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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PediatricsPediatrics (Primary Care Physician)
MD, SUNY at Buffalo Jacobs School of Medicine and Biomedical Sciences Buffalo, NY
Childrens Hospital of Buffalo Buffalo, NY
UPMC HamotUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 62
We absolutely love everyone at CCP. We are always welcomed with smiles and leave with smiles on our faces.
If we need a care, we try to go to Dr. burns. My son also likes him. He does not cry when he is checking and sits quietly and let doctor check him up.
Anytime we visit the office we feel welcomed! Everyone is very friendly and respectful. I know when I come there I don't have to worry about feeling unwelcome. Even when my child is not feeling well Dr Burns and his staff still manage to put a smile on her face.
always awesome exsperience at dr burns
Dr Burns is always very thorough and listens to all of our concerns. He asks relevant questions to what our children are being seen for and has an excellent bedside manner. We appreciate the comfort we have in having our children under his care and trust his recommendations.
great doctor, very attentive & listens.
Dr. Burns is awesome. He is very caring and interested in what you have to say.
This was the first time we have seen this doctor. He was great!
Health care provider and nursing staff was great.
Dr Burns is always very thorough and has an excellent bedside manner
We respect Dr. Burns medical advice for our son and daughter because he is very thorough and explains things clearly so it is understood. He also has children the ages of my children so he has probably experienced the same issues we have as parents and he is up to date on new and recent medicines and technology.
the office staff is always professional upon phone calls and expedited an imminent concern.
Dr. Burns was very respectful of my 11 year old son's growing modesty/privacy in changing. He listened to my son's answers to his questions too and not just mine.
Always a wonderful experience seeing Dr. Burns and staff at CCP. We always feel listened to and heard, and the advice is sound and professional.
Every time I call CCP- West Millcreek I get in the day of. The staff is always kind and respectful. Dr. Burns always takes the time to answer all of my questions or concerns and he is also great with my daughter.
Dr. Burns is kind, calm, and patient. I appreciate his demeanor and bedside manner.
Love Dr. Burns and his staff. Always feel listened to and well taken care of.
he was great and my son actually talked to him. ny son is shy and talks to no one he knows even his old doctor he seen alot
Very knowledgeable about child's medical history, and really listened to my concerns and questions.
my son appointment was very smooth and all yard was very nice and answered any and all questions I had.
Dr. Burns has always been very thorough, listens well, and is very kind, compassionate, helpful and respectful.
Dr. Burns is great and listened to my concerns during the appt and provided good care.
Dr. Burns is a very nice man and a concerned with my children's needs and health. He runs tests that are necessary,
We enjoying going to CCP West. Love the nurse and Tamara Murphy. First time seeing Dr.Burns, it was a good visit.
Dr. Burns is very thorough
My child told the nurse her knee had been bothering her. When the doctor came in he did not ask my child how she was or if she had any concerns.
didn't listen to me. I'm a physician. wouldn't talk to me. just my nonmedical husband
we like dr burns this particular visit I did feel a little rushed. He did answer my questions but I felt it was a hurried response and he wasn't listening to all my concerns fully.
dr. Burns is intelligent, but he could take a little more time with patients to show an interest in them personally.
Dr. Burns is amazing! He really listens and knows his stuff!
He was very nice and provided us with excellent care.
Dr. Burns is great!
Dr. Burns is wonderful at what he does and we're lucky to have him.
Dr. Burns has been my daughter's pediatrician since birth and he has always showed respect and been helpful in any and all ways! I wouldn't want her to see anyone else!
Dr. Burns and Dr. Fadrigo are amazing. They always figure out what is going on with my children. They don't just chalk it up to being viral. As a parent, it puts my mind at ease knowing these 2 doctors want to find out what is going on with my child's health and get them better.
they did best they can to get right care.
everyone is very nice & my child gets the medical attention he deserves
Dr.Burns is the best doctor we have ever encountered. I feel confident that both of my children are given the best care available.
Sometimes I wish I had more time to discuss my daughters health without feeling like the doctor or nurses are running out of the room to get to the next patient. I know that sometimes scheduling and other factors effect this, but as a parent you want to make sure that you are informed and have asked all you need to. Dr. Burns answered all my questions, but everything is very hurried. I love the office and the staff and I know that especially this time of the year can be chaotic!
always a great visitat Dr. Burns office
Our family is always happy with Dr. Burns.
love this doctor and the office staff.
Good bedside manor
overall everything went well, thank you
excellent staff and Dr. Burns was awesome. he knew exactly what he was doing and made us feel comfortable about our sons visit
was very concerned for my child's health and requested either the physician or Nurse Practioner to call me back before the office closed for a holiday weekend. I did not receive a phone call back nor did anyone check in on my child for the next 7 days until I called and made a follow-up appointment from her hospitalization. She was ill enough to be admitted to the Childrend Hosptal but not sick enough to warrant a phone call back from the doctor.
i love this provider anc my both children are very comfortable with Dr. Burns. he always takes his time and never rushes out.
We love Dr Burns ! He takes his time during visits and makes sure every question and concern is answered. He has such an awesome bedside manner with my kids. He's the best !
Dr Burns is awesome ! He has such a great rapport with my children. He is never rushed, he takes his time with each visit. He always answers questions and concerns regarding my children's medical needs.
the provider he taking care my daughter very well
Very knowledgeable about my son's health when never seeing my son before. we have been patient in the practice for many years. Dr. Burns was asking my son questions & if he didn't know the answer I would answer & he never got mad over that.
very gentle with children and always tries to make mom and baby feel comfortable.
Dr. Burns keep up the great job you do
We love Dr Burns. He is wonderful with the kids, he listens well to our concerns and he explains things well. You never feel like he is in a rush or brushing off what you have to say. He is a great doctor!
No bad experience.
Dr Burns is a real asset to my family. He takes time to listen and explain. We have confidence in his expertise
Dr. Burns is a really understanding and great doctor he makes us feel welcomed and is very down to earth.
I love this practice. Not only is it so convenient for our lives, the people are wonderful, kind and always helpful.
Dr. Burns has been my daughter's pediatrician from day one, his care can not be matched.. we wouldn't go anywhere else!
I feel welcome here and I feel listened to...
We really like Dr. Burns for pediatric care and wouldn't change providers.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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