Family-Centered Care

UPMC Children's Hospital of Pittsburgh is committed to making a visit to the hospital or a hospital stay easier for our young patients and their families. We know that families are an integral part to a child's well-being. They offer a sense of normalcy and encouragement that can only be found in the people who love this child the most. For that reason, we are committed to building a place that is warm and welcoming, a place that delivers exceptional care and a place that will seem a little like home.

Our hospital design is based on ideas and suggestions from patients, family members, and our caregivers. By listening to their advice, we've designed a family-centered facility committed to treating the physical and emotional aspects of our patients and those closest to them.

Here are a few examples of our family-centered care features:

  • Private rooms (in addition to semi-private rooms when needed) create a more homelike environment
  • Inviting colors and soft fabrics
  • A comfortable sleeping space for parents
  • A desk with data ports and internet access in each patient room
  • Caregiver stations located closer to patient rooms
  • Playroom fully-equipped with toys, movies, games, books, etc.
  • 20,000 square foot Resource Center including an atrium, chapel, library, healing garden and business center for working parents
  • Atrium area designed to feature movies and large group activities
  • Easy-to-follow directional signs and electronic messaging boards throughout the hospital
  • In-room entertainment, as well as opportunities for group events and socialization
  • Wide variety of food service options in spacious cafeteria
  • Room service style patient food services
  • Gift shop in main lobby
  • Ample, convenient parking
  • Sibling center
  • Outdoor garden areas adjacent to the cafeteria, daycare, and central conference center
  • Child-friendly furniture and play tables in large waiting areas
  • Teen lounges with computers, videos, age-related games, music, and more
  • Family laundry facilities