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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
General Spine/Back/Neck (Non-Surgical)Spine/Back/Neck Surgery
Orthopaedic Surgery of the Spine
MD, Rush University Medical College Chicago, IL
Hospital for Special Surgery New York, NY
UPMC EastUPMC St MargaretUPMC PresbyterianUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 297
Dr Donaldson reassured me that he thinks I'm on the best path to treating my problem, and that he will be able to get the insurance to recognize what I'm going through and that this will be the best way to treat it. I've already tried everything else. I've been dealing with this for a long time, so it's nice to feel a little more confident about getting the relief I've been looking for for so long.
Dr. Donaldson could not have been more patient. Explained everything in great detail and answered all my questions thoroughly. Wonderful doctor and person!!
He is the most wonderful surgeon that I have ever had. I recommend him to anyone I meet that has back issues.
in my opinion Dr. Donaldson and his assistant (Britany?) are excellent. I would refer family and friend to them.
dr.donaldson did a wonderful job on my back surgery i feel so much better now
all good very professional
Dr Donaldson was the surgeon who operated on me in 2013. I have a problem with the back rod to be replaced, as is broken.
No complaints. Provider is excellent. I trust him very much.
he was very kind and explained everything
I was impressed with the efficiency and kindness shown by all of the doctors and staff
very happy with the care and the promptness and overall office visit experience
Dr.Donaldson was very caring and very efficient. He explained my situation thoroughly and gave me options. He was very understanding in regards to the distance that we had to Drive and is making arrangements so that we will not have to come to the Pittsburgh office unless necessary. Dr. Donaldson's assistant was very efficient and caring as well.
This office and staff are superior. Receptionist helped me immediately. I had very little wait until x-ray greeted me. The two girls in x-ray were wonderful, caring and kind. They were so caring and concerned for my comfort and privacy. I had very little wait until I was taken to exam. Overall everyone especially the doctors are the best.
We travel 60 miles to get the best care Dr. Donaldson is incredible. I'm in good hands
Dr. Donaldson anticipated my concerns, and he had a calming affect on me.
Always a good experience no matter how long it's been since the last appt.
Dr. Danielson was extremely professional and had great "bedside manner". He took his time to talk through my options, while answering my questions and working with me to make a plan of care that put me at ease.
Very good provider,
Dr. Donaldson is the best surgeon and a great person.
Dr Donaldson is caring and compassionate.
My experience with Dr. Donaldson and staff has been excellent.
donaldson is attentive and patient. he was apprised prior to my visit of my xrays and films. he provided careful thorough exam with expertise and explanation. his comments and thoughtful advice regarding my medical concerns were very concise and appreciated. if i need a back surgeon, hopefully not, i would enlist donaldson's care please. as a result i already have and will recommend others to donaldson. i wish him continued excellent health and continued success.
The only negative of my experience was the physician comparing my state to other patients with similar ailments. While I am lucky that my symptoms are not as bad as others, it felt like I was being categorized on the scale vs. my individual life.
I was seeing Dr. Donaldson for a follow up appt after my spinal fusion surgery in July. The appt went very well and Dr Donaldson reviewed my x- rays and talked about what I should do to continue my positive recovery.
provider told me to Not think to much re my concerns, and was dismissive of my concerns, offering no explanation.
Dr. William Donaldson is a GREAT doctor. He does everything he can to help you, cares about his patients, treats you respectfully, and also listens to what you have to say with following up with some way to treat any concerns or problems you may have.
I was pleased with my visit
There was little to no waiting time.
I truly appreciate the time and the response to the chronic pain,that I have that the doctor really cared
everything was on time
Dr.Donaldson & his team are excellent! They always help me with what I need & are always concerned. He is one of the best doctors I've had!
Dr. Donaldson was very attentive.
love Dr. Donaldson and his team
Dr Donaldson is wonderful, always feel like he genuinely cares about my well being and did such a great job with my surgeries and checking about my concerns at each visit. he is very professional too. highly recommended
All of my questions and concerns were answered thoroughly and carefully. Cannot ask for more than that.
Dr Donaldson and the staff I met were helpful and attentive. I appreciate the professionalism.
