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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Gannon University Erie, PA MPAS, Gannon University Erie, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 144
Very good experience with Samantha. She treats my boy gently and kindly. Very sweet and calming. she is thorough with examining and finding solutions/treatment.
Samantha is a very caring and compassionate provider. She looks out for both physical and mental aspects of health. She is very easy going and easy for my daughter to talk to.
very knowledgeable and understanding and was very concerned about my son
Samantha was wonderful. gave us her full attention and interacted with my daughter well
Sams always great with us.
Samantha is my absolute favorite provider to see in this office. She takes time to make sure everything is answered and truly cares about us!
We absolutely love this provider! Samantha, Kristy, Dr. Frank & Dr. Duffy are always amazing with my children & I feel so comfortable with their care for my children! The nurses are also amazing & always available when I have a question or concern over the phone!
Samantha is thorough and very good with my daughter.
Sam creates open communication and a safe space for me and my daughter. she was thorough and gave us the necessary time and attention to help with our issues.
normally, I am against always seeing the PA but in this case we LOVE Samantha! she is so so nice and my daughter loves her! she makes going to the doctor for her not so bad, and she listens to what I have to say as a parent.
staff was very friendly and kind to my children. the only complaint I had was with the wait but understand it is typical of going to the doctor. other than that I was very pleased with our overall visit and the staff.
We love Sam! She is always so friendly and knowledgeable. She makes me feel very comfortable and confident with my children's medical needs.
samantha has always been one of my favorite doctors at the office. she is very kind and listens to everything you have to say!
Samantha is awesome!!
WE are always happy to have Samantha at our appointments. She is our favorite PA at this practice. knowledgeable and friendly.
I was pleased with Samantha. She is personable and my daughter felt comfortable with her.
Samantha has been an huge part our kids lives! With 2 sets of twins we are a handful to say the least. Sam handles the chaos, the quirks of each kid and a stressed mom with calm comfort and keen insight. She has diagnosed numerous random illnesses by seeing the forest through the trees and I trust her treatment plans without question. I am so thankful to have this constant in our lives.
She is very kind, thoughtful, and thorough. Thank you.
Sam goes above and beyond taking care of me and seems truly concerned about me. she has even had nurse call to check up on how I am doing.
Very kind and my girls feel very comfortable around her.
Samantha is the best. she is thorough , listens, and goes above and beyond expectations
We love Samantha, she is very easy to talk to and always has a smile on her face that make us feel warm and welcome.
this provider was amazing with the kids!!
samantha is the best provider I have ever encountered.
Samantha is excellent. The best provider I have ever encountered.
Samantha was very pleasant
love Samantha!! I recommend her to everyone
I really love this office and the staff. Samantha always has such a great attitude with myself and especially with my son. She makes me feel like he's her only patient.
we always have a wonderful visit when coming to this drs office. never have we had a complaint.
I have recommended for several friends looking for pediatricians to consider attending this office. the staff and providers are always friendly, attentive, helpful, caring and informative.
Samantha is the BEST!!! she always goes over everything fully and never misses a thing ! she is so kind and patient with my child and makes sure we are happy and understand what she decides. wait time was was way longer than we normally wait .
We were very pleased to get an appointment so quickly. Once there, my daughter was seen, diagnosed, and finished within an hour. We also appreciated that the prescriptions were called in to our pharmacy so that they were ready when we got there.
Dr. Duffy and the complete staff are the best pediatric healthcare office around.
Samantha is the best, she is kind and spends enough time with my daughter answering all her questions without feeling rushed.
Sam was able to see me right away! she always has or makes time for my kids to come in. I am very grateful.
Samantha is wonderful! Takes her time, listens to not only me but the child/talks to the child. She's great!
Samantha was wonderful and was very compassionate and informative!
Samantha was absolutely wonderful. She always takes the time to listen to our concerns and answer any questions that we may have.
Samantha always listens to my concerns and I feel very comfortable talking to her about personal things. She is awesome!
Samantha is great! She listens carefully, her kindness/joy put you at ease, she appears genuinely invested in the health and well being of your child, she is knowledgeable and answers questions thoroughly.
provider mentioned getting tested for STDs, but the follow up was unclear
Samantha is an amazing provider and my daughter finds her so easy to trust and relate to!
I love Sam. She is kind and truly shows that she cares about my son.
Samantha Johnston is a top-notch healthcare provider. We will always ask for her to see our children.
it was an excellent visit. my child and myself really like the doctor
She was very patient and made my son feel very comfortable
Samantha is a wonderful and caring provider. My daughter is so comfortable going to see her and relates well to her. She takes the time to listen and explain anything you want to know.
She was kind, thorough and I felt that she gave my daughter the best care possible.
