Wait Times

Providing the right care at the right time is our top priority. To help you make that decision for your child, UPMC Children's Hospital of Pittsburgh provides estimated wait times conveniently online for the Emergency Department and UPMC Children's Express Care. To learn more about more about what level of care is right for your child, review our Treatment Guide.

If your child is experiencing a life-threatening condition, call 911 or seek immediate medical attention at the nearest emergency department.

Emergency Department Wait Times

Wait times displayed are based on the current average time it takes for a patient to be placed in an exam room. Your experience may vary based on the arrival of patients by ambulance or helicopter. Patients with life-threatening conditions will be seen first.

UPMC Children’s Express Care Wait Times

Getting the care your child needs is now even more convenient with Save My Spot from UPMC Children’s Express Care. With Save My Spot, you can receive care on your time.

Simply choose the UPMC Children’s Express Care location and the time you want to arrive. We’ll then save your spot in line. You will receive an email and text alert with your selected time. When you arrive, please check-in with the front desk staff. Times are approximate and not guaranteed.

Prefer to schedule a video visit? Let’s get started.

Emergency Department

While not every illness or injury requires a trip to the emergency room, there are times when emergency services are needed. Our Emergency Department is available 24 hours a day, seven days a week. You should seek emergency care for life-threatening conditions and other serious medical issues.

UPMC Children's Express Care

For minor illnesses or injuries, UPMC Children's Express Care is the best choice. No appointment is necessary – just walk-in.

All UPMC Children's Express Care locations are closed on the following holidays: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.