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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Washington University School of Medicine/Barnes Hospital St Louis, MO MD, University of Pittsburgh School of Medicine Pittsburgh, PA
St Louis Children's Hospital Saint Louis, MO
UPMC Magee-Womens HospitalUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 184
She's amazing and we will request her for all future visits!
Dr. Kelly is always so kind and helpful! She answers all of our questions and concerns, and gives us helpful information on what to do next with our baby! She's amazing!
Doctor was very kind, personable and very good listening to my daughter. Good experience.
Dr. Heidenreich is the best pediatrician. She is kind, understanding, respectful and wonderful with children.
Dr. Kelly is wonderful. My son is having anxiety & depression. She has been empathetic, caring & so helpful with my son's care. She truly listens to him & his concerns. She's a true asset to the practice!!!!
Dr. Kelly is one of a kind - she is knowledgeable, thorough, caring and compassionate. Most importantly, she takes her time and always listens and provides valuable feedback. I've been taking my kids to her for 7 years and she is always my first choice!
Dr. Kelly is the best! we love her and will continue to come to this location to see her.
we love Dr Kelly
We always have a great appointment with Dr. Heidenreich!!! She is always so knowledgeable, helpful, and relates to children so well!
I love Dr. Kelly, but when she has another patient that requires more time than an average appointment time, I get anxious when she runs late for my appointment.
we love Dr. Kelly! she is wonderful, knowledgeable, and puts my children at ease when needing to visit the office
Dr. Kelley was awesome, as always. She took the appropriate amount of time and made sure to explain everything to my daughter. She made it so my daughter was not scared and that she understood everything that they had talked about during the appt. My daughter left the office feeling much less apprehensive and ready to take the next steps to deal with her issue.
Dr. Kelly is the best! She is understanding and helpful with any and all concerns
Dr. Kelly is the best! She spends quality time with your child and always addresses any concern you may have. She always makes the kids feel as comfortable as she can. Very intelligent and thorough!
doctor was wonderful!
Dr Kelly was so incredibly kind, we left feeling very confident that our newborn is in great hands.
Dr. Kelly is amazing. My 2.5 yr old just loved her. Was nervous going in, loved Dr. Kelly by the end of the appt!
Dr. Kelly is in very high demand, but it always so kind and genuinely interested in my children's health and well being. Sometimes she books up very quickly, but I don't mind waiting a little to see her because she is such a caring provider.
Dr. Kelly always spends time and never makes us feel rushed. She listens and collaborates to help provide the best care! She thinks outside of the box which I also appreciate, letting me know that she's treating my child as an individual!
Dr. Kelly is a fantastic doctor and has been our children's PCP for many years. We can't recommend her enough.
we love Dr. Kelly!
Waiting an hour past our morning appointment to see the doctor is absolutely ridiculous.
Dr. Kelly is compassionate, caring, and friendly!
Always friendly and knowledgeable.
My daughter is 12 now and felt more comfortable being in the exam room on her own. Dr. Kelly talked with her, examined her and answered all her questions. And my daughter said it was a great experience and it was "way less weird" than she thought it would be! Dr. Kelly put her at ease and my daughter no longer has anxiety about doctors. Thanks Dr. Kelly!!!
as always, dr kelly was wonderful with my son and helpful, compassionate and reassuring with our family. she is knowledgeable and professional. I have only good things to say!
Dr. Kelly is the best! Very concerned, understanding and knowledgeable. We go out of our way to see Dr. Kelly.
we love Bellevue Pediatric Richland office. Dr. Kelly is an amazing doctor!
Dr. Kelly is amazing. My daughter doesn't like most people in her young age- however she loves Dr. Kelly and goes right to her. Dr Kelly is patient and caring. Interacts so well with my children and is respectful and caring toward me.
Dr. Kelly is the best doctor!