I'm so blessed to have Dr. Donaldson as a doctor. He's kind and caring. He listens to what I have to say and answers questions I may have. I'm so grateful to Dr. Donaldson for taking care of me during my surgery. Everything went well and I'm doing better. UPMC is so fortunate to have such a awesome doctor like him.
Dr. Donaldson did not seem to be himself this last visit sadly ~ while he still provided a plan of action for the problem I'm having he seemed distracted and just not himself ~ I want to thank him for giving me back my legs and all the care and advice he's given since ~ I hope all is well with him
very good was pleased he took his time with me
great and valuable advice was given by the Doctor regarding my concerns
Dr. Donaldson exceeded my expectations, which were already high from who recommended him.
dr Donaldson is a wonderful doctor he has a professional mannerism .a professional Orthopaedic a wonderful all around person who has time for each of his patients no matter how busy .
very pleasant experience
Dr. Donaldson is very professional.
Dr Donaldson explained to me in terms that were easy to understand my problem, and his advice going forward. He and his Associate were very accommodating and understanding!
It was a wonderful experience both with the Physician and his Resident.
Both he and his PA were extremely helpful and knowledgeable. Both exuded self confidence without being cocky or bragging
I was treated and respected as if I were the only patient in the office. Great job by all.
the provider and staff were very respectful and informative to me
simply the best
This was the most thourough exam i have ever had. Thank you DR. Doanaldson
very honest about results of surgery Listened to all of my concerns Genuinely cared about how I felt
Dr. Donaldson is wonderful. he took the time to see me the next day after a recommendation from another Dr
Dr. Donaldson listened carefully to my concerns and addressed them in a really professional way. I left with a clearer understanding on how to deal with my health issues.
really just my first visit, and it went well.
I was treated exceptionally.
he was pleasant and easy to talk to.
dr Donaldson is an amazing dr and I highly would recommend him to anyone, he's knowledgeable, professional and has really helped me out with my surgery and has made my health and back feel important to him, which is how a great dr should be!!! thank you Dr Donaldson
Dr. Donaldson has been taking care of my back issues for over 25 years. I have already recommended him to several people. I had a rough experience with my surgery and the staff of Dr. Donaldson were fantastic.
The doctor listened carefully to my concerns and explained his rational that I was a poor surgical risk in a compassionate and comprehensive manner. I appreciated his candor.
Dr. Donaldson is absolutely the best doctor in his field. He is knowledgeable and able to transmit information in layman's terms. His care and empathy clearly shine through during appointment time spent with me. His personality is caring and comforting.
In general it was a positive experience, especially if my neck and back conditions improve
I appreciated that resident took time to go over my concerns and offer his thoughts on what was going on and that Dr Donaldson was against surgery at this time. he explained options and the best way to handle my situation. I look forward to my follow up to see what changes have occurred and if my pain has lessened by following his protocol.
I have recommended Dr. Donaldson to many friends and family members. He is a wonderful physician and a very nice person.
Dr. Donaldson Dr. Donaldson performed surgery to remove an obstruction. It was very successful.
I am so grateful for all Dr. Donaldson has done for me. I am doing so much better.
Dr. Donaldson is great, but not everything is fixed with cookie cutter answers. I put 15 lbs of muscle on after surgery 8 years ago. It helped for 4 years. And 4 years of everyday, constant pain doesn't just go away with even more exercise.
It was very informative.
Dr. Donaldson is a wonderful and caring doctor. I felt comfortable talking to him about my health issues. I liked his thinking for PT. Can't say enough of nice words for Dr Donaldson. I trust my life in his hands. Thank you UPMC.
Patient; clear communicator; and was clear with setting expectations.
Dr Donaldson & Brian took the time and thoroughly went over my MRI and explained their plan of action they would take with my back injury. Very insightful.
He took the time to explain everything that he would be doing . He explained what surgery he was going to perform.
always a good experience visiting Doc Donaldson
Everyone was very polite and courteous I was actually an hour early for my appointment and they still took me early
Very skilled, competent, and personable
Dr. W. Donaldson is always attentive and has explained my xrays and MRI in detail to me. He has referred me to another specialist provider for a specific shoulder problem. He has always been professional and respectful. I feel he does listen to what I'm saying and is realistic in my care.
