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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Allergy and Immunology
MD, Rosalind Franklin University of Medicine & Science Chicago, IL
Yale University School Of Medicine New Haven, CT
Johns Hopkins University School of Medicine Baltimore, MD
UPMC ShadysideUPMC Magee-Womens HospitalUPMC MercyUPMC PresbyterianUPMC Horizon
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 157
I was scheduled this appointment because I am having ear and throat problems. the doctor spent less than 5 min with me only to tell me to go see another specialist within her practice!
wonderful, knowledgeable MD
very good experience with provider
Dr Lee's office is very well run. Waiting time is nil and all office personnel are kind and efficient. Dr Lee herself is engaging, skilled and was extremely helpful for a condition I had for over twenty years. I no longer suffer from that illness because of Dr Lee's efforts. I heartily recommend her!
Dr. Lee is an outstanding physician. She is smart, walks me though options with dealing with my sinuses, and is on-time with her appts.
long wait for CT scan. almost didn't make my appointment with Dr. Lee.
Dr Lee is very professional. As well as her staff.
Dr. Lee is always very thorough and listens and responds to questions. She never rushes me and listens to all health concerns, not just the specific issue I am there for.
Extremely satisfied with Dr. Lee. I have recommended her to other friends and family.
Dr. Lee is absolutely amazing. She is by far the best provider I have had. she is very knowledgeable, helpful and I would highly recommend her. I have been struggling with my condition for awhile and in the time I have been seeing her, she hasn't stopped trying to better my health. She is worth the drive from Butler.
Have total confidence in Dr. Stella Lee - all questions answered!
Exceptional. Prior to Dr. Stella Lee, I had seen two other ENTs., both of who neither seemed to be that interested in helping me understand the nature of my constant nosebleeds. Dr. Lee and her assistant treated my situation proactively, not after-the-fact, which until now I was not aware could be done. I was VERY relieved that, altho my health situation will always be chronic, it can be treated in a way that will not interfere with my creative projects, or enjoyment of my everyday activities, especially during the winter months. In short, Dr. Lee made for a VERY good day for me!
Dr. Lee is thorough and listens especially well in my case, as she is amending treatment based on my input. I feel like I'm in very good hands when I visit her office.
Dr Lee and her nurse and John Moore and the reception area folks were awesome and if I am leaving anyone out I apologize but everyone was awesome!!!
helpme understand ..
Dr Stella Lee is GREAT!!
Dr Lee is very attentive, strong listener, clear and nice style of communication. caring.
Dr Lee is very compassionate, shows understanding and explains the plan for my care very well.
Provider was concerned with my health and getting my condition corrected and gave guidance to accomplish that goal.
Dr. Lee is the best!
Dr Lee and her associate where very friendly and helpful
Dr. Lee takes her time to explain and answer any questions you may have, she takes her time examining you.
Always professional and very knowledgeable.
I love Dr. Lee. would recommend her to anyone who has a problem that matches her speciality
Very thorough. Was able to get cat scan scheduled for same day since we lived 100 miles away.
My sinus health has improved a great deal because of this provider.
Dr. Lee is so awesome. I would recommend her to all with sinus problems. Her intern and nurses were also very professional.
I received excellent care from Dr. Lee. I feel very confident in her expertise as a doctor and would definitely recommend her to family and friends.
simply put an excellent doctor I would recommend her to anyone
In general, very good experience. Referred to doctor at another hospital for consultation regarding new treatment for nasal polyps which may be very beneficial. Problem: 4 month wait for appointment
Doctor Lee is a specialist and your early questions seemed more a general practitioner. I hope she's available for any future issues with my nose.
Dr. Lee is the best. I'm so glad UPMC and HighMark have a new agreement. My blood pressure was high at this visit and I know it had something to do with the fact that I wasn't going to be able to see Dr. Lee anymore. She has been taking care of me for almost 12 years.
