Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, Philadelphia College of Osteopathic Medicine Philadelphia, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
UPMC Magee-Womens HospitalUPMC Children's Hospital of Pittsburgh
The Western Pennsylvania Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 57
Good: My son is immunocompromised and I asked if we could wait in an exam room instead of the waiting room and they were helpful in finding us a space to wait. This reduces a lot of our anxiety! There wasn't any parking in the lot, so my husband had to park on the street and when he asked reception if there was a charge to park on the street, they said yes, but we didn't have quarters and they gave him one. We really appreciated that! Dr. Bigelow is always a great listener and is always considerate of what we need or if we have questions. Not good: His appointment was at 4 and we didn't see Dr. Bigelow until 5. We were told that there were a few sick visits ahead of us, so that was good to know - but we did wait an hour to be seen.
This was our first experience with Dr. Bigelow. she was wonderful- very knowledgeable and informative. She gave appropriate advice and feedback and look forward to seeing her again for check ups in the future.
Dr. Bigelow is fantastic. Highly recommend her.
Dr. Bigelow is a self sufficient doctor.
Dr. Bigelow was excellent!
Dr. Bigelow is caring, kind and always has a smile on her face! My girls love her.
She is an amazing doctor and very professional and also very caring about all of her patients. My children just love her
Dr. Bigelow was wonderful. She tried to put my son at ease about his worries and kept the atmosphere upbeat. She truly listened to my concerns and input about mine and my son's teachers observations and opinions about what behaviors we've noticed. I felt that she really listened to what I had to say.
Ms. Bigelow was amazing! definitely considering making her my child's pcp!also I live 45 mins away and always take my son to the Bellevue location. we love it there.
We were happy to get Dr. Bigelow. She is our favorite. She engages both parent and child.
I waited 15 minutes in the back office to see the doctor. She did not listen to my history that I was telling her. And I walked out with nothing except go to the pharmacy and get some over the counter medicine. It was a waste of time and money. I'm not coming back to this office and I'm changing doctors.
We absolutely love Dr. Bigelow so much. She is always so kind and understanding. I never feel rushed or not cared for properly when it comes to seeing her!
Dr. Bigelow is a great provider, she is always on top of everything and catches anything that is in question. She is very thorough and explains everything and why. She always follows up and calls back. I always schedule My Sons physicals with her because I trust her. She is very nice too!
I have used bellvue pediatric for my children and now my grandchildren
Dr. Bigelow spent a good amount of time with us listening to concerns, asking clarifying questions and coming up with a plan of action for next steps.
always a great visit with Dr. Bigelow. We always have great care and she always treats our kids and us with respect and kindness.
Dr. Bigelow is always kind, considerate and knowledgeable! she immediately answers our questions or gets us an answer/information when we need it. I can not speak highly enough about Dr. Bigelow!
Very prompt in getting answers to questions and relating them back quickly. That is appreciated.
I was very pleased with this appointment. The doctor was extremely helpful and nice. I will definitely want this doctor to be the main provider for my son.
This is the second or 3 time I've taken my son to your office and I felt like we were brushed aside or rushed and then we ended up in the ER later on.
Dr. Bigelow is always professional, thorough, compassionate and respectful! Thanks for the great care of my teenagers!
Dr. Bigelow was warm and friendly-- thank you for the great care!
Dr. Bigelow is my son's favorite doctor. He feels comfortable with her. She is a great doctor.
I love Dr. Bigelow, She is amazing and so is all the staff at CCP Bellevue Pediatrics
we really appreciate walk in clinic at this office. the staff are all helpful and nice. we have seen several pediatricians, PAs and nurses. all do great work!!
amazing I will forever use this office
I love having Dr. Bigelow for my sons health care provider! she is wonderful!!! She listened to all my questions and concerns. She is also very encouraging.
Dr. Bigelow is fabulous. She remembers the little details about my son that make him feel special when he has an appointment.
I always enjoying seeing dr.bigelow.
We love Dr. Bigelow!
I bring both of my children to this office. (7year old and 1 year old) The staff is wonderful. I recommend them to all of my friends and family with children. I never had a bad experience here!
The provider was very attentive and thorough with the exam and questions we had.
We always see Dr. Bigelow and she is great! I take both of my boys to her. She is professional, sweet, caring, understanding, and explains everything well. She is also very thorough with everything and making sure everyone is ok.
Dr. Bigelow was extremely kind and pleasant. She checked my child thoroughly and explained what she saw very clearly. She also gave me symptoms to look out for. My child did not have an illness that needed medical treatment but Dr. Bigelow did not make me feel like I was overreacting for bringing her in as previous providers have in the past.
Friendly and attentive, made us feel at ease.
very good office, great doctor and helpful staff
I was very pleased with my sons care with this Doctor. She was very helpful and knowledgeable. She answered every question I had in a reasonable time meaning she did not have to look up the answer. Overall I would bring my children back to see her.
I was very pleasantly surprised at how much time Dr. Bigelow spent with us for just a routine check up. I understand that most Dr's offices are very busy, so I was grateful that she took the time and answered all of my questions and even asked about things we discussed more than a year ago. I know it is all in his chart, but just the acknowledgment of a passed issue makes me more confident that my child is being cared for as an individual, and not just checking boxes on a wellness visit form to get us in and out.
excellent as always
we love dr. Sheila and will miss her when we move away!
This was the first time I saw this doctor within the practice. I usually see another doctor because my family loves seeing her. In the future I will absolutely schedule appointments with this doctor as well. She was amazing and interacted with my son very well. Other than the first appointment I had with this practice I have never been dissatisfied with the staff here. Wouldn't take my child anywhere else.
She was good. She listened to us patiently and understood what we meant and she was able to advice accordingly.
Good listener, put my child at ease, clearly explained things.
Provider was excellent thorough and very attentive to all needs.
everything went great
very friendly and explained everything without using medical jargin
Dr. Bigelow is always a good listener, she always has my children's best interests at heart and is always willing to go the extra mile to help make sure my kids are healthy. Thank you!
the visit was very thorough.
Dr. Bigelow is excellent! She is very attentive and thorough. She reviews all aspects of my child's medical history and makes sure that all of my concerns are addressed. I am always happy to see her for my child's care.
I was there for my 2.5 year old sons well visit & a shot appointment for my 4 year old daughter The doctor flew in and out and seemed to be in a rush... Funny considering I spend over 2 hours waiting to see her
All the staff over there are excellent, I really appreciate it
We normally see any doctor at this office that has an open spot for my daughter's ADD medicine check up. We have had no problems with any of the doctors in this office. We are very pleased with everyone in this office. Very kind, very professional people at this office.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.