Dr. Kelly Heidenrich and all of the staff at the Bellevue office are exceptional people! They are kind, funny, understanding and always answer my questions with thought and knowledge. I would never take my daughter to any other pediatrician. The staff and Dr. Kelly are the best in this area. I had issues with another pediatricians office years ago, but switched to Bellevue Pediatrics when my daughter was barely over 1 year old and have loved everyone at this office. Congrats to all the women and men there for being caring, empathetic, happy, fun and knowledgeable with me and my daughter. Could not ask for more!
sick hour is a great option we walked in to sick hour for the ear infection
As always Dr. Kelly was fantastic. Always is so friendly and takes time with our children during checkups.
We love Dr. Heidenreich. She is always our chosen pediatrician. She takes her time with each patient and really listens to what you and the child have to say.
Dr. Kelly is wonderful! All of my kids love her!
Dr. Kelly is the best doctor we have ever seen
Always great experiences! They get us in quickly, Dr. Kelley takes her time and talks you through things, even getting shots has been easy with the care the staff gives!!
Dr. Kelly is always so helpful and informative. She makes us feel at ease with her attention to our son. she takes all of our concerns and assures us of any questions we might have before we leave. we love her!
Dr. Kelly always takes time to speak with kids and myself which is why we try to make appointments with her.
Dr. Kelly is the absolute BEST pediatrician ever. We are so incredibly grateful for her. She ALWAYS addresses all of my concerns and she addresses my child, and her feelings directly. She is a stellar doctor.
Dr. Kelly is the BEST!
Dr. Kelly is an absolute relief to have for all of our children's pediatrician. She is the best anyone could ask for. She goes above and beyond during our visits and outside our visits. We are very grateful to have her.
Dr. Kelly really listens and hears our concerns. She takes time to problem solve with us and she suggestions. We never feel rushed. She's the best!
Dr Kelly knows and cares deeply for her patients. she's truly amazing at what she does and we're grateful to have her!
Dr. Kelly is always very nice and very helpful
Dr. Kelly Is an exceptional pediatrician. She has gone above and beyond on several different occasions, to get my children the care and attention that they needed. Both of my two youngest boys had surgery on their throats at two months old. Dr. Kelly was extremely knowledgeable about their condition and always showed a great deal of concern to make sure that they were getting the proper care and experiencing a safe, speedy recovery after their surgeries. I cannot speak highly enough about her as a person, and also as a physician. She is simply wonderful with the children. I'm so thankful to have such an truly amazing pediatrician for my kids.
I love Dr. Kelly! She is ALWAYS so sweet, thorough, and answers all my questions. I never feel rushed.
We love Dr Kelly! She makes the appointment fun and less scary for my daughter. Thank you so much!
Dr. Kelly is wonderful. She took the time to help with my daughter's sensitivity through her anxiety, explained everything, discussed medications and therapy options, and was compassionate to her feelings.
Dr. Heidenreich not only answered my questions, but also took the time to explain everything to my daughter.
Dr. Kelly is a wonderful doctor she's very personable and always caring, we're very lucky to have her!
Dr. Kelly is the BEST doctor ever! She is so knowledgeable about everything and so caring as well. We all love her!
Dr. Heidenreich is fantastic! She is always kind, patient, and attentive with my newborn.
Really great visit - everyone was very friendly and caring. Doctor was fantastic - spent time talking with us and my daughter really liked her.
I was so impressed with this visit. Everyone was so friendly and the doctor was amazing - she was so caring and spent time discussing things with us. My daughter really liked her.
Dr Kelly has been our pediatrician for fifteen years. She is an incredible physician - knows her patients and truly cares about them.
Dr. Kelly is by far the best doctor we have ever seen. she listens to what you have to say, is very caring, very friendly with the children. I really respect her thoughts and care to my children.
Dr. Kelly has been wonderful for the last 18 years!
Dr Kelly is the best. she is always caring and my kids and I feel extremely comfortable with her!