Dr. Lee is my regular ENT provider and has been superb in diagnosing and treating my complicated sinuses. I have had an especially difficult time this spring and she has been diligent and comprehensive in treating my problems. Although we are still working on them, she has been tenacious in pursuing multiple treatment options. Thanks, Dr. Lee!!
Super great doctor. She is perfect. Although I will miss her after the UPMC Highmark split.
Dr. Lee is wonderful. I have been complaining about my issue for several years now without receiving any concern or medical attention. Dr. Lee listen, cared and came up with treatment that I hope will work. This is wonderful to feel that someone cares about an issue that is so upsetting and worrisome to me.
Too bad I have Highmark Insurance and will no longer be able to see this Doctor. I do not have a chose of health care plans where I work. There are no other doctors in the Pgh. area that inject nasal polyups . Therefore I will have to travel to Cleveland or be on steroids constantly. And for the question of recommending this Dr. I will as long as they don't have Highmark Ins. I have been at this practice for 25 to 30 years and now I can't go there! So much for having the patients care a priority and loyalty.
I am pleased with the results of my recent surgery and hope for continued improvement.
Dr. Lee is great
My visit with Dr. Stella Lee was a very pleasant experience.
Dr. Lee was great during my initial visit. she is extremely thorough and caring.
I had surgery 2 months ago and have had severe daily headaches ever since. Clearly the headache is related to my surgery but my provider keeps saying it's not related and brushes off my concerns that something is wrong from the surgery and tells me to contact another doctor to help me. Very upset.
Dr Lee is the best Dr I have ever known. She is so professional yet is so caring.
Dr. Lee was warm and very efficient. She explained things I asked about clearly and quickly. She is fast and highly capable. I am very grateful for her expertise and treatments recommended for my autistic son. I am confident he will get better as we follow her instructions for using her prescriptions. My reason for rating our experience as a 7 instead of a 10 is the feeling I have when I know doctors are in a hurry. Of course this is reality in healthcare anymore. Knowing doctors have to schedule many patients into slots just isn't the wholistic healthcare of years past. Though I am thankful to have exceptional healthcare in this city, I probably won't be able to give any doctor a 10 anymore since no doctor can offer the healing mental reassurance that Dr. Tim Campbell used to give.
The provider wrote a script of a medicine which is a wrong one. Where's the provider told me verbally a different version of the medication
the most impressive physician I have ever dealt with
Great provider...wonderful bedside manner
she stated she does not take care of ears to see someone else . and for my complaint of pain in jaw area, she did not suggest test at all.. really no explanation and did not suggest test to find out the problem.
Dr. Lee & her staff are thorough, professional & very good at their profession.
Dr Stella Lee is an exceptional doctor. I am grateful to be in her care.
GReat! Dr Lee and her staff were the best. Very positive experience.
Dr. Lee is very professional and skillful doctor. I rated 8 earlier in the Survey because I am somewhat frustrated with the wait time for getting an appointment. For making my first appointment with Dr. Lee (I was referred by my dentist Dr. Pituch ), I had waited at least one month and suffered from the severe pain from nasosinusitis for one month. Although I was able to receive the surgery pretty fast after seeing Dr.Lee, I really hope that I can got the appointment sooner as a patient in the middle of pain at that time. I really hope there would be policy to allow and help patient with severe symptoms to get to see doctors sooner.
My appointment was with Dr. Stella Lee for a post-surgical examination. Since she was not there, I was seen by her associates. The exam went well, and all of my questions were answered.
Dr. Lee explained my condition in detail and got me in for a test the same day as my appt. so we could schedule surgery. She was very nice and efficient.
Dr Lee always shows concern and takes care of any sinus problems I have.
Great doctor. I hope I can continue seeing her. Highmark patient.
she was very empathetic, compassionate, and courteous.
Dr. Lee is the best. She always takes the time needed to answer all of my questions. I can't say enough about how concerned she is about my well being.
