Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Family PracticePCP (Primary Care Physician)
Family MedicineSports Medicine
MD, University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC St Margaret
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 146
MD was, respectful, helpful with care needed, and exceptionally kid. And "kind" matters
excellent MD and office and nursing staff
Dr Schaffer and his intern were both excellent in the treatment of my knees. Would have no problem recommending them or returning to him for future needs. thank you,
Dr. Shaffer is an excellent health care provider
great experience. took the time to evaluate my issue and explain all options to help mange the symptoms.
I trust Dr. Matthew Schaffer, literally, with my life. He is a good physician and takes the time to listen to you and does what he can to help you.
My experiences are always fantastic at my providers office. Most notably my physician, Dr. Shaffer and the head nurse Karie Yochum. Excellent team!!
They were fantastic.
I LOVE EVERYONE THERE. FRIENDLY AND INFORMATIVE
best care ever
Dr. Shaeffer was excellent.
dr matt shaffer is attentive and caring.
The physician and his intern were outstanding. I have seen a number of orthopedic surgeons over the past several years, Dr. Schaffer was undoubtedly the most concerned and professional of all the orthopods (except my brother) I have met with. My skeletal problems are unusual and numerous. I will turn to him first for guidance.
Been seeing Dr. Schaffer for about 2 years now..been extremely satisfied with him.
Dr provided a useful suggestion to prevent earwax buildup
Dr. Schaffer provided good counseling about questions that I had. I was understanding and genuinely cared about my concerns.
very knowledgeable and helpful.
Dr Schaffer always takes time to listen to questions and concerns making sure he understands my issue. he's good about discussing everything in layman terms. he makes sure that all health aspects are covered and up to date. waiting room wait is usually very short, however exam room wait can be lengthy: with that said he still seems to take adequate time with my personal needs even if running behind schedule.
Love Dr. Schaffer. Always takes his time, listens carefully. Asks how I am and is just a terrific doc.
Dr. Matt always makes it possible for me to follow with him no matter what office he may be at.
Dr. Schaffer is an excellent doctor.
I was incredibly impressed with the care my son received from Dr. Schaffer. He was injured in a football game, and this was his first experience at a specialist. I left the office and commented to him on what great care he received. Dr. Schaffer took his time in explaining the x-rays, answered all of our questions, and truly cared about my son and his outcome. I would definitely recommend Dr. Schaffer and this practice.
Dr Schaffer is one of the best doctors I have ever seen.
I'd highly recommend Matt Schaeffer to anyone, as I have several times in the past. The care he provides goes above and beyond what is expected and I truly appreciate his assistance.
Received excellent information and treatment.
every thing is fine
Loved Dr Shaffer! I'll definitely keep him on my list to see again if needed.
I was quite satisfied with the care that I received during my visit yesterday. Both Dr. Schaffer and the resident were very personable, thorough and they listened to what I was saying. I had never met Dr. Schaffer before, but would absolutely see him again, if needed.
Dr. Schaffer is a great doctor. Very knowledgeable, caring and understanding. I highly recommend his service.
Matt Schaeffer is the best! he is focused on you and you alone when you're in the room
my visit to see Dr Shaffer was as good as a visit to the doctor can be!
OVERALL GOOD EXPERIENCE. SHORT WAIT TIME.
Excellent doctor. Professional, friendly, and thorough. Very pleased and would recommend him to others.
There is nothing bad you can say about Dr Schaffer. He is very calming, easy to talk to, personable, knowledgeable, informative and caring. I wish he could be my PCP.
Dr. Schaffer is an amazing doctor. He is always willing to go take the time to discuss all of my questions and concerns. He listens attentively to me and responds accordingly. As you sit in the orthopedic office, you see multiple pictures of successful athletes from around Pittsburgh; I, however, am not a successful athlete, but nonetheless, I felt that Dr. Shaffer was providing the same attention to detail and concern for my case as if I were.
This was my first time seeing Dr.Schaffer. I chose this office as Dr Bradley has done three knee surgeries for me and my experience with Burke and Bradley orthopedics has always been amazing and it did not let me down this time either. Dr. Schaffer was amazing he took the time to talk to me and explain the pain I was feeling and provided a plan to make it better. this office is truly amazing
Dr Shaffer is a great listener.
Dr. Matthew Schafer is truly the most caring & compassionate & very knowledgeable Doctor I have ever had at RFP.
I was initially wary of a new Dr. after my Dr. of 30 plus years retired, but Dr. Schaffer is very thorough, compassionate, and a good listener. He communicates well and addresses all of my concerns. I find him very competent and trustworthy.
Dr. Mathew Schaeffer, Was very knowledgeable about the Medical Issue that I was having and EXTREMELY helpful. He was also very caring.
professional, knowledgeable and friendly
it was my first visit with Dr. Schaffer, but he is easily the best PCP I've had in years. He genuinely listened, didn't cut me off, provided clear advice, and didn't rush out of the room.
