Video Visits at UPMC Children's Express Care

Skip the Wait

For your convenience, we now offer video visits with UPMC Children's Express Care providers. Scheduling an appointment is easy. Simply use Save My Spot to request a video visit.

To participate in a video visit, you will need access to a personal computer or tablet with WiFi or a cell phone. In addition, your devices need to be equipped with a camera and microphone.

You will be contacted via Save My Spot with additional instructions once your visit is scheduled. Please download all necessary software for your device prior to your visit. This may help to prevent delays.

Video Visit Hours

Monday through Friday: 5 to 9 p.m.
Saturday: Noon to 9 p.m.
Sunday: 9 a.m. to 9 p.m.

Holiday Hours

UPMC Children’s Express Care offers video visits on the following holidays: New Year's Eve, New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day. Our providers are available from 9 a.m. to 5 p.m. for video visits. To request a holiday video visits, simply use Save My Spot.

Symptoms We Treat

Staffed by board-certified pediatricians and certified pediatric providers, we offer the same level of quality care as a child’s own pediatrician through our video visits for the following conditions:

  • Minor injuries
  • Minor illnesses
  • Insect bites
  • Bumps and bruises
  • Colds
  • Fever
  • Flu
  • Constipation
  • Mouth/tooth pain
  • Pink eye
  • Rashes