COVID-19: The Latest Information from UPMC
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Please review the questions and answers below. If you have additional questions, please contact 1-844-WPA-TIPS/ 1-844-972-8477.
Children’s TiPS is available to children and adolescents in western Pennsylvania who are insured by Pennsylvania’s Medical Assistance (Medicaid) Program, Children’s Health Insurance Program (CHIP), and UPMC commercial insurance. Children’s TiPS is designed to help connect primary care clinicians with child psychiatrists. The program aims to improve behavioral health treatment for children in the state by providing psychiatric consultation to physicians, physician assistants, nurse practitioners, and other prescribers of psychotropic medications.
With help from the Children’s TiPS teams, primary care clinicians in western Pennsylvania can effectively meet the needs of children and adolescents with mental health conditions such as ADHD, anxiety and depression. Some youth may need specialty psychiatric care or have needs that can not be managed in a primary care setting. TiPS care coordinators are available to assist providers and families with locating additional treatment resources within their own communities.
The Children’s TiPS teams are comprised of child psychiatrists, licensed therapists, care coordinators and administrative support. They are available to assist any primary care clinician who sees children or adolescents.
At this time, you can utilize TiPS for patients who are insured by Pennsylvania’s Medical Assistance (Medicaid) Program, Children’s Health Insurance Program (CHIP), and UPMC commercial insurance.
Medicaid insurance types include:
CHIP insurance types include:
Core services include:
Children’s TiPS will provide continuous coverage, Monday-Friday from 9 a.m. to 5 p.m at 1-844-WPA-TIPS / 1-844-972-8477. You may call any time during business hours to receive a live answer or leave a message any time outside business hours and your call will be returned on the next business day. TiPS is not available on holidays.
No. The Children’s TiPS line is designated to be a consult service for primary care clinicians – PAs, MDs, CRNPs – only. Consulting with families directly is outside the scope of our services.
Yes. Please have your staff call and tell us they would like to arrange a consult with a Children’s TiPS child and adolescent psychiatrist. We will ask them for your contact information, patient information, and when you are available for consultation.
No. “Curbside consultation” is a well established medical practice that does not require written, verbal or financial consent. Provider-to-provider consultation is covered within the boundaries of the Health Insurance Portability and Accountability Act (HIPAA).
However, in order for your patient to receive additional services from TiPS, such as care coordination or a face-to-face evaluation, verbal consent is required. We recommend obtaining verbal consent prior to calling TiPS when possible to avoid a delay in services.
Children’s TiPS supports and educates primary care clinicians on how to manage the behavioral health needs of children and adolescents in their care. A primary care clinician may call about:
The following outcomes may result from the telephone consultation. The Children’s TiPS child psychiatrist may:
Children’s TiPS is a free service to all Pennsylvania primary care providers who treat children and adolescents. The program is currently funded through Pennsylvania Health Choices and UPMC Advantage.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Support the hospital by making a donation online, joining our Heroes in Healing monthly donor program, or visiting our site to learn about the other ways you can give back.