issue one on one and then brought me in to discuss possible solutions. She was kind but explained things well and offered several options.
my 7 year old daughter LOVES Dr. Kelly!!! She is so engaging with her young patients and calms any fears. Everytime an appointment is made, my girls ask if I can get one with Dr. Kelly. She's our go-to PA in this office What a great addition she is to the CCP community!!
this was a good experience
Knowledgeable, approachable, and very patient. 9-year-old patient was nervous about a possibly painful visit and she was put at ease with clear explanations.
very friendly and good with dramatic baby
miss Busche has been an excellent provider for our family. Very thorough for a brothers issue and very helpful and kind.
Very kind and caring provider. Great with my kids!
she did an amazing job with my son I'd recommend her to anyone shes very sweet and goes over everything with the parents!!!!
Kelly B was excellent and we will request her
This was our first time seeing Kelly and we liked her very much.
She is absolutely amazing. I have never seen a more caring provider at that office then Kelly Busch. When you work in healthcare every day and see the way she interacts with the patients there are very few like her.
Have to say bad, 5 days later my daughter is still sick, and I called, never returned my call! She 7 days she is still sick, runs a fever, was told by nurse to give her probiotics, still has the runs, congestion, the Pa that saw my daughter didn't look at history, till I asked a question !!!
she was excellent with 3 cranky, sick kids. She took the time to explain what she thought and why, and how to treat them. Probably the best sick visit we've ever had.
My experience with Kelly was excellent! Kelly thoroughly examined my son and took extra steps to look beyond the obvious as to what was causing concern. She followed up and called me with the results of tests and explained what was going on. She is an excellent PA, I am very happy to have met her and feel very confident in her capabilities as a healthcare professional.
She was very friendly, personable, and knowledgeable.
Amazing visit! kelly was super with my girls and really helped my youngest to understand there was nothing to be scared of.
explained everything very well
Very thorough and pleasant to deal with...showed genuine concern for my child and talked directly with them.
Did a great job explaining what was wrong based on my symptoms and how we would most effectively treat it
Kelly was amazing. She was kind and took very good care of my daughter whom isn't the easiest to examine. We will see Kelly more often for sure when needed!
Kelly is absolutely wonderful!! We typically request to see Dr. Azad who is our "preferred" doctor. Kelly is so patient and really connects with the kids. She thoroughly explains things and goes above and beyond checking the kids. I feel comfortable seeing Kelly when we are not able to see Dr. Azad and trust her expertise! All of the staff are wonderful there from the office staff to the nurses (:
very friendly. I did not feel rushed. she took time to talk to me and listen.
kelly busche seems like an efficient provider.
Kelly did an excellent job of providing information and was very thorough. She was very courteous and respectful. I will definitely have my child see her again.
my child was terrified of the strep test but the medical assistant was reassuring, professional and gentle. Alex even commented on how she performed the test. he also loved Kelly!
friendly and knowledgeable. didn't talk down to me.
my daughter was extremely satisfied
provider was excellent and I would highly recommended, very concise and very engaged
First visit with this provider and she was fantastically patient and got along magically well with a six year old.
First time with Kelly Busche and we loved her! She was great with my son and he really seemed to like her as well.
Kelly was great with my daughter. she was very nice.
We like this pediatric very much but would not want to see this provider again.
she was a great pa! very nice to my kids!
Kelly was absolutely wonderful. She was so kind and easy to talk to. She was very comforting and reassuring. She was fantastic with my toddler. Kelly was very professional and appreciated that she included me in making the decision for my child's car. She gave me options and explained the benefits to each option that she gave. I would highly recommend Kelly and look forward to seeing her in the future.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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