Dr. Donaldson is a great doctor and truly cares about his patients!
Both Dr. Donaldson and Dr. Fourman were very attentive.
He did my back surgery in 2014 and he helped me as I was having pain again
Dr. Donaldson provided excellent care. He had excellent interaction skills with me, clearly explaining the procedure and answering all related questions.
Felt Dr. Donaldson listened to my problem, was concerned, and explained everything.
I had excelent care
I am very confident with Dr. Donaldson. He listens and understands what you are telling him. Also when he explains things he does it in a manner that you understand and will show you the xray's and explain them.
I am very pleased with his manner and his care. He listens carefully and never seems to rush.
Excellent provider. Very knowledgeable, patient and attentive to my condition. Offerred treatment options to consider without pressure. Great experience.
an outstanding surgeon and physician
Dr. Donaldson is not only a brilliant orthopedic spine surgeon with decades of innovative clinical and research experience, he's a compassionate physician who truly cares about his patients, works collaboratively in their best interests, and also exhibits warmth and a sense of humor.
Dr Donaldson in my opinion is the best!!! He always lessens my anxiety & understands my situation.
Dr Donaldson has been wonderful in trying to help me recover from a broken neck.
The visit was very informative
My meeting with Dr. Donaldson and staff was extremely helpful. They explained my options thoroughly and I was able to make an informed choice about my future treatment.
The staff and Dr. Donaldson were very friendly and helpful.
Dr Donaldson was very and he will take care of my problem.
Excellent doctor...provides very good care. Listens to patient. Very grateful for his services.
Dr Donaldson is the best....
Dr. Donaldson is the best
very good experience. would use practice again if necessary
Dr Donaldson was very attentive to my pain. I have so much confidence in him. He shows he does understand and that I'm not a crazy person. (I really do have this pain)
Dr. Donaldson is the BEST!
Good experience. I am still recovering after severe back surgery, so there is only so to comment.
I was in pain, and i received no recommendations for how to cope or what to take. I felt like i was being dismissed and He actual asked, OK we know you have issues with your back, so why are you here, how stupid I made the appointment because i had a flare up, and for 3 days i actually felt disable, in was in so much pain, I took 2 600 ibuprofens and 1 200 mg of celecoxib that i had since 2015 which was told to stop taking because of my high kidney count. i almost pass out, in my bathroom. Dr. D said well I don't think you should try again. he offered me no PT or other alternative in how to deal with the pain.
Both Dr Donaldson and Dr Porter spent a great deal of time examining myself and my X-rays. i really appreciate that they spent so much time helping me understand what is wrong and what can be done. I now can see a light at the end of the tunnel. Also, when I asked a staff member of the whereabouts of a water fountain, she noted that I was unsteady and went and brought me a glass. That was very kind.
Very experienced staff. Highly competent and skilled doctor.
great was very knowledgeable
Thank You Dr. Donaldson. I am so much better because of you. A million Thank You (s).
I always receive excellent care at UPMC. The Doctor always explains my care and why, how, and what I need to do to help myself.
I have nothing bad to say about my visit. It was my first experience there.
Dr. Donaldson is an outstanding doctor who truly cares about his patients. I would recommend him to anyone in need of his services.
Very good experience with Dr. Donaldson and the entire staff. Dr. Donaldson is a great surgeon and I would recommend him to others.
Dr. Donaldson was very caring about my medical issue and explained in detail how he would approach the problem and why.
Dr. Donaldson and I outlined a plan for continued care that included results and findings from my back surgery, Xray, my input regarding current areas of pain and level of pain, medication, prescribed followup physical therapy, and directions about future appointments and/or ways to contact him as needed. He was very encouraging and clear while explaining the details of my case.
The doctor was very knowledgeable about the problem with my back and how my back pain may be eliminated.
In my opinion, Dr. William Donaldson is brilliant, skilled and compassionate. My wife and I are fortunate to have him as our physician and surgeon. UPMC is blessed to have him.
Dr.Donalson is incredible. My back surgery in 2018 was a life changing surgery. Now I have another issue and I put complete trust in him to help me through this. UPMC is fortunate to have such an awesome surgeon on the team.
