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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Gannon University Erie, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 74
MaryAnn had to discuss some difficult subjects and did so with compassion and empathy. I trust her completely with my daughter's healthcare.
Mary Ann was very kind and compassionate, she listened and responded to my concern and was informative and helpful
Mary Ann Messer is the absolute BEST! She always find a way to connect with my child and make them feel included. I cannot recommend her highly enough.
mary Ann was great!!
We love that she is very understanding, and really listens to our concerns.
We are new there & I loved how she interacted with my son! He actually commented that he liked his new doctors office
Maryann was exceptional, she spent a considerable amount of time just talking to my daughter. I could not have been more pleased with the care my daughter received.
Mary Ann is so good with my girls . She makes them feel comfortable, normal and safe . She offers helpful advice and takes our questions and concerns seriously . She explained what she was going to do and really put my daughter at ease before freezing her warts. She has become like a friend :-)
Mary Ann is always wonderful! Great with making my girls feelcomfortable!
Mary Ann Messer is such a Sweetheart!! Very sweet and explains things so easy to understand to my child.
My children love having Maryann as their care provider. she always makes them feel comfortable and listens to everything they have to say as well as what I have to say. Maryann Messer is excellent at what she does. I recommend her often to friends who are looking for a new provider
we Love Mary Ann PA
Everyone at this office is friendly and engages in conversation if asked questions. Mary Ann is very in tune with young people and emphasizes stuff that is up with teen issues today like vaping and other peer pressure aspects.
I've never had a problem with any of the staff that work at my daughters doctors office. My daughter feels comfortable and at ease when we go to the doctors and that in my opinion is important.
We love Mary Ann! She is great with our girls and always takes time to listen to us and to explain everything.
Mary Ann is amazing! we just love her.
Our child's healthcare provider is excellent, and I always feel that she relates to me (us) as a parent as well as a healthcare provider.
My daughter and i were very happy with mary ann, she was very thorough, friendly and made us especially my daughter feel like she was important. I would definitely see her again.
I have had nothing but positive experiences with MaryAnn. I couldn't be happier with the service she provides to us. I would highly recommend her to others.
all staff was kind and caring
thee best PA EVER!!!!!!! we love maryann
it was a good visit she did interact with my child and had him name his colors and was patient with him but when asked to get him evaluated for ADHD she told me I couldn't til my doctor came back from leave and didnt have them schedule me an appointment when she comes back also was supposes to send a referral over to a specialist and did not and it was a hassle for me to have them send one
She is excellent all around! Great communication with both child and parent. I feel very comfortable talking with her about my child and confident in her as a medical provider for my child. Would highly recommend her.
Excellent appointment. Mary Ann took the time to explain to both myself and my daughter, about what was going on and what to do to prevent it from getting worse. She used visual aids so that my daughter could better understand. It was great!!
Mary Ann is wonderful! We love everyone in the office. She is always great and the Nurse who roomed us was wonderful! She helped so much while trying to get height and weight from our twins who did not want to participate. The nurse was also so patient with us while getting the girls finger stick. Cannot rave about your office enough!
Mary Ann is wonderful. She is knowledgable and very good at communicating with both our child and us.
Great job thank you
we love Mary Anne. She is an amazing Dr! She has as such great personality!!
We love working with Mary Ann. She always makes my child feel comfortable and gives us terrific care. Thank you Mary Ann!
This office always does a great job.
Mary Anne was so sweet and patient with the boys (twins) loved the way she interacted with them. awesome job!!
I breastfeed and she didn't seem to educated on it and couldn't really help me. everything else was perfect.
Mary Ann is great! She takes the right amount of time wit my son. She talks to him as a 13 year old and reviews all the pertinent information in a manner he can understand. He listens to her because she is not me and she is so down-to-earth. I appreciate the time she takes and her knowledge.
she listened and answered all my questions
I thought that it was wonderful that she took the time to actually talk with my 4 year old. she got down to her level and explained/showed her things so she could understand. Thank you for that...very appreciated!
we have seen three providers here and we have been very happy with all of them.
Maryann is awesome. Her compassion and ability to connect with my daughter on difficult topics has been incredibly helpful.
Thank you for seeing my daughter.
the PA seemed to really listen to us and understand our concerns. she was very understand as to why we were upset she was very good with our other child in the room
Always a good experience, even though my child was ill. Greeted very nicely at check in. The receptionist was very personable and concerned for my child. The nurse and PA were great. Always take time to listen to all concerns and explain everything
amazing provider, we will see no one else.
Excellent care provider! Would definitely recommend her to others. She is caring, compassionate, empathetic and kids really do respond well to her! I always have a great experience when we see Mary Ann!
we have Doctor Webster for primary he is wonderful, however we love Mary Ann just as much she is very knowledgeable and caring!!
Marianne is an amazing provider! She's incredibly knowledgeable and very helpful every time I have to bring my children in for whatever reason
the provider that we seen was very professional she knew what she was talking about and answered all questions she spent time and was not in a hurry which was very nice she went over everything that we had asked I feel the she's a wonderful provider
Mary Ann is always very thoughtful and attentive. I always ask to see her because she is so thorough and kind with my kids.
Maryann is excellent with her patients. Sge explains everything and makes sure you understand.
Mrs Messer is awesome with my children. she takes her time and listens to anything my child or myself need to talk about. She explains everything so my 12 year old can understand.
we LOVED Mary Ann Messmer. we will ask for her from now on. she made my daughter feel so comfortable.
Maryann is excellent! she is attentive and caring. her expertise and knowledge is always on point. My kids don't mind doctor visits because they love her!
mary ann was extremely pleasant and helpful. would like to see her again
Mary Ann is absolutely wonderful! She is very easy to talk to and answers any questions we have. She spends time with each child and has very genuine interest in what they have to say. My girls are very comfortable with her and they think she is just the nicest! We highly recommend her!
I love this doctors office and was informed with the changes with insurance we will NOT need to change doctor offices, which makes me SO happy!
We love Maryann. She makes my kids feel comfortable, and she gives amazing care when we need it.
another amazing visit in and out and back into school
She was nice and good with my child but she seemed rushed. She didnt seem to let us talk, she spoke over us multiple times. otherwise she was nice.
Mary Anne was very attentive and kind.
Maryann is an outstanding PA. She always remembers our family. She makes my children laugh which is difficult when they are sick and nervous about getting a shot. They always feel comfortable with her.
never had a bad experience there
She did an amazing job with the kids and took her time. I did not feel rushed at all and hope that we can see her again in the future!
It was a very difficult visit for me as a mother knowing my daughter was going to have to get something removed. Mary Ann Messer was very nice and comforting and reassuring.
we could not be happier with Mary Ann. She spends time making sure the child is comfortable in the office and is always happy to answer any questions.
We love seeing Maryann... she is always wonderful and makes my children feel comfortable at the doctor's office.
Mary was great with both of my kids. Very friendly and made my daughter feel comfortable.
Mary Ann by far is my favorite Health Care Provider for my children. She always goes above and beyond any way she can answering my questions or putting my concerns at ease. I can't say enough of how lucky our family is to have her take care of our children.
I've known Mary Ann most of my life. I am very happy that she sees my child.
Mary Ann is always thorough and nice to talk to. Made my child comfortable. Thanks, Mary Ann!
MaryAnn is always great with my son!
Mary Ann is so good with my girls ... compassionate, wise, competent . She is very relatable and makes them feel important. we love her :-)
always a pleasure seeing Mary Ann
We have been so happy with the care Dr. Webster and Mary Ann have provided our son. They are both very caring, calm, and easy to talk to about any and all medical concerns.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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