Contact a Patient


Make someone smile and send an e-card! Our free e-card service allows you to send a message or greeting to a hospitalized child.

  • Your e-card will be electronically sent to the hospital and received by one of our staff members who will print and hand deliver the e-card.
  • We make every effort to deliver the e-cards daily.
  • We deliver cards to patients who are admitted to an inpatient unit at Children’s Hospital of Pittsburgh or Children’s Hospital Rehabilitation Unit.
  • Please note that we are unable to deliver e-cards to patients in our Emergency Department, patients receiving outpatient treatment or surgery, patients who have been discharged, or patients who are located in a different facility.
  • The content of your e-card message will be reviewed by staff members of UPMC Children’s Hospital of Pittsburgh and should not contain private medical information. We reserve the right to not deliver e-cards containing inappropriate content.

Postal Mail

Mail is delivered daily to the nurses’ station on each patient floor. Special packages may be picked up at the Welcome/Information Center, Floor 1a.

Mail should be addressed as follows:

Patient Name (no nicknames)
Room Number, Unit
UPMC Children's Hospital of Pittsburgh
One Children's Hospital Drive
4401 Penn Ave.
Pittsburgh, PA 15224

Phone Calls

Incoming phone calls to patient rooms are accepted only between 7 a.m. and 9 p.m. daily.