Patient Billing

Hospital Billing

Approximately one to two weeks after your child is discharged, the hospital bill will be submitted to your insurance carrier. If you do not have insurance or did not provide adequate information at the time of admission, the bill will be sent directly to you.

We are here to help with your billing questions and concerns. Please call the UPMC Patient Financial Services Center or UPMC Customer Service or visit our Paying My Bill site to learn more about the services we offer, such as payment plans, price estimates, and financial assistance.

  • UPMC Patient Financial Services Center: 1-800-371-8359
  • UPMC Customer Service: 1-844-591-5949

Online Bill Payment

To pay your medical bill conveniently online, please visit

No Surprises Act

The "No Surprises Act" helps to protect patients and families from surprise medical bills or balance billing. Learn more about UPMC's good faith estimates and disclosure notifications by state.