Dr. Donaldson and his staff (Jennifer) are very knowledgeable and inspire confidence. They answered our questions and explained the problem, the recommended procedure and the possible outcome. They spent a lot of time with us even though Dr. Donaldson was running very behind schedule.
My extensive spinal surgeries were handled with professionalism of the highest order. Dr. Donaldson made my wife and family feel calm and at ease through every step- both times. I use UPMC for me and my family because of him.
Dr. Donaldson has been exceptional concerning my care. His bedside manner is the best I have experienced. I hope I don't need future treatment, but if I do in his area of expertise, I pray he is available to treat me.
Dr Donaldson has been such a blessing to me and I believe that he is an Angel in disguise. Dr Donaldson has been such a caring Dr and informative. I really appreciate Drs like Dr Donaldson and give the most respect to him.
I thoroughly trust him since he operated on my neck years ago.
I was seen promptly,Dr Donaldson as usual is very courteous and listens to me about my injury,if I would decide to have back surgery he would be my doctor.
I am guite satisfied with my provider and his staff. Very patients with answers to my questions, always shown my xrays and explained as to what I'm seeing plus I feel very comfortable with them, not made to feel like some quinea pig.
I was very impressed with every aspect of my appt. and if I need further treatment it will certainly be Dr. Donaldson.
Everyone was courteous and helpful. Dr Donaldson explains everything so you can understand what he is talking about.
first visit with Dr. Donaldson. I thought it was a good visit.
dr Donaldson is da bomb
Dr. Donaldson is probably the most compassionate physician I have ever had. He does not jump into doing surgery unless it is really needed. His staff respects him and it shows in the treatment of the patient. I am glad he was recommended to me.
would have liked more time to review scan I had and questions about it
Health care at this facility was very good. No bad experiences we're had.
everyone was very professional and thoughtful
I have been extremely happy with Dr. Donaldson and his staff - received wonderful care.
he is really professional while being kind and informative.
Dr. Donaldson is absolutely wonderful and I'm grateful for the care I received!
I always receive the best care possible when I see Dr. Donalson.
very short waits
very impressed with Dr Donaldson and staff.
I saw Dr. Kaufmann for numbnesss in my hands and on our receiving abnormal EMG and MRI results, was immediately referred to Dr. Donaldson on the same day. Both Dr. K and then DR. D did excellent jobs of explaining complicated MRI and E MG results. My chief complaint is that both of my hands are bilaterally going numb in the ring and little fingers, and I am very concerned about this.
My doctor referred me to Dr Donaldson for neck pain. I had surgery in Nov. and I'm doing very well.I would definitely recommend Dr. Donaldson to my family and friends. I travel one and a half hours to see him, but it is worth the trip.
I must say this office visit was professional and one of the best, most comfortable experiences I've ever had at a drs office, I felt as if they were really concerned about me, my issues and were very informative and experienced with their ideas, thoughts and assessments as well as ways to go from here. I felt very st ease, felt as if they truly care about my well being
I was well taken care of from the time I walked in the door.
everything very good. Dr Donaldson, excellent
I liked this Dr. visit and his ways to correct my problem. Seems to be working.
Great Dr and easy to talk to
Dr Donaldson Listens, and understands complex neck problems
Dr. Donaldson always listens to any concerns I have and answers all questions. It is always a good experience.
He is thoughtful and cares about his patient. He listens and discusses the options available.
The Dr did not want to take my case. he said there were friends in Chicago he could refer me to!
dr Donaldson was very nice. waited in exam room a little longer than I was hoping.
Dr. Donaldson is incredible,have the utmost confidence in him!! his staff is also incredible!!
Dr Donaldson is one of the most kind caring compassionate physicians we have ever met. My wife had surgery years ago on C6 and she was very impressed by Dr Donaldson. We will recommend him to everyone.
Dr. Williamson Donalson is an outstanding doctor. He cares and he did an excellent surgery on me. he is a keeper.
listened to concernsdid not address pain
They are the most professional staff and office I have ever attended. Dr Donaldson provided me the best care possible and I felt confident going into the surgery, that he was going to correct my issue. Never doubted him for a moment. His staff was also top notch, friendly, courteous and professional!! Awesome!!