I think Dr. Lee is exceptional.
Dr. Lee is excellent.
I am grateful to have Dr Lee as my doctor.
my daughter is a special needs child and she treated with care and respect
Dr. Lee has done so much to help me to understand that I have a chronic condition that requires me to follow a prescribed regimen of daily treatments. Dr. Lee is always willing to help when I have flare-ups which require medical intervention.
Dr. Lee is the best!! She took the time to hear my issues, gave great direction, took action and offered advice for continuing care that I found very valuable. A total pleasure.
Stella Lee is exceptionally knowledgeable about her field and how it relates to other health issues.
Dr Lee in my opinion is a Saint. She is 1 in a million. I'm so lucky to have her as my ENT PHYSICIAN. She possesses an incredible caring attitude its hard to describe. She always goes beyond to make sure my nasal/sinus condition is in the best condition possible.
I always feel comfortable with Dr. Lee. she is very knowledgeable and definitely addresses my health care needs. I never have any questions when I leave. She truly is a great asset to your hospital.
Dr. Lee is a very compassionate caregiver. She listens and takes the time to try to answer questions and concerns. I would definitely recommend Dr Lee to anyone who I'm in need of an ENT.
Best Dr for sinus problems
Dr. Stella is down to earth and seems to know what's she doing for my particular condition. She was confident and thorough. I'm already talking to friends about her.
Dr. Lee was professional. She examined me, explained everything about my condition, and advised me about a surgical procedure that I will need.
Dr. Lee is incredibly smart. She has a great bedside manner. I always look forward to seeing her.
Always a good experience with Dr. Lee. She is a super doctor and also has a very personal relationship with her patients.
I'll know more once we figure out the Rx. Dr. Lee comes highly recommended.
My Doctor is amazing and demonstrated concern and patience with my failure to follow instructions
Dr. Lee is an outstanding physician. I appreciate her excellent care.
Dr Lee did not call my prescription that evening to Giant eagle.
Explained surgery option well
In my opinion, Dr. Lee is the best ENT in the United States. she is highly competent and compassionate toward her patients. UPMC should be fortunate to have her as I do as a patient.
Dr. Lee is of exceptional quality and should be a benchmark for evaluating other UPMC physicians as all are not up to her standard of excellence.
Dr Lee is a diamond in the rough in the midst of this crazy mixed up medical world. She exudes extreme compassion. She is all alone in this category. I am so lucky to have her for my ENT. I hope she will always be there for me. You people don't have a clue as to her deep heartfelt care I receive each and every time I see her. My opinion is Dr Lee should receive every award available given to Doctors who have reached the supreme plateau known as BEST IN THE FIELD. SHE IS THAT PERSON. My mind can relax knowing she has an eye on my condition and that alone to me is worth MILLIONS.
Dr. Lee is by far the best doctor I've ever gone to. I can't say enough about her. The quality of care, her understanding and the time she spends with me is exceptional.
Dr. Lee is one of the most compassionate and knowledgeable doctors I have ever seen. She is always concerned about my thoughts and questions and takes time to discuss them with me. Simply put, she's the BEST!!
my first visit with Dr Lee. she is an excellent diagnostician & was very helpful & thorough.
Great experience, Dr. Stella Lee is through and looking forward to taking care of polyps.
I was a new patient. Given sinus camera exam, dr. hit deviated septum with probe. Still hurts some. I was disappoint NOT to be given any summary of visit.Did not receive verbal communication from dr about concern conditions. This was a first time appointment & issues noted on paper were not addressed.Ears have been a problem, but was not given instructions on care or condition. Dr Lee left soon after sinus exam & her assistant continued to type, Would have appreciated assistant & Dr Lee to have been more available in their communication. Assistant very distant & Dr Lee seemed to be in rush.
Dr. Lee is wonderful and her staff is outstanding.
