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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, University of Pittsburgh Johnstown Johnstown, PA OD, Pennsylvania College of Optometry Elkins Park, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 57
very tailored to me as an individual
Dr. Drexler and Amanda were very helpful!
Dr Drexler is excellent.
My provider took time with the eye exam, recognizing that although he does these checks every day, I have very limited experience with eye exams. I only hope the glasses are manufactured well, in accord with the prescription my provider created for me. Also, the new technology for measuring eye pressure made the test super easy and much improved over the last time I had this done. No discomfort at all!
New patient of Dr. Drexler's office. The July 12, 2019 appointment was my initial visit and I couldn't be more pleased with the professional services I received from Dr. Drexler and the entire office staff.
Everyone from the receptionist to the assistant was wonderful.
Provider and entire team (receptionist / clerks and CRNP) listened, let me know what they heard me say, and consulted me before deciding next step. It was, as usual, a very productive and positive experience monitoring health issues.
Dr. Drexler very easy to talk to, explains everything
Dr. Drexler is the best eye doctor that I have ever had. I trust him explicitly.
Dr. Dexler, and the nurse excellent professionals. Thanks.
exceedingly thorough care
In addition to Dr. Drexlers excellence and expertise, the staff are very knowledgeable, friendly, efficient, and professional.
Excellent care from Dr. Scott Drexler!
Dr. Esa Davis is one of the most caring physicians that I have ever had. I have never had a Dr. call me weekly concerning my health care. I can't say enough about her care, except I'm very happy to have her as my Dr.
it was good
appointment was 40 minutes late everyone's time is valuable
I waited almost an hour for the provider. He told me it was because he was overbooked. I've never waited that long before and I had to go back to work so it was very inconvenient for me because usually my visits are very short.
Dr. Drexler and Amanda are great.
Dr Drexler is a wonderful physician. He is kind, compassionate, and genuinely interested in his patient.
Thorough and explained things well
Professional. excellent listener and communicator
The best optometrist I have had - I have complex eye care that he has explained clearly.
this was a yearly eye exam. Dr. Drexler is a pleasure to deal with.
Doctors office very professional and helpful, no complaints
Excellent. Have referred this practice to several others.
As this was my first visit to the UPMC Eye Care Center, I was pleased and very satisfied with my service and the interactions while there. There was a bit of a delay in the initial call-in to be examined, but I believe it was due to the bad road conditions and snow which caused an extreme delay with rush hour traffic and the office was dealing with a bit of a back up. The wait was in no way unpleasant.
It was a snowy morning with horrible traffic conditions, so I didn't mind that my appointment began late. Dr. Drexler was friendly, knowledgeable and efficient. As long as my prescription comes out right, which I'll know in a few days when I get my new glasses, I would consider Dr. Drexler to be an exceptional physician.
He was great.
The care and education I have received was very in-lighting and provided me with great insight to my problem.
All care providers have been courteous, prompt, available as needed and very willing to work with me to help me live to the fullest.
Presented me with options and let me make the decision ultimately regarding my care - very appreciated
Everyone was wonderful - from front desk, PA to doc! Such a pleasure! No wait and very helpful!
Dr Drexler is a great eye doctor who is thorough and caring. I have enjoyed every visit I've had with him as he is informative and attentive to your concerns.
I had a great visit. He was very good. at his work .
Dr. Drexler was fantastic, he listens and asks the appropriate questions. He gives solid advice about my health and the treatment for my eyes. I am grateful for the care he provides.
Dr Drexler is a phenomenal physician with impeccable professionalism and a caring manner. He is incredibly knowledgeable and shares information in an easy to understand and comprehensive manner. He is to be commended.
This is one of the nicest places to go for an apt. Everyone is welcoming and pleasant
I like this place, Dr and staffs very much. All of them are wonderful
my experience was good
excellent physician and team
I am always satisfied with the care I receive at the UPMC Eye Center.
Dr. Drexler is extremely knowledgeable about his profession. I am confident this knowledge will benefit my eye health now and in the future.
Dr. Drexler is excellent- would highly recommend him.
Dr. Drexler is consistently thoughtful and kind during any eye examination. He shows great concern about the patient and repeatedly asks if there is anything else he can answer or explain again if needed.
great office and great office staff very helpful
This was not a routine visit -- I called because I needed Dr. Drexler's advice on my current medical experience and his office did not have an open appointment. I agreed to speak with a nurse, explained my concerns and why it was an immediate need to see the doctor, but not yet an emergency room issue. After consulting with the doctor, she and staff managed to squeeze me into his already full schedule. Even so, the appointment was NOT rushed and every effort by all staff as well as the doctor, was made to confirm that I understood what is happening and how to handle things should a true emergency arise. I left the office feeling heard, respected and confident in place of the anxiety I arrived with.
Always a pleasurable experience with this physician and the support staff. This is a very efficient office considering how small the facility is in size.
dr zdrexler and his office provide excellent care.
wasn't comfortable waiting for over an hour to be seen by my opthamologist. and the radio station being piped in (a so-called classic soft rock station)'s music made the wait exponentially dreadful.
Dr. Drexler's clinical assistant discovered that both pairs of prescription eyeglasses I had purchased from non UPMC provider had been manufactured incorrectly and were the cause of my difficulty seeing. she was superb! Dr. Drexler rechecked ny vision while I was there and is always very thorough and nice.
always very good care provider
Dr. Drexler is excellent! He took his time and thoroughly answered all of my questions. He really showed me that he knows his stuff and made me feel confident in his decisions. He very caring and easy to talk to!
Dr. Drexler and his staff are very professional.
Excellent service, friendly, very knowledgeable.
very kind staff. Dr. was cordial and complete in his explanations.
Dr Drexel is always professional, detail oriented, and listens to my concerns.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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