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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA RN, Shadyside Hospital School of Nursing Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 46
Natalie is very thorough and asked a lot of questions at my daughters 1 year old well visit. I felt she took a lot of time to be sure my daughter was on the right track. our previous doctor retired, and Natalie reminded me of her, with her nurturing/motherly demeanor.
we had a wonderful experience! Gacka was very thorough and friendly!
Natalie was very helpful and explained things in great detail including how the issue started and how to clear it up. She was very understanding and sympathetic to my daughter which was greatly appreciated.
We were at my child's sick appointment for over 90 minutes. I was very disappointed in the urgency of the provider the day of our visit. My son was very, very sick with the flu and it took the provider way too long to come into our room. We were seen right away by a nurse who took my son's vitals, but then it took over 30 minutes for Natalie to come into the room. I actually had to peek my head out the door to make sure they didn't forget we were in there. Natalie was not very compassionate towards my son and I felt she didn't take his sickness serious. She swabbed him for the flu and strep throat and they were both negative. She came in the room and misquoted his pulse ox that the nurse took. So she took it again and said she'd treat him for the flu even though it was negative. I was very upset and worried during the appointment and didn't leave with a good feeling. I will never have my kids seen by Natalie again. I will request to see a doctor at the practice.
Natalie was wonderful. she was quick, efficient and interacted well with my child. She listened to my concerns and had my child actively participate in her care, which calmed some of her anxiety about being sick and at the doctors.
had never seen this particular provider. Not sure how or why my child's annual physical was not scheduled with her regular doctor, but with this nurse practitioner instead, but in the end I was pleased with the thorough exam that was provided.
They treated my daughter very well. It was a very busy day at the office. They worked as fast as they could. Results came back fast. called in the morning got a fast afternoon appointment!
care was excellent
So very thankful for the walk-in clinic in Natrona Heights CCP! Thank you for extending hours and offering this in our community. In times of need, it is a life saver. We were very happy with our care last night. Thank you.
She was very thorough going through my daughter's medical history and present concerns. Thank you!
called at 3:00 PM regarding an earache; was seen at 4:15 the same day; able to get a prescription; nurse practitioner was wonderful, kind, compassionate and thorough
We love seeing Natalie. She has seen my daughter since she was born. She is always courteous and answers all of our questions!
wonderful care , everyone was friendly and helpful .
Natalie takes the time to evaluate and discuss with us our child's health each time that we see her. We appreciate her willingness to listen and the care that she puts into our visits.
Listening and communication skills were excellent
I'm very happy with her. She listened to all of my concerns about my son. She ordered bloodwork which was needed since we found out he has a few concerns going on. I don't think anyone has ever taken that much time with us before.
This was the first time we saw Natalie Gacka. Our pediatrician retired recently and we were given this dr to see for our yearly well visit. My daughter and I liked her very much and would definitely like to keep her as our physician.
This was the first time we saw Natalie Gacka. Our regular pediatrician retired and our new pediatrician was on maternity leave. Ms. Gacka graciously agreed to see us so that we could keep our scheduled appointment. She was extremely thorough, asked important and pertinent questions, and was very knowledgeable. We were extremely pleased with the visit.
All of the providers at this location are amazing!
Nursing staff were very efficient. Care was provided right away. Answered all questions I had.
The lady we saw was very patient and thorough.
Natalie is always pleasant, helpful and understanding
As a new parent, I feel that we received adequate time and attention to our needs and questions. The doctor answered all our questions and volunteered useful information. We have only had 2 appointments thus far, but we are very pleased.
The provide was very nice and kind hearted however the virus my daughter was diagnosed with was not explained well I got more details from the paper provided and online then what was given. the virus is told me very contagious and can spread without proper care and we were not given any advice other than to let it take its course.
This was the first time seeing Natalie Gacka and we were quite pleased with how thorough she was.
during the visit my daughter was diagnose with croup. the nurse did not disclose that the croup is very congestion. I had to call back after the visit to discuss the diagnoses with another nurse since i have another toddler child.
Natalie cleaned her hands before and after treating my child.
The nurse practitioner that seen my daughter was great! She answered any questions we had, made me feel at ease, and found that she had hand foot and mouth, which the hospital the night before did not find!
Excellent, performed a very thorough physical examination. Especially nice and caring to my child and made him feel very comfortable.
My family was displaced because of a hurricane. The staff was extremely helpful and caring about my children's needs.
She was very thorough in her assessment of our child and acted quickly on her concern about his weight loss and yellowing of skin, which was not apparent prior to the appointment. Her concerns were valid and he is now receiving proper treatment for Jaundice.
Natalie was very personable and made my son feel comfortable in treating a condition that could have itherwise been awkward for him. highly recommend her and will ask to see her again.
she is amazing. very attentive to my child's needs and very knowable.
Very helpful, polite, and knowledgeable staff.
After we left the office , my daughter and i both commented how much we like natalie, and how thorough she is.
First time we saw Natalie - would recommend her to anyone! spent so much time with my child - checked every possible reason for her symptoms and gave us tons of attention!!
Natalie is awesome! she has known my boys since they arrived and we have followed her ever since. she is extremely thorough and we absolutely love her!!
My husband and I absolutely love seeing Natalie. She never rushes in or out of the room. She takes her time with us, addresses all of our questions, and spends a lot of time with us. Natalie makes me feel comfortable and at ease. She is very reassuring, kind, and knowledgable. We will continue to see Natalie for our daughter, and we would/will highly recommend her and this practice to all of our friends!
good overall care but I was worried not enuff was done as an examination to confirm/deny an ear infection
it was a nice calm visit with kindness and professionalism from the entire facility.
I really liked Natalie and her attention to my son's needs and to my concerns.
very attentive. Ezcellent care.
Natalie is great with my little boy. She is very knowledgable and takes the time to go over everything . She takes her time interacting with him and myself.
I have been with this office since I had my first son in 1999 and they are wonderful
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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