Everyone was very pleasant starting with the check in staff. Dr. Lee and her nurse, Patrick were very attentive and thorough.
care provider excellent, thorough and compassionate
I was referred to Dr. Lee by my local ENT, and received outstanding care and attention from her on five occasions in Pittsburgh, including sinus surgery at Mercy Hospital. She was extremely helpful in treating a sinus infection that has existed for a long time. Her follow-up to my visits was excellent, and I was declared healed following my recent 8/28 visit. Dr. Lee was exceptionally clear in her explanations regarding sinus irrigations and rinses which turned out to be highly effective. I am very grateful for the care I received from Dr. Lee, and I feel fortunate that I was referred to her.
Dr. Lee is awesome. She was very attentive to my problem and addressed all of my questions. Her P.A. was also wonderful. They both gave me excellent medical care.
my visit was very pleasant and I left the office very pleased.
Dr. Stella Lee is the only doctor I look forward to seeing. She is that good.
Dr. Lee is a great provider. She is very attentive and kind.
Dr. Lee is an outstanding physician. She has helped me so much! I highly recommend her.
Dr. Stella is always so kind and compassionate. She is always on top of things and is very knowledgeable. She offers everything she has to offer before doing an actual sinus surgery. Thinking about having my 5th sinus surgery with her, this will be my first and she assured me it would be a good experience. I trust her fully and feel she is the doctor to do it. I highly recommend her if you have sinus disease/chronic nasal polyps.
Dr Lee in my opinion is the finest, most caring MD I have ever known. She is so compassionate and genuine. It is a privilege to know her and she makes me feel like I mean something in this world. Her expertise in restoring my breathing, sense of smell and ending my headaches was spot on. I will be ever grateful for what she has done for me..
Good experience, Dr. Lee took her time to explain things to me.
First time visit. Found staff and provider interested, caring and professional. Environment welcoming
Dr. Lee was very pleasant, efficient, asked excellent questions and listened carefully to me. procedures were minimally uncomfortable. she addressed all my medical issues optimally. I couldn't ask for a better doctor.
Dr. Lee is by far the best doctor that I have ever gone to for help. She goes above and beyond every visit. Always willing to listen and never rushes you out of the office. She always makes sure all of your questions are answered.
Best Dr I've ever been to
Dr. was running late but I didn't mind as she gives her patients good care.
I thought every part of my doctor's visit was well informative.
Dr. Stella Lee and the entire staff are wonderful.
Very pleased with the visit , her suggestions and the outcome of the surgery
She was excellent at her job and was able to tell me the latest research on my condition and gave me additional information on what I need to do every day regarding my condition.
Dr. Lee is a super physician. She is very personable and very knowledgeable. I just love her! She is the best!
She is an excellent doctor. Too bad I'm under the continuity of care and will not be able to see her after next year. And no one else does what she doe, treatment wise.
Stella Lee is brilliant with superb and sincere bedside manner.
Dr. Stella Lee is an outstanding physician who knows her medical field and treated me with dignity and respect, and provided outstanding medical care. I highly recommend her for anyone having ear, nose, and throat problems. Her performance as a physician is commendable.
I appreciated Dr. Lee's staff's familiarity with my medical background and their willingness to respond to my questions.
She is very thorough. I appreciated her commitment to all non-surgical options before proposing surgery.
Listened to my concerns.
It is very difficult to reach the doctor
very good care at mercy hospital.
Dr. Lee and her staff our exceptional. Everyone there treat me as though I am their only patient. Exceptional care.
UPMC is the best system in the world and I mean the world. The website where you can ask your Dr's questions , ask for prescriptions, get other specialist recommendations is incredible. Dr Lee was great, Tony Yates the best.
Listened well, Explained procedure, Allow me to watch on screen, Explained problem and treatment.
Dr Lee provides excellent care. She's attentive, extremely knowledgeable, and really, truly listens.
Dr. Lee is one of the kindest and caring physicians I have ever seen.