Dr. Kelly was fantastic! This was our first time seeing her, but I will definitely request her in the future. She took time to address teen concerns including vaping and consent. She did a breast cancer screening and skin cancer screening. This was the most complete physical my daughter has had to date.
Love Dr Kelly Heidenrich
Dr. Kelly is a fabulous pediatrician and really cares for her patients. She even asked about my other child and asked how he was doing.
Kelly provides outstanding care for our children
Dr. Kelly is a excellent provider. She really listens to our concerns and provides a concrete action plan.
Dr Kelly is wonderful. She has been with our child since birth.
we absolutely love Dr Kelly. My daughter actually is excited to go to the Drs because she loves Dr Kelly so much!
I think that there was an over reaction to the situation. my daughter is already under the care of a therapist and upon talking to her therapist we could have avoided the trip to children's emergency room. A referral to a psychiatrist would have been a better route.
My kids love Dr. Kelly
Dr. Kelly is a great fit for all of my child's pediatric needs - always takes time to talk with us about anything
always spends adequate time with ny kids. listens to my concerns and addressing every concern with love and respect.
Dr. Kelly is wonderful. It's been a continued pleasure to have her as our pediatrician for both of our children. She is the reason we stay with the practice and continue to have our kids seen by a provider who is technically out of our network (Highmark).
Dr Kelly is the absolute best doctor! Thank you toBellvue Pediatricians for fitting my daughter into the schedule. It was our first time at the Bellevue office & everyone was so nice. The office staff and nurses are fantastic. I can't say enough good things about this practice!
Absolutely love Dr. Kelly! Couldn't ask for a more wonderful physician. She is so kind, knowledgeable and caring. Very generous with her time and always shows genuine concern. I have been a nurse for 25 years and know a good doctor when I see one. She is one of the best!
always a pleasure working with dr kelly we specifically ask for her!
Dr. Heidenreich is fabulous. The best doctor at this practice-by far. She is knowledgeable, respectful and caring.
Dr. Kelly goes above and beyond her duties. It is a relief and joy to have her as my children's doctor. She genuinely cares and is always helpful.
We absolutely LOVE Dr. Kelly Heindenrich and HIGHLY recommend her to friends and family. On more than one occasion she has taken the time to go out of her way to help us with medical concerns/needs and double and triple check on our older child. Dr. Kelly truly takes care of her patients, listens to and helps the parents, and has never left us wondering about anything concerning our children's health.
Dr. Heidenreich is an AMAZING pediatrician. She listens, cares, problem solves, and is truly child-centered. I cannot say enough good things about her!!!!
Dr Kelly is the best!
Dr. Kelley is awesome. I always feel confident that she will provide the best care in an easy to understand manner.
Very good visit, very friendly, knowledgeable doctor. Since my son is a teen and is taking medication, Dr. Kelly explained to him the dangers and complications on if he makes poor decisions for putting things in his body he shouldn't (like vape or drugs, etc.) I think all doctors should talk to teens about that. They hear it more than if just a parent says it.
Dr. Kelly is the best! She is so knowledgeable, understanding, and caring. I always trust her advice.
excellent service and love the doctors
I love this office, the front desk is super nice and easy to work with and I absolutely love Dr. Kelly. She is always to high energy and positive. She answers any questions we have and is very personable. I wish there were more doctors like her.
Always appreciate Dr. Kelly Heidenreich's attentiveness. She really know my children and I am glad when we are able to see her for our visits.
Dr Kelly is an excellent doctor.
