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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, Lake Erie College of Osteopathic Medicine Erie, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
UPMC HamotUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 70
she gets the best care from all the people working with her
Dr. Moore is fantastic! She really takes the time to listen and discuss my children every time we see her.
I love the kiosk check-in, and Dr. Moore is wonderful!
everything is good about this place and everyone there treats you with the most respect
another great visit
Dr Shannon Moore is wonderful. she has excellent bedside manner, is excellent with the kids and very intelligent. we love having her as our pediatrician.
Everyone that helped out was awesome.
always excellent service, friendly, professional, and always answers in great detail any questions or concerns I have.
The wait in the waiting room and the exam room has been becoming longer and longer each time we come to the office. if we didn't value this particular doctor do much, it would be enough to make us leave and find a new pediatrician.
excellent help so far
Dr. Moore is fantastic with our children! They love coming to see her and she makes visits to the doctor not so scary for both of our children. She is respectful and addresses our concerns appropriately and never seems rushed.
We are very happy to have Dr. Moore caring for our children. Best provider we have ever had for them.
The office is quick. Nurses are quick with shots. Dr. Moore is very nice and helpful.
Dr. Moore is a great doctor , have had zero bad experiences .
We love Dr Moore! We appreciate her kind, sweet demeanor and pediatric expertise.
She took all the time necessary to understand the complxities of my child's medical concerns. We did not feel rushed in any way. She was extremely thorough and wanted to rule out obvious causes for his issues through medical testing. Very pleased with the whole staff at CCP, esp Dr. Moore.
the doctor spent a long time with us and listened to all my questions and c concerns. she is an amazing doctor and very knowledgeable.
Dr. Moore is always gentle and pleasant. she take the time to listen.
overall was a great experience. everyone was professional, friendly, and took great care of our baby during her visit
Shannon Moore is a fantastic doctor who we would recommend to anyone. We feel that way about all doctors and PAs at the same office location (300 State Street).
Dr. Moore is the best! we feel very comfortable with her.
Dr. Moore did an outstanding job. She answered all of my questions, took the time to discuss my son's health, and offered advice when necessary. She did not seem to downplay my role as a parent at all!
Dr. Moore is always very friendly & makes sure to answer all questions that I have
dr Shannon Moore is absolutely wonderful! she is very patient and kind no matter how busy and is always willing to take the extra time to calm a nervous parent and patient and answer all the questions I had! thank you Dr. Moore for being such an amazing provider for my son!
My daughter's went well as usual. my family has been coming to this office since 1996. We are happy with everyone!
we love Dr. Moore! she was amazing taking my daughter's stitches out!
very good experience so far
another great doctors visit in and out
very good with my child
I think most of the ladies in the reception area are great. I did have a problem with a little kid coughing and sneezing, my infant is premature and felt very uncomfortable. I think it would be nice if they wear a mask or maybe a separate seating area. I had to stand in hallway with carseat so my infant wasnt subjected to the germs. I think Dr.Moore was great. she explained what she was doing and was very gentle with my infant.
everyone there is fantastic and were excited for you to be providing medical care to our newborn daughter.
Dr. Moore is a very detailed and thoughtful practitioner.
Dr. Moore is always so caring and compassionate. Her beside manner is wonderful and she really caters to the age of the child in regards to social and physical needs. She is one in a million and I tell everyone I can about the exception care she provides.
Everyone showed respect and kindness to both my son and I .
Dr. Moore spent more than she had to with us, answering all of my questions, giving recommendations, and speaking to myself and my child with respect.
Dr. Moore was extremely helpful and listened to me about my concerns. So happy to have her as my children's doctor.
Shannon Moore is a very excellent pediatrician for my daughter, makes me think about changing my major for college!
Only see her once a year during my child's annual PX. Otherwise I meet with the extender who knows much more about my child. It's hard to build a relationship with her when I can only get an appt with her for physicals and not sick visits.
dr moore and her staff are absolutely fantastic!
I was recommended to Shannon Moore by nurses at Hamot and heard nothing but good things about her and everything that they told me is true about her! She's a very good health care provider for my baby!
The wait time for scheduled appointments is the glaring red mark on this office. I have two children who are seen here and on average once checked in we wait between 30 and 45 minutes to be seen by the actual doctor. that being said, if I didn't like Dr. Moore so much I would probably look for another office because of this reason.
We love Dr. Moore. Always professional.
Very pleased with the amount of time and attention Dr. Moore gave us at our well visit.
had a good experience with the provider
another good appointment
Great office and staff.
Dr. Moore is a proficient caring provider that has a vested interest in my child's well being. I have seen numerous providers in my son's 16 years and she by far surpasses the others for compassion and bedside manner. I will continue to recommend her to others. No words can express my gratitude for her medical expertise and passion for what she does.
Dr.Moore is always very nice and great with my kids! I feel they always get the best possible care with Dr. Moore.
Dr. Moore is so personable and compassionate. She always makes us feel comfortable and answers any questions or concerns.
Dr. Shannon Moore is one of the greatest care providers I've been with for 4 years. all four of my children see her, and I will continue to see her.
Dr. Moore is the best physician my children have had. She listens, very well. She is genuine and shows care. Most of all she is a very knowledgeable physician who takes all we tell her and uses it to provide the best care possible. I recommend her to all I know.
Dr. Moore is always wonderful at our well visits. She is thorough and answers all questions without making us feel rushed at all!
Excellent, patient, he always enjoys playing with her and the office staff
excellent services and everyone was very helpful! our first visit with our newborn was so pleasant!
Dr. Moore is thorough and professional. She represents the type of physician that all patients deserve.
Dr. Moore is absolutely the best. She is very personable, and addresses any concerns I have for my child. She listens and answers questions fully. I never leave an appointment feeling like I did not get the best care for my children.
very friendly and personable! compassionate and listens well! explains well also!
Shannon is the truth. everyone at the office is great. we call and they call back. thanks for everything u do
Getting into the office took almost a whole year with their mix ups with my girls medical records. But the office was great and the girls felt comfortable. I was very happy with Dr. Moore, she paid attention to detail and was very responsive to our questions.
Always a great experience with Dr. Moore. She is wonderful & always takes great care of our children.
only seen once, seemed to know what she was talking about
Great Provider Super experince
Shannon Moore is wonderful
We really enjoy Dr. Moore for our son's Healthcare needs. She is excellent.
The office is always great about getting my daughter in promptly when she is sick. The providers are all very caring, respectful, and knowledgeable. They explain everything to you in lamest terms for best understanding. It's also nice to be reassured as a parent that you are doing a good job. The wait time is horrible every time. By the time you finally get into a room you still have to wait about 20 minutes for the provider to come in.
I love Dr Moore she is so good with both my children. need more Dr's like her
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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