Dr. Lee is a phenomenal doctor and my wife and I like and respect her credentials. She is everything Dr. Soose explained that she was and my expectations were exceeded. I am very comfortable and pleased Dr. Lee will be performing my upcoming surgery.
Dr. Stella Lee has been one of the best doctors I have ever seen. She truly cares about me and my situation. She makes me feel very comfortable when I have to see her.
Dr. Stella Lee has a wonderful and caring staff, they have always been helpful and very caring...Keep them happy! Day off with pay... Free coffee/tea coupon but let them know that they are truly appreciated. Thank You!
Dr. Lee listens to your concerns.
Dr. Lee was great, explained everything she was doing and what she saw while she was doing it. Provided medical information to me on an appropriate level. Looking forward to seeing her in the future.
always get me in and out fast. very nice and helpful
Dr. Lee is the best ENT doctor I've ever been to. She goes above and beyond to ensure I become educated on my condition and creates a clear treatment plan with measurable goals. I especially appreciate her skill with the micro debrider tool and they time she takes for clear my nasal passages to decrease infection and polyp growth.
Dr. Stella Lee and her team provided excellent care. They all took the time to listen to my issues and knew exactly how to treat me. A very good experience, I already feel better.
Dr Lee is an outstanding provider. She went beyond just treating my symptoms and did additional testing to discover the root cause of my medical condition. I had seen 4 other providers who only treated my symptoms. I am so glad that I was referred to her.
Dr Lee is highly skilled and personable. communicates very well.
Dr. Lee was very attentive and knowledgeable about my problem. She called me when I wasn't feeling well. I am a new patient and this was something I appreciated.
She is an excellent Dr. Would recommend her to anyone.
Very professional, knowledgeable, kind, helpful.
Dr. Lee is an excellent and caring doctor. That's why I took the time to fill out the survey.
She was an excellent Doctor. She used her instruments to look in my sinus and down my throat and saw a lot of scar tissue caused by years of sinus problems.
Dr Lee listened to my concerns and preferences for treatment and offered mulitiple ways to approach my problem!
she didn't seem to care what my opinion was or what I was concerned about she said what she wanted and could have cared less concerning my opinion or anything else
this doctor is great, but entirely too busy to get appointments with or to respond to question via my UPMCit took 10 months to get surgery scheduled when I had a very serious sinus problem, three weeks to get a follow up visit after surgery and never ever does she respond to emailed questions
Dr. Stella Lee was exceptional. Very professional, caring, provided information in an understandable way, patient
I believe Stella Lee is brilliant. She is the ONLY doctor I look forward to too address my issues - I actually was enthusiastic, looking forward to extensive nasal polyp surgery! And I generally avoid doctors and do not subscribe to the direction medicine is heading - things like over 30 prescription drugs for a patient.
Dr. Lee is excellent. Always knows my medical history and works to resolve my medical issues. I would not want to see any other ENT.
Very Professional and knowledgeable also if she could not help me; Dr. Lee has referred to a Doctor that could.
Since surgery in August the same problems have persisted. The same treatment and instructions have been given at each follow up appointment. This is not addressing the root of the problems. It seems that continuing to do the same things for more than 4 months isn't going to yield any different results than we have already seen.
Dr. Stella Lee and her staff are excellent. Everyone is helpful in answering any questions and at the end of each visit, a set of detailed instructions are provided for me to follow until my next check-up.
All staff very friendly and helpful. Dr. Lee's care is exceptional.
I have a primary care doctor, a heart doctor, a foot doctor, a dermatologist and my ENT doctor Dr. Lee. Dr Lee is not only my favorite but takes the best care of me. She is always willing to answers questions, never makes me fill like she needs to get to the next patient and always has my best interest in mind. I have recommended her to several of my friends. She continues to go above and beyond to keep my sinuses in good working order.
I really like Dr. Lee. She's kind, compassionate and listens to my concerns.
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One Children’s Hospital Way
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