I always get the best care Dr. Donaldson. He is very thorough in answering my questions and making me feel at ease about my injury. Dr. Donaldson shows compassion for his patients and their needs.
Very good experience with care provider, just hope he can come up with a good solution to manage my pain
I would recommend Dr. Donaldson to anyone.
great and comfortable experience.
I am very satisfied with my care from Dr. Donaldson and his staff.
Dr. Donaldson is not only a brilliant surgeon, but a caring, compassionate physician (with a sense of humor) who always places the needs of his patients as his priority. He is to be trusted and respected implicitly.
best surgeon ever. very grateful for this
I highly recommend Dr. Donaldson and his staff.
Today was my last appointment with Dr Donaldson as follow up to my neck surgery. He is an excellent surgeon with great bedside manor. I would not hesitate to recommend him to anyone with spine or back issues.
dr Donaldson is always caring and pays attention to what you are saying
dr. Donaldson is simply the very best. His entire staff are very kind and professional
good experiencegood experience
Other than the doctor being an hour late it was a good experience
The physician asst was very nice and very knowledgeable.
he is the best concern ed about my health
very attentive and thorough
I was impressed with the kindness and efficiency of everyone I encountered.
I am totally confident in his abilities and expertise! I highly recommend Dr Donaldson!
Dr. Donaldson is the best doctor to help me with my situation! He is kind, caring & wants to do what is best for me! He truly is what all doctors should be!
Kind staff. Wish for more time to talk with the doctor.
as always everybody in dr. Donaldson's office is very kind and professional. Noah the fellow was very thorough and also very kind. Dr. Donaldson as always is is very kind and compassionate as well as knowledgeable
Always caring and concerned for my well being. Takes his time and answers all questions.
Good experience, Not such a good outcome.
Dr Donaldson and his staff have been incredible
Dr. Donaldson always makes me feel like he genuinely cares about me as a person; therefore, it was a good experience.
Good experience everything went very good.
Dr. Donaldson and his staff were wonderful. He truly listened to my concerns and took the time to explain everything I was seeing on my MRI. He was very thorough and appreciatec my input as well as far as plan of care. I will most definitely recommend him to a friend also having spinal issues. Very good experience at my visit!
My experience with Dr. Donaldson has always been excellent. Four years ago he performed back surgery on me which was very successful. The follow-up was excellent.
Dr. Donaldson and his staff were excellent. His PA was very thorough in her information gathering and Dr. Donaldson was supurb in explaining the nature of my injury and the fact that it had healed giving me to ok to resume my lifestyle after numerous months. The care and reassurance that I received was a relief ..AND greatly appreciated. I will return in the future should the need ever arise...Thank You
very good experience. answered our questions. Dr. Donaldson is a wonderful doctor. Takes time with his patience.
Dr. Donaldson was very nice. I may have felt that the experience was a bit rushed, but i dont think that has anything to do with the doctor. I am guessing that UPMC wants patients in and out as fast as possible.
very efficient and effective
Excellent care from all we came into contact with.
my back is now painless
Dr Donaldson and his "fellow" were extremely knowledgeable and were able to articulate my condition in "layman's " terms. I am very pleased with this visit as it set my mind at ease co concerning my condition.
this was my visit with Dr Donaldson. I was very impressed with him. He spent time with me explaining my condition and test he was going to order to decide what treatment would be best for me.
Dr. Donaldson was easy to talk to about my condition and concerns, and answered my questions thoroughly.
I appreciated that Dr. Donaldson had my films from 5 years ago and compared them with current films taken - I thought this to be especially thorough in my care.
Dr. Donaldson and the fellow, Dr. Noah Porter were great! They were very attentive and helpful.
Dr. Donaldson always listens to my concerns and provides a plan to address them. he is a fabulous surgeon and I am extremely satisfied with the care he and his staff provide me.
The provider was very good and thorough .
Both Dr. Porter and Dr. Donaldson were extremely helpful and willing to answer any and all questions in easy understood and concise terms.
very pleased with the entire visit.
Dr. Donaldson is a specialist, an orthopedic spinal surgeon. He had an excellent demeanor, answered all my questions and made sure to take the time to help me understand and accept this horrible and nasty surgical procedure, a spinal fusion. He is a real pro in all respects.
good discussion on my problem, both by Dr Donadson's assistant and especially Dr. Donaldson.
