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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA CRNP MSN, Georgetown University Washington, DC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 55
everything is excellent.
Sara was wonderful! she had excellent bedside manner and was so kind and sweet to my newborn. she gave me reassurance that I was doing the right things as a mother!
Dr. O'Brien was patient and pleasant which means a lot to a mom with a list of questions. I have seen a variety of doctors in the last 8 years here and she is one of my favorites. I look forward to future appointments with her.
Sara is my provider of choice at this office for all 3 of my girls. She is thorough, warm, kind, and approachable.
Nurse Sara is my daughters caregiver for the past 3 years. My daughter is 16 now & feels very comfortable talking to Nurse Sara about any concerns she has, as do I.
Sara is very attentive and compassionate!
great at explaining things & taking to my child
loved sara! really sweet & took her time with us
Sara was wonderful with my child. She was kind, patient, calm, and reassuring. She spent time to explain everything to me, and made my child and I feel very comfortable. She is also very knowledgeable.
Sara O'Brien is awesome, she took her time with me and my daughter to explain everything that we were seeing her for. And also, she noticed a mark on my daughter's neck that was discolored, she checked her whole body and then ordered a medicated body wash for her. I was really Impressed, she was great!
All of the staff we've encountered and work with at CCP South Hill's office have been incredibly helpful, courteous, and always have our child's best interests at heart.
We have seen this provider a few time and every time she is gracious and helpful. We really like her. she is so patient and educated me on what was going on with my daughter.
Sara was very kind, caring and professional
excellent provider! Sara is wonderful!
Sara was extremely knowledgeable, kind, and thorough when caring for our daughter and providing us with information. I appreciated the care and compassion she showed. It was easy to relate to her as a mom and I liked how friendly she was. She answered all of our questions and addressed concerns while reviewing all of the developmentally appropriate information that we may have overlooked.
SARA O'BRIEN WAS GREAT, SHE WAS VERY ATTENTIVE, THURO, AND EASY TO UNDERSTAND. SHE TOOK HER TIME AND WE DID NOT FEEL RUSHED.
Sarah took the time to fully assess my child's health and addressed all of my concerns.
everything went well
Sara was exceptional. She took the time to sit and listen and then explain all of my daughter's options that were available to her, regarding her prescription. Sara was pleasant, thorough, and very informative.
Everything went well. It was my daughter's first time seeing Sara OBrien. She wanted a female for her well child visit. I think it went well. My daughter is shy but Sara made chit-chat and talked to her about her sleep habits.
Sara is excellent!
This is probably due to regulations now but the provider was asking my 14 year which birth control option she would be interested in using and told her that she could call when she decided. It is just my opinion that a 14 year old is not mature enough to make that decision and the conversation should have been directed to me. She would be going on birth control to regulate and minimize periods and not for sexual purposes and she has no interest in doing the research necessary to make the right choice for herself so she should not be allowed or requested to do so as a minor.
It was walk-in sick appointment on a Friday before a three day weekend. We were seen immediately, tests done as soon as we gave his health history. Excellent clinic skills and a great bedside manner.
I love the doctors and nurses but the hold time on the phone is RIDICULOUS. I wait every time I call at least 20mins AND I returned a call and waited 45 mins on hold!!!
so far I like our provider. I wish they would have more responsibilities instead of sending to different places
Sarah was wonderful and very thorough.
Sara is very compassionate and my daughter is very comfortable with her.
Our visit with Sara was so wonderful. We were seen as soon as we checked in. My son was nervous to be there, but Sara did everything she could to help the experience not seem so scary. She was kind, patient, and knowledgeable.
Sara was very nice and helped with all of our questions and concerns. She is very sweet.
i wish there were options for write in things for example my son sees two doctors, sara o'brien and dr Tate. i feel totally confident with each of them
she was understanding and patient
The exam went well. The nurse was friendly and caring. My daughter was treated well.
we love Sarah
Sara o'Brien was amazing. She made my daughter feel comfortable. I appreciate the fact that when she walked in she introduced herself!
Sara was a good choice for my daughter. She made my daughter comfortable and relaxed. Will return to her for future visits.
Sara O'Brien was absolutely wonderful!! From the very start she was super friendly, very kind and very good with my 3 year old. She listened and acknowledged my concerns. She took her time and answered all of my questions. She explained everything clearly, including what steps we would be taking next. She really put my mind at ease. My daughter is usually so afraid at the Dr's office but she was so clam and comfortable with Sara. Definitely will be requesting her again!!!
Sara was very thorough, and listened to all of my concerns and made me feel very confident and comfortable having my child in her care.
I was very pleased with Sara O'Brien, CRNP and her Resident that she had for that day. They were both thorough and easy to talk too. I uploaded my daughter's school evaluations to MyUPMC site and they both read them before they seen her. I was very pleased.
Sarah was so helpful and great with my son! made me more at ease and I repecected everything she said. very glad we saw her.
sara spent more than enough time answering my daughters questions and made her feel comfortable with asking them. She was easy to talk to and very understanding. overall a very pleasant visit!
as always, we were completely satisfied at ccp Jefferson hills....would recommend to anyone!
Sara always provides excellent care for my children, she is one of the best around!!
We always have great experiences! Couldn't be more satisfied.
She rocked. Answered all of our questions and treated us with dignity and respect. Great provider would definitely request her for future appts.
Everything was great except the receptionist was obviously annoyed that we came at 4:30 which was the only time I could come without bringing my newborn with me. There should be a cutoff time listed if the office doesn't take walk-ins after a certain point. There was no closed sign on the door until after we left. The hours posted say 1-4:30.
This visit was the first time we saw Sara. She was very kind, very intelligent and my daughter just loved her. We definitely will see Sara again for future visits. I was very pleased.
Sara was excellent. she was very easy to talk to, listened to all concerns, answered all questions, and was so good with my son.
Always happy with care received.
Sara took the time to talk to me about my concerns about my son & insured me that it was the right thing to do by bringing him in. Luckily we were able to see her. I used the walk-in option at the office and never once did it seem like Sara was in a rush or brushed any concerns off. She was caring and gentle.
sara was so nice and took the time with me and my son. my son has a pretty big repository history and Sara knew that! shes not someone we see often.
Always great to see Sara O'Brien! She's wonderful!
Sara is an excellent Dr she takes her time to listen,respectful,kind and show concerns for her patients.
I really liked meeting with Ms. O'Brien even though our appointment was not originally scheduled with her. She listened to me as a parent answered my questions and made me feel comfortable. I will be requesting to see her for future visits for my children.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.