This past visit was the worst doctor visit I have ever had. This doctor has a very strong bias towards following what I understand is a recommended procedure handed down to her for what every child should follow in regards in preventative health care. The problem I have with her, is that her priority is completely about satisfying her agenda for my child, rather than listening to my concerns and desires for treatment for my child. She took such a strong stance on the schedules for the vaccinations for my children, that the entire visit became a political argument. I had health concerns for my child who was ill at the time of the check up, and was trying to get him the help he needed to ease his sufferings from the symptoms he was having. After reviewing his chart and seeing that he was due for some vaccines, Dr. Kelly recommended that we vaccinate that day. I asked to hold off and have them be done when he was 100 percent healthy. Dr. Kelly disagreed, and proceeded to accuse me of being an anti vaccine mother. She went on about out breaks that are going on in the U.S. and went into detail about what happens to non vaccinated children, expressing several examples of how my child can die from not be vaccinated. After expressing that I don't appreciate her being aggressive and using fear tactics to expressive her opinion, she went on with the fact that I would have to sign paper work agreeing that I am declining vaccines for my children. Of course, this was all done in the beginning and I had to then sit there and cry as she finished the actual physical check up with my child. After crying off and on the rest of the day, I realized what she was accusing me of and then had to call back to get the documents, that I signed under stress, retracted. At the time of the appointment, I had my two boys. I have 2 older daughters. My daughters are vaccinated, my boys are vaccinated, but are behind due to being ill every time we have been in for check ups. If I had the chance, I could have expressed our situation better, but instead she chose to ignore me completely and make false accusations. I am now searching for a new practice for my children, one that will be more empathetic for my concern with vaccinating while my children are sick. I realize that Dr. Kellys beliefs and opinions mirror those of the practice, but the way that she expresses herself and fails to listen is behavior that is inappropriate for a pediatrician. I only pray that no other moms feel the same way that Dr. Kelly made me feel that day. Thank you for taking the time to hear my story.
Dr. Kelly is an amazing provider. She listens to our concerns and always provides a thoughtful response with an action plan. She truly goes above and beyond for her patients.
she's great! I always recommend her!
Dr. Kelly has been the best provider! She is the best!
dr Kelly is the very best! she had both my girls engaged and listening almost instantly. and calmed their nerves about upcoming shots!!
Dr Kelly is always super friendly and helps my child feel less scared about seeing the doctor and being poked/prodded which is always appreciated.
Dr. Kelly is amazing! She spoke to my son in a way that he was receptive to. We left our prior pediatrician to come to Dr. Kelly and I'm so grateful that we made the move!
This was our first visit to Dr. Kelly following a move to the area. This office and provider has been everything I could dream of in continuing to provide quality, knowledgeable medical care for my child.
Dr. Kelly is absolutely wonderful! She cares for our daughter like it was her own child! She listens to our questions and gives us very detailed answers.
she was thorough and explained the treatment steps that would be taken.
We think Dr. Kelly Heidenreich is the best doctor there at Bellevue Pediatrics. She has seen our teen son since he was a baby, always recognizes us, and always gives excellent care and attention. We are always happy to get an appointment with her!
Dr Kelly is amazing! She spoke to my teenage daughter in a way that my daughter was comfortable and willing to accept Dr. Kelly's recommendations. Love Dr Kelly!
dr. kelly is the best
We love Dr. Kelly. We always have excellent care.
Dr. Kelly is the main reason we stay with this practice. She is great with children and regularly ensures the wellness of child and family.
Dr. Kelly has taken on my son's complex medical situation with impeccable care, willingness, and devotion. She is by far the best doctor we have seen. And we have seen doctors in four different states in three years for my son.
Dr Kelly was excellent. We saw her for a sick visit. She was thorough and made me feel at ease.
Dr Kelly is always very nice and wonderful with my daughter my husband and I feel confident that we have the best pediatric doctor care
We really love how Dr. Heidenreich is so good with babies and children. She takes time to talk to you about your child and helps children feel comfortable when they come to the doctor.
everything was good except for the time we waited to see doctor. it was over an hour.
Dr. Kelly has 3 of my kids and she is awesome!
We love Dr Kelly. I don't feel like my daughter is just a patient, I feel like Dr Kelly really knows her and myself. She the best. I always leave feeling less anxious about any issues that may be going on.