Everyting was good. Went the way I thought it would.
i have nothing but great things to say about dr. donaldson and his team, i think ALLof them are fantastic.
Dr Donaldson and his staff were super friendly and courteous. They explained everything thoroughly and in a way that was easy to understand. They seemed to care about my condition and getting me better. Very professional and very knowledgeable.
When I saw Dr. Donaldson it was more than 1 hour after my appointment time. That much wait time is unacceptable.
I've been seeing Dr Donaldson for close to 10 yrs. He had a great bed dude manner, is thorough, empathetic and very knowledgeable l! I trust him completely
Very good experience with knowledgeable doctors who took their time to listen to you and help resolve the medical issues
I really liked Dr. Donaldson. He was very patient and explained everything to me. If I ever need surgery I hope he would be the Dr. to do it.
Dr. Donaldson and his residents were very attentive and informative about my care.
I felt like Dr Donaldson was not very interested/motivated to help me, because I am leaving the US soon, and everything he suggested would just take too long in the time I had left here. I had the feeling, since I am leaving soon, and won't stay his patient because of that, and I won't provide any expensive tests, he did not put much efford in finding answers and help for me. I very very dissapointed.
Dr. Donaldson is very attentive and explains my condition and what steps will be taken.
Dr Donaldson is among the very best Doctors, among many across the years, that I have ever had. His understanding, concern, advice and support is superior. Umpc is lucky to have him represent your medical program. 5 Stars
x Ray very good, resident very good, Dr Donaldson talked to me as if I were his brother.
provider seemed concerned with my issues and addressed the steps which, in his opinion, would(may) rectify my health care porblems
Always pays attention to what you say. Answers questions. Very polite.
Everyone made myself and all the other patients that were there very comfortable.
Dr. Donaldson answered on the questions about my condition and advised me what I should do at this time! He was very professional and liked him, and when the time comes I will be back to see him. Very Good!
Very happy with service and care by my care provider
I am so thankful tor the knowledge and experience of the care provider.
he gave me a better quality life
I have recommend Dr.Donaldson to many of my friends & definitely my family
Dr Donaldson & his staff were very professional & knowledgeable. I felt I was in good hands
1st Dr in 4 1/2 years that was concerned about my back issues and ongoing pain.
I absolutely think the world for Dr Donaldson and his staff. Dr Donaldson is a very kind and understand man. Dr Donaldson performed my back surgery February 9th. He went above and beyond to help me before and after surgery. He explained in great detail to me, as well as my wife. while I stayed in the hospital after surgery he made sure that I was as comfortable as possible. Everyone at UPMC that I have meet, or took part in my care are great people. it is my opinion that the staff is well trained, caring and supportive. I am still having issues after my surgery, but I feel confident that Dr Donaldson will help me through the week rest of this process. I can't think the many staff, nurses and Doctors enough for the care and kind treatment that I have received at UPMC. I wouldn't hesitate at all to recommend Dr Donaldson or UPMC to my family and friends.
I did not like the fact, after only seeing me one time, he upgraded me from sedintary, to light duty, it has caused more pain! the regular doctor I was seeing, had me on sedintary duty, not light, my job has used this to have me do stuff, I do not need to! things not commensurate to my healing!
I have recommended Dr. Donaldson on several occasions. Dr Donaldson has operated on me 11 years ago and April 30th and has done a great job both times.
I use the Message function to ask my provider questions or get information. I get a response back usually the same day, but definetly the next day. I love this function - saves lots of time. He is very caring, good listener and teacher, and clinician. Just appreciate coming to him.
Dr Donaldson did an incredible job with my back surgery. i can't thank him and his team enough. my care in the hospital was incredible
Always like Dr. Donaldson!!
I went to my apt one day early. The staff was helpful and Dr. Donaldson saw me yesterday.
I have had excellent care with Dr Donaldson
All was a good experience
I felt I was in good hands as the answers I needed for my injury where satisfied.
Dr. Donaldson and his staff are excellent caregivers.
Dr. Donaldson is straight and to the point . He gives you a thorough and detailed explanation pertaining to your concerns and reason for your visit. I would highly recommend him to anyone!