Dr. Matt Schaffer was outstanding. He took adequate time to understand my concerns and thoroughly provided solution options and advice.
always great care and follow up. I've been with this practice for over50years The doctors usually stay and all have been just great,
excellent care - he spent so much time listening to me and explaining a mutually agreed upon course of action. I was extremely satisfied
Dr. Matthew Schaffer is the best there is.
Dr. Schafer is amazing. He really cares and is such a nice guy. He talks to you like he's known you forever and he puts everything in easy to understand terms. Highly recommend him.
dr Schaffer was very prompt, professional, and thorough. I gave great advice on what I should do and after a small procedure my quality of life has been greatly improved. I couldn't be more thankful that I listened to him
Overall was good but was my first visit.
very thorough, responses to questions are easily understood
Been going to Dr.Schaffer for about 16 months or so. Great Doctor!
All great experiences with my doctor and the entire staff.
Matt is a super great doctor. Very friendly
he was very warm and caring, even though he was just covering for another physician.
excellent bedside manner, kind
Outstanding.... was received promptly
Very impressed with Dr Schaffer. 1st time I've seen him. Have nothing but positive things to say on the visit. He was thorough on my examination and treatment. I was also asked about all supplements and/or prescriptions I take. Have regular checkup scheduled for 3/7/19. I don't believe there's a better personal physicians office in the area. I am blessed to have these doctors treat me for so many years now.
very nice, very positive and very personable
i was very please with care they gave my child and how hard I was able to get this appointment on the same day I called. I highly recommend this office and definitely Dr. Shaffer he is an excellent young physician
The doctor seemed to be in a hurry after I waited an hour for him.
he was fantastic
Dr. Matt is very easy to talk to and understand.
Dr. Shaffer is wonderful.
Dr Schaffer and Dr Powell at Renaissance are excellent!
Dr Schaefer was courteous and took time with me.
my experience was pleasant and overall good
Dr. Shaffer was very thorough with the exam for my child's shoulder injury, very kind and listened to and addressed all of our concerns
Dr. Matthew Schafer is truly the most amazing, caring & compassionate doctor who really takes the time to listen to his patients. All doctors should be like him.
The doctor and his staff were very nice I was only there because I needed a physical and a drug test for a job.
Dr. Matt Shaffers appt. was excellent. He resolved my hip pain by draining Bursa sacks in both hips and adding a shot for their relief of pain . Beforehand he numbed the areas. I felt no pain from this, just a little pressure.
Dr. Shaffer was very thorough in his exam and questions/answers. He was very warm, concerned and congenial. We discussed my health in detail and he made me feel secure in the answers he provided in regard to my questions. Awesome doctor!!!!!
Matt Schaffer was friendly, courteous, empathetic, knowledgeable and, in my opinion, has the demeanor to be very successful in orthopedics.
good visit with care provider
Provided care options & recommendations.
Dr Shaffer is wonderful. I will hopefully continue seeing him as needed
Been going to this office for many years,Excellent place
excellent doctor and very good technique
Dr. Schaffer was very knowledgeable and very pleasant to work with.
Doctor was excellent. It was the fastest I have ever been seen. Doctor was knowledgeable and professional.
knowledgeable and works well with staff
Dr. Schaffer was knowledgeable, respectful and provided excellent care. I am very pleased with my visit.
Dr. Schaffer was excellent - he listened very well, repeated as needed, and was extremely personable. It was a pleasure consulting with him.
excellent physicians in this office, very glad they could get me in the timely manner as they did!
very pleased with treatment from pcp
no bad experiences
Dr. Schaffer was very nice and easy to understand and converse with.
this was an excellent visit. I had the wrong appointment time, and called, Dr said to come in anyway and he would fit me it! The staff was so accommodating, the appointment was quick and to the point. And Dr Shaffer was enthusiastic, caring, informative and very compassionate. Didn't feel rushed
DR was very caring and knowledgeable. I couldn't be more pleased.
Dr. Schaffer took plenty of time to listen to my concerns and needs at the appointment. he is knowledgeable and friendly. I don'tind waiting a little longer for my appointments with him because I know he is going to provide quality time with me during my appointment.
I have been with Dr. Matt Schaffer since Dec./2017. Tremendous Doctor and also a great person. Has done alot for me, helping me along and encouraging me to help me improve my health, which i have done greatly.
Dr.Matt is always excellent. He's very thorough and great at what he does. Never hesitates to make sure all questions are answered and you have everything you need.
Dr. Matthew Shaeffer provides excellent care with the best bedside manner.