We love this office and all of the staff
I really appreciate the time Dr. Kelly spends answering questions. It shows you truly cares. She's also very knowledgeable. I would definitely recommend her.
i absolutely love Dr Kelly, she's been my sons provider and I will wait weeks to see her if I have too. She's extremely thorough and has a good way of explaining his care to me.
Dr. Kelly always goes above and beyond her duties. She is a fantastic doctor!
Dr. Kelly was amazing and a God send! We have been trying to get our daughter into therapy and on ADHD medicine for two years. Dr. kelly listened to our concerns, helped us get into therapy, and talked us through the medication.
dr heidenreich is so important to my children's health I almost dont want to tell people about her because her popularity will increase so much it will be harder to get an appt. she is sensitive to my chuldrens needs, has superior knowledge of health situations, and makes a plan to solve the problem. she is simply the best.
love her energy and how she interacts with my son. very knowledgeable. was very pleased overall with her care.
Dr. Kelly is the best! She listens to all of my concerns.
Dr. Heidenrieich is a wonderful doctor and we have had good and bad experiences with wait times in the Bellevue office but always return to see her. This time was excellent, appointment flowed smoothly and we were extremely satisfied.
Dr. Kelly was very personable, understanding, and helpful! she's great with kids and I couldn't ask for a better Doctor!
Dr. Heidenreich knows my girls so well and is so encouraging and supportive in their care!
Dr. Heidenreich is so encouraging, thorough and wonderful! My girls love their visits with her!
we love this doctor!
Absolutely love this doctor!
Dr. Kelly was most attentive.
always above and beyond in patient care
Dr. Kelly is just awesome. Always go above and beyond with any questions we may have. Highly recommend her!!
Dr. Kelly is a fantastic doctor but I wish she would slow down the pace of the visit just a little bit. It's consistent that things feel very rushed as soon as she walks in the door. I get excellent information and if I'm on top of my game that day I can keep pace with her, but otherwise I find that I leave forgetting to ask certain questions or not recalling information she shared because I was so focused on remembering what I wanted to ask or say next before she leaves the room.
Dr. Kelly always takes the time to make my kids and me feel welcome and connect. She is always engaging and speaks directly to the kids and respects them as patients.
Dr. Kelly spent a lot of time discussing all of our concerns and set up a treatment plan to address our concerns. She is consulting with other specialists to provide the best plan possible. She surpassed our expectations!
Dr. Heidenreich is personable and thorough. She takes the time to get to know her patients.
Dr Kelly is the best doctor anyone in our family has ever seen!
Dr. Kelly is always amazing. truly cares about my kids. takes time to hear of any issues or concerns I may have.
Dr Kelly is an excellent pediatrician who I highly recommend to fellow colleagues. she is attentive, kind and spends time with my son.
During our visit a staff member had a breathing issue the ENTIRE staff was wonderful helping their own and handling patient needs. It was truly wonderful to see the professionalism and care they provide even to their own.
Love Dr Kelly!
We absolutely love Dr. Kelly Heidenreich. She is very professional as well as friendly and humorous with my kids.
Dr. Kelly is extremely caring!! We love how understanding and kind she is when she meets with our child.
Dr. Kelly is amazing! She always makes my kids feel safe and comfortable to ask questions. We love her!!
Dr. Kelly was great. While I have no concern that she missed anything, she was fast in her evaluation. At a wellness visit, I like to know what is coming up or what I might be looking for as far as health and development in the next year. Also, a little more info on the vaccines given...even an info sheet or something like that would be helpful. My son had a common side effect some redness and hot to the touch at injection site for two days but I wasn't warned of that when given the vaccines in the office. Just a reminder of what to watch for would be nice.
Dr. Kelly Heidenreich is so good with my kids. She is very professional as well as funny and makes my kids feel very comfortable!
appointment scheduling hasn't been able to be done at the end of their visit because the appointment calendar doesn't go very far into the future. it would be nice to schedule future appointments at the end of our visit.
