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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA RN, Shadyside Hospital School of Nursing Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 46
They treated my daughter very well. It was a very busy day at the office. They worked as fast as they could. Results came back fast. called in the morning got a fast afternoon appointment!
care was excellent
So very thankful for the walk-in clinic in Natrona Heights CCP! Thank you for extending hours and offering this in our community. In times of need, it is a life saver. We were very happy with our care last night. Thank you.
She was very thorough going through my daughter's medical history and present concerns. Thank you!
called at 3:00 PM regarding an earache; was seen at 4:15 the same day; able to get a prescription; nurse practitioner was wonderful, kind, compassionate and thorough
We love seeing Natalie. She has seen my daughter since she was born. She is always courteous and answers all of our questions!
wonderful care , everyone was friendly and helpful .
Natalie takes the time to evaluate and discuss with us our child's health each time that we see her. We appreciate her willingness to listen and the care that she puts into our visits.
Listening and communication skills were excellent
I'm very happy with her. She listened to all of my concerns about my son. She ordered bloodwork which was needed since we found out he has a few concerns going on. I don't think anyone has ever taken that much time with us before.
This was the first time we saw Natalie Gacka. Our pediatrician retired recently and we were given this dr to see for our yearly well visit. My daughter and I liked her very much and would definitely like to keep her as our physician.
This was the first time we saw Natalie Gacka. Our regular pediatrician retired and our new pediatrician was on maternity leave. Ms. Gacka graciously agreed to see us so that we could keep our scheduled appointment. She was extremely thorough, asked important and pertinent questions, and was very knowledgeable. We were extremely pleased with the visit.
All of the providers at this location are amazing!
Nursing staff were very efficient. Care was provided right away. Answered all questions I had.
The lady we saw was very patient and thorough.
Natalie is always pleasant, helpful and understanding
As a new parent, I feel that we received adequate time and attention to our needs and questions. The doctor answered all our questions and volunteered useful information. We have only had 2 appointments thus far, but we are very pleased.
The provide was very nice and kind hearted however the virus my daughter was diagnosed with was not explained well I got more details from the paper provided and online then what was given. the virus is told me very contagious and can spread without proper care and we were not given any advice other than to let it take its course.
This was the first time seeing Natalie Gacka and we were quite pleased with how thorough she was.
during the visit my daughter was diagnose with croup. the nurse did not disclose that the croup is very congestion. I had to call back after the visit to discuss the diagnoses with another nurse since i have another toddler child.
Natalie cleaned her hands before and after treating my child.
The nurse practitioner that seen my daughter was great! She answered any questions we had, made me feel at ease, and found that she had hand foot and mouth, which the hospital the night before did not find!
Excellent, performed a very thorough physical examination. Especially nice and caring to my child and made him feel very comfortable.
My family was displaced because of a hurricane. The staff was extremely helpful and caring about my children's needs.
She was very thorough in her assessment of our child and acted quickly on her concern about his weight loss and yellowing of skin, which was not apparent prior to the appointment. Her concerns were valid and he is now receiving proper treatment for Jaundice.
Natalie was very personable and made my son feel comfortable in treating a condition that could have itherwise been awkward for him. highly recommend her and will ask to see her again.
she is amazing. very attentive to my child's needs and very knowable.
Very helpful, polite, and knowledgeable staff.
After we left the office , my daughter and i both commented how much we like natalie, and how thorough she is.
First time we saw Natalie - would recommend her to anyone! spent so much time with my child - checked every possible reason for her symptoms and gave us tons of attention!!
Natalie is awesome! she has known my boys since they arrived and we have followed her ever since. she is extremely thorough and we absolutely love her!!
My husband and I absolutely love seeing Natalie. She never rushes in or out of the room. She takes her time with us, addresses all of our questions, and spends a lot of time with us. Natalie makes me feel comfortable and at ease. She is very reassuring, kind, and knowledgable. We will continue to see Natalie for our daughter, and we would/will highly recommend her and this practice to all of our friends!
good overall care but I was worried not enuff was done as an examination to confirm/deny an ear infection
it was a nice calm visit with kindness and professionalism from the entire facility.
I really liked Natalie and her attention to my son's needs and to my concerns.
very attentive. Ezcellent care.
Natalie is great with my little boy. She is very knowledgable and takes the time to go over everything . She takes her time interacting with him and myself.
I have been with this office since I had my first son in 1999 and they are wonderful
very thorough assessment and good communication with parent and child
the doctor spent extensive time with my son. she thoroughly reviewed his history and his current condition. I was very impressed with how much time she spent with us and never felt rushed.
I was displeased with information received from this provider regarding there being a test to see if one has the flu. She told me there "really isn't an accurate test to determine weather or not this is the flu.". I have several family members who have been swabbed and tested. Please inform her there is a test for this. I'm unsure if she legitimately is unaware of this or simply didn't have the time. Either way it was off putting and did not give me much faith in her as a provider for my child.
I didn't feel like the provider was listening to my concerns. She brushed them off and told me I was a worrier.
very polite and helpful
Loved seeing the nurse practitioner for this sick visit (cold/potential strep) very thorough and efficient!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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