Family-Centered Care

UPMC Children's Hospital of Pittsburgh is committed to making a visit to the hospital or a hospital stay easier for our young patients and their families. We know that families are an integral part to a child's well-being. They offer a sense of normalcy and encouragement that can only be found in the people who love this child the most. For that reason, we are committed to building a place that is warm and welcoming, a place that delivers exceptional care and a place that will seem a little like home.

Our hospital design is based on ideas and suggestions from patients, family members, and our caregivers. By listening to their advice, we've designed a family-centered facility committed to treating the physical and emotional aspects of our patients and those closest to them.

Here are a few examples of our family-centered care features:

• Private rooms (in addition to semi-private rooms when needed) create a more homelike environment
• Inviting colors and soft fabrics
• A comfortable sleeping space for parents
• A desk with data ports and internet access in each patient room
• Caregiver stations located closer to patient rooms
• Playroom fully-equipped with toys, movies, games, books, etc.
• 20,000 square foot Resource Center including an atrium, chapel, library, healing garden and business center for working parents
• Atrium area designed to feature movies and large group activities
• Easy-to-follow directional signs and electronic messaging boards throughout the hospital
• In-room entertainment, as well as opportunities for group events and socialization
• Wide variety of food service options in spacious cafeteria
• Room service style patient food services
• Gift shop in main lobby
• Ample, convenient parking
• Sibling center
• Outdoor garden areas adjacent to the cafeteria, daycare, and central conference center
• Child-friendly furniture and play tables in large waiting areas
• Teen lounges with computers, videos, age-related games, music, and more
• Family laundry facilities