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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 45
this is the first time we have utilized walk in appointment services. My daughter needed a quick appointment and we walked in at 3:55 PM. We were called into the appointment five minutes later, had ample time with Ms. Cronin and we were out of the office by 4:20 with an RX .
The staff was wonderful with both of my daughters. we used the walk in clinic. They were seen fast & there wasn't too much of a waiting time to be seen. the nurse was wonderful with the girls. Very nice bed side manner.
she was awesome. we would most definitely go back to see her!
no complaints, very attentive
she was excellent! very kind and listened to my concerns! would see her anytime!
First time we've seen Michelle Cronin and I was very pleased. She took her time with us, answered all my questions, and didn't rush us.
We waited an hour to see this provider. Our appointment was at 9am. She was very apologetic when she entered the room and explained that she had to see 3 newborns prior to our visit. This long of a wait is unacceptable, in my opinion. I understand that sometimes things happen that are uncontrollable but, perhaps, a better system can be taken into consideration for the handling of newborns and the busy flu and cold season.
This appointment was our first visit with Michelle Cronin and we really liked her professionalism and her follow up with our questions/concerns.
good experience. Kind and considerate staff all around. PCP very kind also and thorough.
The provider was very nice.
We met with Ms. Cronin for the first time on 10/11 as we are closer to the Natrona Heights office than we are Fox Chapel. She was very professional, considerate, and attended to our questions and concerns. She was wonderful and we were very happy with the visit.
excellent with my 13 year old boy. communicated well with him to make him feel comfortable and relaxed
My daughter and I were very comfortable with the nurse and nurse practitioner we saw today. They provided excellent care and were very knowledgeable.
absolutely love her! she takes her time and explains everything thoroughly with what is best for my children. I will definitely recommend her to other parents.
Michelle always does a great job. Listens and asks questions.
This practice and its staff are exceptional - informative and caring with discussion about current condition and future plan for care. I'm delighted to still feel this way about the quality of their care of our daughters for 17+ years.
Michelle took time to explain what was going on with my child and was very kind and thorough.
ms Cronin is better than most of the doctors in practice. she is empathetic and thorough.
Office was efficient and attentive.
loved seeing her! realized she was who I saw as a kid! will definitely be scheduling with her again
Michelle Cronin always has a patient, engaged approach to appointments. She respects and listens to my 12 year old daughters independent thought, observations, feelings. We have seen a variety of providers at this office and Michelle Cronin is always professional and attentive.
Michelle Cronin always does a good job. She is helpful and has great rapport with children.
Always a great experience. we've seen Michelle over the years
we've always had good experiences with this office and they will remain my child's doctors.
We had a good check up with Michelle she answered all his questions.
I love this place and so does my son. This was a walk in visit. He is very receptive to all providers and all staff. Having a walk in clinic works perfect when dealing with young children. I would recommend this place to everyone.
Excellent care by Michelle Cronin. Feel very satisfied with the care given to my daughter.
This was a walk-in visit and I was very happy to have Michelle be the one to treat us. She always listens well and explain things - not in a big rush to move onto the next patient. In the past she has been "right" about a diagnosis when other doctors have been wrong (lyme disease, ear infection, etc.) She's my favorite provider in a big practice and a big reason why we still go there.
Michelle not only listened to myself and my daughter being seen but also her older sister who was also at the appointment. She was kind, thoughtful and awesome.
she was excellent!!! she even took time to talk with my other child. I had a few more questions when we were checking out and the doctor was nice enough to come out to the reception area to talk with me about my concerns.
The provider was very helpful in answering my questions.
She listened to all of my questions & answered them in a way that was easy to understand & showed that she is knowledgeable about many different health issues. She was also able to recommend a behavioral health counselor for my son who works in the same office.
The provider was excellent. She was kind and professional.
This was our first visit with this specific doctor. She was great and very thorough! We will definitely ask for her again!
Provider was very attentive to my child and genuinely concerned about his health
Michelle, CRNP, was very thorough with her assessment including asking about illnesses currently going around daycare. She gave me signs to look for that would warrant bringing my daughter back to the office. She was patient with my daughter, who is not at her most cooperative as a sick toddler.
very attentive and respectful checked for more than one probable illness
we received the best care possible from the Dr.
they are helpful in every way!
great with our children, friendly
Overall, Michelle Cronin, did an excellent job caring for my child, she listened to our concerns was thorough and answered our questions in a timely manner. I would recommend her to anyone needing a pediatrician.
Our children have been patients here for approximately 7 years now. We are quite pleased with the staff and care that they receive.
Michelle was absolutely great. She was very attentive and kind. Answered all questions, took her time with us.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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