I feel very lucky to have such a wonderful doctor taking care of my son.
We love Dr. Kelly
We love Dr. Kelly! She always takes the times and speaks directly to my child, making her feel understood and listened to. She is kind and caring and listens to everything my child has to say. She gives great advice and addresses all of our questions. I highly recommend her to everyone!
dr Kelly is the most incredible caring Pediatrician there is. we are so grateful.
Dr. Kelly is the Best! She always treats my daughter and myself in a professional, yet personal, manner. She takes the time to answer any and all questions and has a terrific bedside manner.
we love dr Kelly and always appareciate our time with her. she is thorough, professional and kind. couldn't ask for a better pediatrician!
Dr.Kelly was amazing
very positive response to the dr. and appt. experience, I've seen her before
our office visit for a sick call was fabulous. the Doctor was experienced, knowledgeable, and courteous. She explained everything and had suggestions for us. it is nice to see this in health care. it is nice to go and be attended to in this manner. I wished all places could be like this.
Dr. Kelly is outstanding! She asked my daughter a lot of good questions, and provided some great advice and tips on being a teenager. She also answered a few questions we had with ease
Dr. Kelly is amazing and thorough. we love our visits with her and feel our children are well cared for!
Dr Kelly is the best! So friendly, always answers questions respectfully and never makes me feel like a crazy first time mom (even though I'm sure I am!) I would definitely recommend Dr Kelly.
amazing Dr. always listens to my concerns and is very thorough in wellness check. caring, kind and compassionate person. I tell everyone to see her!
Doctor Kelly is the best..very approachable, knowledgeable, friendly and caring!
Dr. Kelly is fantastic.
Dr. Kelly has always been extremely helpful, caring and knowledgeable. She always listens to our needs and helps my children with their medical issues.
excellent, really takes time with child (teen) and parent
we love dr. Kelly
Dr. Kelly Heidenreich is the best doctor ever! She is one in a million - so kind, so compassionate and so caring - very special to my family.
Emily loved Dr Kelly. She made her feel comfortable.
Dr. Kelly is the best! She makes the kids feel comfortable, is quick but thorough, and is very knowledgeable.
Dr. Heidenreich is INCREDIBLE. She makes us feel special every time we go see her. She remembers my daughter and her medical history and asks pertinent questions about her and her health. I couldn't recommend Dr. Heidenreich more. We truly appreciate her and are SO GLAD she is our family pediatrician.
great doctors and overall experience
Dr. Kelly is wonderful. We could not ask for better care.
dr heidenreich was wonderful
Dr. Kelly is a doctor I always seek out because she is very knowledgeable and helpful
dr Kelly is phenomenal. we would follow her to the end of the earth. she has a way about her that is comforting to not only me, but my children, and they have no problem trusting her
wait time was extremely long this visit. arrined at 10:50am for 11:00am appt. not taken back until just after 11:30am.
We love Dr. Kelly!
top notch from providers to back staff to front staff
We had great care and service from all members of staff. Thanks!
we love Dr. Kelly
We love Dr. Kelly!! She always males our children feel special and spends as much time as needed with them.
nothing but good vibes here
I love dr Kelly and her nurse. They go above and beyond for the children at the doctors office. They make my daughter laugh and feel very comfortable going there. Highly recommended!
excellent office. love Dr. Kelly. answers all questions and never rushes you.
Dr. Kelly Heidenreich was very diligent in my son's care. She texted me my son's x-ray results after hours which I appreciated and called me the next day to let me know his follow-up care. I appreciated her care and think she went beyond normal expectations. Very pleased!
We consistently receive excellent care and service from Dr. Kelly. She knows my family, knows my children, and always explains treatments, next steps, and future care in a way that I understand and feel competent to enforce.
Dr. Kelly Heindriech was excellent. I would recommend her to anyone who needs a physician.
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