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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Saint Francis University Loretto, PA PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 70
Marcy is always concerned and professional. We can ask her anything. We will always trust her for the care of our children.
Marcy is always wonderful, easy to understand, and professional. We wouldn't take our children anywhere else.
My baby was sick and I told the provider that and I said about my baby having an ear infection and she told me no it was just the common cold. we ended up going to the hospital the next day because his ear was dripping wax and had a smell. It was infected and the provider should have done something for him.
Only issue I had was that I was told to bring my son into the office right away for his injured ankle and that he would be seen right away. We waited over an hour in the waiting room during the walk-in times. Only to see Herzog for 5 minutes to give us the x-ray referral which is what we went there for, knowing my son was going to need one.
Marcy does great with my son. She takes the time and really speaks to us in terms we understand. She also has a really great nurse! Jane and Ashlee gave my son his flu vaccine and they did excellent with him!
She was very thorough and took time to provide comprehensive medical care without rushing through the appointment.
my child always feel at ease with Marcy. I always request Marcy for my children's appointments because she is caring and good with kids at any age.
Marcy is so kind and funny. one of the best healthcare workers we've ever encountered.
Marcy did a great job.
very friendly and helpful
marcey goes above and beyond to make sure everything is ok with your child before you leave
Best provider at this office!
Marcy is the best! She is the only health provider I trust with my children!
During the visit, there was PA student also in the room. Both care providers were wonderful with my son. They treated him with respect and made sure that he was heard during the visit. The world needs more people like these two.
Marcy always does a great job and she is so very respected in our community when it comes to children's health and medical needs.
Marci always shows such compassion and handles difficult situations with grace, thankful to have chosen to see her during a time I was scared and needed reassurance and comfort.
great with my child and great service and helpful
"Doctor Marcy" is amazing with our 2-year-old. We love the way she talks to her and listens to her.
My boys always see Marcy Herzog, PA and they are very comfortable with her as their provider. She is wonderful.
Marcy is great with us every time we have been seen.
marcy is absolutely the kindest provider that eases my son's mind when he is ill. she has such a caring demeanor! we love her!
Excellent provider! She was upbeat, kind and great with kids
We travel 45 minutes to see our provider, she is truly sincere with my children and acknowledges them as individuals.
Marcy always does a great job!
we like Marcey a lot.
we really like Marcy. she is friendly and is a familiar face from Dr Kerstetter's office. She understands us and is sensitive to our conservative culture. I always ask for Marcy.
was told at one point that if my son had strep throat at least 3 times in a season he would need to see an ENT doctor but this time they told me at least 5 times in a season. i seriously think he needs to have his adnoids removed.
All staff and providers are always very friendly and helpful. I feel safe bringing my child to CCP Bedford.
Marcy has been a wonderful provider for both of my children. we started seeing her when Dr. Kerstetter was still working. she has always been very courteous and considerate when we have seen her for appointments. I would recommend Marcy as a provider.
Marcy is the best! she is my preferred provider whenever possible.
Marcy is amazing! I make it a point to see all providers at CCP Bedford because every one of them are awesome! Love the staff. Love the nurses. Couldn't be happier with this office!
good visit very helpful
Marcy is great, we love her. She answers all our questions and provides the answers. when I ask to be given information, it is provided and explained.
Best provider ever
Marcy has been such a wonderful doctor and sincerely shows care in what she does. Our family loves her!
Marcy and Amanda are hands down the best providers in this office I would recommend those 2 ladies to anyone.
Marcy is great. we really like her.
Marcy is an excellent provider and, in fact, is our preferred provider. She is caring and professional. I always feel that she takes the time to listen and explain things thoroughly.
Ms. Herzog was very attentive and took her time to help us work through all concerns.
I can not say enough good things about Marcy and Jane Hillenbrand. My son was born premature and came home on supplemental oxygen. For the past 16 months they have cared for my son in the most exceptional way. I feel so lucky to have this office as my sons medical provider.
Marcy is the absolute best. Always very informative and patient. We just love her.
Took the time to talk to my 16 month old and made her feel comfortable.
we love Marcy. my kids feel comfortable with her and she is easy to talk to about any issues we have.
It is always a pleasure to see Marcy! She is very nice and friendly!
she was very nice and patient with my son.
Marcy and Sandy are phenomenal at what they do in helping their patients. they are the reason we use this provider. They are exceptional women and we couldn't be happier with them. They definitely take the time with the patients and make them feel comfortable. We wouldn't go to anyone else but them.
Marcy Herzog is very thorough and answers and explains any questions and concerns. My boys feel comfortable and at ease when she examines them.
vary great pcp my children love her and find her safe to be around she makes them feel as if they are welcome and loved I have no can plants about her
Marcy is very dedicated professional and is always very helpful
Best Dr ever
Marcy Herzog was very thorough and willing to take the time to discuss all concerns. She had helpful suggestions and follow-up information.
the doctor we saw was very nice, helpful with her explanations.. it was the length of time we were stuck in the office that we didn't like. and also when you call to get a appointment it is always like a month away.
We love Marcy. She's always super friendly and eager to answer any questions i might have.
Marcy treats us and our children very well and we always get questions and concerns addressed at our visits. She is knowledgable and kind. We are appreciative of her.
First appointment at CCP Bedford transferred from a previous office. First impression was great, front desk staff was very welcoming and helpful. We saw Marcy for our first visit and she was very thorough and willing to listen to what the patient's mother (myself) had to say. Very pleased.
Provider very professional and kind.
amazing staff and physicians. we love Marcy!!!
Marcy makes my child feel comfortable. Sandi is an excellent nurse and is very caring. Reception does a great job for as busy as they are!
Pleased with the service provided
Love that they offer walk in service in the mornings that greatly helps when your child is suddenly sick during the night and you want to get them to a dr.
We love Marcy. she is so good with the kids.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.