Dr Donaldson listened to the pain in my back which has got worse and has ordered for me to have an MRI for further investigation. This was what I wanted as the next step.
very caring. very helpful
Dr. Donaldson is kind, caring, and considerate.
Dr. William Donaldson is a compassionate and knowledgeable surgeon. He listens and he cares, in my opinion after a physician's knowledge and skills, these are the qualities that I most admire and value. Although he did not perform my massive spine surgery in 2010, I feel I made the right choice in selecting him to take over for Dr. Kang in providing me with subsequent care and counseling.
dr was excellent, caring,and professional. I highly recommend him
Dr. Donaldson always anwers my questions.
Everyone at this office seems to go out of there way to treat you with respect and listen to what you tell them
Some of the questions on this survey i feel i had to answer negatively, but it has nothing to do with the doctor i seen. It's more so that it was my first visit there. Other than that I was in and out, I really couldn't ask for any more convenience than that.
I think he is an amazing surgeon Always treats me with concern and respect I came to UMPC because of Dr Donaldson
Dr. Donaldson and his assistant were very informative.
I had the best care from Dr. Donaldson. also his resident was helpful & knowledgeable. Dr. Donaldson is taking care of my problem now to see what we can do before surgery.
I have been a patient of Dr. Donaldson since 2001 and find him to be the best doctor I have ever known. He is a superior surgeon and I have referred many people to him and I will continue to do so.
great visitgood personality of Dr Dexplains things well
Dr. Donaldson & the entire support staff are highly professional, knowledgeable and courteous. A good experience in a personal, difficult situation.
Dr Donaldson and Dr Johnson were both very professional and informational.
r Donaldson was very concern and caring when looking at mri, very pleasant , so nice to talk to I would highly recommend him , he even came out to waiting room to meet my son, very informative felt very comfortable with him I will be letting him do my surgery, such a nice doctor!
Dr Donaldson, was amazing and very informative. answered all my question and concerns.
Excellent care and communication
Just needs to take a little more time with the patient as for patients wait a very long time to get an appointment to speak with Dr. Donaldson and it seems as though there is not enough time with doctor to address all concerns. A feeling of sorta being rushed...
Very impressed and pleased (underscore) with my initial visit with Dr. Johnson and Dr. Donaldson. Had seen Orthopedic doctors from Allegheny Health Network and never got the turn around time for my 2nd scheduled appt it was always >30 days. Dr Donaldson's staff was able to schedule an MRI within 5 days - amazing!
I have always been treated well during my appointments.
Always interested in what I have to say. Offers assistance at any time .
The Doctor and staff we very helpful. Much better experience in Pittsburgh than in Altoona
I thought the care was exactly what I needed. I was in and out of the visit in time for class that I had planned on missing because of past experiences with other care providers.
With Dr Donaldson, always good
The Doctor and staff where very informative about my condition, they supplied me with treatment plans to help with condition.
Very good and knowledgeable physician surgeon. Great staff with No 1 receptionist great personality.
Tuesday's office visit with Dr. Donaldson was excellent. Besides being promptly admitted to his office, he met with me having been obviously briefed by the ER physician, the infectious disease physicians, the internal medicine and spinal surgeon residents on his team and with lab and urinalysis, and chest x-rays and CAT scan and EKG info obtained 2 days previously, and with records of previous spinal surgery 20 years ago, Dr Donaldson made a well informed and prudent recommendation for some corrective surgery. He explained it and answered my questions and gave me all the time I needed
Dr. Donaldson and his staff are fantastic. I am treated so kindly and my needs are meet so quickly that my experience is not like going to the doctors. I never feel pressured, my questions and concerns are always handled immediately with a professional approach and dignity.
very professional and knowledgeable Dr. I think he really is interested in helping me with my back issues.
Excellent care was given!!!
Very impressed with the efficiency of the appointment. Checked in, had x-rays taken, spoke to Dr. Donaldson with never more than 2 minutes wait between steps.
I am an RN with extensive OR experience and had an article pertaining to my problem that I wanted the doctor to look at and he wasn't interested at all which I thought was rather arrogant. It is very important to me because I believe I need a specific MRI that he said he wouldn't order( the reason I went here).
very good visit
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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