Very pleased and appreciative of the time, attention and care I received at yesterday's appointment w/ Dr. Shaffer and staff.
very good visit
He is the best!
the doctor and his staff were very nice and i am glad that I picked him as my new PCP
GREAT dr and GREAT guy!!!!
admire all my Doctors..Kind , careing, good listeners, Explain medical reasons so that I can understand them and why I need to follow instructions.
Dr Schaefer was very thorough, spent plenty of time with me discussing my injury and a plan for treatment. He also offered some suggestions for exercise during the period that the injury will need to rest who j is important to me,
Very professional, courteous and helpful. All members of the provider team were good to work with.
i liked that 2 physicians took the time with me and were there to discuss possible causes for my problem. i felt like they really listened and treated me and my husband with respect.
Dr Schaffer was recommended highly by my primary care Dr. due to his expertise in this area. I can't thank him enough .
This was the best DR. appointment I think I have ever had. Dr. Schaffer took time to review my records as this was the first time we have met at the Dr's office. I was blown away about how thorough he was and how much time he took to make sure I am headed in the right direction. Awesome appointment.
My regular orth doc is Charles Burke. He was on vacation when I called about a problem with my knee. The staff offered me the opportunity to see Dr Schaefer.I found him to be helpful and very kind,He injected my sore knee and answered questions.I am glad I didn't have to wait another week to be seen.
Dr. Matthew Schaffer was really great. He provided me with a lot of information and also checked in with me about my mental health, which was not even my reason for my appointment.
I usually go to his Dad Ted but he wasn't available when i made the appointment so i opted to see his son instead and he is just as courteous and helpful as his Dad is. I would use him again if i needed.
Dr. Shaffer really listens to my issues and tries to come up with the best solution. He is kind, gentle and easy to talk to about my health care problems.
Dr Shaffer was prompt, gave me great care, listened to my concerns and was very friendly
Great visit with Dr. Matt Schaffer. He listened and gave me the treatment I needed to improve my condition.
He's the best! very compassionate and listens well.
RFP is excellent. all of the staff there treat patients with courtesy dignity and respect. Dr Schaffer is beyond excellent. every doctor should be like him.
Matthew was recommended by a friend and I would recommend his to other friends, but not too many, because I don't want him to become too busy to get an appointment.
Dr. Schaffer is a patient listener who has expertise in sports medicine. I rely on him to assist with running related injuries. I have complete confidence in his abilities and advice.
very comfortable with Doctor ; trust him to take care of issues concerning my knee
very good doctor, and very friendly, cares about your health. He's the best.
Started seeing Dr. Schaffer back in very early December.He is excellent! I have been under his care since then.He and his team of others have taken great care of me,as i have made tremendous improvement with my ongoing health issues. Plus the office and staff people are super!
Wait time is horrendous. I work by appointment for my job, I need to be seen when I set up appoints at a Doctor office at the time of my app. I wanted 45 to just get into the office.
Excellent experience overall.
we had a great visit. more than I was expecting in kindness of service we recieved from both the nurse and the doctor. both were exceptional.
It was great!
The wait time was unusually long. It took 30 minutes past my appointment time for me to get to a room, 45 more minutes to see the doctor, and another 10 minutes after I saw the doctor to get blood drawn. I didn't leave until an hour and a half after my appointment time. (I showed up around 5:20, my appointment was at 5:30, and I left the office a few minutes before 7:00.)
Dr. Schaffer is excellent doctor. This was my first time seeing him. Fits very well with Bradley & Burke Orthopedics.
Dr. Schaffer was wonderful. He saw me quickly and was very thorough with the visit. He was not rushed and explained his thought process on my injury to me very clearly. I would recommend Dr. Schaffer very highly to family and friends
physician is young but realizes the importance of listening to the pt. No arrogance. I have experienced arrogance and a rude comment from the other physician in the past . Dr. Shaffer was professional and thorough . He will be a valuable asset to UPMC!
Dr. Matthew Schaffer was very attentive to my complaints which we both knew would be temporary due to a viral infection. He discussed with me the limits of what could be done. I found him to be kind, upbeat and patient with me and think he is a great doctor.
Dr. Shaffer is very knowledgeable, personable, sensitive to my particular case, outlook, preferences and goals. He provided much more than the minimum of attention and assistance, and seemed pleased to do so. I feel comfortable and supported by this physician.
Very clear on options for care and informative diagnosis and path forward
I was impressed with Dr Shaffer spending time to explain options for medical treatments and his professional approach. I am a new patient for Dr Shaffer but want to continue my treatments with him.
All very good experience
excellent doctor. he is the best pcp anyone could have. all doctors should be like him. he is superior. he is excellent with all medical knowledge and also possesses a gift to be able to meet the patient where the patient is with his or her needs. he is a able to adjust the conversation/visit according to the patients situation and mind set. this is indeed a gift in medicine
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.