resolve Crisis Services

That's Pediatrics
Support Where and When You Need It

In our new "That's Pediatrics" podcast episode, hear directly from our resolve Crisis Services medical director Jack Rozel, MD, MSL.

Listen to the episode »

resolve Crisis Services, provided by UPMC Western Psychiatric Hospital in partnership with Allegheny County DHS, provides round-the-clock, free mental health crisis intervention and stabilization services for residents of Allegheny County in Pennsylvania.

Contact resolve Crisis Services 24 hours a day, 365 days a year:

  • Telephone: Call any time and speak with a trained counselor at 1-888-YOU CAN (1-888-796-8226).
  • Mobile dispatch unit: Our trained crisis counselors will travel to where you are in Allegheny County.
  • Walk in: You don't need an appointment when you visit our Pittsburgh Walk-In Center, located at 333 N Braddock Ave. Just walk in and talk about your concerns or those of a family member or friend.
  • Residential services: Accessible for individuals ages 14 and older whose crisis extends over a period of time. We provide up to 72 hours of residential services at our North Braddock Avenue location.

Child and Adolescent Crisis Team Intervention Services (CACTIS)

CACTIS is part of resolve Crisis Services and provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral needs. CACTIS also provides support to children and adolescents who have been identified as being at high risk for psychiatric hospitalization or out-of-home placement.

Crisis and support services are free to all children and adolescents who are residents of Allegheny County. For more information, call the CACTIS intake line at 412-864-5065.