Samantha is very professional and has a great rapport with patients.
my daughters always love having Dr. Sam. she's very care and patient with my children.
We love Sam. We request her whenever the doctors are unavailable. She is always attentive, empathetic, and easy to understand. She listens carefully, and remembers details about the child in front of her, and my other child. She is wonderful.
I am always pleased with our visits, my children are very comfortable there.
Samantha's professionalism is outstanding. She is always friendly, professional and efficient.
Samantha is extremely knowledgeable, helpful, compassionate, and relatable. She spends adequate amounts of time with us during each appointment to ensure that all of our questions are answered. She's one of the best!
Samantha was very kind and patient with the girls during their appointment and took time to listen to them and make sure their questions were answered and not feel embarrassed with any question
Sama that k ew what she was talking about.
Best pediatric office around!!!! All providers at this location are excellent!
When we left, my daughter said that Samantha was the best person in the whole office. She loves her!
I am ALWAYS pleased with our visits, from the Reception nurses and staff to the DRs and PAs. Always Wonderful treatment as well as Exceptional "bedside" and professional mannerisms.
we are hapoy with Samantha . she is very thorough and we are happy to see her as our provider when she is available.
Samantha is always great when we see her! We all adore her.
excellent care provided as well plan of treatment for health issue explained.
excellent care and very time efficient
Samantha is always so kind and caring. She is very attentive to any needs.
Samantha is not only a great provider but she shows that she truly cares about your children. would recommend her 10000x!
She's the best! Never wanna see anyone else! :) :) I love how my 4 year old feels completely comfortable around her and looks up to her.
love Sam and christe and joe dr frank!!!! would recommend those 3 to anyone!!!!
We love Samantha
I felt that Samantha did a very good job examining and identifying what was going on with my child.
Always a pleasant visit. Thanks.
Samantha is wonderful with my teen daughter. She treats her with respect and really listened to her concerns.
was very helpful and made my child feel safe and secure while doing her exam
love our doctor!!! she listens and cares
We love Samantha, she's the best!
she's over the top wonderful!
Ms Samantha is amazing with little ones!!
I love Sam. I always feel like she knows my kids even if she hasn't seen them in a long time. she's always very personable
The doctors at this practice are absolutely amazing. I wouldn't take my child anywhere else unless the suggested it.
We absolutely love Samantha, she is such a genuine person who truly cares for my child.
This is by far the best office my son has been to. The staff is courteous and the doctors are so hospitable. I really like this practice.
Samantha is great! Always so good with my kids. Listens to all concerns and is understanding.
Samantha is wonderful. She makes the kids feel at ease and truly cares for her patients!!
samantha is always great! my daughter loves her. she is easy to understand.
I think Samantha is an amazing physician. she is the only person we will see from now on in this office..she is great!!
We will always choose Samantha Johnston at this office, or Kristy Shoemaker, as they listen, infer, question, surmise, and discern well, and do not talk more than the the patient does. They focus on the patient, solely, and work to best treat the patient's needs, not hurry a child through to an uncertain diagnosis.
My daughter loves Samantha!
Samantha is great! Very professional and excellent in working with children.
Samantha is amazing in communicating with my daughter and is very professional. Thorough and competent.
practitioner and assistant excellent
Dr. Samantha is the best! We love her!
We love Dr. Sam! She is so personable and a great listener!
We love Samantha!!!
The care provider is extremely respectful and kind. I feel confident and comfortable with my children in her care.
We absolutely love Samantha! My son is so comfortable seeing her when sick or well and we really enjoy visits with her.
we always request Sam or Dr Duffy
we love samantha...she cares, listens and give us great medical attention.
Samantha is the excellent - caring, understanding, intuitive and has a unbelievable memory! I will be sad when I'm too old to see her!
Samantha is the one of the best provider I seen in the recent years
got in to see Sam in a timely manner.
she never makes me feel crazy--very understanding and very relatable.
The nurse or medical assistant was amazing. she is always so nice. she does very well with my daughter everytime we are at the office. My daughter really enjoys samantha..she has seen her alot and has always listened and explained everything to me.
Samantha is always very knowledgeable of my children's health history. She remembers them and their issues and is always very thorough in her assessments and explanations. She is a wonderful provider.
Samantha Johnston is an amazing dr. We love her she is always caring and up to date on my children.
Kidsway Pediatrics is always an excellent experience. Dr. Duffy and her staff have always provided excellent service and feedback on any issue that we have brought to their attention.
we love Samantha. I prefer to see a doctor, but understand they may not be available for last minute appointments.
Samantha is very attentive to my child and any issues she has. My child is extremely comfortable with her and trusts her.
Samantha is always really good with my baby. She shows concern and dopassion and is easy to understand. She was very busy but still took the needed time and didn't rush us.
Samantha is great with kids. She is super pleasant and personable yet still professional. My kids and I are very comfortable having her as a provider and know that we will get the care we need.
As a parent I am Very Pleased with Sam. She is Always Wonderful, with All of my chikdren as well as courteous and attentive during apts with them. I am Always happy when they are scheduled with her. I appreciate her Wonderdul bedside manner and that she Listens to Me as well as very respectful to myself and my kids. I am thankful when she is the attending physician for apts.
she's amazing if she ever left the practice so would we!
We love Dr. Samantha and wouldn't want to see anyone else! She really interacts and spends time in the room with us making sure we leave the room with answers to questions I may have. She is the best!!
We absolutely LOVE Dr. Samantha! My daughter enjoys going to the doctor she can see her!
She is always smiling, kind and ready to listen to what I have to say when she steps in to the room.
Samantha has always been friendly, respectful and helpful. She is always willing to listen and check out my concerns.
Samantha is my favorite provider in the office. She is very kind and knowledgeable. I know that when I get an appointment with her that my children will be taken care of.
My daughter normally sees Dr Frank, but saw Samantha today and she absolutely loved her! She asked me if she can see her all the time. She was very thorough and caring.
Samantha Johnston took great care with our son during his office visit. she answered all of our questions and concerns very intelligently and showed genuine interest in caring for our sons wide range of needs. she is awesome!
We LOVE Samahntha!! she is amazing, she is always caring, always remembers each of my children and their health. So kind and always communicates with them as much as me.
Samantha is fantastic. She makes us feel very welcome and informed about my Childs care. Both of my kids love her and how attentive she is to them. She always answers our questions and concerns with great detail and with complete understanding.
WE really like samantha, She makes us feel like we are welcome and never rushed. She answers all our questions and is intelligent and caring.
We were pleased with the care Samantha provided.
We are always pleased with Samantha.
We love all the staff for our girls. Always so helpful and listens to our concerns and answers questions promptly.
very good care
We loved Samantha! She is perfect for teen girls!
She is amazing, and I would give her an even higher rating. I want to see her, only, when I need to make an appointment, as she truly cares for each patient and finds ways to connect personally. She listens, responds with thoughtfulness and kindness, and relates to me as a person, not just as a "case" to check off the list. I feel disappointed that I will be too old for her to handle my care within 2 years' time!
Samantha is very personable and relatable, while still be professional and knowledgeable. My children really like her, and so do I!
My 4 children love Dr Samantha - she is always so compassionate to their needs and makes them feel so special.
My Son was given good care by Sam.
Samantha is amazing! We always request to see her whenever one of my girls needs to have a doctor visit. I feel she she genuinely cares about her patients.
I appreciate Samantha's politeness and willingness to explain information, such as; what is looked at with the shaping of newborns head, his growth in general and any questions I may have. My wait was a little longer but there was a family new to the office in front of me which also contributed to our wait. It was not a problem for us. When Samantha was in the room with us, I felt listened to and not rushed.
Samantha is the best. She is knowledgeable and respectful. She treats her patients with care and concern. She takes time to listen to concerns and offers input. We love all of the staff in the office but request Samantha due to her demeanor with our child.
Samantha was absolutely fantastic! we had a scheduled appointment on 5/29/2018 that the office staff never put in the system and they made us reschedule (which I feel personally they should have seen us that day and found a way to fit us in considering it was there mistake for not putting her appointment in the system, we even had the card that showed we had a appointment that day). after that experience, and a few others, we consider looking into new pediatricians. however after meeting with Samantha and seeing how much our daughter connected with her, how well she explained everything and how patience she was with all our questions we decided to stay with this office as long as she's the provider we see going forward.
samantha was very kind and caring about my child not feeling well. I was connected to the answering service when I called and actually had the call returned by the office staff and was able to bring my child in that same evening. Although we still dont know what made our infant not feel well it was comforting to know it was nothing serious and to just let it run its coarse.
All of the providers my family have dealt with at this office have been very good to us.
Samantha did an amazing job. she made my son completely happy when he wasn't feeling well. she answered all our questions...i really like her.
I always recommend this office to people. The providers and staff are excellent!
we absolutely love this office and all the drs. Dr Sam (Johnson) is one of our absolute favorite providers. so sweet, caring, informative, and thorough.
Samantha was very knowledgeable and thorough with my daughter. My daughter has high levels of anxiety and Samantha made her feel very comfortable. I feel Samantha took our complaints seriously. I feel she did the best job she could have done. Absolutely professional and communicated at an appropriate level for my daughter to understand.
very helpful and caring seems genuinely concerned about the wel being of my child Samantha is amazing
very good, but waited 1hr 1/2 for whole appt with a 6 month old
I love samantha! she is who I would prefer my daughter to see!
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